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Mercure Hull Grange Park Hotel

3.0 of 5
Grange Park Lane, Willerby HU10 6EA, England (Formerly Mercure Hull West Hotel)
Hotel amenities
Mercure Hull Grange Park Hotel
Ranked #1 of 3 hotels in Willerby
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132 reviews from our community

    Trip type
Traveler rating
    64
    38
    15
    10
    5
Date Rating
stourbridge
1 review
4 of 5 stars Reviewed May 23, 2013 NEW

Public transport available very near, taking you nto the centre of Hull or towards the sea. Reception staff very helpful - they sorted out the timetables and routes for us to use. Breakfast price is much too high - but there are local alternatives, including a supermarket cafe and two pub chains wthin walking distance. Would use hotel again and... More

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Review collected in partnership with Accorhotels.com

Liphook
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 21, 2013 NEW

What a lovely hotel! I felt genuinely welcome and valued. The entire team is not only entirely professional and efficient but warm and friendly too. Nothing was too much trouble. What ambassadors for Yorkshire tourism! I felt moved to suggest, in my response to the questionnaire about my 3 night stay, that other hotel chains would do well to send... More

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Birmingham
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 14, 2013 via mobile

I have stayed here for the last 4 months and fully intend to stay as long as I can The rooms are great - they do give me the same room EVERY week which all hotels don't But other rooms I have been in are very good The staff are superb from the daily cleaner who asks me about my... More

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Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review
May 20, 2013

Dear Mr Fisher A big thank you for your comments which are appreciated by us all. We are so pleased that you continue to feel comfortable and looked after following a longer term staying in Grange Park. Your custom is appreciated as is your approach to all the team. Thanks again, More

Halifax
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 14, 2013

This is a really nice place to stay, easy to find, and a superb location in lovely park like surroundings. just down a lane from a small industrial estate and 200 yds from a Waitrose! Quite a hidden gem really. We were booked in by Helen, with a genuine smile, who made us feel welcome and set the tone for... More

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Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review
May 20, 2013

Dear Guests, Thank you for your 5 star review and comments from your stay with us. It is always reassuring to know that we are on the right tracks but particularly pleasing that you mention two of our valued team members, Helen and Rachel, who will be made up by your comments. Enjoying your stay is our priority and chef... More

Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed May 6, 2013

We were very disappointed with the quality of rooms in this hotel, which is not evident from the Mercure website (see our photos). I would estimate that the room we stayed in hasn't been refurbished for 15 years, given the age of the fittings and wear on hard items such as locks and door handles, oh and the sunken mattress.... More

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Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review
May 8, 2013

Dear Guests, Thank you for reviewing your recent visit to Grange Park. We are sorry that you did not appear to enjoy any aspect of your stay. Investment in ongoing in these currently challenging times and you can be sure that many improvements have been made to the hotel since it became a Mercure property late in 2011. We appreciate... More

Cambridge, United Kingdom
1 review
2 of 5 stars Reviewed May 4, 2013

The grounds are actually nice at this hotel; and the room is not too bad. Certainly a bit out-dated, but reasonable enough - although I've enjoyed better, for cheaper. The decor around the hotel was very shabby though. They'd clearly spent some money re-decorating the main corridor a few years ago, which was 'ok'; and as soon as you went... More

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Review collected in partnership with Accorhotels.com

Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review
May 7, 2013

Dear Guest, Thank you for your feedback following your recent stay here. We are sorry that the hotel was not to your liking and that the gym in our leisure club did not offer you enough resistance and workout, as it normally challenges most visitors. We hope you will reconsider you decision and return again on a future occasion. Regards, More

Hull
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed April 30, 2013

Stayed here recently, just overnight with breakfast. We have stayed here before but never under the Mercure umbrella. Was disappointed as I recalled it was a nice hotel. Room had a good view of the gardens but the decoration was very tired and in need of a revamp. The room was clean and bed comfortable with the usual amenities, however,... More

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Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review
May 7, 2013

Dear Guests, Thank you for reviewing your trip to Willerby. Whilst we were sorry that you felt the décor was lacking we are pleased that you enjoyed the room aspect, comfort and cleanliness. The room you stayed in has been highlighted for a new bathroom suite later in the year. Your comments regarding breakfast have been shared with an appreciative... More

Clydebank, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 15, 2013

Stayed here for two nights whilst visiting family in Beverley, (accommodation in Beverley seemed very expensive for what was on offer!). The Mercure Grange was a pleasant surprise, easy to find at the end of a quiet lane but right off of the A164 for good access to Hull and surrounding area. We had been booked originally for the weekend... More

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Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review
April 17, 2013

Dear Guests, What a great headline to your kind comments and scores, thanks. We are all so pleased that you chose to stay with us rather than elsewhere and that we exceeded your expectations. Helen will be lifted by your comments about her customer care skills which she is passionate about, as will housekeeping and the breakfast team. Next time... More

United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2013

Stayed here for one night while attending a wedding in the area. Stayed in a suite, room was exceptionally clean and really spacious, bathroom was a bit out dated and could possibly do with an upgrade but still very clean.Breakfast was good and plentiful. Would stay here again if in the area for some reason.

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Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review
April 10, 2013

Thanks for highlighting your stay in Grange Park. It is always an incentive to receive positive feedback and scores on the experience our guests have, whilst staying with us. The Suites do certainly give more for a small increment and we are currently adding a number of additional features including a new luxury bed, coffee machine and change of décor,... More

Bath, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 5, 2013 via mobile

We stayed for one night midweek at the Grange Park when we visited for a family event. Our family room was huge and very comfortable. We drank at the bar and ate dinner in the restaurant (six adults and four children). All the staff were very helpful and accommodating to the various needs of the group. The food was all... More

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Glyn J, General Manager at Mercure Hull Grange Park Hotel, responded to this review
April 8, 2013

Dear Walker Family, Many thanks for reviewing and grading your stay with us. We are so pleased that you had such an enjoyable stay as we always like our guests to leave here with a good impression. Your kind comments have been shared with those involved during your stay and they are very grateful. We look forward to welcoming you... More

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Additional Information about Mercure Hull Grange Park Hotel

Also Known As:
Ramada Kingston Upon Hull
Ramada Hotel Hull
Ramada Kingston-Upon-Hull
Kingston-Upon-Hull Ramada
Address: Grange Park Lane, Willerby HU10 6EA, England (Formerly Mercure Hull West Hotel)
Region: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Willerby
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in Willerby
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Pleasant three story hotel offering modern amenities; set on twelve acres of landscaped grounds; situated 4 miles from Hull City.The hotel has a swimming pool and leisure area, as well as Free WiFi throughout the hotel. ... more   less 
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Mercure Hull Grange Park Hotel
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