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Beverly Hills Heights

#12 of 31 Hotels in Arona
Certificate of Excellence
Calle Sierra Nevada, 1 | Urb. Oasis del Sur, Los Cristianos, 38650, Arona, Tenerife, Spain
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230 Reviews from our TripAdvisor Community

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Wick, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel all over the world and I must say this is one of my most favourite places to visit/stay. The staff are fantastic, smart, friendly with a wealth of knowledge that they are willing to share with everyone. Great pool, with Victor who has time for everyone. Great entertainment, good choice of food and beverages. Great product with all... More 

Helpful?
2 Thank John R
San Miguel de Abona, Spain
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

Was there 2 weeks in summer time. It was hot at night air conditioning was off at 1am every single night. Not advisable for people with problems of motion. Way too many stairways and levels from one building to the other

Helpful?
Thank Jussi E
Runcorn, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 2 weeks on a promotional deal provided we attended a half day sell. Therefore we got the apartment for a bargain price. It was a good apartment, just could do with a bit of an update but I guess you get what you pay for and we got a lot more for the price we paid.... More 

Helpful?
Thank Anne-Marie H
Falkirk, United Kingdom
Level Contributor
98 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with friends who have a time share (at another time of the year) in the resort. They go across often and invited us to stay for a few nights to see the place. First impression was that the apartment was very clean and tidy with great views over the bay. Everything needed was there and the little balcony... More 

Helpful?
Thank linzerbairn
Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Great apartment, very clean, well equipped kitchenette, lovely staff. The uphill walk to the hotel is difficult but the free hourly shuttle bus helped. Free WiFi in the bar area. Nice pool but water too cold. We were at the hotel courtesy of Silverpoint, as promised we attended the very lengthy sales pitch, not really a hard sell so it... More 

Helpful?
Thank T4455BQjennyb
lincs
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago

lovely friendly reception staff, were very helpful when we complained about the air con going off at midnight and the bedrooms getting too warm they provided fans for us to use. apartment was well set out and very functional, suited two families very comfortably. regular bed changing and towel exchange, and friendly maid service. on the negative side we had... More 

Helpful?
Thank fishtoft01
Warrington, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We went on a promotional week through Silverpoint Resorts and generally it was really nice. Nice apartment, resort, staff, location. Admittedly it was up a steep hill but after loads of eating and drinking, that was probably a good thing. Taxis available right outside resort as well as a regular bus. The morning with the Rep was ok too, no... More 

Helpful?
1 Thank Giframac
Robyn E, Guest Relations Manager at Beverly Hills Heights, responded to this review

Hi Giframac, Thank you for taking the time to leave us a review. We're glad to hear you enjoyed your stay in the Beverly Hills Heights - the hill is a little steep but it's a great excuse to indulge in extra ice cream throughout your stay! We will pass on your comments regarding the restaurant. We hope to see... More 

Espoo, Finland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice & pleasant stay at Beverly Hills.Quite and clean. Several good restaurant near by. Good evening shows at poolside bar until 10 PM. Only problem was missing WiFi in the room. Not good for disable people as lot`s of stairs and no elevators.

Helpful?
Thank Lade56
Robyn E, Guest Relations Manager at Beverly Hills Heights, responded to this review

Hi Lade56, Thank you for taking the time to leave us a review. We're glad you enjoyed your stay in the Beverly Hills Heights - we apologise for the lack of Wi-Fi in the rooms, we hope to have this resolved as soon as possible - free Wi-Fi is available in the hotel lobby and bar areas. Kind regards, Beverly... More 

Strathaven, United Kingdom
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 16, 2015

First the good things. Reception staff were friendly and efficient. The resort is a nice size - not too big, The communal areas, including the pool and bar terrace were immaculate. The apartment was spacious and well designed. There was an optional helpful starter pack of tea/coffee/sugar/water and UHT milk waiting for us at a cost of 5.10 Euros. Also... More 

Helpful?
Thank Supertr1pper
Robyn E, Guest Relations Manager at Beverly Hills Heights, responded to this review

Hi Supertr1pper, Thank you for taking the time to leave us a review - your comments help us to make improvements for future visits. We're glad to hear you enjoyed the apartment, the resort and the reception staff but sorry that you found the beds so uncomfortable - the reception and housekeeping teams both have mattress toppers which can be... More 

Gloucester U.K.
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 15, 2015

Staff were absolutely wonderful. The Apartment was exactly what we needed - spacious and clean, very well presented and lacked nothing. Peaceful setting - Pool never overcrowded. Entertainment designed to suit the majority. Bar Staff exceptionally good. Reception always helpful and friendly - Just what a holiday is all about.

Helpful?
Thank ElizabethTaylor
Robyn E, Guest Relations Manager at Beverly Hills Heights, responded to this review

Hi Elizabeth Taylor, Thank you for taking the time to leave us a review, we're delighted to hear you enjoyed your time with us at Beverly Hills Heights and we hope to see you again soon in the near future. We will pass on your comments to the bar and reception staff. Kind regards, Beverly Hills Heights More 

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