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Termas de Jahuel Hotel & Spa

Fundo Jahuel S/Numero, Jahuel | Comuna de Santa Maria, San Felipe, VRegion, San Felipe, Chile
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Termas de Jahuel Hotel & Spa
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Termas de Jahuel Hotel & Spa
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156 reviews from our community

Traveler rating
    52
    54
    29
    11
    10
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41
69
2
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santiago, Chile
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed January 18, 2015

We spent three nights recently in Termas de Jahuel. We had been there before and had great expectations for our stay with our extended family. The reservation process was not very professional, they made mistakes and ended up charging more for something that in our opinion was their error. Upon arrival we found a group of their workers on strike... More 

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Singapore, Singapore
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 28, 2014

I went to this hotel on 2010 with my family for christmas. The place is still beautiful and facilities well maintained (although the sites like the gruta could use a renovation...). Pools are beautiful, the spa is ok (the masseuses expertise vary a lot and so does the quality of the massage) but the food quality has dropped dramatically. In... More 

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Arlington, Virginia
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 14, 2014

I love the location of this hotel. I had visited Jahuel as a kid and then in 2012 with my dad and my son. This year (2014), while visiting Chile, I stayed overnight with mother and as a day trip with more family. Jahuel underwent extensive renovations. The grounds are beautiful, the pool is gorgeous and sitting in the thermal... More 

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Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 20, 2014

I have written to the hotel twice since my departure and am still awaiting their reply to see how they handle my complaints. I traveled here with my daughter and arrived at 11:15 pm after a very long airline delay. We came to relax in the sun and enjoy the outdoor pool. Pictures of the pool on the website are... More 

Was this review helpful? Yes 1
Santiago, Chile
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 19, 2014

Very good infrastructure nice pool, very lovely place surrounded by nature. They're is so good track to go walking about. Food not the best asset! not very diverse and with a service not at all friendly.

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Fort Lauderdale, Florida
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 3, 2014

I stayed at this property many times, unfortunately it is going down. Service is awful, especially at the front desk. It takes hours to check in, and other hour to check out. Front desk staff is not trained at all, and have no empathy for their clients. Arriving from the USA early in the morning, and then after a two... More 

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Santiago, Chile
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 28, 2014

My husband and I live in Chile and we've been frequent guests of this establishment, visiting once a year at the very least. We've never had issues here and though perhaps the food COULD be better (we think it's lovely) or perhaps it may be overpriced for what you get (we never thought so), in general we've always been happy... More 

Was this review helpful? Yes 2
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 2, 2013

A really nice experience if you have a conference, business meeting or just want to relax few days. Located almost in the Andes and isolated fro the rest of the world you will enjoy the nature and the overhalming energy of the Andes. Combined with a good service, good (red) wines, good food, excellent swimming pools , ( both ,... More 

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Santiago, Chile
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 5, 2013

This is a quiet, relaxing, thermal spa. The complex has something for everyone in the family, but it’s mainly an adult’s heaven. We did not stayed in summer, therefore, the outside pool was too cold to enjoy. We were told that in summer water is warmer. The inside pool is heated but on weekends gets a bit crowded, considering the... More 

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Rueil-Malmaison, France
Top Contributor
77 reviews 77 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed August 10, 2013 via mobile

A lovely place in a beautiful setting with the worse restaurant ever! Such a terrible meal and not cheap! The meat was tough and rubbery. We were offered something else, but the other choices were just as bad. Would NOT recommend.

Was this review helpful? Yes 1
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