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All 4 Playa Santa Lucia hotels

Club Amigo Caracol

3.0 of 5 Hotel   |   Playa Santa Lucia, Cuba
Hotel amenities
Club Amigo Caracol
Certificate of Excellence 2013
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540 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
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English first
Toronto, Canada
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Well I have to say, I've stayed at all the hotels in Santa Lucia now and Caracol is by far my favourite! We checked in only for a few nights as we were renting a house locally as well, but wanted a change of scenery and the pool for a few days. I've always been told to try this hotel,... More

Was this review helpful? Yes 2
Toronto, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Was put up at this resort for a night due to our flight being canceled due to plane issues. When we go to this resort we were taken to the room we got for the night once the ac was turned on and we went to look for drinks and food 20 mins later we went back to our room... More

Was this review helpful? Yes 1
Kelowna BC Canada
Top Contributor
84 reviews 84 reviews
67 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This resort is ideal for those between 45 and 75. Lack of elevator would make it difficult for those with mobility issues. No children, Quiet. Nice pool area and grounds. Good food and coffee. The rooms are dated but have new air conditioners that work well. Good house keeping. Location is good, close to currency exchange and restaurants should you... More

Was this review helpful? Yes 1
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just got back from March Break in Cuba. This is a very good three star resort. The food was fantastic and the staff made every effort to ensure we had a great vacation. The rooms were clean and comfortable and we never had any trouble with bugs or cold water. Each room has its own small living room area... More

Was this review helpful? Yes 3
Mississauga, Canada
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 1, 2014

This is my second trip to Cuba. This location is more of a relax, unwind, leave technology behind kind of place. The food was pretty average for Cuba, note that mass preparation of food is not santa Lucia's forte. I stuck to eggs, pasta, and fruit. (At least for the pasta the cook washed the frying pan between each order... More

Was this review helpful? Yes 8
Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 23, 2014

I guess the title of my review says it all!This a small place where almost every people say hi whith a smile during the day,including guests,rooms were clean,food,2-3 choices of meat every night,fish,pasta bar,good snack bar right on the beach whith friendky Sanchez,discoteca for partyers after 11;00 pm,3 minutes from the resort.Third time there and certainly not the last! This... More

Was this review helpful? Yes 6
Sarnia, Ontario
Top Contributor
93 reviews 93 reviews
71 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed February 16, 2014

Just returned from our first trip to Santa Lucia,(Camaguey) having previously spent a week in Guardalavaca (Holguin) last year. While we enjoyed arriving in Cuba at 5:30 pm,, the time waiting on the bus to leave the airport seemed to drag on for reasons never made clear to the passengers, as everyone seemed to be on the bus and ready... More

Was this review helpful? Yes 11
15 reviews 15 reviews
15 hotel reviews
246 helpful votes 246 helpful votes
3 of 5 stars Reviewed February 13, 2014

paid $508. tax in about one month before going end of January 2014. Worth every penny but typical run of the mill 3 star hotel. Flew Cubana, on time, no movies or decent meal but they allow two 23 kg suitcases, so if you bring gifts to Cuba , this is great. Transfer to hotel on time ....check in at... More

Was this review helpful? Yes 4
11 reviews 11 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 10, 2014

This was our third time at this hotel and I must say that going back here is like visiting family. There are so many people who are returning guests and so sometimes you meet the same people you met the year before. This is great as there is always someone to chat to. The staff on the whole are very... More

Was this review helpful? Yes 2
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 8, 2014

Just came back, we were there Jan 30 to Feb 6, was not dissapointed at all, we were not expecting that much for a 3 stars, yes the beach is not the perfect one but that did not change our mind of this nice get away, its charming, smaill, easy access to everything just loved it..Animation is very very nice,... More

Was this review helpful? Yes 5

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Additional Information about Club Amigo Caracol

Also Known As:
Club Amigo Caracol Hotel
Club Amigo Caracol Hotel Playa Santa Lucia
Hotel Amigo Caracol
Country Inn Camaguey
Club Amigo Caracol Playa Santa Lucia, Cuba - Camaguey Province
Address: Playa Santa Lucia, Cuba
Location: Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Playa Santa Lucia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Amigo Caracol 3*

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