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Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby, Kingston-upon-Hull HU10 6EA, England (Formerly Mercure Hull West Hotel)
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Mercure Hull Grange Park Hotel
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Mercure Hull Grange Park Hotel
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338 reviews from our community

Traveler rating
    108
    124
    62
    31
    13
See reviews for
60
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71
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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    (338)
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    (86)
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2 reviews
3 of 5 stars Reviewed yesterday NEW via mobile

Why does this hotel not turn the heating on,had to ask twice before they put it on in the bar area,people were sitting with coats on.Drinks are expensive a pint of lager and a 175ml glass of wine about £9.Dinner was quite good and breakfast was nice.They have a gym and pool but these close at 5pm!.Most coaches arrive about... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

I stay here on business for two week periods and have tried other hotels in the area. The rooms are large and the staff are all excellent and so helpful and friendly, too mnay to list but a few spring to mind (Mark, Shane, Geoff, Paul, Anne-Marie, Janet, Rachael, Sally to name but a few). The facilities are good Gym... More 

Was this review helpful? Yes
middlesbrough
1 review
5 of 5 stars Reviewed 3 days ago NEW

Really nice hotel friendly staff who always smiled and very helpful. The beds are really comfy and also get complementary shampoo and shower gel. The bar area and restaurant is a really nice place to either just get a drink and relax or have food. The gym area is really useful to pass some spare time you have. Also have... More 

Was this review helpful? Yes
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Let's be honest, hotels are pretty similar these days. What makes the difference for me is the staff and the service. At the Mercure in Willerby the staff are just fantastic - helpful, friendly, professional and welcoming. Made my stay a joy. So I'm using the free wifi before leave to say thank you to Shane for super-efficient service and... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear thinkofsomething, Thank you for taking time to write a review on tripadvisor regarding your recent visit to the Mercure Grange Park Hotel and the experience you encountered during your stay. It is really rewarding to read so many of our team that have impressed you and shown you the quality and service we offer all our guests. I will... More 

Halstead, United Kingdom
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Staying in Hull for the weekend, we stayed two nights. I was slightly worried as we drove onto a retail park, but the hotel was tucked away at the end of a long road, and once inside the grounds, you were not aware of anything else surrounding it. Having a Macdonalds and a Waitrose 2 minutes away was actually quite... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear caroline s, Thank you for taking time to write a review on tripadvisor regarding your recent visit to the Mercure Grange Park Hotel and your experience here. It is great to read that you had a wonderful weekend and it was an absolute pleasure meeting you and your family. We take great pride in the service and standards we... More 

Rugby
Top Contributor
63 reviews 63 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is tucked away just off a retail park outside of Hull. It is really well presented and looked after so very pleasant to stay at. There is a pool and fitness gym for the energetic ones amongst us. The welcome was excellent and as I had stayed at Mercure's before they had all my details ready. My room... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear FiltaGroup, Thank you for taking time to write a review on tripadvisor regards your recent visit to the Mercure Grange Park Hotel and your experience whilst you were here. It is great to hear that you had an excellent welcome and managed to use our leisure facilities. We pride ourselves in our guest care and attention and it is... More 

Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Staff were very helpful and friendly could not ask for more. The room was fantastic. The Internet facilities in the room was very good - easy to login and download speed was OK. Will definitely stay there again when in the area.

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear garydobson66, Thank you for writing a review on tripadvisor regarding your recent visit to the Mercure Grange Park Hotel and your stay with us. It is very rewarding to hear that we were able to show you the genuine warm and friendly experience we offer our guests and made you feel welcome and our teams offered you the care... More 

Wakefield, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Mercury grange park with my family as we have have friends who live near Beverley and we're going to the races, thought the hotel was very good overall with large quiet spacious bedrooms, good facilities with the pool etc and the following morning we had a good breakfast which had everything from cereals , fresh fruit etc... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear willywildcat77, Thank you for taking time to write a review on tripadvisor and your recent visit to the Mercure Grange Park Hotel. It is great to hear that you enjoyed your visit and we were able to show you the excellent care and attention we offer our guests. We have many positive comments regarding our breakfast buffet and it... More 

Wakefield, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at the hotel before for a hen party and was quite happy to book again with family for a day at the races. Although this hotel is a few miles out of Beverley it is ideal to be a bit out of the way as it is a lot quieter. It costs approximately £20 for an 8... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear kim g, Thank you for taking time to write a review on tripadvisor regarding your recent trip to the Mercure Grange Park hotel and the Beverley races. It is great to read that you decided to book again from a previous visit and we were able to give you another warm and friendly welcome and stay. We pride ourselves... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here overnight for business as we were using their meeting facilities. Excellent service, especially Shane, he couldn't do enough, he was lovely from check in to helping us with the meeting room etc I also have to give a big thumbs up for the restaurant, the food was really good, well presented and very tasty Bedrooms are spacious,... More 

Was this review helpful? Yes 1
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear nicargent28, Thank you for taking time to write a review on tripadvisor during your recent visit and conference at the Mercure Grange Park Hotel. I was an absolute pleasure meeting both yourself and Mr Chalk, I hope the interviews went well and the meeting was productive. I shall be passing on your comments to the relevent department managers who... More 

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