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Oulton Hall & Spa

4.0 of 5 Rothwell Lane | Oulton, Oulton LS26 8HN, England (Formerly De Vere Oulton Hall)
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Certificate of Excellence 2014
Oulton Hall & Spa
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Oulton Hall & Spa
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1,372 reviews from our community

Traveler rating
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    125
    67
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155
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Oulton Hall & Spa
See the most recent reviews
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 15, 2012 via mobile

We used Oulton Hall for our company golf day The weather wasn't good but the friendly helpful staff made the day very enjoyable So much so we will be using them again next year and hopefully get Some nice weather

Was this review helpful? Yes 1
OultonHallManager, Manager at Oulton Hall & Spa, responded to this review

Dear bllxwer, Many thanks for your comments. It is always nice to hear that our friendly, helpful staff was able to make your day a success and that you were well looked after. Perhaps, we will find you or your company back soon. If not we will have to patiently wait for next year’s golf day and some much improved... More 

Leicester, United Kingdom
1 review
4 of 5 stars Reviewed May 15, 2012

From my initial enquiry twelve months ago through to the end of my weekend this past Sunday, I can honestly say the service I and my group of friends have received has been excellent. The initial enquiry was with one of the golf co-ordinators called Tim who has been available to me all of the way through the booking process... More 

Was this review helpful? Yes
OultonHallManager, Manager at Oulton Hall & Spa, responded to this review

Dear CaptainSpenner, Thank you very much for your kind comments. Thank you for your support of the team and also your acknowledgement of the qualities which make me very proud to work with them. I am pleased that despite the weather, the greenskeepers were able to provide you with a very playable course which was in good condition and also... More 

Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 15, 2012

I visited Oulton Hall for afternoon tea, which was a treat for my goddaughter. The lounge where tea was served was great, really grand and luxurious. The free standing cake stands and silver service tea set were also impressive and hit the right "Downtown Abbey" notes. The staff were really friendly and the service was good, in particular the head... More 

Was this review helpful? Yes 1
OultonHallManager, Manager at Oulton Hall & Spa, responded to this review

Dear vixx24, Thank you for your feedback. I am sorry that you and your Goddaughter did not enjoy your experience. It is unfortunate that we had no opportunity to discuss your concerns when you were here. I understand that some people just wish to put their comments on forums such as this and that remains their option. We are very... More 

Poulton Le Fylde, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 14, 2012

I travelled with a group of 32 golfers to Oulton Hall on their Sunday driver package, on arrival we were supposed to have bacon sandwiches and coffee, the coffee pot held around 6-8 cups and obviously emptied quickly, on asking for more coffee the unhelpful staff just grunted and took ages to finally bring another 6-8 cup pot, we then... More 

Was this review helpful? Yes 4
OultonHallManager, Manager at Oulton Hall & Spa, responded to this review

Dear steverichy, I do apologise for any shortfalls in service while you visited us. I am pleased to have been able to speak to the organiser of your group and discuss the details with greater clarity. I encourage you and others to contact me directly should you have any further concerns or questions. We look forward to welcoming you back... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 14, 2012 via mobile

We arrived Sunday morning,had cold bacon but ties.played golf on a very shabby golf course.we were told when we got in we were not dining at the golf club ,we had been transferred to the hotel.After changing for our evening meal we were informed there was no draught beer in the hotel.Not good news for 32golfers and that bottled beer... More 

Was this review helpful? Yes 4
OultonHallManager, Manager at Oulton Hall & Spa, responded to this review

Dear Edgar W, I do apologise for any shortfalls in service while you visited us. I am pleased to have been able to speak to the organiser of your group and discuss the details with greater clarity. I encourage you and others to contact me directly should you have any further concerns or questions. We look forward to welcoming you... More 

London, United Kingdom
Top Contributor
130 reviews 130 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed May 13, 2012

Stayed for 4 nights over a long weekend recently and must say, place is nice enough but certainly not what I would consider 5 star. Queueing for 30 minutes to collect your breakfast just isn't good enough. Crockery and cutlery was dirty but staff were pleasant enough. We ate at The Claret Jug one evening and spent £140 on a... More 

Was this review helpful? Yes
OultonHallManager, Manager at Oulton Hall & Spa, responded to this review

Dear MelM01, I am sorry if you did not enjoy your visit, yet I thank you for commenting about the pleasant staff. To clarify and to be accurate, we have been proudly and appropriately awarded a 4 star rating from the experts. You are correct in your query that it is very difficult to determine the accuracy of postings. I,... More 

Leicester England
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 12, 2012

Stayed overnight on a £99 De Vere package. Dinner bed & breakfast & a bottle of wine in the room on arrival!. Excellent value for money.Friendly reception, speedy check in & out. Hotel very grand with spacious lounge and gardens. Our room was spacious, clean & contained everything you need.(bath robes,iron,tea & coffee, fridge etc), Our only negative was how... More 

Was this review helpful? Yes
OultonHallManager, Manager at Oulton Hall & Spa, responded to this review

Dear Bimbob, Many thanks for you’re your comments. Warm and friendly is a great start to any feedback and we are happy to see that the positives continued for you and that you were able to experience so much of the hotel’s offering. We have had some fantastic feedback about our local rhubarb menu and we are pleased to see... More 

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2012

Staff and food excellent but when it came to drinks I thought I had been mugged. I have stayed in many 5 star hotels but Oulton Hall has won the prize for the highest prices for drinks.

Was this review helpful? Yes
OultonHallManager, Manager at Oulton Hall & Spa, responded to this review

Dear Maurice B, I am pleased to see that you found the staff and the food excellent. I find that many of our guests realise the same. While we do have some comment about the price of drinks whether the house pour, our whisky cabinet collection of 300 spirits or the list from our award winning restaurant., we know that... More 

Cambridge, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 10, 2012

I got a good deal via the internet - the room whilst not having the best view for the money I paid that was not an issue - it was a business trip. The staff were extremely friendly and helpful. I had a mug missing so I could not have a cup of tea but within 5 minutes one arrived... More 

Was this review helpful? Yes
OultonHallManager, Manager at Oulton Hall & Spa, responded to this review

Dear Helly63, I am pleased to hear that another of our guests has found a good deal on the internet. There are some fantastic offers to be found. I would like to clarify that we do not necessarily assign rooms based on the ‘deal’ which the guest is enjoying. It is as we say, run of the house, for the... More 

crowland, lincolnshire, uk
Top Contributor
178 reviews 178 reviews
69 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed May 9, 2012

The hotel is idyllically sited near to Leeds and Wakefield but seemingly a million miles from either. The golf course is a major attraction and in consequence the hotel appears to attract a certain type of guest. In consequence, the hotel is not clear whether it is aiming at the groups of golfers or the individual business traveller and seems... More 

Was this review helpful? Yes 1
OultonHallManager, Manager at Oulton Hall & Spa, responded to this review

Dear Mozart21, Thank you for taking the time to give your opinion and comments. I am sorry that you were unable to appreciate the level of service and the overall positive qualities which our guests often note while staying with us at Oulton Hall. Unfortunately, not all guests choose to address their concerns directly while here at the hotel. I... More 

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Additional Information about Oulton Hall & Spa

Address: Rothwell Lane | Oulton, Oulton LS26 8HN, England (Formerly De Vere Oulton Hall)
Location: United Kingdom > England > Yorkshire > West Yorkshire > Oulton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Oulton Hall & Spa 4*
Number of rooms: 152
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Also Known As:
De Vere Oulton Hall Hotel Oulton
De Vere Oulton Hall Leeds
Oulton Hall Leeds
Oulton Hall & Spa Yorkshire

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