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Hapuna Beach Prince Hotel

#4 of 4 Hotels in Puako
Certificate of Excellence
GreenLeadersGold level
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62-100 Kauna'oa Drive, Puako, Island of Hawaii, HI 96743
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1 room 1 guest
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1,808 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (383)
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California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

I booked this hotel based on trip advisor reviews. I have been to the Big Island many times and perhaps my expectations are different than others. When we arrived at the Hapuna Prince we were very impressed by the lobby view but the joy stopped there. The front desk person was short and extremely unfriendly. I asked simple questions about... More 

Was this review helpful? Yes
Kailua-Kona, Hawaii
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

My husband & I have 6 children, so as you can imagine, we only go "out" once a year alone together, i.e., on our wedding anniversary. That's it. One day out of the entire year where we have an hour of precious alone time to enjoy a meal together at a nice restaurant :) A very special occasion. This year,... More 

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Oakland, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

Beach was the BOMB! Had a Blast. Resort was great. Ambiance was great. Service was great. Room was great. Food was ok. Pool was great. View was great. Not too many kids. Snorkling was fun. Caves and tidepools are great.

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Bedford, New Hampshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a great hotel for a family vacation. Stayed two nights there with our children, ages 5 and 9. All the rooms are on the ocean side with a little deck / porch. Our room was clean and nice, with a large bathroom. If you have kids that can't agree on pool vs beach, the pool and the beach... More 

Was this review helpful? Yes 1
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a lovely stay. We were there with our college age children. This is a hotel that has honeymooners, extended families and families of all ages and we felt perfectly comfortable in this environment. The ocean view from our rooms was terrific, the pool and beach were close and well maintained. The gentleman who puts out the beach chairs... More 

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Beautiful setting- the sunset view from the lobby will have you mesmerized. Great service from everyone from the valet to check- in to room service and cleaning. Lovely grounds and great location. Can't wait to return

Was this review helpful? Yes 1
Kamuela, Hawai'i
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't stay there, but I live across the street, literally. Hapuna's rooms have been redone, they have a great chef at Coast Grille, which we drive to eat there sometimes and a fabulous beach and awesome pool. Good spa. Friday's they have a Skins Game, which is very reasonable for golf with a cash buy in however it IS... More 

Was this review helpful? Yes 1
Berkeley, CA
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Attached are pictures that show you a partial ocean view and a ocean front room. We had a mixed experience for our second visit at Hapuna Prince. We had asked for a room with two queen beds and an ocean view. We also asked to be close to other family members in another room. While we were next door to... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Spend the last 4 nights of our honeymoon in this lovely place. It's not cheap but worth every penny. Location is perfect, rooms are spacious, beds are heavenly, breakfast is great, beach is perfect, staff is friendly, grille restaurant is romantic and food is good. Nothing to complain. Thank you for an amazing time!

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Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stunning, lobby and common areas, amazing food at all restaurants, best beach on the big island, courteous and helpful staff, super pool for all ages. Our family group of 10 was upgraded to first floor ocean front (3 rooms next to each other-so accommodating and convenient) for free and it made our trip. We wouldn't think twice of booking this... More 

Was this review helpful? Yes 1
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

We love having "twenty thumbs up!" Couldn't ask for more so thank you...and we hope you'll be returning soon. Aloha. More 

Hotel Review Summarization

What travelers say

  • Mauna kea(26)
  • Ocean views(16)
  • Breakfast buffet(11)
  • Very nice(6)
  • White sand(5)
  • Lounge chair(5)
  • Most beautiful(5)
  • Golf course(3)
  • Pool bar(3)
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1,304 photos of this hotel

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Bathroom (39)
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Business center/function rooms (4)
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Other (251)

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Hotel & grounds (16)
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