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Club Vista Serena

Certificate of Excellence
Calle Capricornio 2 | Campo Internacional, 35100 Maspalomas, Gran Canaria, Spain
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1 room 1 guest
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Club Vista Serena
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172 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greater London, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The reason I picked here at the first place was because I always check on reviews before I book holidays, hotels and restaurants. I noticed there were loads of great reviews on trip advisor for this particular hostel for people mainly families and group staying.I have stayed here for the full trip of my holiday total 9 days, I pretty... More 

Was this review helpful? Yes
Ruth Y, Gerente at Club Vista Serena, responded to this review

Thank you very much for your lovely comments.. I'm glad you can a good experience here with us in Club Vista Serena. We are looking forwrad to your next visit. Regards, Club Vista Serena More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

oscar runs the poolside bar and restaurant, he along with his team of two work extremely hard, serving up excellent evening meals and snacks, (the hot dog is fab), the apartments are clean and well serviced, a small friendly complex

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Beverley, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed July 18, 2015

Had a very relaxing stay. Lovely small complex. No fighting for sun beds. Great pool bar providing excellent bar food. Look forward to next visit. It's a little bit out of the main area but taxi only 4 euro to Yambo etc. well stocked small supermarket on site and larger Spar just around the corner.

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Ruth Y, Manager at Club Vista Serena, responded to this review

Thank you very much for your nice comments. We are glad that you had a good time. We hope to see you in the future. Regards, CLub Vista Serena More 

Bath, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 7, 2015

Rooms are good, not fancy. Staff are fantastic. Bar and restaurant are great. Low key, and always a restful fortnight with the family - by the pool, at the water park, beach or in the mountains. Highly recommended for anyone who wants great weather, pleasant surroundings, a few glasses of wine with dinner and an early night.

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Singapore, null, Singapore
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 3, 2015

Stayed here for 2 nights, apartment is big with bedroom, sofa area, balcony and kitchenette with cooking utensils.. good for family.. the community have small pool and bar, receptionist are accommodating.. all in this apartment type hotel is good.

Was this review helpful? Yes 2
England
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

We stayed for 9 nights. When in Gran Canaria we always stay at the Vista Serena. Excellent staff, reception, bar staff, the lovely ladies who clean the apartments and the maintenance staff. Nothing is too much. Quiet resort but not too far from amenities with Holiday World not very far a small fun fair with lots of activities for families.... More 

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Was this review helpful? Yes 1
Ruth Y, Manager at Club Vista Serena, responded to this review

Thanks for your positive comments. I will pass your warm words to all the staff, specially the cleanears who work so hard. We shall see you in your next visit :-) Regards, Club Vista Serena More 

Edinburgh, United Kingdom
1 review
1 of 5 stars Reviewed May 6, 2015

We stayed here for two weeks after reading reviews, both weekends were spoiled by firstly a football tournament and many of the parents and teams staying over the entire weekend this resulted in overcrowded public areas with no sunbeds available all weekend and secondly the following weekend we had a mass of visitors due to public holiday again pool area... More 

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Enfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

We booked this place after seeing the reviews, and we were not disappointed. Oscar made everybody very welcome, and the food was so much better than the food on offer in the restaurants in the resort as a whole, and oscars Canary Soup was perfect. it is a little out of the way, but we both like a walk, so... More 

Was this review helpful? Yes 1
Ruth Y, Gerente at Club Vista Serena, responded to this review

Dear M. Thanks for your comments. We are glad that you enjoyed your time here with us. I will surely pass your nice words to Oscar and Jorge at the bar. Jorge's food it's worth trying; his Canarian soup is wonderful! ;-) We have painted all the outside of the apartments, now we are beginning to do some things on... More 

Cumbria, England
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 24, 2015

Booked this through a Timeshare exchange. Emailed the resort to request an apartment which got the sun through the day and they were more than accommodating. We stayed in Apartment 12 A (which was an upstairs apartment right by the pool but not directly overlooking). Apartment was clean, although some refurbishment was a little overdue, but acceptable, just not normal... More 

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Ruth Y, Director General at Club Vista Serena, responded to this review

Dear E, We are glad that you had a good stay and that you enjoyedyour walks through the wonderful promenade with you recovered ankle :-) As you say, here in Club Vista Serena, we are always trying to improve; right now we have finished painting the whole resort on the outside and it looks faboulous! Our next changhe will be... More 

Nottinghamshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

Have visited here mulitple times - both as a family and as a couple. Always a friendly welcome, good quality food, cheap drinks, and good, well-equiped rooms. Only downside is that it is a little expensive, but we're always willing to pay the extra to stay here for the fantastic service. Unfortuneately on our next visit (next week) they were... More 

Was this review helpful? Yes 1
Ruth Y, Director General at Club Vista Serena, responded to this review

Thank you very much for your lovely comments. We are glad that you have enjoyed your past visitis and hope you can visit in the future since next week is already taken. For next time, always check twice, there could be some cancellations and may fit you in. We always give priority to our repeat guests! More 

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