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Paradise Bay Resort Hotel

4.0 of 5 Paradise Bay, Mellieha, Island of Malta MLH 0968, Malta
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Paradise Bay Resort Hotel
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Paradise Bay Resort Hotel
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1,127 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gdynia, Poland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is nicely located, probably it was up to good standard in the past, but run down. It badly needs renovation. Good side is view to bay side, swimming pool with sea water. Poor side is food in restaurant, limited choice on breakfast, staff with no enthusiasm and no smiles. Cleanness of rooms, quality of sunbeds and towels is a... More 

Review collected in partnership with Bookcyprus.com

Was this review helpful? Yes 1
SMF001, Manager at Paradise Bay Resort Hotel, responded to this review

Sorry to hear that you consider us to be a poor facility, breakfast caters from 300 to 500 guests at this time of year and we offer both continental and English breakfast. Rooms are cleaned and checked by the supervisors daily as is the change of towels. More 

Vienna Region, Austria
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

It would be tiresome to explain every good and bad of this hotel. Just make sure, you get a renovated room on the 4th floor, with the uneven numbers, towards the bay. Then you almost have the 4 stars, you booked. The food is actually quite OK. The hotel staff is mostly unmotivated. So don´t expect anything to happen quickly.... More 

Was this review helpful? Yes 1
SMF001, Manager at Paradise Bay Resort Hotel, responded to this review

Yes the hotel is some 40 years old and not a modern establishment but we do keep refurbishing and updating the hotel. The Bay View Rooms as stated are have the same fittings as the Sea View Rooms, the difference is that the bay view rooms are located away from the road and on the sunny side of the hotel.... More 

Windsor, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Terrible staff, the all inclusive is not all inclusive with all sorts of exclusions which seem to change daily and at the whim of the staff. Management completely disinterested in the guests. Definitely not 4 star, rather a 2 or maximum 3 star hotel.

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SMF001, Manager at Paradise Bay Resort Hotel, responded to this review

I am sorry to hear that you feel so strong about our establishment and that the staff were terrible. The All Inclusive package that you undertook is one that is contracted by the tour operator and to this end they should have informed you or you could have asked what it consisted of as we do inform all of our... More 

Watton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nice large room with disabled facilities and super sea views Hotel has ramps and lifts Beds and pillows were very uncomfortable Buffet food was about average Most of the staff were friendly and helpful Near Gozo ferry Good bus service from outside of hotel Rocky beaches Hire car is recommended Please be aware that a lot Maltese families use the... More 

Was this review helpful? Yes 2
SMF001, Manager at Paradise Bay Resort Hotel, responded to this review

I am sorry to hear that we did not meet your expectations in that the beds were uncomfortable, had you requested a change of mattress a firm or soft mattress could have been offered. More 

Belfast, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had read reviews of this hotel and as some of those reviews were not very good we were rather apprehensive. Our fears were totally unfounded. We found the staff all to be friendly, corteous and extremely polite and helpful. The hotel itself did look a bit 'tired' especially the corridor carpets which could have been done with being replaced.... More 

Was this review helpful? Yes 2
SMF001, Manager at Paradise Bay Resort Hotel, responded to this review

It is true that we do continue to have a positive and negative response towards our establishment but I am pleased to hear that you did enjoy your break with us and that you would recommend us to others. The hotel caters mainly for the family and mature couples during the summer months. More 

Milan, Italy
Top Contributor
77 reviews 77 reviews
42 hotel reviews
256 helpful votes 256 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent here 9 days, for our Xmas vacation ( 27 Dec.2014/04 Ja.2015): Wonderful view from the balcony (bay view). Big, clean and bright superior room, with all amenities. Very nice and helpful staff. Good breakfast with a big choice of food/drinks. Fantastic big indoor pool (heated), with sea water and free wifi in the lobby area. Pretty far from... More 

Was this review helpful? Yes 2
SMF001, Manager at Paradise Bay Resort Hotel, responded to this review

Thank you for your positive response towards our establishment and staff and for appreciating our location. We look forward to your return visit. More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I love Paradise Hotel Resort. This was one of those places in the world where luxury and kindness go hand in hand. Also a great place, a great location and kindness every moment, we felt like family. The staff is extremely attentive and smiling, pleasant, and unfailing helpfulness. I could't find more words of praise for such a wonderful place.... More 

Was this review helpful? Yes 3
SMF001, Manager at Paradise Bay Resort Hotel, responded to this review

I thank you for your very kind response towards our establishment and staff to Trip Advisor and for staying with us whilst on business. More 

Xemxija, Malta
1 review
3 of 5 stars Reviewed 3 weeks ago

This is the 4th time we have stayed here for Christmas. We live in Malta so for us its just a way of having a change for my partner, as I am wheelchair bound. This Hotel suits me as it is very wheelchair friendly. The rooms are spacious (except room 136 which is not a good room for a wheelchair... More 

Review collected in partnership with this hotel

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SMF001, Manager at Paradise Bay Resort Hotel, responded to this review

I thank you for staying with us at Christmas four times. Room 136 is not one of our Physically Challenged rooms, to which we do have 19 suitable rooms with wheel in showers plus the standard fittings. Room 136 is the room that is nearest to the hotels facilities such as the lobby, bars and restaurant. It is true that... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel is pretty good for budget holidaying, if you are looking for good sized basic rooms with kettle, trouser press and TV. Staff are friendly enough but felt like the reception staff did lack a little bit of patience and customer care at times. For example answering a phone while you are half way through them dealing with you...... More 

Was this review helpful? Yes 1
SMF001, Manager at Paradise Bay Resort Hotel, responded to this review

I am pleased to hear that the hotel services were considered as pretty good but I am sorry to hear that you considered our reception staff to be less than obliging as this is not the service that we wish to portray. The hotel offers two bars and two restaurants at this time of year but more in the summer... More 

mellieha
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

room ok for 1 person not for a couple. for a all inclusive deal we were treated like second class citizens.If we wanted icecream ,we were asked to pay. If we wanted more packets of coffee in our room,we were asked to pay. Could not go into main restaurant on Christmas Eve or on Christmas day lunch we were asked... More 

Review collected in partnership with Galahotels.com

Was this review helpful? Yes 3
SMF001, Manager at Paradise Bay Resort Hotel, responded to this review

I am very sorry to hear that you considered our establishment to have spoilt your Christmas. Your tour operator did have an option to your booking of the standard board base package or with the festive meals to which your booking was without the festive meals. We further offered all non-entitled guests the opportunity to join in the festive celebrations... More 

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Additional Information about Paradise Bay Resort Hotel

Address: Paradise Bay, Mellieha, Island of Malta MLH 0968, Malta
Location: Malta > Island of Malta > Mellieha
Price Range (Based on Average Rates): $
Hotel Class:4 star — Paradise Bay Resort Hotel 4*
Number of rooms: 276
Reservation Options:
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Also Known As:
Paradise Bay Hotel Mellieha
Paradise Bay Mellieha
Paradise Bay Hotel Malta
Paradise Bay Malta
Paradise Bay Resort Hotel Malta/Mellieha
Hotel Style:
#8 On the Beach Hotel in Mellieha
#9 Luxury Hotel in Mellieha

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