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Mercure Hull Grange Park Hotel

3.0 of 5 Grange Park Lane, Willerby, Kingston-upon-Hull HU10 6EA, England (Formerly Mercure Hull West Hotel)
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Mercure Hull Grange Park Hotel
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Mercure Hull Grange Park Hotel
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296 reviews from our community

Traveler rating
    95
    105
    54
    29
    13
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52
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56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (54)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed recently in Mercure Hull Grange and was positively suprised. Hotel nicely located with pleasant entrance and bar area. I was greeted on check in by lovely lady called Sally. Smily and positive person. Check in was smooth and easy. Room itself was good with good size and comfortable bed. Did not eat in the bar or restaurant but knowing... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Patryk, Thank you for a glowing report of our hotel and especially of Sally. I will pass on your praise to her. On the otherside I am saddened to hear about the hairs in the bath and the non functioning remote, we do have a Guest Care Manager on duty 24 hours a day, so next time let us... More 

Chippenham, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Excellent staff. (Bar staff, restaurant staff and checkin). All very pleasant, helpful and professional. Bar and restaurant are pleasantly designed, food served was very good. Remainder of hotel does look tired and is in need of updating.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Iain, Thank you for taking such a lovely review of out hotel. We pride ourselves on our Guest Care.and endeavour to be friendly yet professional at all times. The hotel itself is currently undergoing a refreshment project to bring all areas up to the standards our guests expect. I hope to welcome you back very soon. Kind Regards Shane... More 

Chirk, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice place, general appearance is good in the public areas, although the rooms are a little tired, but clean and warm. Gym and pool are good, food was excellent. Pint of Stella Black was a little pricey I though.

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Mark_Egor_Needham, Thank you for your tripadvisor review during your recent visit to the Mercure Grange Park Hotel. Your review and comments help our hotel to understand our guests and their needs. As a business we are always looking at refreshment programs to keep our hotel up to the standard both we and our guests expect and demand. We take... More 

Top Contributor
110 reviews 110 reviews
22 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

A well located hotel which is convenient for business in Hull or the surrounding area. The staff were all welcoming and efficient. Good coverage of free wifi throughout the building which is a plus for me. The Gym was a good size and had everything I wanted, and the pool looked good although I didn't personally swim. The room was... More 

Was this review helpful? Yes 1
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Sargonix, Thank you for taking time to write an review on tripadvisor during your recent visit to The Grange Park Hotel. We are always striving to be an ideal hotel for both business and leisure guests. Our location and facilities are a great advantage for both of these guests. I am disapointed that you did not manage to eat... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Booked our 10 year wedding anniversary. i have never stayed in a room so horrid in my life, food was OK but not amazing, staff where mostly nice apart from one very arrogant man, jacuzzi was not working the pool complex was very tired, the room was awful, rusty and grime everywhere. see photos, topped of by a mismatch peach... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Nia R, Thank you for your tripadvisor review regarding your recent visit to The Grange Park Hotel and the situations you encountered during you stay. We have been in contact with each other serveral times through e-mails and I hope that you accept my offer of a return visit so we can show you the guest care and attention... More 

Yorkshire
Top Contributor
101 reviews 101 reviews
46 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here overnight for the New Year's Eve event. From the welcome we received when we checked in to our checkout, all members of staff were friendly, efficient and welcoming. The organisation of this event was excellent. The event room was lovely and thought had been given to where the tables for groups and couples were placed and the... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Trisha49, Thank you for taking time to tell us about your stay. It is always great to hear that the staff have impressed as we pride ourselves on our guest care. I am saddened to hear your friends were not able to come and hope for a swift recovery. I hope to be able to welcome you back in... More 

Teesside
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked this as a romantic one-night getaway between Christmas and New Year. I was a little apprehensive, given some of the harsh reviews, but I need not have worried. For the £68 we paid for one night's bed and breakfast, we were treated to a spacious room with the biggest bed I have every seen, a clean and quiet... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Wombattles, Its lovely to hear you had a great time when you stayed with us, thank you for taking the time to let us know. Unfortunately during your stay the steam room was out of order but we are currently working to rectify this as quickly as possible and I am glad it did not spoil your stay. I... More 

Kingston-upon-Hull, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were checked in efficiently and quickly. The guy on reception, sorry didnt notice his name was pleasant, informative and smiling through-out the welcome speech. Great ambassador for this hotel :-). The rooms were of reasonable size. Bed was comfy, bathroom bit dusty and the toilet flush was a bit wobbly but worked. Shower was hot and hotel offered complimentary... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Shellfeb, Thank you for taking the time to review your recent stay at the Mercure Grange Park and for the wonderful comments about myself. It is very gratifying to hear such lovely comments regarding the hotel and particularly about the good impression I made. I will pass on the comments regarding the band onto the Event Organisers to help... More 

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Additional Information about Mercure Hull Grange Park Hotel

Address: Grange Park Lane, Willerby, Kingston-upon-Hull HU10 6EA, England (Formerly Mercure Hull West Hotel)
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull > Willerby
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hull Grange Park Hotel 3*
Number of rooms: 100
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Also Known As:
Ramada Hotel Hull
Ramada Kingston-Upon-Hull
Kingston-Upon-Hull Ramada

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