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Hollywood Mirage Tenerife

#11 of 31 Hotels in Arona
Certificate of Excellence
Urb. Oasis Del Sur, 38650 Arona, Tenerife, Spain
Hollywood Mirage Tenerife
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578 reviews from our community

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Traveler rating
    211
    228
    99
    29
    11
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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  • Russian first
  • Spanish first
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  • All months
    (578)
  • Mar-May only
    (166)
  • Jun-Aug only
    (163)
  • Sep-Nov only
    (137)
  • Dec-Feb only
    (112)
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Newmarket, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I came on holiday here with my boyfriend for a week and wasn't sure what to expect as I'd never been on this kind of holiday before! We absolutely loved it! I'll start with the room. It was always clean and perfectly suited to what we needed. We could just about see the main pool from our balcony, but had... More 

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Weston super Mare, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The apartments r great very clean maid every day you have to like walking as its up the hill but they do offer a free bus. There are a few restaurants inthe area a steakhouse called Taurus its nice but pricey we found a nice little place called marguys great meal of the day menu markets were ok if u... More 

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Jacopo G, Guest Services at Hollywood Mirage Tenerife, responded to this review

Hi sarb568 We're glad you enjoyed Los Cristianos - it's a great little town. We look forward to seeing you soon. The Hollywood Mirage More 

Bristol, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Since our last visit Hollywood Mirage have continued to improve the resort to maintain Gold Crown status. The most noticeable improvement is the complete refurb to the main Pool, which has just reopened. The other maintenance to the grounds and property as always is good standard. A number of the Restaurants nearby are well worth a visit, with Taurus, Bella... More 

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Jacopo G, Guest Services at Hollywood Mirage Tenerife, responded to this review

Hi terryBristol Thanks for your review and we're glad you enjoyed your stay at the Hollywood Mirage. Improving the pool took some hard work but as you could see when you were there - the results were more than worth it. We hope you come back and see us soon. Best Regards, The Hollywood Mirage More 

Salisbury, England, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My wife and I were booked here for a week, we left early as the staff have a very very bad attitude we noticed this initially on day two when I had forgotten to sign a bill at the bar so the bar shouted at me followed by a whistle, they turn the ac off at night which took us... More 

Was this review helpful? Yes 1
Jacopo G, Guest Services at Hollywood Mirage Tenerife, responded to this review

Dear Gareth J, We thank you for taking the time to share your feelings on your overall holiday experience. At the Hollywood Mirage we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We deeply regret your disappointment and will hopefully be able to fulfill your expectations... More 

Glasgow, United Kingdom
Level Contributor
127 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a 2 bedroom apartment which was large and spacious the linen was of a good quality with all the towels new. The pool area again was clean and well maintained. The staff were friendly and helpful. The only negative is the timeshare sales people they were becoming a pest. Get this sorted and I would give it full... More 

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Jacopo G, Guest Services at Hollywood Mirage Tenerife, responded to this review

Dear Allan S, Many thanks for your feedback. We are very happy to hear that you enjoyed your stay with us. We are also delighted that you found your apartment to be spacious and our staff to be friendly and helpful. We hope to see you again soon. Best wishes, The Hollywood Mirage More 

Santanyi, Spain
Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean and spacious 2 bed apartment....couldn't fault the size and content. However, the location was a nightmare. Set above and overlooking the delivery bay, the area under our balcony was a hive of activity from 7am. Lorries and trucks would unload cages and wheel them across the tiles. It was usually linen which was then taken by lift up to... More 

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Jacopo G, Guest Services at Hollywood Mirage Tenerife, responded to this review

Dear welltravelled149, Many thanks for your feedback. We are happy to hear that you found your accommodation to be clean and spacious. We are also glad that you found our free bus service to be useful. We hope to see you again. Best wishes, The Hollywood Mirage More 

Derby, England, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in a split level apartment in the 'James Dean' block,had 2 bathrooms & 2 balconies,absolutely Ideal because I had gone away with a female friend,so we were able to have our own space at night with having an upstairs bedroom & the sofa in the lounge area down stairs converted into a bed. The kitchen area was well equipped,so... More 

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Jacopo G, Guest Services at Hollywood Mirage Tenerife, responded to this review

Dear KateHercek, Thanks for sharing your experience here on Trip Advisor. We are glad that you enjoyed your stay and that you found your kitchen to be well equipped. We hope to see you again soon. Best wishes, The Hollywood Mirage More 

Darlington, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just returned from a two week stay at the Hollywood Mirage Hotel, we had a great time and really enjoyed the hotel and the surroundings First impressions were very good , reception was a little slow in checking us us in and we had to ask for the safe key instead of being offered it. We were not given directions... More 

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Jacopo G, Guest Services at Hollywood Mirage Tenerife, responded to this review

Dear JamesDebbie, Thanks for sharing your experience with us here on Trip Advisor. We are glad that you and your family enjoyed your apartment. In future please do not hesitate to ask our reservation department for specific requests - they will do their upmost to accommodate you if at all possible. We are also happy to hear that you found... More 

London
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Wouldn't recommend this place to be honest. For what you pay, the facilities are not the best. The furnishings are a bit tatted and there is loads of room for improvement. The staff at reception, one man in particular was very rude to us which was extremely off putting. The cleaners were far too eager, even when told to go,... More 

Was this review helpful? Yes 1
Jacopo G, Guest Services at Hollywood Mirage Tenerife, responded to this review

Dear Bradley24C, We thank you for the time you took out of your day to share your feelings on your overall holiday experience. At the Hollywood Mirage we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We deeply regret your disappointment and will hopefully be able... More 

England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent facilities, excellent service. Multi lingual receptionist which will help you with every question. They can book your trips and have booklets of ones close by. Many trips have their transport pick you up outside or just down the road from the hotel. Defiantly want to return. Highly recommend.

Was this review helpful? Yes 2
Jacopo G, Guest Services at Hollywood Mirage Tenerife, responded to this review

Dear belvidere103, Thanks for your kind words about your experience at the Hollywood Mirage. We are very glad that you found our facilities and service to be excellent and that you enjoyed our excursion offer. We look forward to your next visit. Best wishes, The Hollywood Mirage Tenerife More 

Hotel Review Summarization

What travelers say

  • Very good(9)
  • Little Italy(4)
  • Time share(4)
  • Steep hill(3)
  • Swimming pool(3)
Questions? Get answers from hotel staff and past guests. Ask a question

265 photos of this hotel

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Room/suite (39)
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Other (68)

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Amenities