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Club Amigo Mayanabo

Avenida Turistica, Playa Santa Lucia, Playa Santa Lucia, Cuba
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1 room 1 guest
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Club Amigo Mayanabo
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624 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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Burlington, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

you could not find better service or staff anywhere else, maybe you should look at yourself on how you treat them. every time I return I get treated like an old friend. We travel there three times a year Gunther Mammel

Was this review helpful? Yes 1
Mayanabo, Quality Supervisor & Guest Service at Club Amigo Mayanabo, responded to this review

Dear Gunter, On behalf of the Hotel Management we would like to thank you for your review about Club Amigo Mayanabo. We have already let our staff know what you wrote, in this important website. Thank you for sharing your opinion with us and future guests. Hope to see you in November. Annia Sarmiento Benítez Quality Supervisor & Guest Service More 

Las Tunas, Cuba
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Man I gotta tell you guys that it was because of this hotel that my life changed. I've been here so many times throughout the years and have changed my life because of it. Married to a cuban woman and have a great family! I have to give a great review to these guys. The saying in Cuba is "No... More 

Was this review helpful? Yes 2
Mayanabo, Quality Supervisor and Customer Service. at Club Amigo Mayanabo, responded to this review

Dear Buenavista, Thank you for your review and especially for having decided to share your experiences on Club Amigo Mayanabo with future customers. We will pass on your appreciation to the staff and we hope you return soon. Best regards, Annia Sarmiento Benitez Quality Supervisor and Customer Service. More 

Sainte-Therese, Canada
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have visited Club Amigo Mayanabo many times in the past but due to circumstances had not been able to return for three years until recently , July 5th to 12th. My wife and I have visited most of Cuba's tourist areas over the last twenty years and we can say without hesitation that the Mayanabo is a truly great... More 

Was this review helpful? Yes 8
Mayanabo, Spécialiste de la qualité et service à la clientèle. at Club Amigo Mayanabo, responded to this review
Google Translation

Chers clients, Merci beaucoup de partager vos expériences avec les futurs clients et nous donner vos avis sur Club Amigo... More 

Sudbury, Ontario, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a great honeymoon You get more than what you pay for. This 3 star is made a 5 star because of the cleansiness, the staff and the overall atmosphere. The rooms are small but in reality you do not spend much time in the room. The grounds are well kept and very clean. The food is average and we... More 

Was this review helpful? Yes 5
Mayanabo, Quality Specialist & Customer Service. at Club Amigo Mayanabo, responded to this review

Dear Jenny B, On behalf of the Management and employees we thank you because you have provided to future customers the opportunity to know Club Amigo Mayanabo through your experience. We are very happy to know that you and your husband had an unforgettable Honeymoon and that we have exceeded your expectations. The greatest strength of this hotel is the... More 

Pickering, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed June 20, 2015

First saw Mayanabo in 2007 when it was shut for the summer months. After 4 hurricanes and several visits since I booked 4 weeks back to back with Caracol. Flew Sunwing package and was quite pleased with results except for flite food. They should have stayed with their previous menu! Arrived at the resort, quick check in to patio ocean... More 

Was this review helpful? Yes 12
brampton
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 17, 2015

Time spent at the hotel was great, Mayde, the manger of the entertainment staff was wonderful, she is the best, I like where the hotel is situated, easy walk to the night life, different entertainment every night and it is good that she speaks different languages, very helpful, beautiful smile and very pleasant.

Was this review helpful? Yes 7
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 14, 2015

Stayed at the beginning of April for an anniversary vacation. The staff here are amazing, they go above and beyond to make people feel included and comfortable. The food was phenomenal! The al la carte restaurants were all excellent, although we were not seafood people we still gave it a try. I would recommend this resort to anyone!

Was this review helpful? Yes 6
Kingston, Ontario, Canada
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed June 14, 2015

Mayanabo is my second home, and I love being there with my Cuban friends and family. The resort is clean and safe, and the food ... well, I GAINED two pounds in two weeks, so don't tell me the food is not good. The PROS: First and foremost, the STAFF are wonderful and treat all guests with respect and friendliness.... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 13, 2015 via mobile

Reynaldo was the best part of my trip to club amigo mayanabo. The hotel was nice and clean and the entertainment staff was amazing. Everyone complains about the food but if you can't find something that you like in a 40ft buffet then you're just too picky. I will definitely be visiting again.

Was this review helpful? Yes 3
Verner, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 7, 2015

My sister and I recently visited Mayanabo. We had a very relaxing vacation. We met new friends and hope to return next winter. The hotel was a little dated but very clean. As it was not a very busy time of year, the food selection was rather limited. We also visited the nearby hotels and found their selections varied too.... More 

Was this review helpful? Yes 3
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