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Mercure Hull Grange Park Hotel

Grange Park Lane, Willerby, Kingston-upon-Hull HU10 6EA, England (Formerly Mercure Hull West Hotel)
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Mercure Hull Grange Park Hotel
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Mercure Hull Grange Park Hotel
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359 Reviews from our TripAdvisor Community

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Traveler rating
    113
    132
    66
    34
    14
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77
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (359)
  • Mar-May only
    (87)
  • Jun-Aug only
    (107)
  • Sep-Nov only
    (78)
  • Dec-Feb only
    (87)
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Harlow, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I stop here when I am away on business. The staff are friendly and helpful. The beds are nice and big and very comfortable. The food can be a little hit and miss from being good to excellent at night but the breakfasts are great

Was this review helpful? Yes
Leatherhead, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

We had a double room that was set up for one, one towel etc, but it was clean and comfortable, if very tired. Breakfast was absolutely dreadful, and at £10 each we felt cheated. There was no muesli, no chopped or tinned fruit to start (though there was a bowl of fresh fruit). The eggs were fried too much and... More 

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Miami Shores, Florida
Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

It all just looks a bit run down. Our room was clean and well away from the parties that were going on so it was quiet. But everything looks a bit tired and dated - even the towels were a bit worn. Breakfast was completely forgettable. It's a shame because it's such a great location but it looks like the... More 

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London, United Kingdom
Level Contributor
134 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I would definitely go again, if the price was right. I am only giving 3 stars because the place is a bit tired and would need some refurbishment. Carpets are not all that clean and it can be quite noisy as the sound proofing is not the best. However, the room itself was fine, big comfortable bed, ok bathroom, flat... More 

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Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Liv V, Thank you for taking time to write a review on tripadvisor regarding your recent visit to the Mercure Grange Park Hotel. We are undergoing a refreshment program and hope to have the public areas, guest bedrooms and bathrooms up to the standard our guests expect. I am glad to see you managed to enjoy your room and... More 

Bridlington
2 reviews
4 of 5 stars Reviewed 1 week ago

The reception staff were very welcoming and helpful. The hotel is going through refurbishment which meant there were areas which were obviously due for attention, but everywhere was clean and tidy. There was a good choice of dishes on the evening menu, (we had children in our family party and they were well catered for) and the buffet breakfast was... More 

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Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Margret F, Thank you for taking time to write a review on tripadvisor regarding your recent family visit to the Mercure Grange Park Hotel. It is always a delight to hear that we have given the excellent guests care and attention that we are very proud of and you had a wonderful weekend away. We do get meny positive... More 

Kendal, United Kingdom
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 1 week ago

We attended a private function at this hotel so booked to stay overnight. I can only describe the fabric of the bedrooms as extremely shabby - if we had not traveled so far and the do was only an hour off starting, we would not have paid the high cost for this rubbish! Carpet full of years of grime, disgusting... More 

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Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear suewroe, Thank you for taking time to write a review on tripadvisor regarding you recent visit to the Mercure Grange Park Hotel and the situation you encountered. First and foremost please accept my sincerest apologies for any inconvenience caused, we take great pride in the quality, service and guests care we offer all our visitors. Our housekeeping team do... More 

Chertsey, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is comfortable and has everything you need for a short business trip. What stands out is the quality of the staff. The most polite and extremely helpful you would ever wish to encounter. Nothing was too much trouble and all were welcoming.

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Nic B, Thank you for taking time to write a review on tripadvisor regarding you recent visit to the Mercure Grange Park Hotel. Our team spirit and guest care is one of our best assets and I am delighted to see that we are delivering our promise to give the excellent service and attention to detail to our guests... More 

Hornchurch, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We didn't know what to expect as this was a last minute booking. We were very happy on arrival, reception and bar areas were nice as was the staff. Our room was massive and very comfortable. We didn't have breakfast at the hotel but walked over to the nearby McDonalds. There is also a Waitrose with a small cafe. We... More 

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Hornchurch5, Thank you for taking time to write a review on tripadvisor regarding your recent visit to the Mercure Grange Park Hotel. I am delighted to see that your arrival was warm and welcoming, we take great pride in the service and guest care we offer all our visitors. Our leisure facilities are a great asset to the hotel... More 

Bilbao
Level Contributor
79 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is located few miles from Hull, but very easy to find. The gym is very good, with a lot of machines for weight lifting and also for running. The room is correct, fast wifi and correct breakfast. The restaurant has an enough variety of options and was really good the food also.

Was this review helpful? Yes
Shane G, Front Office Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Eduardo7676, Thank you for taking time to write a review on tripadvisor and your recent trip to the Mercure Grange Park Hotel. I am glad you had a great stay and enjoyed our hospitality, both in the gym and our restaurant. It is a real pleasure reading your comments and I will pass on your review to our department... More 

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