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Beverly Hills Heights

#12 of 31 Hotels in Arona
Certificate of Excellence
Calle Sierra Nevada, 1 | Urb. Oasis del Sur, Los Cristianos, 38650 Arona, Tenerife, Spain
Beverly Hills Heights
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195 reviews from our community

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Traveler rating
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    77
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    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Glasgow, United Kingdom
Level Contributor
127 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This resort is now in need of renovation. The furniture is the original black ash. The air conditioning was ineffective. The towels had seen better days being thin and hard. You could not leave a plate or a drink down without it being surrounded by ants. There was a strong smell from the upstairs toilet. The pool and pool bar... More 

Was this review helpful? Yes 1
Prestwick, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just returned from BHH where we spend a wonderful relaxing week. The whole place is spotless. We stayed in apartment 703 which consisted of 2 large bedrooms, 2 full bathrooms and a view to die for. Victor the life guard must get a mention as this guy takes pride in his job and has a smile for everyone, as soon... More 

Was this review helpful? Yes
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear Alison C, Thank you for sharing your experience here on TripAdvisor. We are delighted to hear that you and your family enjoyed your week and found it relaxing. We will let Victor and Michelle know about your lovely comments as we are sure they will be very happy to hear them. We are also glad that you found your... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Having been at BHH many times the management have finally decided to extend the pool bar hours to 10pm so no longer have to find another bar after 6pm when the suns still lovely & hot the apartments are very clean albeit dated however new soft furnishings was being changed whilst I was there I think that the cost would... More 

Was this review helpful? Yes 1
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear 635bevheights, Thank you for your feedback. We are glad that you enjoyed our bar time extension and that you found your room to be clean. We hope to see you again soon. Best wishes, The Beverly Hills Heights More 

derbyshire
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have been staying in this complex for 25years now so decided it was overdue to write a review! The complex,paintwork and apartment interiers are always fresh and clean. Sadly some things have changed due to the number of recent openings of many nearby new bars and restaurants which has sadly forced the closure of some of the original popular... More 

Was this review helpful? Yes 2
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear wendy l, Thank you for sharing your experience with us. We are delighted to hear that you have been enjoying our resort for 25 years! We are also glad that you found our free bus shuttle service to be useful. We very much look forward to your next visit. Best wishes, The Beverly Hills Heights More 

ballinasloe
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our family of four 2 adults and 2 grown up girls stayed at The BHH for a week and really enjoyed it. We had a duplex style apartment with no less than two balconies and two bathrooms.First class amenities fully equipped kitchen only used for breakfast staff were extremely helpful and friendly.Victor who was in charge of the pool was... More 

Was this review helpful? Yes 1
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear michael joseph m, Thanks for your kind feedback. We are glad that you and your family enjoyed your holiday break. Victor will be delighted to hear that his help was appreciated. We are glad that you enjoyed our pool bar and the restaurants around the area. We hope to see you again soon. Best wishes, The Beverly Hills Heights More 

Yeovil, United Kingdom
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We had unit 605 which was overall very well maintained, parts of the kitchen and bathroom are looking a bit tired, but the maids do a great job of cleaning and provide a 5 day a week service, towels changed alternate days (Mon, Wed & Fri for us) Sheets twice a week. Rubbish cleared Mon to Fri. Tell reception if... More 

Was this review helpful? Yes 2
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear ivang1950, Thanks for your feedback.We are glad that you enjoyed your break and that you found our staff to be helpful and friendly. We are also very happy that you found our courtesy bus service to be useful and we will be sure to let Viktor know your kind words. Thanks again and we hope to see you again... More 

Chislehurst, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 21, 2015

This is a lovely resort.Everywhere is painted white so bring your Sunglasses! Lots of steps,so really double check where you are in the complex. You really know you are on Holiday here. Everywhere is chilled and you are left to get on with your own business in peace. If you want any help or information the Hotel Staff are at... More 

Was this review helpful? Yes 2
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear PaulaandCassie, Thank you for the lovely comments about your stay at Beverly Hills Heights. We are very happy that you and your family enjoyed your holiday break and that you found your apartment to be well-equipped. We are also delighted that you found our breakfast offer to be brilliant. We hope to see you again soon. Best wishes, The... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 5, 2015

Lovely relaxing holiday. Will be back. Top class restaurants are a big plus with this resort. We were well looked after by staff who are helpful and friendly. Plenty of excursions. Be aware of steep hill up to it although the resort has a regular bus to the town.

Was this review helpful? Yes 2
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear Nicola S, Thanks for your kind words about your experience with us. We are happy you enjoyed our unique location and its proximity to the many good restaurants of Los Cristianos area. We are also glad that you found our staff to be friendly and helpful and that you enjoyed the variety of our excursions offers. We hope to... More 

Altrincham
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 4, 2015

Good holiday. Clean accommodation. Nice pool. Plenty to do around about. You can get a taxi up 'heart attack hill' if you don't feel up to scaling it. Reps very persuasive. Don't buy anything off these crooks!

Was this review helpful? Yes 1
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear carolineryan2015, Thank you for taking the time to provide feedback about your stay. We are thrilled to hear that you had a good holiday and enjoyed our pool area. Customer feedback is very important to us and we have noted your comments about the reps. We look forward to your next visit. Best wishes, The Beverly Hills Heights More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 4, 2015

This place is very clean ,the staff helpful ,Nice and quite at night in the hotel. The apartment was a good size .but lacked a washing machine which with children you Do need .Also we had a ground floor apartment which ment the buses and coaches stoped outside and was used continuely leaving engines running which ment we could not... More 

Was this review helpful? Yes 4
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear Alma870, Many thanks for taking the time to review your experience with us. We are delighted that you and your family found your apartment to be very clean and our staff to be very helpful. We are also glad that you found our courtesy bus to be useful and please be assured we have noted your comments about the... More 

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