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All 2 Puako hotels

The Fairmont Orchid, Hawaii

4.5 of 5 Resort   |   1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743
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The Fairmont Orchid, Hawaii
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85%
Ranked #2 of 2 hotels in Puako
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
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1,781 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Montreal, Canada
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I spent a a week at the Orchid and was charmed by the property. It has great landscaping, nice pools, a beach with visiting turtles and access to beach trails. I lived their attention to details and genuine friendliness. Kallan the concierge was so kind and helpful. We pointed us to a great drive and the fabulous Tropical botanical garden.... More

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Portland, Oregon
Contributor
16 reviews 16 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Just came back from 4 nights here with our 8 yr twins. We stayed here once before 10'years ago and the hotel still looks great. We were not disappointed. Our room had 2 double beds and was a good size despite there being 4 of us. It never felt cramped. The bathroom was great. Large, marble bathrooms with a full... More

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Aliso Viejo, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We recently stayed at the Fairmont Orchid for a couple of days before moving on to the Mauna Kea for nine days. We arrived late on the property around 10pm for checkin due to our late flight from Los Angeles. Checking in was uneventful but it took over an hour and a call from us to get a luggage up... More

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Oakland, California, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Fairmont Orchid is located on a gorgeously sleepy lagoon on the Kohala coast on the Big Island in Hawaii. The rooms offer spacious and luxurious resort accommodations. The grounds are equally luxurious without being overtly ostentatious. And the housekeeping, concierge and front desk staff are all 5-star outstanding. Unfortunately, the restaurants (we tried all three on the property) were... More

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Dallas
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I just returned after a week stay at the Fairmont Orchid. The grounds were beautiful, the staff was friendly and accommodating and the food amazing! Sure the food is pricey but what can you expect in Hawaii? The views from both restaurants is amazing and a great place to watch the sunset.We really loved it and I... More

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Long Island, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We spent 3 nights here and were very happy with this hotel. The grounds were absolutely beautiful. The rooms were spacious and well decorated. The service we received was top-notch. They serve a cucumber pomegranate mojito that is fantastic. I also really liked having their ironman breakfast after working out in the fairly decent gym. Would definitely go back.

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Chicago, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here for a week on our honeymoon. We loved it!!! The hotel is meticulously maintained and the staff strives to make every detail flawless. The food at both restaurants was excellent. The hotel offers beautiful ocean views from the pool, spa, restaurants, and many of the rooms. The pool is open 24 hours and was... More

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Mobile, Alabama
1 review
3 of 5 stars Reviewed 3 days ago NEW

Grounds and amenities were fantastic. No complaints. You will not find a more beautiful facility. Food on the other hand was very disappointing. Extremely high priced and just not what one would expect for a $175 dinner two or a $32 breakfast buffet. Late in the morning cleanliness of the buffet area was lacking. At my business meeting, I had... More

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Amsterdam
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice grounds, spatious halls and good breakfirst buffet, but overpriced for the size of the rooms and quality of the service. Poor internal procedures have led to us being billed for items already paid earlier - repeatedly. There even was a false charge to our credit card AFTER we had checked out, without any notification. Eventually the Orchid did the... More

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Was this review helpful? Yes 4
Bayamon
1 review
5 of 5 stars Reviewed 6 days ago NEW

A wonderfull property filled with amazing employees who make you feel like if you lived there!!! The hotel grounds where beautiful and the views breathtaking!! Will recommend this hotel, hands down, to any one!!

Review collected in partnership with Fairmont Hotels & Resorts

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Hotel Summarization (Beta)

What travelers say

  • Very nice(39)
  • Gold Floor(22)
  • Sea turtle(22)
  • Golf course(16)
  • Breakfast buffet(16)
  • Pool area(11)
  • Grocery store(9)
  • Mauna kea(9)
  • Hot tub(8)
  • Ocean views(6)

Additional Information about The Fairmont Orchid, Hawaii

Address: 1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Puako
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Orchid, Hawaii 4.5*
Official Description (provided by the hotel):
The Fairmont Orchid, Hawaii is a Kohala Coast Hawaii oceanfront luxury hotel and resort with white sand lagoon, Hawaiian Spa Without Walls, golf, tennis, five restaurants, extensive meeting and event facilities, and a year-round children’s program. ... more   less 
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Also Known As:
The Fairmont Orchid, Hawaii Hotel Waimea
The Fairmont Orchid, Hawaii Hotel
Fairmont Orchid
Fairmont Hotel Kamuela
Fairmont Orchid Hawaii
Fairmont Kamuela
Kamuela Fairmont

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