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Club Amigo Caracol

Playa Santa Lucia, Cuba
Club Amigo Caracol
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604 reviews from our community

Traveler rating
    175
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    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ontario, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

First let me qualify this review by saying my 5 star rating is based on the fact that this hotel is a great choice for a 3-star hotel and is good value for the money. The hotel is part of the government-owned Cubanacan chain in Santa Lucia (Brisas, Gran Club, Caracol, Myanabo). I visited all 4 hotels along the Santa... More 

Was this review helpful? Yes 7
Kitchener, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just got back from a week's trip. We love this place. Not too many people at beach. We were in one of the bungalows by the beach, excellent view, excellent room service. The entertainment is awesome! We will be back.

Was this review helpful? Yes 1
Toronto, Canada
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second visit to this hotel and the dining room is providing meals that are tastier and there is more variety. The staff was very attentive and one evening I had a delicious shrimp dinner prepared by Chef Roger and it was arranged by Jennifer in PR. I stayed in the 500 Block and my room was quiet... More 

Was this review helpful? Yes 6
Elora, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Smaller resort with small pool but if you want quiet time with your honey its nice. Dont expect a lot in The way of entertainment or food. Everything on the smaller side. Even so we found the food good with enough variety. Nightly shows always entertaining on a small stage with seating outside. Rooms good size and clean. Beach very... More 

Was this review helpful? Yes 3
Barrie, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my second stay at Club Amigo Caracol. February 25th to March 4th RESORT The resort is well laid out, with beautiful gardens throughout. It is a very short walk to the beach or anywhere else on the resort. The resort is kept spotless, thanks to the hard working staff. The pool area has a lot of loungers, a... More 

Was this review helpful? Yes 6
Windsor, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been going to Caracol for 8 years...so about 12 trips in total. This area of Cuba is in the country and there is not really anything to do, you sit, read, swim, eat and drink. That's pretty much it. We go there because we have Cuban friends that live 40 minutes away and it is the closest resort.... More 

Was this review helpful? Yes 5
Orillia
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was in the Caracol during Carnival for 2 weeks and had a very good time. Management esp. the P.R. team of Jennifer and Danay are making everybody feel at home and comfortable. The "Best Hotel" winner was this very hotel. Great job!!!!! New stage and 400 and 500 block open again is good news. As previous guests stated this property... More 

Was this review helpful? Yes 4
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

the Hotel staff is very friendly and helpfull, especially Yohami , the night entertainment is good, as for the food there is always something there you will like ,we don't go to cuba for the food. one of the main reasons people go to cuba is to mix with the cuban people and get to know their way of life,... More 

Was this review helpful? Yes 1
1 review
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This was my first time to this resort and I found it to be very nice. I traveled with my 74 year old mother from January 29 to February 5. We flew Air Transat from Montreal and the flight was fine. Air Transat no longer provides a meal so you either have to buy something on the plane or bring... More 

Was this review helpful? Yes 9
Peterborough, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 16, 2015

I would like to mention Rita the Sun Wing Rep who was absolutely wonderful with my senior Mother. She flew in a day before us. As for the Air Transat Rep, we were asked to meet her at 11:30 one morning, and she never showed, in fact we never even saw her! Luisa our Maid was very efficient, friendly, she... More 

Was this review helpful? Yes 6
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