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All 3 Talat Yai hotels

Metropole Hotel Phuket

3.5 of 5 Hotel   |   1 Soi Surin, Montri Road, Talat Yai, Phuket Town, Phuket 83000, Thailand
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Ranked #1 of 3 hotels in Talat Yai
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105 people have reviewed this hotel

Traveler rating
    6
    29
    23
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    24
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11
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Brisbane, Australia
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

The Metropole is in a great location with Robinsons Department Store and eating places within walking distance. We were given an upgrade to a higher floor because of the noise from the bar next to the hotel that kept us awake on the first night.The bed was very comfortable and the reception staff were very friendly and helpful. The swimming... More

Was this review helpful? Yes
Suraj S, General Manager at Metropole Hotel Phuket, responded to this review

Dear guest, Thank you very much for taking time to provide your feedback regarding our Hotel. We do apologize for your inconvenience caused in breakfast room that we will improve immediately. We are glad that you had a comfortable stay and appreciate the famillar faces on your return and we will pass your compliments to the staff concerned. In the... More

Darwin, Australia
1 review
1 of 5 stars Reviewed May 9, 2014

My friend an I stayed for 10 days in seperate rooms and had to clean the rooms ourselves. As it was substandard in cleanliness. They don't even use vacuum cleaners on the carpets and the bathrooms had mould everywhere including the ceilings. The bathroom ceiling light was hanging off the roof and had not been repaired by the time we... More

Was this review helpful? Yes
Suraj S, General Manager at Metropole Hotel Phuket, responded to this review

Dear guest, Thank you for taking time to provide your feedback regarding our Hotel. I am certainly disappointed that your stay was not that it could have been. I would like to apologize on behalf of the Hotel's team, please accept our sincere apologizes for your inconvenience caused and I do hope to be able to welcome you back to... More

Bangkok
Contributor
15 reviews 15 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 5, 2014

Although there are no beaches nearby staying in Phuket Town has its attractions. There are some interesting streets like Thalang Road with lovely old SIno Portugese terrace houses and shops going back more than one hundred years. The town was prosperous during the tin mining days. Metropole Hotel is in a central position, a large hotel mostly catering for Asian... More

Was this review helpful? Yes 2
Suraj S, General Manager at Metropole Hotel Phuket, responded to this review

Dear guest, We thank you very much for staying at Metropole Hotel during your recent stay in Phuket and are pleased that you have taken the time to feedback. We are glad that you had a comfortable stay with us, we will try our best to improve and keep the standard of services to better serve all our guests. In... More

Muscat, Oman
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 2, 2014

I had an early morning flight to Phuket and I reached at the hotel around 8:30 am, so it was going to be a very long waiting until my room would get ready, Any the Hotel was really good the staff was really cooperating, I gave them store my luggage as I was pretty tired after my flight, I rested... More

Was this review helpful? Yes 2
Suraj S, General Manager at Metropole Hotel Phuket, responded to this review

Dear Guest, Thank you very much for taking to provide your feedback regarding our Hotel. Your kind evaluation and comment are helpful for us to recognize our areas of service that we need to improve to better serve all our guests. On behalf of the Hotel 's team, we would like to thank you for your kind staying with us... More

Phuket Town, Thailand
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 8, 2014

What makes this hotel deserve my review ( first time ever took the trouble to do so) is the rooms which are more than comfortable and value for money. Its homely and though it is not exactly new, but it gives the sense of warm. I have stayed in the deluxe, superior as well as the suite. They all give... More

Was this review helpful? Yes 1
Bangkok, Thailand
1 review
2 of 5 stars Reviewed December 19, 2013

Here's a hotel out of the seventies, it seems, in the middle of seedy Phuket Town. Then again, most of the town looks seedy. A club outside is known to keep guests awake at night. You can't spot the club though, because the windows are covered in cruddy deposit. On the positive side, it's within walking distance from food and... More

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Scarborough, United Kingdom
Top Contributor
146 reviews 146 reviews
19 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed December 4, 2013

We were booked in here by our travel company during a stopover for a ferry transfer. The hotel has 18 floors and the appearance of an international style hotel, but was disappointing. The room itself was comfortable, no minibar or fridge or safe, there was a kettle and 2 glasses but no tea etc, rather strange. Breakfast was buffet style... More

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Suraj S, General Manager at Metropole Hotel Phuket, responded to this review

Dear Ms.Barry, Thank you very much for your kind recent stayed with us and hope you had a wonderful journey back home. Your kind feedback of valuation and comment are helpful for us to recognize the area of best services that we need to improve to better service in the near future. Ms.Barry, we hope you’re not marred overall impression... More

Singapore, Singapore
Contributor
17 reviews 17 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 15, 2013

Stayed 3 nights during the Vegetarian Festival. positive: 1. room is big, with a good overall view. 2. good location 3. friendly staff 4. large hotel lobby 5. free wifi in room & lobby needs improvement 1. Blur TV vision . 2. make up room service needs reminding. 3. no safe for keeping valuables. 4. breakfast so-so.

Was this review helpful? Yes 1
Suraj S, Manager at Metropole Hotel Phuket, responded to this review

Dear Guest, Thank you very much for taking time to provide your feedback regarding our Hotel. We are certainly disappointed that your stay was not that it could have been. We would like to apologize for your inconvenience caused and do hope to be able to welcome you back to our Hotel again for your next trip to Phuket. Yours... More

Uppsala, Uppsala Län, Sweden
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 10, 2013

The hotel looked a lot nicer from the outside. There was a lot of cockroaches in the rooms (we stayed in two different rooms on two different floors) and there was a smell of mold in the whole hotel. Otherwise the room was old, everything looked like it was from the 80s and hadn't been updated since then.

Was this review helpful? Yes 1
Suraj S, General Manager at Metropole Hotel Phuket, responded to this review

Thank you very much for your staying with us and your kind evaluation and comment are helpful for us to recognize our areas of service that we need to improve to better serve all our guests. We are look forward to welcoming you to our Hotel again in the near future, thank you in advance. Your faithfully, More

Chiang Mai, Thailand
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 3, 2013

Stay in room#1707 with a nice sea view. Big baht room with huge shower. Great location and close to Phuket Big Ben (Clock tower) wich easy to go everywhere in down town. I rent a motorbike to ride every beaches, on the way back to hotel just ask local people how to get to Phuket Big Ben (Clock tower). Breakfast... More

Was this review helpful? Yes 2
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Additional Information about Metropole Hotel Phuket

Address: 1 Soi Surin, Montri Road, Talat Yai, Phuket Town, Phuket 83000, Thailand
Location: Thailand > Phuket > Phuket Town > Talat Yai
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Metropole Hotel Phuket 3.5*
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Also Known As:
Metropole Hotel Phuket Town
Metropole Phuket Town

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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