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Hapuna Beach Prince Hotel

#4 of 4 Hotels in Puako
Certificate of Excellence
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62-100 Kauna'oa Drive, Puako, Island of Hawaii, HI 96743
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Hapuna Beach Prince Hotel
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Hapuna Beach Prince Hotel
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1,659 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dana Point, California
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stay at resorts all over the world and I was worried this vacation might be a disappointment based a sprinkle of iffy reviews. I can't confirm what others have found fault with but our experience was 7-star! Ron greeted us at the front desk for checkin and was warm and friendly. The first impression is always the most important.... More 

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Hood River, Oregon, United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

When on da big island gotta go here Big sandy beach Great body boarding waves Sand is delicious Water color amazing Ez access Tip: go early ... Parking fills up As do good spots on beach Very fam friendly

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Portland, OR
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Good: The property is absolutely amazing. From the moment you walk into the lobby your jaw will drop at the view and layout of the hotel. The grounds are generally well kept, the rooms are clean and comfortable. (disclaimer: I'm not real picky about mattresses, pillows, towels, etc, etc, but my wife is and she didn't complain so there... More 

Was this review helpful? Yes 3
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and thank you for your comments. We do appreciate hearing all you had to say and your remarks will be shared with the appropriate team leaders so that we might improve, where possible, going forward. We will look forward to your return one day very soon! More 

Cincinnati
Top Contributor
133 reviews 133 reviews
15 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Your first impression is a beautiful, open-air lobby with a spectacular ocean view. The rooms are very nice with huge bathrooms containing double sinks, a good-sized tub and a shower. The commode is in a separate room, but a short louvered door is a little weird and doesn't afford much privacy. A large balcony with a chaise and a small... More 

Was this review helpful? Yes 2
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Thank you so much for your feedback! We are glad you enjoyed your visit and we appreciate hearing from our guests so that we might continually improve. We hope to see you back one day soon. Mahalo. More 

Dallas, Texas
Top Contributor
59 reviews 59 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

So glad my brother chose this hotel for my recent trip home to Hawaii. I decided to treat ourselves with a hotel stay away from where the rest of the family was staying at a family residence. All the staff were so friendly, even when I wasn't feeling well, the housekeepers wanted to bring me hot tea. The Ocean Terrace... More 

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MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

We're glad your brother chose the hotel as well and we are glad you have "discovered" us. We hope you'll return again and again. A Hui Hou! More 

Bellevue, Washington
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Beautiful location. Room was spacious with large balcony overlooking beach and lagoon. The bathroom was large with shower and separate bath. The restaurants and special evening buffets were delicious. Plus, they had outdoor dining with views of the ocean. There was only one disappointment. The rooms are supposed to be smoke free but unfortunately, we could smell smoke on occasion... More 

Was this review helpful? Yes 1
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and mahalo for your great comments. We do apologzie for the renegade smoker - smoking is definitely prohibited and we are sorry that, apparently, someone did not feel this rule applied to them. We hope you'll return again soon to enjoy Hapuna Beach Prince Hotel! More 

Top Contributor
101 reviews 101 reviews
16 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

Except for a few hiccups, our stay here was excellent! My husband was attending a conference and we stayed here for 5 nights. We arrived at around 330 pm but were told our room was not ready--they needed to change a lightbulb--and they would call us when it was. We went to the Pool bar and had a beer and... More 

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MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Thank you so much for all the feedback and sharing your comments about your stay. We're happy that, other than those few "hiccups" you enjoyed your visit. Aloha. More 

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great place to stay if you're looking for peace, quiet and serenity. The beach could use a good rakeing but pretty nice overall. We arrived late and one of the in-house restaurants stayed open just to feed us. The staff is great and very accommodating, never been around a better group of staff members.

Was this review helpful? Yes
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

Aloha and thank you for pointing out the great team we have servicing guests at Hapuna Beach Prince Hotel! We're glad you enjoyed your stay and hope you'll return soon. More 

Canton, Ohio
Top Contributor
60 reviews 60 reviews
14 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were engaged here at Turtle Point so it will always hold a very special place in our hearts. We went back again this year and stayed for several days. As always, the weather was perfect and the hotel was impeccable. The rooms are spotless and bright. the bathrooms are really large and the shower is probably... More 

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MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

We're happy to hear that our hotel holds such a special memory for you and we're happy to have you back, again and again. Thank you for sharing your thoughts that we might in turn, share with our team members. We look forward to welcoming you back again soon. Aloha. More 

Liverpool, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited in November 2014 for a work conference and it was a beautiful location, the conference facilities were more than adequate easily accomodating us all. The food offered for breakfast, lunch and dinner were delicious with plenty of choice and all superbly executed and very tasty. Traditional Hawaian entertainment was very enjoyable and the icing on the cake during conference... More 

Was this review helpful? Yes
MaunaKeaResort, Manager at Hapuna Beach Prince Hotel, responded to this review

We are happy your conference brought you our way - mahalo for visiting! We do know that, in general, Hawaii Island is "early to bed, early to rise" and that does not suit everyone so we apologize that you were unable to get a late night cocktail. Thank you for visiting and we hope you'll consider staying with us again... More 

Hotel Review Summarization

What travelers say

  • Mauna kea(27)
  • Ocean views(16)
  • Breakfast buffet(12)
  • Very nice(7)
  • White sand(6)
  • Most beautiful(6)
  • Lounge chair(5)
  • Golf course(4)
  • Pool bar(3)
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