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Beverly Hills Heights

#12 of 31 Hotels in Arona
Certificate of Excellence
Calle Sierra Nevada, 1 | Urb. Oasis del Sur, Los Cristianos, 38650 Arona, Tenerife, Spain
Beverly Hills Heights
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184 reviews from our community

Traveler rating
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    34
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Maidenhead, United Kingdom
Top Contributor
81 reviews 81 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We knew this area of Los Cristianos from previous visits, but it was our first visit to Beverley Hills Heights. Great place to stay if you are fit, as it is at the top of a (Cardiac) Hill and there are steps in the resort. Our accommodation was very good with a large lounge and an upstairs bedroom, each with... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear Jon_Janet, Many thanks for taking the time to review your experience with us. We are delighted that you enjoyed your stay and that you found your accommodation to be very good and with a large lounge. Customer feedback is important to us and we have noted your comments about our facilities. We hope to see you again soon. Best... More 

Stockton-on-Tees, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

apart from being at the top of a hill i find it difficult to pick fault with beverly hills club and heights. Everywhere was very clean, nice pools, bars and restaurants reasonable priced. The staff were always there to help. We stayed on a free time share promotion week and were looked after no differently to the owners and paying... More 

Was this review helpful? Yes
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear Paul T, Thank you for taking the time to provide a review for your stay with us. We are very happy that you and your family enjoyed your apartment and found our staff to be helpful and attentive. We loved having you with us and very much look forward to your next visit. Best wishes, The Beverly Hills Heights More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 5, 2015

We stayed here end of March beginning of April. The reception staff were excellent, very friendly and helpful. The cleaning staff did a really good job keeping the pool area pristine. Some reviews mentioned it needs a little TLC, It's only minor things, I was happy with the room we had. The hill towards the group of hotels is a... More 

Was this review helpful? Yes 6
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear Jking1412, Thank you for taking the time to provide feedback about your stay at the Beverly Hills Heights. We are happy to hear that you enjoyed our hotel and found our staff to be friendly and helpful. We are also glad you took advantage of our courtesy bus. We have taken your comments very seriously, so please be assured... More 

Armadale, Scotland, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 4, 2015

On arrival staff were friendly and helpful. Patio bar served good food and lovely smoothies. Victor the pool attendant was very pleasant, helpful and great with the kids. Entertainment for adults eg paella making, wine tasting. Entertainment also for kids. The apartment was well equipped, very clean and well maintained.

Was this review helpful? Yes
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear Pat2541, Thank you from the team for your review of your stay with us. We are thrilled to hear that you enjoyed your accommodation and found our staff to be friendly and helpful. We are also glad you found your apartment to be well equipped and very clean. We loved having you with us and very much look forward... More 

Stirling, United Kingdom
Top Contributor
140 reviews 140 reviews
31 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed March 27, 2015

We traded a few timeshare points to stay here for a week. We arrived early from our own timeshare and were pleasantly surprised to find our room ready. We had a one bedroom apartment with a view from one balcony between the buildings to the sea beyond. One of only a few at our side of the complex, as most... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Hi Bfmcm, We want to thank you for choosing the Beverly Hills Heights and we really appreciate your comments. We are glad that you enjoyed our courtesy bus service. However, we are sorry to hear that we did not entirely meet your expectations during your stay with us. We have taken your comments very seriously, so please be assured that... More 

Lutterworth, United Kingdom
Top Contributor
61 reviews 61 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 5, 2015

We own at the Heights but it is the first time we have stayed. Apartment J709 was the two bed duplex, a balcony overlooking the pool and another over looking the town, excellent if a little small for 6. The place is very well equipped and the kitchen is great for one to work in. The apartment was typical Spanish,... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear terryhammond8834 , Many thanks for taking the time to review your experience with us. We are delighted that you enjoyed your stay and that you found your accommodation to be well equipped. Customer feedback is important to us and we have noted your comments about the Wifi. We hope to see you again soon. Best wishes, The Beverly Hills... More 

west yorkshire
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 2, 2015

Never trust a used car salesman sorry that's an insult to used car salesmen its a Silverpoint Time share salesmen you have to watch. We went on a free holiday costing £159.00 admin costs and £260.00 flights and during our stay we had to spend 6h 30m with a rep who wanted us to buy a what I would call... More 

Was this review helpful? Yes 5
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear boatbas, Thank you for your review of your stay with us. We are thrilled to hear that you found your accommodation to be very good and the kitchen well equipped. Customer feedback is very important to us and we have noted your comments about the presentation. As we always strive for improvement, be assured that we are working on... More 

Mirfield, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 22, 2015 via mobile

Stayed In 715 penthouse apartment, biggest in the hotel, private terrace with a hot tub. Fantastic room with great views and a lot of privacy. Rooms are clean and spacious however one downfall is the wi-fi at this resort. €25 per device,(per week) the wi fi worked everywhere but the room so from that front it was disappointing. The wi-fi... More 

Was this review helpful? Yes 1
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear thejoe377, Thank you for taking the time to review your stay at the Beverly Hills Heights . We are very happy that you enjoyed your apartment, and found your room to be fantastic. We are also glad that you enjoyed the company of our barman Juan and lifeguard Victor. We look forward to welcoming you back in the near... More 

Ayr
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 21, 2015

This was my 5th stay at this complex where my sister in law and husband have a timeshare 2 bedroom/2bathroom duplex apartment. It is a lovely big apartment but the furnishings have never been up dated in all that time and are now rather tired! The complex is ideal for a relaxing holiday but as has been mentioned in other... More 

Was this review helpful? Yes 4
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear romanboy22 , Many thanks for taking the time to review your experience with us. We are delighted that you and your family enjoyed our swimming pool area and that you found our staff to be helpful and friendly. Feedback is crucial to the success of our business so be assured that your suggestions are taken into account. We hope... More 

Lincoln
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed January 24, 2015

We stayed in a two bedroom appartment, two patio areas, bedrooms downstairs along with 2 bathrooms. Third bathroom upstairs with lounge/dining area and kitchen. Very quiet and restful probably too quiet for a family with children, nothing laid on for them. We had a couple of problems but they were sorted out very quickly. The staff were all so friendly... More 

Was this review helpful? Yes 4
Maria G, Management Company Representative at Beverly Hills Heights, responded to this review

Thank you for your feedback which has been noted. We will endeavour to improve wherever possible so that Beverly Hills Heights continues to be an excellent holiday resort. More 

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