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X2 Samui

442 Moo 1, Bann Hua Thanon, Maret, Ko Samui 84310, Thailand
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X2 Samui
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103 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • Japanese first
  • Russian first
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    (103)
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    (36)
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    (18)
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    (19)
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Balingup, Western Australia, Australia
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Had a lovely stay, staff were very friendly, they organised tours and hiring of bikes without any issues, breakfast was nice with a reasonable variety, the meals at the restaurant were very good. The rooms were nice and comfortable, in need of some maintenance. The massages were very good and professional. The private pools were lovely and clean. Enjoyed our... More 

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Sydney
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The driver from the resort picked us up at the airport from our late flight and refreshed us with water. We took a 30Min trip to the resort and were greeted by the very attentive and friendly staff. We stayed a week in a private pool villa which was everything you could hope from a lovers getaway. The bed is... More 

Was this review helpful? Yes 1
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 3, 2015 via mobile

The resort is downright appalling. The bathtub is so dirty that I can't imagine anyone wants to dip in. The pillows are smelly, towels in different shades of gray color. I seldom post a comment but staying in this resort for two nights gave me enough incentive to give a warning to any travellers to Koh Samui.

Was this review helpful? Yes 3
CRM-BHMAsia, Manager at X2 Samui, responded to this review

Dear Lawrence, Thank you very much for your time in writing this valuable review for us. Let me start by personally apologizing for the inconvenience these issues may have caused you. We apologies that our service was not up to our usual standard. As part of our property upgrade we are currently refurbishing all the bathtubs. It is important for... More 

1 review
5 of 5 stars Reviewed April 30, 2015

Our trip was even more memorable also because it was Songkran (Thai New Year) - the staff made us feel very welcome and did everything they could to keep us happy. The breezy feeling you get while having your meals at the 4K (pronounced Fork) makes you feel laid back. Breakfast might not have a large spread but was adequate.... More 

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London, United Kingdom
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed April 25, 2015

Tucked out the way in a less developed part of the island made this a perfect place to stay for 5 nights to totally unwind and relax during Songkran. We stayed in a deluxe pool villa and it was just beautiful. The raised walk way that leads you down a tree lined avenue meandering towards the beach leads to all... More 

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Cape Town Central, South Africa
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 19, 2015

Great use of the airport shuttle arranged by the hotel staff, waited for us even though our flight was delayed & the comfortable air-conditioned van & cold water was a lovely welcome. The staff were incredibly friendly & eager to help with information & arranging transport to the ferry. We did the couples 2hr treatment at the spa, which was... More 

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Perth, Australia
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 12, 2015

stayed here in april over the easter break for 5 day with a package we had brought on line .the room were a good size and very clean but they do need a little bit of love and care . the pool in the room was always hot which was a little disappointing . the breakfast was just ok but... More 

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Hervey Bay
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 26, 2015

We were very happy with the resort,great staff,great food and our deluxe pool villa was superb.Highly recommend for a peaceful holiday and great staff support.Transfers arranged by X2 were on time and comfortable vehicle.The restaurant was perfectly positioned for cool breezes and great views over a lagoon.

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 24, 2015

Visit 21-26 of december 2014. Hotel: +own beach +very good restaraunt +Jungles are close +has access to kite school -THEY ARE BUILDING THE HOTEL while you stay there!!! you won't stand it! they are knoking, sawing, welding WHOLE THE DAY. you can't sleep, you can't rest! its all over the hotel + you have VERY noisy conditioner - closed doors... More 

Was this review helpful? Yes 1
Bangkok, Thailand
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 24, 2015

We stayed at X2 for 10 days booking out may rooms for our family and friends - virtually taking over the resort for a weekend! The wedding day was fantastic and X2 could not be more accommodating. We decorated the area and brought in fire dancers, street food stalls, a live band, late DJ - it was all possible. I... More 

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