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Hapuna Beach Prince Hotel

#4 of 4 Hotels in Puako
Certificate of Excellence
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62-100 Kauna'oa Drive, Puako, Island of Hawaii, HI 96743
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1 room 1 adult
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Hapuna Beach Prince Hotel
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1,945 Reviews from our TripAdvisor Community

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Greenville, South Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW credit card Amex Card Member Review

This was our 9th trip to Hawaii, 5th time to the Big Island, and 3rd time to Hapuna Beach Prince over a 20 year span. Thus it is obvious that we love the Islands and especially the Kohala Coast. Hapuna Beach Prince compares very favorably with its sister hotel, Mauna Kea, and the 2 resorts together offer great golf and... More 

Helpful?
2 Thank Donald S
Rock Island, Illinoia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel on beautiful grounds. Our room was an ocean view. Nice hiking trail along the coast. Staff was very friendly and accommodating. Our one problem - when we booked this trip, the brochure said there was no resort fee. However at check in, we were informed that the policy had changed an we had to pay a fee for... More 

Helpful?
1 Thank Kaycee0
Boston, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

For 10 years I have been coming to the Hapuna Prince I have traveled to many places in the country and this state, by far, my favorite. It is truly a tropical paradise. Living on the East coast it is an 11 hour flight. Thank goodness I love too fly. Each year we stay at the Hapuna Prince because it... More 

Helpful?
2 Thank Lily R
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Thank you for being a loyal guest! We sincerely appreciate your business and look forward to your return again. Mahalo. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The hotel was clean and quiet. The friendly staff really added to the calm we needed to get away from the real world. We paid a pretty penny to enjoy, and worth it in the end. Hapuna beach had awesome boogie boarding. And the hot tub was super hot to relax in at sunset.

Helpful?
1 Thank Ssrak
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Mahalo for choosing to stay with us and for sharing your feedback. We hope to welcome you back soon. More 

Three Lakes, Wisconsin
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just spent ten days at this lovely hotel...service was outstanding,staff congenial and location fantastic. Food was a bit pricy but didn't affect our experience. We especially liked shopping at the small Cafe' in the hotel. You could buy small items for a reasonable price(ie.yogurt,fruit,etc.)

Helpful?
Thank susamc
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

We're happy you enjoyed your stay with us! Mahalo for sharing your comments with others and we hope you'll return one day again soon. More 

Orange County, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The hotel has a perfect beach and super warm water. I ranked it 4 stars only because I don't like their restaurant, most of the food is deep fried and overpriced. And were no food choices nearby. However, cocktails at the bar were good and fairly priced. We had a partial ocean view room, and it was great, we enjoyed... More 

Helpful?
Thank Olga_CA2013
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and thank you for staying with us and sharing your comments. We're glad you enjoyed your visit and thank you for mentioning, in particular, our hardworking housekeepers! Mahalo and we hope you return soon. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The hotel is located about 30 minutes away form Kona Airport and about 90 minutes away from Hilo Airport. Hapuna Beach Prince Hotel is pretty much what you can expect from a beach resort hotel in Hawaii, it has a well kept white sand beach and pool area. The rooms are clean and spacious. Keep in mind, not all rooms... More 

Helpful?
1 Thank Fateh K
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Thank you for visiting and thank you for all of your feedback. We hope that you'll choose to stay with us once again if your travel plans bring you back our way. Mahalo. More 

Coralville, IA
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We were there just recently for a week, the resort itself is big - as soon as you enter the lobby, you have the beautiful ocean view, and we were offered fresh juice - much appreciated because by the time we arrived it was late. However, the property is showing its age, the bathroom sink, though clean, was rusty, and... More 

Helpful?
1 Thank IAResident
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and mahalo for choosing to stay with us. Thank you for your comments. We apologize that all of your expectations were not met and want you to know that your feedback has been shared with key department team leaders so that wherever possible, corrections might be made. Mahalo. More 

Virginia
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

We are very frequent visitors to the Big Island of Hawaii. It's a dynamic, beautiful place where the land is alive and breathing. On this trip for the month of January a medical emergency (back injury) necessitated extending our stay with a last minute booking at this hotel, after staying in Kailua-Kona for the rest of our stay. I had... More 

Helpful?
3 Thank Mike H
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and mahalo for your comments. We apologize that your - nor our - expectations were met. We have a wonderful staff at Hapuna Beach Prince Hotel who work tirelessly and we are sorry that those you encountered did not exude the Aloha that we proudly offer all guests. Your feedback becomes a valuable learning opportunity which will be shared... More 

Carrara, Australia
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for a conference for 5 days. I was blown away by the sheer size of the place with absolutely stunning views of Hapuna beach from the expansive open air lobby. The partial ocean room was lovely with 2 king size beds, and a good size bathroom and living area. A private lanai with a sun bed and... More 

Helpful?
1 Thank Ajmac09
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and thank you for your comments! We appreciate hearing from our guests which helps us know what we do well and where we might improve, so mahalo. We'll look forward to welcoming you - and your family - back soon. More 

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