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Brisas Santa Lucia

4.0 of 5
Avenida Turistica Tararaco, Playa Santa Lucia 74250, Cuba
Brisas Santa Lucia
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1,457 reviews from our community

Traveler rating
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463
508
53
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I visited with my family for 1 week starting March 26. Upon arrival we were quickly checked in and got to our room very quickly. We were pleasantly surprised to find 3 double beds as we traveled with our 5 year old and 12 year old. Overall the pool was clean, the food at the buffet is definitely bland and... More 

Was this review helpful? Yes 3
Montreal, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I really enjoyed my time there. The beaches are so good. And the staff always excel. What could I change. Maybe some food options but all else outweighed the experience. Also, I didn't see my good friend Ernesto the Dancer. Does anyone know where he has gone?

Was this review helpful? Yes 1
Chateauguay, Canada
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The pros: the weather, lunch at a local's house in Santa Lucia, cleaning lady and very clean room, the bartender at the beach bar. As you can see, very little pros for the site itself, lack of everything, food was horrible and little to no variety, you'd think cooking fish would be natural since we are on the ocean! The... More 

Was this review helpful? Yes 3
Vaughan, Canada
1 review
5 of 5 stars Reviewed 1 week ago NEW

i went in April with my husband and 5 year old son. We had an amazing time . The staff was wonderful , very friendly, our room was cleaned well , the food was fine. We were in building 13 which was quiet but still near everything . The entertainment staff is great, they are amazing with the kids and... More 

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Montreal, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I visited Cuba more than 20 times and I would definitely give a rate no more than 3 stars for this resort. Bad things: 1) We arrived at the resort by 3 busses and had to wait in a long line to get a room more than one hour and a half. I've never seen it before. Usually, you come... More 

Was this review helpful? Yes 2
Brantford, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at Brisas from April 2-9 with my boyfriend, mom, brother and family friends and there is nothing I can say bad about this resort. The staff was very energetic and friendly, bars were great, food obviously wasn't perfect but you can't expect much better while in Cuba. Everything was beautiful, the beach is gorgeous although there is quite a... More 

Was this review helpful? Yes 2
Maricel I, Director Comercial at Brisas Santa Lucia, responded to this review
Google Translation

Estimado huésped, En primer lugar quisiéramos agradecerles por haber elegido nuestro Hotel Brisas Santa Lucía para disfrutar de sus vacaciones... More 

Toronto
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I had traveled to this resort many years before, and had looked forward to doing so again. It was exactly like coming home. Things have changed. Santa Lucia has grown in the past years, but what I loved about this place stayed the same: the people. We will be coming home for sure yet again. I am not sure if... More 

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Uxbridge, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

From start to finish this was not a good travel experience. When checking our luggage in at Pearson (YYZ) in Toronto, the representative refused to put my husband and my bags on the scale together. We had 1 piece of luggage each to be checked, my husband's was way under and mine was 3 kg over - which as a... More 

Was this review helpful? Yes 3
Windsor, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Been to Santa Lucia a few times and I must say this is the best of the 4 resorts in the area. Met alot of nice people from Ontario and not all but a few arrogant french from Quebec. Went with a group of 16 guys for a bachelor's party and had a great time. Did not spend much time... More 

Was this review helpful? Yes 6
Maricel I, Director Comercial at Brisas Santa Lucia, responded to this review
Google Translation

Estimado huésped, En primer lugar quisiéramos agradecerles por haber elegido nuestro Hotel Brisas Santa Lucía para disfrutar de sus vacaciones... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

On my last day at Brisas somebody stole my towel from the beach. It was early in the morning between 6 and 8 AM. They asked me 25 CUC (arround 35CAD) to pay for it. I was very upset because this is not the real price of a towel like this (which is between 5 and 10 CAD in new... More 

Was this review helpful? Yes 2
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