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Hollywood Mirage Tenerife

Urb. Oasis Del Sur, 38650 Arona, Tenerife, Spain
Hotel amenities
Hollywood Mirage Tenerife
Ranked #3 of 12 hotels in Arona
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327 reviews from our community

Traveler rating
    125
    122
    55
    19
    6
See reviews for
Families
131
 
Couples
129
 
Solo
3
 
Business
0
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Salisbury
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 16, 2013 NEW

Not been here for three years having been using my exchanges on timeshare elsewhere. I actually think it is more like the place we bought into about 10 years ago. We arrived at 1200 hrs on the Friday and our room was ready to occupy. Reception staff were very helpful and got us sorted in just a few minutes. The... More

Was this review helpful? Yes 1
Maria G, Management Company Representative at Hollywood Mirage Tenerife, responded to this review
June 18, 2013

Thank you for your positive feedback. We are pleased that you are satisfied with the standards and the day to day running of the resort. We look forward to welcoming you and your family back next year. More

Manchester
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed June 15, 2013 NEW via mobile

Stayed in a studio apartment for a week mid-June. Studio provided ample room for two, with a very well equipped kitchen and comfortable lounge area. Balcony was a decent size and got the sun all afternoon. The only slight disappointment was the air conditioning which operated 3pm until midnight, but which lacked much oomph. Two pools - both a decent... More

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Maria G, Management Company Representative at Hollywood Mirage Tenerife, responded to this review
June 18, 2013

Thank you for reviewing Hollywood Mirage Club. We are very pleased to hear that you enjoyed the excellent facilities at the resort and the beautiful island of Tenerife. We hope to welcome you back soon. More

Jersey, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 12, 2013 NEW

We booked just 2 weeks before travelling and had a 1 bedroom apartment with 2 bathrooms, which was plenty large enough for me, my daughter (14) and son (11). We were fortunate to have a fab double width uncovered balcony overlooking the main pool with distant sea views, however some of the apartments had much smaller balconies, some of which... More

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Maria G, Management Company Representative at Hollywood Mirage Tenerife, responded to this review
June 18, 2013

Thank you Charlie W for your constructive feedback. We are pleased that your apartment was to your satisfaction and that you enjoyed the excellent food and wine. We will endeavour to keep the highest possible standards so that owners and guests can continue to enjoy the excellent facilities at Hollywood Mirage Club. More

Rotterdam, The Netherlands
Top Contributor
139 reviews 139 reviews
52 hotel reviews
Reviews in 64 cities Reviews in 64 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed June 9, 2013

We stayed here on a promotional ticket and were told to attend a 'tour of what Silverpoint has to offer'. Silverpoint is the owner and has 2 more luxury resorts in the vicinity. On Sunday morning we had an early morning call to come down to the reception and meet Nico, the Belgian Silverpoint rep. It turned out to be,... More

Was this review helpful? Yes 1
Beverly40, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review
June 11, 2013

Silverpoint Customer Service was extremely pleased to hear that you enjoyed your recent stay at the Hollywood Mirage Club, we would like to take this opportunity to thank you for your feedback. Should you wish to discuss your Promotional tour in more detail, please contact the Customer Service department on 0800 949 6035. Our office is open Monday to Friday... More

Walsall, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 25, 2013

Went on a promo to mirage hotel complex ( three hotels together) ever again im not used to being treated like a second class person. hotels where clean and tidy,cleaning staff very polite. I had gone half board, being told this was a 4/5 * hotel I expected decent food, well I will not go on, but if your kind... More

Was this review helpful? Yes 2
Beverly40, Public Relations Manager at Hollywood Mirage Tenerife, responded to this review
June 5, 2013

Silverpoint Customer Service would like to take this opportunity to thank you for your feedback regarding the half board option, we were sorry to hear that the various meal choices on offer were not to your particular liking. Should you wish to discuss your Promotional visit in more detail, please contact the Customer Service department on 0800 949 6035. Our... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 23, 2013

We have just spent a week a the Hollywood mirage, as we bought week 19 five years ago... We were always impressed with the standard, but found this year the complex is not as good as it was.. We arrived on the Friday evening, 6am we were woken by a very noisy family arriving in next door apartment..ie: banking doors,... More

Was this review helpful? Yes 1
Maria G, Management Company Representative at Hollywood Mirage Tenerife, responded to this review
May 27, 2013

We regret to hear of the disappointments of your stay at Hollywood Mirage Club, especially being an owner who could have dealt with these issues immediately via the Management Company which is a more effective and sensible way of communicating feedback and avoids devaluing your weeks. Nevertheless we appreciate receiving constructive feedback and endeavour to improve wherever possible so that... More

Paris
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 20, 2013

Six of us went to a 2 bed apartment for Easter and had a wonderful time. So good I bought a week's timeshare there. The 3 children loved the kids club morning and afternoon. Can't wait to return. We had stayed there 15 years previously as a family and were very pleased to see the standard had been maintained by... More

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cheshire,united kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 6, 2013

we have just returned from a promotional holiday . the resort is well cared for and has recently been refurbed. the staff are excellent and the silverpoint rep was a real gentlemen hard to find i n timeshare reps. He was very professional and caring well done Rich . we werevery impressed with the resort but not keen on the... More

Was this review helpful? Yes 2
Maria G, Management Company Representative at Hollywood Mirage Tenerife, responded to this review
May 27, 2013

Thank you for your feedback. We are pleased to hear that you enjoyed your holiday at Hollywood Mirage Club and look forward to welcoming you back. More

Gateshead, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2013

I had read some of the reviews before we went, and I was a little bit aprehensive of what we would find. We have points to use in Greece so we know what to expect. I also work in a hotel in the UK. Apart from the location at the top of the hill this was a really nice stay.... More

Was this review helpful? Yes 1
Salisbury, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 27, 2013

Well appointed rooms with excellent pool and facilities. Although a large resort it was possible to be your self rather than follow the crowd. The pool at the upper level was more crowded than the smaller lower level one. The reception staff were very efficient. Although no parking on site the security did allow us to drive to drop off... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(13)
  • Steep hill(8)
  • Time share(8)
  • Little Italy(7)
  • Los Cristianos(4)
  • Hard sell(3)
  • Swimming pool(3)
  • Last day(3)
  • Local restaurants(3)
  • Courtesy bus(3)

Additional Information about Hollywood Mirage Tenerife

Address: Urb. Oasis Del Sur, 38650 Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona
Amenities:
Fitness Center Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
Ranked #3 of 12 hotels in Arona
Also Known As:
Hollywood Mirage Tenerife Arona
Hollywood Mirage
Hollywood Mirage Tenerife Hotel
Hollywood Mirage Tenerife Canary Islands

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