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Hapuna Beach Prince Hotel

#4 of 4 Hotels in Puako
Certificate of Excellence
GreenLeadersGold level
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62-100 Kauna'oa Drive, Puako, Island of Hawaii, HI 96743
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1 room 1 adult
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Hapuna Beach Prince Hotel
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1,958 Reviews from our TripAdvisor Community

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Surrey
Level Contributor
3 reviews
3 of 5 stars Reviewed yesterday NEW

greeted with a cold fruit drink by friendly staff came for a conference dinner over the water with excellent service and great seafood but the restaurant did not take new diners after 8:30 one night a private function closed the only restaurant since this great property is located remotely, there were no options other than room service or the cafe... More 

Helpful?
Thank Margaret B
BC
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is a bit out of the way but I loved the location because of hapuna beach. This beach is amazing! The food and service at the resort was very good. We booked a room with a partial ocean view and the view was great! We could hear the ocean which I love. Great fitness centre. There is a... More 

Helpful?
Thank El F
Bellevue, Washington
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel wasn't perfect, but it was a good stay overall. They had a good variety of food at the breakfast bar. There was plenty of fruit and vegan options such as rice with seaweed (Japanese style) as well as an inlet bar, breakfast meats, breads and cereals. We got an ocean view room. The room they put us in... More 

Helpful?
1 Thank Summersn44
Melbourne, Australia
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Room had a spectacular view of the beach. The pool area was nice and clean. Was disappointed we could not access snorkeling activities and the enjoy the beach thoroughly due to strong wave breaks near the shore, Parking is easy and convenient, staff were courteous. Would like to add that the resort is at least a 20 - 30 minute... More 

Helpful?
1 Thank Jessie Z
MaunaKeaResort, Guest Service Coordinator at Hapuna Beach Prince Hotel, responded to this review

Thank you for your response. It's unfortunate to hear about the high surf, normally the waves are much calmer. We're glad you enjoyed the food and our staff. We hope to invite you back during your next stay on the Big Island and maybe next time you'll be able to snorkel. Mahalo! More 

Lethbridge, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is in a great location with a beautiful beach. The pool was warm and had an ample number of chairs and umbrellas. The room had a comfortable bed, large bathroom, and nice balcony. The staff were extremely friendly and went out of their way to be helpful. Would definitely stay here again.

Helpful?
1 Thank Canadiantraveller461
MaunaKeaResort, Guest Service Coordinator at Hapuna Beach Prince Hotel, responded to this review

Mahalo for your response. We're so glad you were able to enjoy the pool area, your room and even our helpful staff. We would be happy to welcome you back to our hotel whenever you're ready to come back to the Kohala Coast. More 

Minneapolis, Minnesota
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I can't say enough about how great the Hapuna is. Their staff is impeccable....front desk, convention services, banquets, room service, housekeeping, etc. You will be hard pressed to find a better place to stay for the price. The food was amazing....no hotel rubber chicken here!

Helpful?
1 Thank TeenytoesMN
MaunaKeaResort, Guest Service Coordinator at Hapuna Beach Prince Hotel, responded to this review

Mahalo for your response. We're so glad to hear that the staff was able to truly portray the essence of the aloha spirit to you during your stay here along with the food. We hope you choose Hapuna if you ever find yourself back on the island looking for a hotel to stay at. Aloha! More 

London, Canada
Level Contributor
91 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

The hotel is only good because of its location. Perfect for its beach and open concept hotel. You get greeted by serving of juice. The prices they charge you, don't make the stay worth the location. Place is out dated needs a lot of work - new showers 1980's look to them, place needs to re-painted. Hotel room had a... More 

Helpful?
Thank Drew S
MaunaKeaResort, Guest Service Coordinator at Hapuna Beach Prince Hotel, responded to this review

Aloha and mahalo for your response. We're sorry that our hotel didn't meet your expectation. I'm glad to inform you that the Hapuna will be receiving renovations in the near future to address some of the concerns you had within your review. If you ever come back to the Big Island, we hope you consider the Hapuna once again. More 

Seattle, WA
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Big Island of Hawaii is our favorite to visit however this was our first stay at the Hapuna Beach Prince Hotel. We selected the Hapuna Beach Prince Hotel because they currently have a Winter Escape offer which includes a breakfast buffet and every fourth night is free. The hotel is located right on one of the best beaches on... More 

Helpful?
3 Thank ulkh
MaunaKeaResort, Guest Service Coordinator at Hapuna Beach Prince Hotel, responded to this review

Mahalo for your response and we're glad you decided to try out Hapuna beach Prince Hotel during your Big Island vacation. We're glad you enjoyed the ambiance that we've tried creating with the beach being such a focal point of the beauty of our property. We're glad you also enjoyed the food and were so thorough in expressing the closer... More 

London, United Kingdom
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed for 1 night here waiting for family to arrive before we moved to a rented house up the Kohala Coast. Massive and Beautifully landscaped hotel, rooms are as you expect large and spacious very very comfortable beds and pillows. The breakfast was delicious, waffles with coconut syrup and macadamia nuts a MUST HAVE !!!! with fresh fruit. The... More 

Helpful?
2 Thank screen1212
MaunaKeaResort, Guest Service Coordinator at Hapuna Beach Prince Hotel, responded to this review

Aloha and thank you for taking the time to respond with such a positive review. We're so glad you enjoyed your stay at the hotel and enjoyed breakfast and came back to enjoy the beach. Mahalo! More 

New Orleans
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at the Hapuna Beach Prince Hotel for eight to nine nights for each of the past nine years. It has a large pool. I can do 50 armpulls. The beach is a half mile long and beautiful and great for walking. The hotel puts out an adequate number of complimentary umbrellas and chairs each day. The rooms... More 

Helpful?
Thank NewOrleansSwimmer
MaunaKeaResort, Guest Services Coordinater at Hapuna Beach Prince Hotel, responded to this review

Mahalo for choosing the Hapuna as your hotel of choice. It's wonderful to hear that you had a wonderful stay at the hotel and that the spirit of aloha could truly be felt by our staff members. We can't wait to welcome you back next year to a whole decade of Hapuna Beach Prince Hotel experience. More 

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