Can’t make my mind up on this one. This hotel tries very hard. The pros: - Excellent unobtrusive staff Cosmopolitan atmosphere Loads of space in all the public areas (albeit it was November and the hotel was fairly empty) Good quality gym equipment Sunbeds galore with dry towels whenever you wanted Regular free bus shuttle into Maspalomas throughout the day... more

Having stayed in a number of Starwood proprties around the world, this one would come near the top of my list in most categories. From a sincere and very helpful reception to room quality, views, facilities and food, there were very few points about which you could be negative. The resort is spectacularly situated on a hilltop site about 6... more

This hotel is amazing, 7 pools, sun 4 poster beds on the highest point of the mountain and big rooms. Food and drink was not expensive and good, nice friendly staff - we are going back in November!! more

We enjoyed every moment of our stay here (7 days) and cannot recommend the hotel highly enough. Good points- >The service from all of the staff was excellent, everyone was very helpful and polite and made every effort to assist us during our stay. >The hotel was very clean/well kept, an interesting aesthetic but very nicely designed, especially the pool... more

We stayed at the Sheraton in the last week of May and had a superb holiday. We loved the location of the hotel; going back from the main resort was always a pleasure and a relief. The mountains are beautiful, especially in May, as there are a lot of colours and flowers. The views from the hotel room (we had... more

Second time there so they must have done something right first time round. An even better room this time - spacious balcony with great views to the mountains. Only gripe was that there was only one restaurant open in the evening which had a limited menu if you were there for long - it was off season for them so... more

Stayed in the nearby villas last year and decided on the hotel this year. Web booking rate only €105 per room per night, room only. Quoted €20 pp for breakfast. Hotel double debitied my card at time of booking but all sorted with one phone call. On check in, advised that our rate included breakfast....result. Terrific room, spacious, spotless, modern,... more

2 adults 2 children aged 6 and 3 stayed nine nights, premier corner room. check in was quick and professional, champagne on arrival and in the room within 10 minutes. Reception is very modern like the rest of the hotel with harwood, slate, glass and lime stone the style throughout. Hotel is on 11 floors set against the mountain in... more

Stayed at this hotel for a week with my wife who is 22 weeks pregnant as we needed time to relax and unwind. Location is great - away from the noise and chaos around 'Ingles' but not too far from all the hotspots on the island. Lots of space to lounge around - plenty of sunning areas! We hired a... more