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All 12 Arona hotels

Beverly Hills Heights

Calle Sierra Nevada, 1 | Urb. Oasis del Sur, Los Cristianos, 38650 Arona, Tenerife, Spain
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Beverly Hills Heights
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Ranked #5 of 12 Hotels in Arona
A recent review
5 of 5 stars reviewed 5 days ago
GlasgowBaywatchbabe glasgow
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167 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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glasgow
Contributor
18 reviews 18 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just back from spending a week here and we had a fantastic time on arrival i thought we would have to wait for our room as all the information said checkin was 5pm, we arrived at 1pm, we were surprised to be told the room was ready. Well!! What a room, stunning!!! The only downside was there was no view... More

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Edinburgh
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Just returned from a week stay here and was disappointed. Was placed in room 535 worst room in the development. Dark over looked the bar and noise with no privacy. After 3 nights got moved to a duplex of same size as the family timeshare. First of all having to pay 25€ for wifi for the wk and only being... More

Was this review helpful? Yes 2
Maria G, Management Company Representative at Beverly Hills Heights, responded to this review

Thank you for your feedback which has been noted. We are sorry to hear that you were disappointed with Beverly Hills Heights. Any problems with the maintenance of the apartments should be reported immediately to Reception and the necessary remedial work carried out within 24 hours. I am pleased to advice that toilets and shower room for the disabled will... More

Oxford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were at Beverly Hills Heights during the last week of October and had excellent, friendly services from all staff, including Reception, Housekeeping, Maintenance and Bar staff. The rooms and grounds were of a very high standard. Prices around the area are all much the same. We have been fortunate to have had many enjoyable holidays during our 26 years... More

Was this review helpful? Yes 1
Maria G, Management Company Representative at Beverly Hills Heights, responded to this review

Thank you for reviewing Beverly Hills Heights. We are glad you enjoyed your stay and look forward to welcoming you back soon. More

Fort Collins
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We spent several weeks. The apartment was well equipped and was very nice. We liked the area. The Internet worked well. It was a long walk to our room and we had to go up several stairs to our apartment. There is no elevator. We were near the very top of this large resort. The shows tended to be too... More

Was this review helpful? Yes 1
Swindon, United Kingdom
Top Contributor
98 reviews 98 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Been coming to either the Heights, Beverley Hills Club and Mirage for over ten years and IMO the Height is the best of the bunch, Staff are always friendly and efficient and always very helpful , so am at a loss to read otherwise from previous reviews. All three complexes are at the top of a very steep hill and... More

Was this review helpful? Yes 1
Maria G, Management Company Representative at Beverly Hills Heights, responded to this review

Thank you for your constructive feedback. We are glad you enjoyed your stay and look forward to welcoming you back soon. More

Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We waited nearly 3 hours to be shown to our room. The manager preferred to go for a coffee rather than letting us get our two young settled. Rooms are extremely dated. Service is awful. Never seen any of the hotels kids staff. Not one. The pool was ok. Food at pool expensive. Not great.

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Maria G, Management Company Representative at Beverly Hills Heights, responded to this review

Thank you for reviewing Beverly Hills Heights. We pride ourselves on the customer service offered and are very disappointed that the service you received was not to your satisfaction. We take our guests' feedback very seriously and use it in order to continuously make improvements wherever possible so that Beverly Hills Heights continues to be an excellent holiday resort. More

Wigan, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 17, 2014

Ten days in this resort was about seven too many. The apartment was first class. That's the positives out the way. On the negative side, top of an enormous hill, bar seldom open, no shop on sight, entertainment nil, and too many others to mention. Wont be going back soon.

Was this review helpful? Yes 6
Maria G, Management Company Representative at Beverly Hills Heights, responded to this review

Thank you for your feedback and we are sorry to hear that you were disappointed with Beverly Hills Heights. For you information we have various BBQs with flamenco shows and live music in the evenings. A large supermarket is located just opposite the resort however our courtesy shuttle bus can take guests to the town centers where there is a... More

Saxmundham, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2014

Went to Beverly Hills Heights for a week with parents, husband and one year old daughter. The apartment was very nice and 2 bedroom one had big balcony with nice views even though we were on ground floor. Nearby is nice restaurants and supermarket. Balti Balti indian was especially good. Staff helpful and lifeguard especially nice and helpful, bringing our... More

Was this review helpful? Yes 1
Wales
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 27, 2014 via mobile

This was our first stay at the Heights as we were owners at Beverly Hills Height before it was taken over and our weeks transferred. I must say on arrival I was a bit disappointed as the decor is dated and in need of return especially the bathrooms where they have huge sinks that fill up the space and old... More

Was this review helpful? Yes 1
Maria G, Management Company Representative at Beverly Hills Heights, responded to this review

Thank you for your constructive feedback which has been noted. We will endeavour to improve wherever possible. We are glad you enjoyed your stay and look forward to welcoming you back. More

Stirling, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 15, 2014

Late check in, reception staff not very helpful, lack of information. Had to pay 25 euros for wifi connection (only one device can be used at a time)' it was a bit of a joke trying to get connected, I complained on deaf ears. Can't fault apartment, clean (except for patio doors and balcony)' holes in bed sheets, not what... More

Was this review helpful? Yes 1
Beverly40, Public Relations Manager at Beverly Hills Heights, responded to this review

Thank you for your review regarding your recent holiday at the Beverly Hills Heights. We would like to thank you for your feedback regarding your visit to the Membership office. As part of Silverpoint's commitment to industry compliance, we have a dedicated Customer Service department totally focused on dealing with these matters. Should you wish to discuss your visit in... More

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Additional Information about Beverly Hills Heights

Address: Calle Sierra Nevada, 1 | Urb. Oasis del Sur, Los Cristianos, 38650 Arona, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Arona
Price Range (Based on Average Rates): $
Number of rooms: 113
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Also Known As:
Beverly Hills Heights Arona
Beverly Hills Heights Hotel Arona
Beverly Hills Heights Tenerife, Canary Islands

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