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All 4 Playa Santa Lucia hotels

Gran Club Santa Lucia

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3.5 of 5 Hotel   |   Ave. Turistica Tararaco | Playa Santa Lucia, Playa Santa Lucia 74250, Cuba
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Gran Club Santa Lucia
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970 reviews from our community

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330
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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londesborough, ontario
Contributor
14 reviews 14 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

hotel was good service was great food was ok beds were hard. location was good.first time in santa lucia. I would go back.but the sunwing representative was ridicoulus. after sending us on a wild goose chase and then claiming she didn't, she basicly said we were on drugs. true. doesent have a lot to do with the hotel but just... More

Was this review helpful? Yes 7
Petitcodiac, New Brunswick
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 5 weeks ago via mobile

We have been to Cuba a number of times and this was our biggest disappointment. Most of the staff do not take pride in the resort. We found that there are many repeat guests and they are treated slightly better than the new ones! You could be talking to someone and they spot someone they know from a previous vacation... More

Was this review helpful? Yes 9

Travelers are raving about these Playa Santa Lucia hotels

1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 21, 2014

Never again my clothes were stolen when I left outside to dry. I reported and they did not care. This is the only hotel in Cuba i went and there are thieves it is unsafe hotel. When we arrived at night there was no food.

Was this review helpful? Yes 11
Newmarket, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 20, 2014

traveled the end of March 2014, just my husband and myself for the first time without our sons. this is our 3rd time to Cuba and having read other reviews about Cuba in general, I know to pack the Heinz & other condiments you like because theirs just isn't the same. I also bring kleenex & our own 2ply TP.... More

Was this review helpful? Yes 10
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 15, 2014

My first visit to Gran Club was in 2008 and it was one of the most memorable Cuban vacations: resort, food, bar, beach, entertainment, personnel. All other Cuban vacations I went were missing.lacking something compared with Gran Club Santa Lucia. This was the reason I returned in October 2014 with some friends, assuring them it is one of the best... More

Was this review helpful? Yes 12
Toronto, Ontario
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed October 8, 2014

Spent our vacation in this resort from Sept.23-30. What a horrible experience. Arrive at the resort at 11pm and starving because of the late flight. Restaurant was close and when we asked where we can eat we were told to go tothe restaurant on the beach. Ok, we had hamburgers. Problem solve. the next day for breakfast at the buffet... More

Was this review helpful? Yes 10
London, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 27, 2014

Hi everyone! I have been very fortunate to have been able to travel to Cuba more than thirty times during my life and I have to say Gran Club is a destination that you should not miss. I do love Cuba and the wonderful people that make up a happy, friendly and warm country for the visitors to enjoy. During... More

Was this review helpful? Yes 15
Toronto
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed September 25, 2014

I purchased a voucher for a stay this hotel, from SUNWING, in Canada. The terms were double occupancy. All pertinent details were disclosed to SUNWING in advance. When I arrived in Cuba, I contacted the hotel only to find that the hotel was refusing admission to my girlfriend on the basis of a difference in age. They also demanded to... More

Was this review helpful? Yes 11
tillsonburg on
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 9, 2014

Simply said, this place has the best staff I have ever encountered which makes it the best place if you want to be treated like family and have some fun. Nothing fell below my expectations, but plenty of things exceeded them. Hoping to return soon.

Was this review helpful? Yes 10
Brossard, Quebec, Canada
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 28, 2014

I loved this resort!!! This is only my 2nd time going to Cuba and I will be going again to the Gran Club!! The food was great, the staff was friendly! Especially if you have kids! I have a 9 year old daughter and the staff for the kids club was amazing Bon Bon and Julio! They were great! Midel... More

Was this review helpful? Yes 9
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What travelers say

  • Entertainment staff(11)
  • Junior suite(7)
  • Standard room(4)
  • Other resorts(3)
  • Bus rides(3)

Additional Information about Gran Club Santa Lucia

Address: Ave. Turistica Tararaco | Playa Santa Lucia, Playa Santa Lucia 74250, Cuba
Location: Caribbean > Cuba > Camaguey Province > Playa Santa Lucia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Gran Club Santa Lucia 3.5*
Number of rooms: 252
Also Known As:
Gran Club Santa Lucia Hotel Playa Santa Lucia
Gran Hotel Camaguey
Gran Hotel Santa Lucia
Santa Lucia Camaguey
Gran Club Santa Lucia Playa Santa Lucia, Cuba - Camaguey Province

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