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Hotel Jelak Lukovska Banja

Bez Broja | Lukovo, Lukovo 18437, Serbia
Hotel Jelak Lukovska Banja
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9 reviews from our community

Traveler rating
    5
    2
    0
    0
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Galway, Ireland
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 7, 2014

We were in the hotel jelak in august for 10 days we were gladly surprised by the beautiful scenery around the hotel and with the service of all the workers. We feel that everything was on a high level of service with only two little faults, We hope if its possible to adress the cleanliness of the rooms could be... More 

Was this review helpful? Yes 7
Prolom-Lukovska, Guest Relations Manager at Hotel Jelak Lukovska Banja, responded to this review

Dear Damir007, Thanks on your review. We're really glad you spent some quality time in our hotel. You're absolutely right about both things: cleanliness of rooms and quality of the desert. We'll try to improve both our faults in recent days. We hope that during your next visit you'll make sure that we improved our service. More 

Belfort, Franche-Comte, France
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 20, 2012

I was go in this SPA and i can tell that i never feel bad like during this trip. SPA is so dirty, people who work there dont have any respect for tourist they think that they are the kings of the city, they dont take care about confort of their client. Really i never go any more there, WC... More 

Was this review helpful? Yes 12
Prolom-Lukovska, Director of Sales at Hotel Jelak Lukovska Banja, responded to this review

Dear Imane Moune A, can you please be more specific about the problems you experienced in our hotel, so we can correct them? It's the first time that someone is complaining on cleanliness in our hotel! Did you mean about bathroom in your room or public toilets? Pictures are real, and thousand of our guests are realy astonished with our... More 

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