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Gran Club Santa Lucia

Ave. Turistica Tararaco | Playa Santa Lucia, Playa Santa Lucia 74250, Cuba
Gran Club Santa Lucia
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1,076 reviews from our community

Traveler rating
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377
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

The 7 days all inclusive package is great offered by flight centre and it is affordable by individual during low season. We have a peace of mind while enjoying our stay in Gran Club Sta. Lucia, Camaguey.Most of the day we spent our time in the beach and going to different excursion around the place of Sta. Lucia.. Its a... More 

Was this review helpful? Yes
Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Travelled to Gran Club Santa Lucia for a week in April. Sunwing as always was a great way to fly! I don't usually stay at 3 star resorts, but everything about this resort sounded good, so why not? It was a wonderful place to stay. Friendly staff all around. Clean and beautiful grounds. Even a flamingo. The food was fine,... More 

Was this review helpful? Yes 1
Hotel Gran Club S, Guest Relations Manager at Gran Club Santa Lucia, responded to this review

Dear friend Thanks a lot for your review. We hope to have you back and please let us know so that we give you a second floor. More 

Thorold, Ontario, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I just came back from my 5th trip to Grab Club, and planning my 6th for June. Why do I keep going back you wonder. It's not just because I love the resort which is just the perfect size not to big or small, clean, friendly and has the best atmosphere. But it is because of the staff, the friends... More 

Was this review helpful? Yes 3
Hotel Gran Club S, Public Relations Manager at Gran Club Santa Lucia, responded to this review

Dear Debbie Thank you for choosing us again and again. We forgive the rudeness of some because they do not know us yet. See you in June. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The resort is a 3 and a half stars but Beautiful, clean and well entertained.the food was quiet delicious. I fell in love With this place, i really recommend it to families, couples and even single persons... The entertainment staff are seriously amazing and very kind, they are simply the best i ever met. A big Thanks to Julio, Danny,... More 

Was this review helpful? Yes
Hotel Gran Club S, Director of Sales at Gran Club Santa Lucia, responded to this review

Hola Nina, all the staff sends a big thank you for your comment and we hope to see you soon As managers we will keep working to improve all services for all our guests kind regards Lisbeth Miranda Pino Sales Manager More 

Comitan, Mexico
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This review may not be helpful for people with more resort experience than us. We're Mexicans in our 60's, bilingual Spanish and English and have little resort experience. We traveled backpacking and camping around Cuba for 3 weeks and thought to treat ourselves to 4 days of luxury. This place fit the bill for us. We'd arrived on the spur... More 

Was this review helpful? Yes 3
Hotel Gran Club S, Director of Sales at Gran Club Santa Lucia, responded to this review

Dear customers its a pleasure for us that you spent a great vacation at our hotel, that´s our main goal. All our staff and workers read this comments since we display the printouts so everybody can read that you appreciated our efforts thank you for your review and we hope to see you again kind regards Lisbeth Miranda Pino Sales... More 

Sarnia, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first trip to Cuba & one of the best holidays we have eve rhad. A great experience. From housekeeping to entertainers (great dancers & teachers) to sunwing staff- every one was fabulous. The food was good for me but I don't eat a lot of spices. But the variety was fabulous and always lots to choose from.... More 

Was this review helpful? Yes 2
Hotel Gran Club S, Public Relations Manager at Gran Club Santa Lucia, responded to this review

Dear Barbara it will be our pleasure to have you back in our resort. On behalf of hotel management and all staff members we thank you for choosing us for your future holidays. Kind Regards Public Relations More 

Canada
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

1st trip to Gran Club Santa Lucia, Cuba. We were there for 2 weeks but would have enjoyed one more week there. The Staff deserve an A+ for friendliness and attentiveness. Rooms were not luxury but certainly clean and adequate for us (two adults). The food was good, although a little repetitive. Grill options were good; pasta bar was good.... More 

Was this review helpful? Yes 2
Hotel Gran Club S, Public Relations Manager at Gran Club Santa Lucia, responded to this review

Dear Customer On behalf of new hotel management and all staff members we thank you for your nice review, it encourages us to keep improving our services. We are looking forward to your prompt return. Public Relations More 

Toronto, Ontario, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our fist visit to this resort (Chino Neg) The animation people (Lachi, Pluto, Poll Julio Dani and I probably forget a few) are some of the best we have encountered in Cuba. We enjoyed our stay , the lobby bar where we had a few drinks was special because of Celia and her staff. Very good value for... More 

Was this review helpful? Yes 1
Hotel Gran Club S, Public Relations Manager at Gran Club Santa Lucia, responded to this review

Hola Chino Negro Thank you and there is your answer to be back. We will be waiting for you. Public Relations More 

Montreal, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This was my 1st time in Cuba and I thought the Gran Club was really great. Rooms are simply decorated, clean and neat. Loved the coffee bar and delicious iced coffees available at hotel lobby bar. There was a good variety of fruit, veggies and meats at the buffet and drinks were all yummy too. Also.the excursion to Playa Bonita... More 

Was this review helpful? Yes 4
Hotel Gran Club S, Public Relations Manager at Gran Club Santa Lucia, responded to this review

Dear Customer On behalf of hotel management we thank you for your comments. We will take them into account in order to improve our services . With kind Regards Public Relations More 

Kitchener, Canada
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I would like to send everyone that works at Gran Club, a huge thank you. You made us feel very welcomed at this resort and accommodated all our needs. We cannot wait to come back in August. ¡Hasta pronto! Sincerely, Mihaela and Renata

Was this review helpful? Yes
Hotel Gran Club S, Public Relations Manager at Gran Club Santa Lucia, responded to this review

Dear Mihaela and Renata We THANK YOU both for choosing us. See you in August. Public Relations More 

Hotel Review Summarization

What travelers say

  • Entertainment staff(11)
  • Junior suite(5)
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