We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Playa Santa Lucia hotels

Club Amigo Caracol

Save Saved
You added Club Amigo Caracol to your Saves list
3.0 of 5 Hotel   |   Playa Santa Lucia, Cuba
Hotel amenities
Club Amigo Caracol
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Playa Santa Lucia
Check In Check Out
Write a Review

570 reviews from our community

Traveler rating
    165
    235
    99
    39
    32
See reviews for
107
222
65
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (570)
  • Mar-May only
    (204)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (84)
  • Dec-Feb only
    (213)
All months
Sudbury, Ontario, Canada
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Always in love in Cuba... This is our 2nd trip to Cuba and once again we stayed at Club Amigo Caracol. We plan on going back to this resort for ever lol!!!! The staff was always amazing, friendly, very willing to please. Our trip this time was from October 3 to 17th/2014. The rooms are always kept so clean you... More

Was this review helpful? Yes 4
Toronto
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my third trip to this resort and each time is better than the last. Perhaps it's the familiarity with the staff and the grounds, but I usually take the excursion into Camaguey, which is different each time according to the guide. People complain about the food but I find it more than sufficient in selection and flavor. The... More

Was this review helpful? Yes 4
Brampton, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel rooms are very satisfactory, nice to have a "living room" and bedroom in the suites. Occasional shortages of hot water for showers in the morning. Take water shoes because the beach is very weedy and you will be more comfortable swimming/walking into the water with shoes. Buffet was very satisfactory. Staff friendly and accommodating.

Was this review helpful? Yes 3
Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Just back from Santa Lucia. We booked at Club amigo Mayanabo but were given an option of our money back or staying at Caracol. We stayed at Caracol. I can tell you: this was the first and last time. Food so so. Long distance walking to any point in the resort . The staff is very unfriendly to the point... More

Was this review helpful? Yes 3
Bainsville, On
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Just got back from the Caracol, and were disappointed on the following : 1. The beach was full of sea weed every morning, and they don't clean up / or remove it - If a nice beach is your priority - don't go there, pay the extra $100 and go to Cayo Coco or Cayo Santa Maria. 2. The food... More

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love it there. From all the 3 hotels in santa lucia this one is the best. Might not be best but on the best spot. Staff is unbelievable friendly specialy the good friend Teresa. She rents scooters and speeks english. I enjoyed having morning coffee with her. Out off the hotel you have 2 dance clubs whitch are open... More

Was this review helpful? Yes 3
L'Ile-Perrot, Canada
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I have been to Santa Lucia 4 times over the last year and a half and this was my first tiem staying at Caracol. This is the smallest resort but have to say the most pretty with all the palm trees. I kinda like the small resort feel with everything within a short distance. Rooms: Junior suite had separate living... More

Was this review helpful? Yes 6
Gatineau, Canada
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This year, I have spent a total of 4 weeks at Club Amigo Caracol in Santa Lucia. I have spent 1 week in Playa Pesquero. I was amazed by the amount of returning clients. I had a chance to speak with many of them asking why they are attracted by Caracol. The answer was always, the quality of the workers,... More

Was this review helpful? Yes 3
nowhere
2 reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 2, 2014

Our room was beachfront with glorious view of sunrise and ocean. Great snorkelling from shore. Clean rooms and good food.for Cuba . Kayaks and sunfish sailing fun . This is Cuba so good value for money

Was this review helpful? Yes 6
1 review
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 15, 2014

This is approximately my 25th trip to Cuba and I have visited this resort about 10 times. I have also vacationed extensively in Mexico and the Caribbean. I have just returned after a glorious two week holiday on the beach at Club Caracol travelling solo as an older woman. It is definitely a resort in which you don't have to... More

Was this review helpful? Yes 24
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Club Amigo Caracol? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Club Amigo Caracol

Address: Playa Santa Lucia, Cuba
Location: Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Amigo Caracol 3*
Number of rooms: 150
Also Known As:
Club Amigo Caracol Hotel Playa Santa Lucia
Hotel Amigo Caracol
Country Inn Camaguey
Club Amigo Caracol Playa Santa Lucia, Cuba - Camaguey Province

1,260 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (1261)
Viewed
Room/suite (119)
Viewed
Hotel & grounds (178)
Viewed
Pool/beach area (253)
Viewed
Family/play areas (15)
Viewed
View from room (42)
Viewed
Bathroom (14)
Viewed
Dining (54)
Viewed
0:22
Videos (7)
Viewed
Business center/function rooms (1)
Viewed
Other (578)
Hotels you might also like...
Check In Check Out
Price Your Stay