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Termas de Jahuel Hotel & Spa

Fundo Jahuel S/Numero, Jahuel | Comuna de Santa Maria, San Felipe, VRegion, San Felipe, Chile
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1 room 1 guest
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Termas de Jahuel Hotel & Spa
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198 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (48)
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Santiago, Chile
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the best part were the people working there, all were very kind and corteous, we stayed with our 1-year old kid and despite his 'restless' activities they were always veryattentive and supportive on the negative side: the gym definitively needs an uplift, they even had food for a cat who stayed there (it smelled of cat urine in some parts)... More 

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Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall, my stay was fine with a few issues that seem par for the course in Chile. The property itself is nice with some idyllic views and comfortable clean rooms. The one restaurant also serves very credible food which is probably the highlight of the resort. However, service on occasion left something to be desired. I arrived around 9:00am after... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 22, 2015

The place is nice. Good service, good food, nice water. It's just that for the price it's not good enough. There are plenty thermal hotels in Chile, and this one it's not one of the top ten. But according to price, it is. The water could be a couple of degrees hotter, it's barely tepid. And there is not much... More 

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Santiago, Chile
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 12, 2015

We have just spend a weekend on this a bit expensive hotel near Santiago. I suggest it for family gathering, a couple getaway or for companies workshops. For someone who is used to travel abroad, this resort is quite expensive for the facilities, food and service it provides. I think the owners of the hotel should invest in assortment, quality... More 

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Santiago, Chile
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed January 18, 2015

We spent three nights recently in Termas de Jahuel. We had been there before and had great expectations for our stay with our extended family. The reservation process was not very professional, they made mistakes and ended up charging more for something that in our opinion was their error. Upon arrival we found a group of their workers on strike... More 

Was this review helpful? Yes 2
Singapore, Singapore
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed December 28, 2014

I went to this hotel on 2010 with my family for christmas. The place is still beautiful and facilities well maintained (although the sites like the gruta could use a renovation...). Pools are beautiful, the spa is ok (the masseuses expertise vary a lot and so does the quality of the massage) but the food quality has dropped dramatically. In... More 

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Arlington, Virginia
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 14, 2014

I love the location of this hotel. I had visited Jahuel as a kid and then in 2012 with my dad and my son. This year (2014), while visiting Chile, I stayed overnight with mother and as a day trip with more family. Jahuel underwent extensive renovations. The grounds are beautiful, the pool is gorgeous and sitting in the thermal... More 

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Raleigh, North Carolina
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed October 20, 2014

I have written to the hotel twice since my departure and am still awaiting their reply to see how they handle my complaints. I traveled here with my daughter and arrived at 11:15 pm after a very long airline delay. We came to relax in the sun and enjoy the outdoor pool. Pictures of the pool on the website are... More 

Was this review helpful? Yes 2
Santiago, Chile
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 19, 2014

Very good infrastructure nice pool, very lovely place surrounded by nature. They're is so good track to go walking about. Food not the best asset! not very diverse and with a service not at all friendly.

Was this review helpful? Yes 2
Fort Lauderdale, Florida
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 3, 2014

I stayed at this property many times, unfortunately it is going down. Service is awful, especially at the front desk. It takes hours to check in, and other hour to check out. Front desk staff is not trained at all, and have no empathy for their clients. Arriving from the USA early in the morning, and then after a two... More 

Was this review helpful? Yes 3
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