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All 3 Willerby hotels

Mercure Hull Grange Park Hotel

3.0 of 5 Hotel   |   Grange Park Lane, Willerby, Kingston-upon-Hull HU10 6EA, England (Formerly Mercure Hull West Hotel)
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Mercure Hull Grange Park Hotel
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Ranked #3 of 3 hotels in Willerby
A recent review
5 of 5 stars reviewed 1 week ago
David L Blackpool, United Kingdom
  • Overview
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260 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • French first
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English first
Blackpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Just had a two night stay at Mercure hotel Willerby, excellent value. Staff very friendly and helpful.Room quite large with very big double bed ( 2 x 3' 6'' single beds ) shower good, usual TV, coffee and tea making facilities. Breakfast very good with plenty of choice, did not have evening meal so can not comment on that (... More

Was this review helpful? Yes
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The accommodation at the above quite good, comfortable and clean. The staff were very friendly and helpful also. The restaurant decor is definitely a bit cold and stark, and needs to be a more cosy and warm. The food whilst not exceptional was nice enough and reasonable value including the breakfast which was fine. What let the place down was... More

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Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Brian, Thank you for taking the time to review the Mercure Hull Grange Park Hotel following on from your recent stay. We are always grateful to receive constructive feedback. Its great that you think our team is good, and our rooms of a good standard. I am disappointed to hear that our drinks prices were a let-down for you... More

Bath, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Staff here are excellent, friendly and efficient. The room we had was comfortable but a little drab and on the small side, we had stayed at the Holiday Inn on the quayside in Hull the previous night in a standard room which was brighter, larger, more modern and with air con. The bathrooms here certainly need upgrading and modernising. With... More

Was this review helpful? Yes 1
Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear John WAP, Thank you for taking the time to review the Mercure Hull Grange Park on Trip Advisor. I am disappointed you didn't enjoy your stay as much as you could, but delighted to tell you that we have just finished decorating over half of our bedrooms. I hope that your experience will not deter you from staying here,... More

Huddersfield, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for one night for my son's wedding - where the reception was also held. Reception was efficient and friendly. The room (127) was quite good for the price we paid - apart from a couple of minor niggles, which I'll deal with later. The location is quiet but easily accessible and there is plenty of free parking.... More

Was this review helpful? Yes
Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear iggers386_11, Thank you for taking the time to review the Mercure Hull Grange Park Hotel on Trip Advisor, myself and the team always enjoy receiving constructive feedback. We are glad you enjoyed 127 which has just been decorated, however I will discuss your comments around the bathrooms with Toni our Housekeeping Manager. I will log our called with our... More

Camberley, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel a number of times over the years - the last time was too long ago (when it belonged to a rival chain). Our room was on the ground floor at the back, facing east. We had a room in the corner so double aspect windows looking out onto a treeline road, plus nice shade... More

Was this review helpful? Yes 2
Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear TheDirger, Thank you for taking the time to review the Mercure Hull Grange Park, we are all really pleased that you enjoyed your stay so much. When you are next staying with us please let us know about your breakfast requirements and we will be more than happy to ensure there is Gluten Free options. We look forward to... More

Norwich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights, exploring East Yorkshire and York. Our first impressions of the hotel were very favourable, with reception staff generally being very friendly and helpful. The room was well equipped and very large, with the living space being big enough for a full size snooker table! Breakfast was good and included as part of the package, which... More

Was this review helpful? Yes 1
Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Graham C, Thank you for your review on Trip Advisor, it will serve as a great motivator for our team. We are glad that you enjoyed the size of the room (We are guessing you stayed in one of our newly redecorated Privilege Rooms). Once again many thanks Peter Nye General Manager More

Peterborough
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Mecure for two nights while in Hull on business, first impressions were good and the staff were really helpful and friendly when I checked in. The room was very clean and well equipped. however there were a few minor problems over the two days,1) I arrived on one of the hottest days of the year, however... More

Was this review helpful? Yes 1
Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Woodsia66, Thank you for your recent review on Trip Advisor, which as a management team we have now reviewed, and are really grateful of your constructive feedback, to which will will work on. We are glad you enjoyed your stay and look forward to welcoming you back to the Hotel again soon, Thanks Peter Nye General Manager More

driffield
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Went to meet my brother who stays there every week for a meal , on first impressions the hotel looks lovely , reception staff very welcoming , had a drink at the bar , then it went down hill rapidly , went in to the dining room and the service was a let down . It was not busy so... More

Was this review helpful? Yes 1
Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear nbentleyDriffield, Thank you for taking the time to review the Mercure Hull Grange Park on Trip Advisor. I was most disappointed with your feedback, as you will see from our other reviews our staff are always praised a real positive to our business, therefore I am shocked with your feedback (awful). I will be discussing this with Mark our... More

Taunton, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pleased to have found this hotel on spec and we were very happy with the room - clean, comfortable, well-appointed and quiet. Two things that must be addressed. (1) on check-in, I had a debit card swiped but I wasn't asked for authorization which meant that every time I used it for extras in the hotel, there was a major... More

Was this review helpful? Yes 1
Peter N, General Manager at Mercure Hull Grange Park Hotel, responded to this review

Dear Bellringer2014, Thank you for taking the time to review the Mercure Hull Grange Park on Trip Advisor, I am pleased that you enjoyed your stay overall. I will be investigating the issues that you had with Helen our Reception Manager, I would be grateful if you can contact me directly with further details. I look forward to hearing from... More

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Additional Information about Mercure Hull Grange Park Hotel

Address: Grange Park Lane, Willerby, Kingston-upon-Hull HU10 6EA, England (Formerly Mercure Hull West Hotel)
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull > Willerby
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hull Grange Park Hotel 3*
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Also Known As:
Ramada Hotel Hull
Ramada Kingston-Upon-Hull
Kingston-Upon-Hull Ramada

22 photos of this hotel

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Amenities

Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Pleasant three story hotel offering modern amenities; set on twelve acres of landscaped grounds; situated 4 miles from Hull City.The hotel has a swimming pool and leisure area, as well as Free WiFi throughout the hotel. ... more   less 
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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