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Hotel Jelak Lukovska Banja

Bez Broja | Lukovo, Lukovo 18437, Serbia
Hotel Jelak Lukovska Banja
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10 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If I say that I felt pleasant during my stay, that would be an understatement. I felt at home. The scenery is breathtaking, the climate is just perfect- kind of chilly, crisp and fresh, allowing you to enjoy the impeccable clean air and the lavish fragrance of the evergreen trees while soaking yourself in the pool with thermal water. The... More 

Was this review helpful? Yes
Prolom-Lukovska, Guest Relations Manager at Hotel Jelak Lukovska Banja, responded to this review

Dear Sarah p, We're really glad that you enjoyed your stay in Lukovska Banja. Our primary goal is to bring health to our guests, but also to feel comfortable and pleasant. It's the biggest compliment for us when our guests say they feel at home. Thank you for that! We hope that you'll visit us again and promise that we'll... More 

Galway, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed September 7, 2014

We were in the hotel jelak in august for 10 days we were gladly surprised by the beautiful scenery around the hotel and with the service of all the workers. We feel that everything was on a high level of service with only two little faults, We hope if its possible to adress the cleanliness of the rooms could be... More 

Was this review helpful? Yes 7
Prolom-Lukovska, Guest Relations Manager at Hotel Jelak Lukovska Banja, responded to this review

Dear Damir007, Thanks on your review. We're really glad you spent some quality time in our hotel. You're absolutely right about both things: cleanliness of rooms and quality of the desert. We'll try to improve both our faults in recent days. We hope that during your next visit you'll make sure that we improved our service. More 

Belfort, Franche-Comte, France
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 20, 2012

I was go in this SPA and i can tell that i never feel bad like during this trip. SPA is so dirty, people who work there dont have any respect for tourist they think that they are the kings of the city, they dont take care about confort of their client. Really i never go any more there, WC... More 

Was this review helpful? Yes 14
Prolom-Lukovska, Director of Sales at Hotel Jelak Lukovska Banja, responded to this review

Dear Imane Moune A, can you please be more specific about the problems you experienced in our hotel, so we can correct them? It's the first time that someone is complaining on cleanliness in our hotel! Did you mean about bathroom in your room or public toilets? Pictures are real, and thousand of our guests are realy astonished with our... More 

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