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Club Amigo Mayanabo

Avenida Turistica, Playa Santa Lucia, Playa Santa Lucia, Cuba
Club Amigo Mayanabo
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599 reviews from our community

Traveler rating
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3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Our family visited this resort in April . We had emailed the resort prior requesting 2 rooms on the ground floor side by side due my wife's health . Our request was met plus they emailed me asking if there was any dietary needs also !! We had arrived late at night and they had set up the buffet for... More 

Was this review helpful? Yes 1
Toronto
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Having read a particularly nasty review of Club Amigo Mayanabo I want to write a realistic and honest post about my time spent there. One thing that I can assure travellers is that the staff are not rude, demanding of tips, or aggressive. From the moment we arrived until we left 12 days later we had an amazing time. When... More 

Was this review helpful? Yes 4
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Hi, i just wanted to give you all a heads up to what kind of service you might experience in this hotel. I am cuban, i go to cuba 2 times a year. Usually i stay in Gran Club Santa Lucia (i should of stuck with it) but this time i only stayed in the resort for a day and... More 

Was this review helpful? Yes 3

Travelers are raving about these Playa Santa Lucia hotels

Linkoping, Sweden
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I think this hotel has a good value. I paid 36 CUC/night all inclusive and I got a big, clean room and good service. The lady in the reception was really nice to me. I told her I wanted a more quiet room so she placed me further away from the animation centre and the discos so I could sleep... More 

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Toronto, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Don't overlook this hotel! It's is a cute little resort with amazing staff and great food! If you're looking for an affordable option in Cuba, you'll get great value here. No, it's not the same as a 5-star resort. Yes, the hotel looks outdated and the rooms are by no means luxurious. However they are still cleaned daily, have a... More 

Was this review helpful? Yes 2
Niagara Falls, Canada
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our first time at Mayanabo and we will definitely return. We have been to Cuba many times and this resort tops all. We have stayed at the 4.5 star and the 3 stars. The staff is what makes this resort so special. We had a 12 day stay from April 12 to the 24th. The weather was amazing! Now for... More 

Was this review helpful? Yes 5
Mayanabo, Quality Supervisor & Guests Service at Club Amigo Mayanabo, responded to this review

Hello dear friends, On behalf of the HOTEL MANAGEMENT I would like to thank you for your review about Club Amigo Mayanabo in this website. I think it is going to be useful for future guests to read it, because they can have an idea of what they are going to find here when they arrive. You know that our... More 

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had stayed at Mayanabo many times over the years but it had been a couple years since the last time so I was eager to see what if anything had changed. Since there wasn't a big crowd of us checking in, maybe 10, it went pretty quickly. Even quicker for me since I skipped the open buffet that most... More 

Was this review helpful? Yes 4
Mayanabo, Quality Supervisor & Guests Service at Club Amigo Mayanabo, responded to this review

Dear friend, It is very important for the Hotel Management, the feedback from the criteria of our customers. For that reason we would like to thank you, because you have given us, through your review, the opportunity to improve. Greetings, Annia Sarmiento Benitez Quality Specialist and Guests Service More 

Fredericton, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I spent the first two weeks in April at Mayanabo. We decided to give this place a try because the price was so good and because it had such great reviews on TripAdvisor. First off, this resort is CLEAN. The grounds are beautiful and though the rooms are tiny... the beds are super comfortable and we were... More 

Was this review helpful? Yes 6
Mayanabo, Quality Supervisor & Guest Service at Club Amigo Mayanabo, responded to this review

Hello dear Michelle, On behalf of the Hotel Management we would like to thank you for your review about Club Amigo Mayanabo. It is always important to know the opinion of our guests about their stay at the resort, everything, good points and bad points. Regarding the bad points, as you said in your review, there were workers cleaning the... More 

Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I have visited Mayanabo end of Jan to beginning of Feb of 2015. The hotel is ok, however nightly music is too loud. The three buildings are situated in such a way so you cannot hide from entertainment party noise in any of them. The southern building is also close to the cuban disco just next to the hotel. Food... More 

Was this review helpful? Yes 2
Mayanabo, Quality Supervisor & Guests service at Club Amigo Mayanabo, responded to this review

Hello, As representative of Club Amigo Mayanabo hotel´s Management on this website, I am thankful for the opportunity you gave us to solve the dissatisfactions you expressed in your review. Besides, I have to tell you that we have already taken all possible actions to give immediate solution to the situation with the loud music of the Cafeteria Palmas del... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 19, 2015

3-rd time in Cuba amazing vacation in Mayanabo!!! 5 stars !!! Very clean all the best about staff .Daniel made the best coffee,Joel Gartner done the best job taking care of plants .Entertaining stuff Raymond,Umberto,Rollie not to talk about rest of You, just perfect.Food very nice,tasty and well served ,helpful service of any kind.Thank You all at Mayanabo !!!

Was this review helpful? Yes 4
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