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All 5 Puako hotels

Hapuna Beach Prince Hotel

4.0 of 5 Hotel   |   62-100 Kauna'oa Drive, Puako, Island of Hawaii, HI 96743
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84%
Ranked #4 of 5 hotels in Puako
Certificate of Excellence 2014
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A recent review
5 of 5 stars reviewed yesterday
AlohaGirl86
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1,500 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
Date | Rating
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English first
Contributor
13 reviews 13 reviews
13 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Beautiful and unique property. Was offered a drink at the front desk while I checked in. Really pretty view of the sunset from the pool chairs overlooking the ocean. Really friendly staff. A little confusing and long walk finding the way to the front desk from the parking garage.

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Seattle, Washington
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My Husband & I, along with my in-laws and my parents, stayed at the Hapuna Beach Prince Hotel August 5 – 8th, 2014. This was a last minute trip as we were staying in the Kopoho area on the Hilo side the week of Tropical Storm Iselle. Originally we were only going to stay at the hotel for two nights,... More

Was this review helpful? Yes 2
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and mahalo for your detailed comments. We appreciate hearing from our guests. We do apologize for your service and food situation on the night of tropical storm Iselle but we are happy everything else was to your liking. We look forward to your return. Mahalo. More

Boston
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Our family of 4 (2 kids aged 5 &7) stayed here for 5 nights at the end of June - beginning of July. The hotel was not very crowded and we got upgraded to an ocean front view. We loved the room. Every morning I would take my coffee out on the deck and sit and watch the ocean. Lovely!... More

Was this review helpful? Yes 1
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

We're happy you and your family enjoyed your stay with us. Thank you for sharing your comments, which always helps us continuously improve. Please return again soon. Aloha. More

1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

At the pool me and my step sister were accused of not staying at this hotel when we were. The man "Ed" said that my step sister could not possibly be a guest because she had dark skin. He said Im probably a guest since I have very pale skin. He kept grilling us that we must've snuck in for... More

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MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

You have made a very serious allegation and we would like more information from you. Please call hotel manager Tom Cross as soon as possible: 808-880-1111. Mahalo. More

Keaau
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Coming from the eastside of the island to getaway from the stress following hurricane Iselle, we were excited to spend our weekend at this beautiful hotel. As a kamaʻāina, or local, my family and I came here often while growing up for various functions and of course to have mini staycations on the sunnier side of the island :) The... More

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MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Mahalo for "escaping" to Hapuna Beach Prince Hotel. We appreciate your business and we appreciate your remarks. We look forward to your return soon. Aloha. More

Columbia, South Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

I enjoyed my visit to the big island and this hotel so much last year that I returned this year. Unfortunately my flight was delayed due to weather and I arrived a day late. I notified American Airlines vacations about what had happened and they called the hotel to notify them I would not arrive until the next day. Still... More

Was this review helpful? Yes 7
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

We have tried to research your situation and have not been able to obtain the appropriate information. Please contact our hotel manager, Tom Cross, at 808-880-1111 so that we might resolve your issues as soon possible. Mahalo. More

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My family and I had the chance to spend three nights at the Hapuna Beach Prince Hotel. It was a great way to get introduced to the Big Island of Hawaii. As you may know, there are not a lot of sand beaches on the Big Island because of the lava flows. The Hapuna Prince is located on one of... More

Was this review helpful? Yes 4
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and mahalo for your comments. We're glad you enjoyed your oceanfront accommodations and we appreciate hearing from you. We hope you'll return soon! More

canada
Top Contributor
88 reviews 88 reviews
36 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and i came here last April for one week holiday, we liked it so much that we decided to come again in August to take my mother for her birthday. The hotel is very clean and the staff is for the majority of the time very courteous. Negative: The one thing that prevented us from rating this place... More

Was this review helpful? Yes 4
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and thank you for sharing your comments with us. We appreciate hearing what we do well and we appreciate knowing where improvement is needed. We will explore the situation at the beach so that when you return once again, you'll sense a noticeble improvement! Mahalo. More

Seattle, Washington
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel. Best part for us is the location right on Hapuna Beach- one of the prettiest beaches in Hawaii. Large comfortable room with lanai and ocean views- even with a "garden room". Big pool, excellent beach, lots of lounge chairs and beach towels. It is paradise. We were in the rear building tower 4 on the 5th floor, one... More

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MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha! We're happy you enjoyed your visit with us. We appreciate hearing about your internet situation and will look into that further so that other guests might be helped by your comments. Mahalo and we hope to see you again very soon. More

Hartford, Connecticut
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms and beach are beautiful at this resort and if that's all you need for a moderate price, stay here. However, if you want to be able to eat on site or even grab a drink after dinner, stay at one of the other resorts nearby (Marriott, Mauna Lani etc.). The difference is, the other resorts have made a... More

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MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and thank you for your comments. We always appreciate hearing from our guests. More

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Hotel Summarization (Beta)

What travelers say

  • Mauna kea(29)
  • Ocean views(17)
  • Breakfast buffet(12)
  • Very nice(8)
  • White sand(6)
  • Most beautiful(6)
  • Lounge chair(5)
  • Golf course(4)
  • Pool bar(3)

Additional Information about Hapuna Beach Prince Hotel

Address: 62-100 Kauna'oa Drive, Puako, Island of Hawaii, HI 96743
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hapuna Beach Prince Hotel 4*
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Also Known As:
Prince Hotel Kamuela
Prince Hotel Hapuna Beach
Prince Hotel Island Of Hawaii
Hapuna Prince Hotel
Hapuna Beach Hotel
Island Of Hawaii Prince Hotel

1,113 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Green Hotel in Puako #4 On the Beach Hotel in Puako #4 Spa Hotel in Puako #4 Business Hotel in Puako #4 Luxury Hotel in Puako #4 Romantic Hotel in Puako #5 Family Hotel in Puako
Hotel Class
Official Description (provided by the hotel)
Hapuna Beach Prince Hotel offers luxury accommodations, an 18-hole golf course, spa services, and space for meetings and weddings. Gracious hospitality. Exceptional value. No mandatory resort fees. ... more   less 
Number of rooms
350

Questions & Answers

Questions? Get answers from Hapuna Beach Prince Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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