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Crystal Bay Beach Resort

3.0 of 5 205 Moo 4 | Thongtakian Beach, Maret, Ko Samui, Thailand
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Certificate of Excellence 2014
Crystal Bay Beach Resort
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Crystal Bay Beach Resort
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242 reviews from our community

Traveler rating
    114
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    29
    10
    18
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47
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Koudekerk aan den Rijn
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 3, 2014

The beach, yes, wonderful. The hotel, shameful! We were booked for 3 nights. Arrived at the hotel (tacky reception area), asked to pay the full amount up front without questions. We were walked to the room. What a disappointment. Shabby & tacky sums up the state of the place. It doesn't deserve any stars and certainly doesn't deserve to be... More

Was this review helpful? Yes 3
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

It is always very sad for us when a guest does not have a good experience in our resort. We always try to make our guest happy and provide good value and great service. I am not sure where we went wrong here. The room you booked is extremely popular with our guests and we have many customers request it... More

Cardiff
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 10, 2014

On arrival at crystal bay we were welcomed by very friendly staff. Our room was not ready as we had arrived before the check in time. However the staff were very accommodating and got a room ready within an hour. When we got to the room which stated it had a 'garden view' we were very disappointed to see that... More

Was this review helpful? Yes 6
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your review. We do not offer any garden view rooms so I am struggling to find which room type you booked. Perhaps one of our online agents has published incorrect information. I would really appreciate it if you emailed me at the resort with details of where you booked so I can remove any incorrect details. I am... More

Sydney, Australia
1 review
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 8, 2014

I work in the Travel Industry so I hope my feedback encourages you to visit this resort. I actually came for 3 days didnt want to book longer as I was concerned it would not meet my expectations and fell so in love that I stayed 2 weeks. I have stayed in Koh Samui 6 times now and this by... More

Was this review helpful? Yes 11
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your wonderful review. It means alot, especially from someone in the industry. Hope you can visit us again! More

Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 8, 2014

Pros: Excellent staff service and friendly too! Extraordinary beach view. Secluded beach. Spotlessly clean rooms. Really comfy beds (considering it was a 3 star hotel) Wi-Fi everywhere!! (even reaching as far as the beach). And the FOOD ... incredibly sumptuous - can even rival the local shops out there in Koh Samui (Tip: order their Tom Kha Gai). Cons: No... More

Was this review helpful? Yes 6
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your in depth review! Glad you like our comfy beds - we upgraded all the mattresses earlier this year to the best ones we could find. More

New York City, New York
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed August 7, 2014

We had been staying budget so decided to book one of the best rooms at Crystal Bay and were really looking forward to some great views in a more spacious room. It was only when we arrived (having taken a taxi all the way from Chaweng) that they told us the room was no longer available and we were downgraded... More

Was this review helpful? Yes
Ko Samui, Thailand
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 4, 2014

the staffs are very nice and friendly,location of the resort is just in front of the beach, the view is so excellent, the room is clean and comfortable~ i really recommend this resort ~!

Was this review helpful? Yes 4
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your 5 star review! More

Taiping, Malaysia
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed July 31, 2014

The location is definitely scenic as you can see in real time if you make a search for “Samui webcams” on the net. The beach is quite pleasant and comfortable for strolls; although there is a big difference between high and low tide with low tide exposing more unsightly fields of rocks. (Suggestion: wear appropriate footwear when going in the... More

Was this review helpful? Yes 3
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for your detailed review and photos. We have 17 rooms with seaviews which all have great views of the bay. Sorry that you felt our service was 'mediocre', we pride ourselves on our friendly attitude and try to make all our guests happy as best we can. I hope you had a safe journey back home. More

Cape Town, South Africa
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 30, 2014

Our family of 5 (2 adults and 3 children aged 18/16 and 11) spent 5 wonderful nights here in July. We stayed in two of the Deluxe Beachfront rooms and could lie in bed and look at the beach and across the bay - just stunning! Lovely clean big rooms with great aircon and serviced daily by friendly staff. We... More

Was this review helpful? Yes 1
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for the 5 star review! We hope you come back again and see us. More

Sussex UK
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed July 30, 2014

Popped in here for a leisurely lunch which was good and a dip in the lovely pool and to take in the stunning view of Silver Beach. Loathed to share the secret of this place, my favourite spot on Samui, paradise found. Service in restaurant great and really friendly, prices reasonable and food pretty good, we come for the view... More

Was this review helpful? Yes 1
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for sharing your review here! More

Los angeles
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 15, 2014 via mobile

First off, we are two Girls in their late 20s from the states who were looking for a place to stay that was away from the craziness but close enough to join the crazies when we wanted! ;) We arrived and were immediately greeted and upgraded by Diego (who is super awesome, so helpful, speaks great english if that helps... More

Was this review helpful? Yes 5
TomDarwin, Partner at Crystal Bay Beach Resort, responded to this review

Thanks for the awesome review! Glad you are enjoying our other hotel (Crystal Bay Yacht Club) too. And yes Diego is indeed the bomb diggety! More

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Additional Information about Crystal Bay Beach Resort

Address: 205 Moo 4 | Thongtakian Beach, Maret, Ko Samui, Thailand
Location: Thailand > Surat Thani Province > Ko Samui > Maret
Price Range (Based on Average Rates): $
Hotel Class:3 star — Crystal Bay Beach Resort 3*
Number of rooms: 28
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Also Known As:
Crystal Bay Hotel Koh Samui
Crystal Bay Beach Resort Ko Samui/Maret

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