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All 3 Willerby hotels

Mercure Hull Grange Park Hotel

3.0 of 5 Hotel   |   Grange Park Lane, Willerby, Kingston-upon-Hull HU10 6EA, England (Formerly Mercure Hull West Hotel)
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Mercure Hull Grange Park Hotel
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Ranked #3 of 3 Hotels in Willerby
A recent review
3 of 5 stars reviewed 2 days ago
Shaun J
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271 reviews from our community

Traveler rating
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    95
    50
    27
    11
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51
85
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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1 review
3 of 5 stars Reviewed 2 days ago NEW

Just stayed here as my son was getting married there. I only live locally but thought I may as well stay as a few guests did. Booked the room on late rooms and paid £58 not inc breakfast. Thought this was a fair price the room was fine although the bathroom was a little tired and the shower changed temperature... More

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Dundee, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed here for 2 nights while on business in the area and hoped for a better experience now that Mercure have the property following problems a few years ago when it was a Ramada. Sad to say that I was as disappointed as the last time. We were staying on the second floor and the first impression of the room... More

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Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Jim G, Thank you for taking the time to write a review about the Mercure Grange Park hotel and your recent trip to our property. I have passed your comments on regarding the room condition to our housekeeping department for investigation as we take the standard of our rooms very seriously, we would have preferred to resolve this issue... More

Crawley Down, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I arrived late at this hotel and was given a 2nd floor room, or was it in the loft. The bedroom was very large and had everything in it, including a trouser press etc., The bed however was described as a double, but was in fact 2 singles put together, and that made an uncomfortable strip down the middle, the... More

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Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Derek S, Thank you for your positive comments regarding your last stay at the Mercure Grange Park hotel, we are constantly looking to achieve great guest care and quality standards. I am dissapointed that the bed type spoilt your comfort and affected your opinion of our hotel. Some of our matresses are zipped together and linked, however they should... More

Chelmsford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The staff are very helpful and polite. The hotel is very good value and has gym, sauna and swimming pool which is a bonus. The buffet breakfast is adequate. However, our room (225) had a large damp patch and peeling wall paper by the door. Also the breakfast crockery was not cleared between courses. The tv does not display subtitles... More

Review collected in partnership with Mercure Hotels

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Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Chris P, Thank you for taking the time to give us the details of your recent stay and the situations you encountered during your visit. First and foremost please accept my sincerest apologies for any inconvenience caused and my assurance that we take our guests care and service as a priority, however on this occasion we appear to have... More

Wigan
Contributor
15 reviews 15 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped for two nights on an offer, really enjoyed the excellent swimming pool and gym.We actually saw two wedding receptions, whilst there, they looked very impressive.Accomodation was very good, shower easy to use and good hot water. Bed was very comfortable, rooms very quiet Breakfast was excellent choice and variety..Evening meal, what was served was very nice, could have... More

Was this review helpful? Yes 1
Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear pickytraveler235 , Thank you for your comments regarding your recent stay at the Mercure Grange Park Hotel. We take our guests care and service very seriously and hearing your positive comments make me realise how well we are doing and how our teams are looking after our guests. I hope I have the pleasure of welcoming you back to... More

Colchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice and peaceful hotel. Clean. Friendly staff. Nice location to travel to Beverley and Hull. Nice to have a lift even if only to first floor with luggage. Did not try restaurant as we prefer to venture out. Wedding was going on on Saturday and was not noisy. View out window pleasant to fields etc.

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Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Rose434, Thanks for such a great review of the Mercure Hull Grange Park following your recent stay, its always motivational to such such great guest feedback. I will ensure your comments are passed onto the team, and we look forward to welcoming you back to the Hotel again soon, Kind Regards Peter More

Beverley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed 2 nights, The good points, polite staff room clean, if a little dated, good shower, good view over the garden. Comfortable, and where I was quiet. Breakfast adequate but toaster broken, adjusted by staff , still not working correctly following day., ran out of eggs , some items cold, But liked the idea of a help yourself system. Drinks... More

Was this review helpful? Yes 1
Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Mel H, Thank you for taking the time to review the Mercure Hull Grange Park on Trip Advisor, it is always a pleasure to receive feedback to which we can review as a team, We take our security and licensing concerns very seriously indeed in our business to which is why the Police were called to an incident at... More

Leeds
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

We stayed in saturday for Beverley Races, the room only cost £50 for the night so you get what you pay for. The room was very hot with no air con and the pillows were really hard. There was a bath mat which was very stained. However there was a premier inn just around the corner, which would have been... More

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Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear kdandfam, Thank you for taking the time to review the Hotel on Trip Advisor, I'm sorry that you felt the Premier Inn offered better value for money. We thank you for your comments to which we do regularly review as a Management Team, Thanks Peter More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed for two nights as my neice was getting married nearby. We found the hotel to be very comfortable, the service good and the grounds delightful. Thankfully there was a lift, as my knees are arthritic! The only downside to us were the bar prices, which are on a par with London but all in all, a very pleasant... More

Was this review helpful? Yes 1
Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Anne M, Thank you or taking the time to review the Mercure Hull Grange Park on Trip Advisor. It is always a pleasure to receive positive feedback. I am delighted you enjoyed your stay so much, and we look forward to welcoming you back to the hotel in due to course, Many Thanks Peter More

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Additional Information about Mercure Hull Grange Park Hotel

Address: Grange Park Lane, Willerby, Kingston-upon-Hull HU10 6EA, England (Formerly Mercure Hull West Hotel)
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull > Willerby
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hull Grange Park Hotel 3*
Number of rooms: 100
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Also Known As:
Ramada Hotel Hull
Ramada Kingston-Upon-Hull
Kingston-Upon-Hull Ramada

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