We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hollywood Mirage Tenerife

#9 of 31 Hotels in Arona
Certificate of Excellence
Urb. Oasis Del Sur, 38650 Arona, Tenerife, Spain
Hollywood Mirage Tenerife
Write a Review

557 reviews from our community

Traveler rating
    202
    223
    94
    27
    11
See reviews for
222
218
7
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (557)
  • Mar-May only
    (165)
  • Jun-Aug only
    (143)
  • Sep-Nov only
    (137)
  • Dec-Feb only
    (112)
All months
Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

First time at this resort. Clean and well maintained . Our apartment was in the "White House" . It was a lovely 2 bed which would sleep 6. It overlooked the pool but was low down so that was the only view. The balcony also got no sun all day . We were not impressed when the day after we... More 

Was this review helpful? Yes 2
Sarah K, Customer Service at Hollywood Mirage Tenerife, responded to this review

Hi Margaret M, Many thanks for taking the time to review your experience at Hollywood Mirage. We are sorry to hear that your stay did not meet your expectations. Customer satisfaction is of paramount importance to us. Unfortunately, the work on the main pool was completely necessary to comply with local health and safety regulations. We apologise for any inconvenience... More 

essex england
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed here for two weeks on arrival we were told that pool 1 was closed until mid june no one had informed us previous then having requested a high floor was given the worst room in the complex level minus 1 then after speaking to silverpoint recep was given a room on third floor adequate not stunning bad points was... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review

Dear rayrockytwo, Firstly we would like to thank you for taking the time to share your experience with us. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We have taken your comments very seriously, so please be assured that... More 

the south
Top Contributor
108 reviews 108 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We go back every year. The Mirage is good quality very clean accommodation. We have a one bed apartment with a balcony but there is lots of space and storage for additional guests. Great shower! 2 basins in the bathrooom. Well equipped kitchen. We took 3 people in a 1 bed apartment and had easily enough space. We use the... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review

Dear whereamI2day, Thank you for taking the time to review your stay at the Hollywood Mirage. We are glad that you enjoyed your break, in particular your accommodation and the swimming pool. We are also delighted that you found the area around our resort to be full of interesting activities. We hope that you will visit us again soon. Best... More 

Slough, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So, My family and I have been to Tenerife about 15 times since 1996, and every time has been different-ish but amazing. This latest time, we went late August, just after my sister's birthday and we stayed in the Hollywood Mirage for the 1st time. Usually we stay in Beverly Hills Club but, there are reasons, and issues and... long... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review

Dear SRJWhite, Thank you from the team for your review of your stay with us. We are thrilled to hear that you enjoyed your accommodation and found the view from your room to be amazing. We are also happy to hear that you found our food offer to be excellent and that you enjoyed our entertainment. We loved having you... More 

UK
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This complex is ok but is definitely no frills. Apartments are very basic and as many have previously said here one of the swimming pools is currently undergoing refurbishment. We bought a timeshare here many years ago which we have not used for many years. On our first day we were asked if we would like an "update" on changes... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review

Dear keaneUK, First of all, we would like to thank you for your comments about your stay at our resort. Customer feedback is very important to us and we have noted your comments which will be taken into account as we always strive for improvement. We hope to have the pleasure to welcoming you again. Best wishes, The Hollywood Mirage More 

Poole, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at the Mirage using our RCI points purchased from a Silverpoint explorer package 4 years before. As this was our final use of the package we were expecting to be wowed by the rooms and facilities we had been shown previously as we also knew the company would be trying to sell us more timeshare of some type.... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review

Dear commerland, Firstly we would like to thank you for taking the time to share your experience with us. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We have taken your comments very seriously, so please be assured that... More 

England
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Visited on a £99 Silverpoint promotional holiday - at that price point this hotel is exceptional let alone excellent ... but just a few small improvememts could make this a great place to stay irrespective of the promo price. First the good - our studio apartment on 3rd floor of the Jayne Mansfied block was ideal for two. A good... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review

Dear Dancemaster, Thank you for your extensive feedback. We are glad that you enjoyed your apartment and found your terrace to be large. We are also thrilled to hear that enjoyed our animation and found all the staff of our resort to be enthusiastic. Customer feedback is very important to us and we have noted your comments which will be... More 

2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

a "5" star penthouse apartment was booked by a family member with 7 adults due to be staying. pictures online of the penthouse apartments show beautiful apartments however this is not what we got. Definitely not a "penthouse" as on floor 5 of 6. We did get an apartment that accomodates 10 and the place was clean and really nice... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review

Dear anon50000, First of all, we would like to thank you for your comments about your stay at our resort. We are glad to hear that you found our cleaning service to be excellent. At the Hollywood Mirage we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your... More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My fiancé and I are just ending our trip in Tenerife. For our first time visiting, we were very impressed with the amount of things to do for such a remote place. PROs: The staff at Hollywood Mirage we were amazing. Super helpful and friendly. Please pass our kudos on to Jon who helped more than I could have asked... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review

Dear Rebecca R, Many thanks for taking the time to review your experience with us. We are thrilled that you found the size and view of your apartment to be fantastic and we are also glad that you found our staff to be helpful and friendly. Customer feedback is paramount to our success. Therefore we would like to assure you... More 

Glasgow, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On arrival the check in was friendly and professional. Our one bed apartment was ready,situated in the James Dean block adjacent to the road and pool 1.The apartment was spacious for two adults. Bedroom en-suite,plus a separate shower room. A kitchen/dining area and living area and a good size balcony with table and four chairs plus two sun loungers for... More 

Was this review helpful? Yes 3
Jacopo G, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review

Dear BG9, Many thanks for taking the time to review your experience with us. We are happy to hear that you found your apartment to be spacious and spotlessly clean. Customer feedback is paramount to our success. Therefore we would like to assure you that we have noticed your comments and we take your suggestions on board. We hope to... More 

Hotel Review Summarization

What travelers say

  • Very good(9)
  • Little Italy(4)
  • Time share(4)
  • Steep hill(3)
  • Swimming pool(3)
Questions? Get answers from hotel staff and past guests. Ask a question

255 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (251)
Viewed
Hotel & grounds (62)
Viewed
Pool/beach area (34)
Viewed
Dining (7)
Viewed
Room/suite (39)
Viewed
Bathroom (10)
Viewed
View from room (29)
Viewed
Business center/function rooms (2)
Viewed
Other (68)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Pool/beach area (2)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities