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All 2 Puako hotels

The Fairmont Orchid, Hawaii

4.5 of 5 Resort   |   1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743
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The Fairmont Orchid, Hawaii
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Ranked #2 of 2 hotels in Puako
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
kfundarek Long Island, New York
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Long Island, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We spent 3 nights here and were very happy with this hotel. The grounds were absolutely beautiful. The rooms were spacious and well decorated. The service we received was top-notch. They serve a cucumber pomegranate mojito that is fantastic. I also really liked having their ironman breakfast after working out in the fairly decent gym. Would definitely go back.

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Chicago, Illinois, United States
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for a week on our honeymoon. We loved it!!! The hotel is meticulously maintained and the staff strives to make every detail flawless. The food at both restaurants was excellent. The hotel offers beautiful ocean views from the pool, spa, restaurants, and many of the rooms. The pool is open 24 hours and was... More

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Mobile, Alabama
1 review
3 of 5 stars Reviewed 2 days ago NEW

Grounds and amenities were fantastic. No complaints. You will not find a more beautiful facility. Food on the other hand was very disappointing. Extremely high priced and just not what one would expect for a $175 dinner two or a $32 breakfast buffet. Late in the morning cleanliness of the buffet area was lacking. At my business meeting, I had... More

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Amsterdam
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Nice grounds, spatious halls and good breakfirst buffet, but overpriced for the size of the rooms and quality of the service. Poor internal procedures have led to us being billed for items already paid earlier - repeatedly. There even was a false charge to our credit card AFTER we had checked out, without any notification. Eventually the Orchid did the... More

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Was this review helpful? Yes 4
Bayamon
1 review
5 of 5 stars Reviewed 5 days ago NEW

A wonderfull property filled with amazing employees who make you feel like if you lived there!!! The hotel grounds where beautiful and the views breathtaking!! Will recommend this hotel, hands down, to any one!!

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Frisco, Texas
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

This is an extremely nice resort with a staff that goes overboard to help you during your stay. However, I hesitate to give it 5 stars because had I not been attending a company sponsored event, they would have nickle and dime-d me to death with things like parking, the internet, and other resort fees. I stayed from April 11th... More

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San Francisco, CA
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Fairmont Orchid Mauna Lani for one night as a mini-vacation within a vacation. We chose the Orchid because we were looking for a luxury hotel in the Kohala Coast area, and there frankly aren’t too many options. Overall, the Fairmont is a nice hotel, but it was a mixed bag of experiences, and ultimately, I would... More

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Mountain View, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My (seven-year-old) son and I stayed here for our "spring break". Its a beautiful hotel and the beach/bay was absolutely perfect for him to swim/snorkel. Room service things were cold and the "special" steak one night was tough. Food at the pool and Hale Kai restaurant was exceptional. I'd go back. One night the concierge suggested we go to "Napua"... More

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Sacramento, California
1 review
3 of 5 stars Reviewed 6 days ago NEW

Beautiful facilities with VERY small beachfront. Food prices are extremely high especially with the quality taken into consideration. Not a great location for kids as the hotel is a long drive from anything else to do. If your intent is to never leave a resort, it will be fine. 1-2 hours from any other Big Island attractions. Rooms are nicely... More

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San Jose
1 review
5 of 5 stars Reviewed 6 days ago NEW

This trip was business mixed in with pleasure for my wife and I. We are never disappointed with this hotel and the staff. With all our kids married we enjoy this hotel because there are not bunches of kids running around as in other hotels.

Review collected in partnership with Fairmont Hotels & Resorts

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Hotel Summarization (Beta)

What travelers say

  • Very nice(39)
  • Gold Floor(22)
  • Sea turtle(22)
  • Golf course(16)
  • Breakfast buffet(16)
  • Pool area(11)
  • Grocery store(9)
  • Mauna kea(9)
  • Hot tub(8)
  • Ocean views(6)

Additional Information about The Fairmont Orchid, Hawaii

Address: 1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Puako
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Orchid, Hawaii 4.5*
Official Description (provided by the hotel):
The Fairmont Orchid, Hawaii is a Kohala Coast Hawaii oceanfront luxury hotel and resort with white sand lagoon, Hawaiian Spa Without Walls, golf, tennis, five restaurants, extensive meeting and event facilities, and a year-round children’s program. ... more   less 
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Also Known As:
The Fairmont Orchid, Hawaii Hotel Waimea
The Fairmont Orchid, Hawaii Hotel
Fairmont Orchid
Fairmont Hotel Kamuela
Fairmont Orchid Hawaii
Fairmont Kamuela
Kamuela Fairmont

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