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Waikoloa Beach Marriott Resort & Spa

4.0 of 5 69-275 Waikoloa Beach Drive, Puako, Island of Hawaii, HI 96738
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Certificate of Excellence 2014
Waikoloa Beach Marriott Resort & Spa
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Waikoloa Beach Marriott Resort & Spa
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1,818 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
45 reviews 45 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stay for 4 nights from the 29th September in room 5110 on the 5th floor. From check-in this hotel exceeded our expectations. Justin checked us in and his service was exceptional. He put us in the best room he could within the category we had paid for (garden view – but we actually got to see the ocean!) The... More

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Portland, OR
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After 10 nights in Kona and a night in the Volcano National Park, we did three night here and wish we would have stayed longer. The view from our room was better than we expected. This was good value for the dollar. Great pool area and was never crowded. I like the idea the pool is open 24/7 and doesn't... More

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Ridgewood, NJ
Senior Contributor
37 reviews 37 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My husband and I came here for a week-long vacation. Check-in was easy, the room was fine (although I don't believe the hair dryer was there the first day) and I liked having the choice of different pools (along with more than 1 hot tub) and the beach. We ate in the restaurant and the food was good. I wish... More

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Ljubljana, Slovenia
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is really nice with beautiful location. Room is cozy and spacious with little safe and really comfortable beds. Pools are nice, the most beautiful is whirlpool. Hotel beach is wonderful. You can dive there, it's worth it. Staff is kind.

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We would never be able to use enough kind words about the wonderful hotel staff that made our stay unforgettable, and left us willing to spend the rest of our lives in Hawaii. Although the hotel is old, you would not say that after staying at it. They have really done a great job keeping it up to date. Thank... More

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1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is built in a nice location, the grounds are beautiful, the rooms are average for a resort, beds comfortable, and public areas are very nice. The staff need tone better trained to welcome guests and make them feel like they are wanted. No lei welcome or departure, like we got at the three other resorts on this vacation.... More

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Debbie T, Executive Assistant at Waikoloa Beach Marriott Resort & Spa, responded to this review

Aloha and thank you for taking the time to post your comments. On behalf of the Waikoloa Beach Marriott Resort & Spa, please accept our apologies for the challenges you experienced during your stay. We do take all feedback seriously and your comments will be shared with the departments involved and used to improve customer service. Thank you for the... More

Portland, Oregon
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I decided to escape the NW rain for a little R&R in Hawaii. We couldn't have picked a better place. I had based the choice on trip advisor previous reviews and was not disappointed. The room itself was fairly basic but was clean and had all the basic amenities. Each room has a nice little balcony as... More

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Melbourne, Australia
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My friends and I spent 5 nights at the Marriott and loved it! The pools were great, with an infinity pool and waterside, pools open 24 hours which is very rare. All of the staff were exceptionally friendly, special mention to the bar staff and concierge/tour desk staff. Rooms were spacious enough. Was great to have a private beach (where... More

Was this review helpful? Yes 3
Top Contributor
63 reviews 63 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This isn't my first trip to this island, and with any luck won't be my last. This was my second time staying at this hotel. I love it as much, if not more, than I did before. Great location, beautiful property, amazing people, great luau, perfect food and drinks, and we'll appointed rooms. We were taken care of at every... More

Was this review helpful? Yes 1
Midlothian, Virginia
Top Contributor
121 reviews 121 reviews
22 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the few hotels in the area with its own beachfront, not on the lagoon. Our oceanfront room was huge, could have housed an entire family. Large bathroom, roomy closet, standard balcony with an unobstructed view of the sunset. All areas clean and well-maintained. It is a long walk from the oceanfront rooms to the elevators, may be a... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very nice(19)
  • Pool area(14)
  • Breakfast buffet(12)
  • Ocean view room(8)
  • Great location(5)
  • Sea turtle(5)
  • Friendly and helpful(5)
  • Glass bottom boat(4)
  • Shopping center(4)
  • Hotel restaurant(4)

Additional Information about Waikoloa Beach Marriott Resort & Spa

Address: 69-275 Waikoloa Beach Drive, Puako, Island of Hawaii, HI 96738
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Waikoloa Beach Marriott Resort & Spa 4*
Number of rooms: 555
Reservation Options:
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Also Known As:
Waikoloa Beach Marriott Hotel Waikoloa
Waikoloa Beach Marriott Resort And Spa
Marriott Waikoloa

1,460 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (1242)
Room/suite (170)
Pool/beach area (282)
View from room (123)
Hotel & grounds (258)
Dining (43)
Bathroom (23)
Business center/function rooms (1)
Videos (1)
Other (341)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (181)
Amenities (12)
Beach (16)
Garden-Mountain Guest Room (12)
Pool (66)
Restaurants and Bars (2)
The Hotel (73)

Management photos: Courtesy of the property manager

All management photos (38)
Hotel & grounds (8)
Pool/beach area (5)
Dining (4)
Room/suite (12)
Family/play areas (1)
Other (8)
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