The staff cannot do enough to help you. They are polite and several can speak English, German, Italian and French. Even some Scandinavian languages. We spent a lot of time sitting by the pool taking the sun. Also small shops nearby and right next to beach. Lovely gardens where you can be quiet and away from other people. English newspapers... More

I am amazed what a fical lot holiday makers are, and can not beleive the remarks some make about this great hotel, yes its looks 60s from the outside. We have stayed every year for the last ten years and have nothing but praise for the staff the meals and the homely feel this hotel creates. We have stayerd at... More

Just back from a stay at this hotel. Had explicitly stated that it was for a special occasion, first time visitor, and requested a high room with nice view. 2 rooms booked for single occupancy. Oh dear. Had no idea 5 star hotels had single rooms - and I mean very small, 1 hand towel, 1 bath towel, 1 cheap... More

Wonderful location with many sea front restaurants close by. Everything from small to larger restaurants with varying degree of sophistication. In other words, anyone can find a restaurant or bar they can enjoy. On the plus side, the Oasis is reasonably well appointed. The staff are delightful. The restaurants’ food is pretty good. The Hotel is due to be refurbished... More

My wife and I managed one night out of our eleven at this establishment, before being transferred to another hotel. Food is awful, only made worse by the arrogant and rude waiting staff. This coupled with the plastic chairs on the miniscule balcony overlooking the tired and threadbare lawns and the shopping arcade with the loud music, Is not the... More

This hotel is going to have a refurbishment from spring 2013 ready to open again winter 2013. Booked up with Thomson Holidays. This is a very large hotel with rooms some of which are a long way from the main reception and restaurant areas. The room we had overlooked the car park but this was not a problem as the... More

Great location, great food, great service! Spent a quite, relaxing week there in November 2012. It has everything I want in a 5 star hotel. Would like to return before it becomes just another flashy Maspalomas hotel!

I have spent twenty holidays (over thirty weeks) at this hotel during the past twenty years, so for sure I have mostly enjoyed my time there, otherwise I wouldn't have been back year after year. During the glorious past (over 10 years ago) it was 'The Hotel' of Gran Canaria but unfortunately it slowly turned into a (german) sanatorium. The... More

Booked this hotel as a last minute deal. Never been to Gran Canaria before, so wasn't sure what to expect. Hotel is Spanish chain, and the guests were mostly Germans, with a few Dutch and Belgians. Service was superb and the food excellent. Nothing was too much trouble for any of the staff. However, there is a hierarchy, with the... More