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Beverly Hills Heights

#12 of 31 Hotels in Arona
Certificate of Excellence
Calle Sierra Nevada, 1 | Urb. Oasis del Sur, Los Cristianos, 38650 Arona, Tenerife, Spain
Beverly Hills Heights
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191 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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ballinasloe
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family of four 2 adults and 2 grown up girls stayed at The BHH for a week and really enjoyed it. We had a duplex style apartment with no less than two balconies and two bathrooms.First class amenities fully equipped kitchen only used for breakfast staff were extremely helpful and friendly.Victor who was in charge of the pool was... More 

Was this review helpful? Yes
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear michael joseph m, Thanks for your kind feedback. We are glad that you and your family enjoyed your holiday break. Victor will be delighted to hear that his help was appreciated. We are glad that you enjoyed our pool bar and the restaurants around the area. We hope to see you again soon. Best wishes, The Beverly Hills Heights More 

Yeovil, United Kingdom
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had unit 605 which was overall very well maintained, parts of the kitchen and bathroom are looking a bit tired, but the maids do a great job of cleaning and provide a 5 day a week service, towels changed alternate days (Mon, Wed & Fri for us) Sheets twice a week. Rubbish cleared Mon to Fri. Tell reception if... More 

Was this review helpful? Yes 1
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear ivang1950, Thanks for your feedback.We are glad that you enjoyed your break and that you found our staff to be helpful and friendly. We are also very happy that you found our courtesy bus service to be useful and we will be sure to let Viktor know your kind words. Thanks again and we hope to see you again... More 

Chislehurst, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a lovely resort.Everywhere is painted white so bring your Sunglasses! Lots of steps,so really double check where you are in the complex. You really know you are on Holiday here. Everywhere is chilled and you are left to get on with your own business in peace. If you want any help or information the Hotel Staff are at... More 

Was this review helpful? Yes 1
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear PaulaandCassie, Thank you for the lovely comments about your stay at Beverly Hills Heights. We are very happy that you and your family enjoyed your holiday break and that you found your apartment to be well-equipped. We are also delighted that you found our breakfast offer to be brilliant. We hope to see you again soon. Best wishes, The... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely relaxing holiday. Will be back. Top class restaurants are a big plus with this resort. We were well looked after by staff who are helpful and friendly. Plenty of excursions. Be aware of steep hill up to it although the resort has a regular bus to the town.

Was this review helpful? Yes 2
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear Nicola S, Thanks for your kind words about your experience with us. We are happy you enjoyed our unique location and its proximity to the many good restaurants of Los Cristianos area. We are also glad that you found our staff to be friendly and helpful and that you enjoyed the variety of our excursions offers. We hope to... More 

Altrincham
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

Good holiday. Clean accommodation. Nice pool. Plenty to do around about. You can get a taxi up 'heart attack hill' if you don't feel up to scaling it. Reps very persuasive. Don't buy anything off these crooks!

Was this review helpful? Yes
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear carolineryan2015, Thank you for taking the time to provide feedback about your stay. We are thrilled to hear that you had a good holiday and enjoyed our pool area. Customer feedback is very important to us and we have noted your comments about the reps. We look forward to your next visit. Best wishes, The Beverly Hills Heights More 

London, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This place is very clean ,the staff helpful ,Nice and quite at night in the hotel. The apartment was a good size .but lacked a washing machine which with children you Do need .Also we had a ground floor apartment which ment the buses and coaches stoped outside and was used continuely leaving engines running which ment we could not... More 

Was this review helpful? Yes 2
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear Alma870, Many thanks for taking the time to review your experience with us. We are delighted that you and your family found your apartment to be very clean and our staff to be very helpful. We are also glad that you found our courtesy bus to be useful and please be assured we have noted your comments about the... More 

Pune, India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would like to list the pros and cons about the resort in general....starting with the pros.. The apartments are really nice, well kept and very spacious Resort on the whole is very well maintained, swimming pool is nice and big Many super markets and restaurants in close vicinity Free shuttle service to the beach and back which very useful... More 

Was this review helpful? Yes 2
Jacopo G, Guest Services at Beverly Hills Heights, responded to this review

Dear Chirag80, We want to thank you for choosing the Beverly Hills Heights. We are happy that you and your family enjoyed your accommodation and that you found your apartment to be really nice and very spacious. We have taken your comments very seriously, so please be assured that your suggestions are taken into account by our team. We hope... More 

Maidenhead, United Kingdom
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed May 4, 2015

We knew this area of Los Cristianos from previous visits, but it was our first visit to Beverley Hills Heights. Great place to stay if you are fit, as it is at the top of a (Cardiac) Hill and there are steps in the resort. Our accommodation was very good with a large lounge and an upstairs bedroom, each with... More 

Was this review helpful? Yes 2
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear Jon_Janet, Many thanks for taking the time to review your experience with us. We are delighted that you enjoyed your stay and that you found your accommodation to be very good and with a large lounge. Customer feedback is important to us and we have noted your comments about our facilities. We hope to see you again soon. Best... More 

Stockton-on-Tees, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 24, 2015

apart from being at the top of a hill i find it difficult to pick fault with beverly hills club and heights. Everywhere was very clean, nice pools, bars and restaurants reasonable priced. The staff were always there to help. We stayed on a free time share promotion week and were looked after no differently to the owners and paying... More 

Was this review helpful? Yes
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear Paul T, Thank you for taking the time to provide a review for your stay with us. We are very happy that you and your family enjoyed your apartment and found our staff to be helpful and attentive. We loved having you with us and very much look forward to your next visit. Best wishes, The Beverly Hills Heights More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 5, 2015

We stayed here end of March beginning of April. The reception staff were excellent, very friendly and helpful. The cleaning staff did a really good job keeping the pool area pristine. Some reviews mentioned it needs a little TLC, It's only minor things, I was happy with the room we had. The hill towards the group of hotels is a... More 

Was this review helpful? Yes 7
Jacopo G, Public Relations Manager at Beverly Hills Heights, responded to this review

Dear Jking1412, Thank you for taking the time to provide feedback about your stay at the Beverly Hills Heights. We are happy to hear that you enjoyed our hotel and found our staff to be friendly and helpful. We are also glad you took advantage of our courtesy bus. We have taken your comments very seriously, so please be assured... More 

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