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Crystal Creek Rainforest Retreat

Certificate of Excellence
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201 Booka Rd, Upper Crystal Creek | Murwillumbah, Upper Crystal Creek, New South Wales 2484, Australia
Crystal Creek Rainforest Retreat
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Garry S Kariong, Australia
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105 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Kariong, Australia
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a our 29th wedding anniversary holiday and this place ticked all the boxes. We stayed at Satinash and it could not be faulted. It was very private and well secluded from the other lodges, making our stay even more romantic. The staff were excellent and very helpful. We self-catered and this was very easy to do with the... More 

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Brisbane, Queensland, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I celebrated our 20th anniversary and couldn't have selected a better location. Nestled at the base of the Springbrook range and embedded within the rainforest it was a wonderful place to recharge our batteries. We stayed in one of the creek side bungalows (Quandong). This bungalow very private, well appointed and had enormous windows in the bedroom... More 

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Gladstone, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 6, 2015

Peace and quite is exactly what you get here, we had Pavlos limousine take us from Brisbane airport to here he was great defiantly recommend getting a limo makes the whole trip so much easier. We stayed at the stonebrok mountain view, which was truly amazing. The room has all the comforts you would expect from a 5 star resort.... More 

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Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 3, 2015

We absolutely loved our stay here. Stunning scenery and very friendly staff. We drove down from Coolangatta Airport and the Retreat was very easy to find. We loved sitting out on the deck, listening to the sounds of nature. Would highly recommend a massage if you're thinking of having one. Divine!

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Wollombi, Australia
Top Contributor
90 reviews 90 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed February 26, 2015

Expensive. But worth the money. Truly magnificent. Hardly saw another soul for entire stay; even though place was full. So very quite and relaxing. Enjoyed some wonderful food and wine. Relaxed in spa a LOT. Managed a few rainforest walks. Perfect stay. Watch out for leeches in the river!

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Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2015

We stayed for five nights in a Creekside Bungalow (Quandong). This is a truly rare place where the reality exceeds the expectation. One of the most beautiful and peaceful places we have been. The accommodation was wonderful (though we did sneak a peak at the Mountain Lodge and will book there next time - it looked amazing) the atmosphere of... More 

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Senior Contributor
36 reviews 36 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed February 14, 2015 via mobile

As a frequent traveller, I find myself questioning more and more how some hotels have achieved their supposed 5* status, and often find myself disappointed with staff or amenities. Crystal creek was the perfect antidote! From the moment we arrived, to when we left (kicking and screaming!) our stay here was fabulous. The peace and serenity of the resort is... More 

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Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 28, 2015

My husband and I decided to stay here for some R&R on the first 3 nights of our honeymoon, before we left for a month in Europe. We absolutely loved the idea of being in a 5 star accommodation but without having to see anyone or go anywhere after the hustle and bustle of our wedding. The location is gorgeous,... More 

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crystalcreekrr, General Manager at Crystal Creek Rainforest Retreat, responded to this review

It was with was with a measure of sadness that I read this review, guest happiness and satisfaction is paramount at Crystal Creek Rainforest Retreat and it is never a good day when a guests expectations haven’t been met. Plus it is with regret that I am compelled to write this reply. We have over 1000 reviews and this is... More 

Amsterdam, The Netherlands
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 15, 2015

This is a property of seldom seen quality located in wonderful surroundings. The lodge is an open space which means the toilet is cannot be locked up. Minor problem and our only point of critic. Swimmingpool is exactly the right temperature to float for hours no matter the weather outside.The walks trough the forests are clealy marked and not too... More 

Was this review helpful? Yes 3
Hope Island, Australia
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 31, 2014

We were doubtful the previous reviews would be accurate but they absolutely were! This is an amazing place. Not only a perfect locale for honeymooners ( trust me Venice or Paris are not worth the arm & leg they cost to travel to and are far more appreciated later in life) but for any couple who enjoy spending time together.... More 

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