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The Fairmont Orchid, Hawaii

4.5 of 5 1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743
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The Fairmont Orchid, Hawaii
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The Fairmont Orchid, Hawaii
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2,109 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vancouver, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We had stayed here in October and had an amazing time. It was the perfect time for us to relax and enjoy spending time together. The resort itself was quite quiet and peaceful and we especially enjoyed swimming with the turtles at the lagoon. It's about 35 mins from the Airport but it is about 3 hrs from the volcano... More

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wayne, nj
2 reviews
4 of 5 stars Reviewed yesterday NEW

Just got back from staying a week at the hotel. The hotel is beautiful. Loved looking at the fish ponds, waterfalls and all the birds and flowers. We were in the North Tower, room was clean, bed was comfortable. Pool is nice and so is the beach. The turtles that arrive each day made this a once in a lifetime... More

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Riverside
1 review
2 of 5 stars Reviewed yesterday NEW

Service staff is excellent, with exception of breakfast, food is average at best, Norio's Japanese restaurant--the food was the worst I have experienced. Guests are excluded from certain areas and recreation facilities because business meetings and conventions without being informed of such at booking facility.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Santa Ana
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

First leg of the honeymoon was to the Fairmont Orchid on the Kohala Coast, Big Island. High five to the concierge staff who were really kind. Also, huge "Thank you" to the waiter and staff at Brown's who were so nice and made our special dinner truly special. One issue that is hard to overlook, we checked in and the... More

Review collected in partnership with Fairmont Hotels & Resorts

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Seattle
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

It is an older property with signs of normal wear and tear due to its age but is well maintained and it is in a good condition. Our room was clean, we booked a partial ocean view but you couldn't really see the ocean. Plus based on the buildings design I don't think any of the partial ocean view rooms... More

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Chicago
1 review
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Fairmont Orchid on my honeymoon and had an amazing experience. The grounds are beautiful, staff is friendly and helpful, and food and drinks are delicious. It's also fairly quite which makes for a perfect relaxing honeymoon retreat.

Review collected in partnership with Fairmont Hotels & Resorts

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Fort Myers
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Amazing staff! They were always so nice and respectful. The two best servers that we ever met were Clifford from Brown's Beach House and Timothy from Luana Lounge. Clifford was on top of everything and was extremely nice. The food there was great as well. I loved our cat friend that stopped by for a piece of steak! Timothy from... More

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We are so enjoying our stay at this hotel. Yes, it is a big hotel but is lovely. Service is top notch. Staff is extremely friendly and so accommodating. Our room is beautiful overlooking the ocean. Food is wonderful with GF, raw, vegan,& macrobiotic options at breakfast. This hotel is on the dry side of the island and it is... More

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San Francisco
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Most wonderful vacation we've enjoyed in 29 years of marriage! Great swimming, snorkeling in the Ocean beach. Beautiful giant pool also great. Food is fantastic; best we've had in a hotel, ever. We left wanting to come back ASAP.

Review collected in partnership with Fairmont Hotels & Resorts

Was this review helpful? Yes 1
SoCal
Top Contributor
66 reviews 66 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one week at the Fairmont Orchid, one memorable week that could not have been more wonderful. This hotel, located at the end of the Mauna Lani complex with stunning island beauty is beautifully maintained. We had a garden view room with a private patio allowing us to sit outdoors in the early morning sunshine with almost total privacy... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(39)
  • Gold Floor(22)
  • Sea turtle(22)
  • Golf course(16)
  • Breakfast buffet(16)
  • Pool area(11)
  • Grocery store(9)
  • Mauna kea(9)
  • Hot tub(8)
  • Ocean views(6)

Additional Information about The Fairmont Orchid, Hawaii

Address: 1 N Kaniku Dr, Puako, Island of Hawaii, HI 96743
Phone Number:
Location: United States > Hawaii > Island of Hawaii > Kohala Coast > Puako
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Fairmont Orchid, Hawaii 4.5*
Number of rooms: 540
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Also Known As:
The Fairmont Orchid, Hawaii Hotel Waimea
Fairmont Hotel Kamuela
Fairmont Orchid Hawaii
Fairmont Kamuela
Kamuela Fairmont

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