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All 65 Maspalomas hotels

Club Vista Serena

3.0 of 5 Hotel   |   Calle Capricornio 2 | Campo Internacional, 35100 Maspalomas, Gran Canaria, Spain
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Club Vista Serena
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82%
Ranked #15 of 65 hotels in Maspalomas
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
PeterboroughGasman March, United Kingdom
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104 people have reviewed this hotel

Traveler rating
    53
    33
    11
    6
    1
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18
54
3
Business
0
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
March, United Kingdom
Contributor
19 reviews 19 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last visited 2 years ago, previously had satellite TV by the pool, unfortunately not now. Rooms still comfy, pool bar that accommodates all, with vast amounts of food to fill the hungriest tourist. Oscar is a star behind the bar, always has a smile & is a good host.

Was this review helpful? Yes
Alejandro_Santana_H, Gerente at Club Vista Serena, responded to this review

Dear Club Vista Serena Guest, We wish to thank you for your feedback posted on Tripadvisor and are pleased to hear that you were once again entirely satisfied with every aspect of our hotel. As our Resort philosophy is to offer our guests a first class service and an exquisite choice of food, we are delighted to read that you... More

keighley
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2014

we are 2 couples just returned from vista serena 1 week ago, and just found time to write this review, well what can I say it was excellent and we are just in the process of booking for next January. we stayed 5 weeks this year, and hopefully will be staying 4 weeks next year,the resort and area has everything... More

Was this review helpful? Yes
Alejandro_Santana_H, Gerente at Club Vista Serena, responded to this review

Dear Club Vista Serena Guest, Thank you very much for your 5 star review posted on Tripadvisor. We are so glad to hear that you once again had an impressive relaxing holiday in our Club Vista Serena and truly appreciate your kind words. Ruth, Carmen, Oscar, Vicky and all our team from reception and F&B department were thrilled to hear... More

Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2014 via mobile

This was our 13th winter stay at Vista Serena and it's like home from home Carmen and the rest of the staff are super friendly and the place is spotless.Child friendly. Special mention to Oscar and his staff who have transformed the bar restaurant. The food was superb and very reasonable, the large measures of Drambuie were much appreciated. Highly... More

Was this review helpful? Yes 2
Alejandro_Santana_H, Gerente at Club Vista Serena, responded to this review

Dear Club Vista Serena Guest, First at all we thank you for writing a review on Tripadvisor about your experience among us and in the name of all the staff from Club Vista Serena Resort we also thank you for choosing one more time Club Vista Serena for your winter sunny holidays in Gran Canaria. We appreciate the time you... More

Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed January 15, 2014

We went for the second time to Club Vista Serena, again we had a great and relaxing holiday. It is a relative small scale apartment complex, very well maintained and extremely friendly and helpful staff: reception, restaurant but as well cleaning ladies and gardeners. Apartments are good size for 2 adults and 2 kids (4 adults might be a bit... More

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Alex_Santa_Ana, Gerente at Club Vista Serena, responded to this review

Dear Club Vista Serena guest, We thank you for having chosen "Club Vista Serena" once again for your vacation in Maspalomas, Gran Canaria and on behalf of all the Staff ; we also thank you for posting a review about your experience at our resort. We want to express you how pleased we are to know that you have had... More

Hassleholm, Sweden
1 review
5 of 5 stars Reviewed January 6, 2014

Amazing staff, helpful, nice. The facility is great when there is a heated pool, children's pool. Quiet neighborhood, depending on who lives there. Friendly bar staff. The apartments are big enough for 2 people. 4 people works well. We will gladly return in 2014. Would highly recommend this establishment. Walking distance to San Fernando Market & Holiday World

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Alex_Santa_Ana, Gerente at Club Vista Serena, responded to this review

Dear Club Vista Serena Guest, Thank you so much for your 5 star review posted on Tripadvisor. We are so glad to hear that you found our resort to be superb and the drink and food first class in regards of choice and quality. The Staff from our Restaurant-Pool Bar were thrilled to hear about your special mention and truly... More

Dunblane, Scotland
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 3, 2014

We came back to the apartment we have stayed in on previous occasions, and it was like coming to our holiday home. We stay for 4 weeks. The property is getting to be in need of some TLC. the pool edging, many apartment walls, inside and out, are needing painted, The temperature of the pool is definitely lower than it... More

Was this review helpful? Yes 1
Alejandro_Santana_H, Gerente at Club Vista Serena, responded to this review

Dear Club Vista Serena Guest, We wish to thank you for your feedback posted on Tripadvisor and are pleased to hear that you were once again entirely satisfied with every aspect of our hotel. As our Resort philosophy is to offer our guests a first class service and an exquisite choice of food, we are delighted to read that you... More

Chesterfield, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 1, 2014

Good apartment - clean and well equipped but may be in need of a refurb - wi fi in the complex is poor - only available around the pool - the apartments are away from amenities - so we hired a car for the full week. Staff on reception were very helpful. Safety deposit box was downstairs from the reception... More

Was this review helpful? Yes 1
Alejandro_Santana_H, Gerente at Club Vista Serena, responded to this review

Dear Club Vista Serena Guest, We wish to thank you for your feedback posted on Tripadvisor and are pleased to hear that you were entirely satisfied with every aspect of our resort. As the well-being of our guests is of great importance to us, we want to make sure that everyone is provided with our best service at all times.... More

London, United Kingdom
Top Contributor
88 reviews 88 reviews
17 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed December 30, 2013

Positive - 1) Look exactly the same as the pictures shown on booking.com 2) Enough furniture and equipment to make us feel homely 3) Considerably cheap. But I would rather pay more for better services (see negative for what I meant) Negative - 1) The walls are very thin. You can hear kids screaming from the unit next door and... More

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Alejandro_Santana_H, Gerente at Club Vista Serena, responded to this review

Dear Club Vista Serena Guest, We are very concerned about the situations reported, since we know the importance of the opinion of our valued guests. All our human team feel sorry that we could not meet your expectations and that you could not enjoy your vacations as you deserved. During the Christmas time we used to have many children at... More

Newport Pagnell, England
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed December 17, 2013

We returned from our holiday at Club Vista Serena at the end of November, the 8th year in a row and we spent 18 days there. It's not be near the beach but it is an ideal location. We were able to relax and have a quiet, peaceful and enjoyable holiday. Ovioulsyu if you go in school holiday time it... More

Was this review helpful? Yes 1
Alejandro_Santana_H, Gerente at Club Vista Serena, responded to this review

Dear club Vista Serena Guest, On behalf of all staff members of the "Club Vista Serena Resort" we would like to thank you for choosing us again. We are happy to see that you noticed our keeping our high quality standards year after year. Guest satisfaction is the goal of our company, so we are more than happy to have... More

NY
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed December 16, 2013

If you are there for relaxation, it is the place. It is small and nice. The receptionists are friendly and helpful. But it's not close to anything. If you are looking for fun or party or actions, you need to stay in somewhere close to the beach. Although the hotel offers some entertainment and decent dinner package, it is not... More

Was this review helpful? Yes 1
Alejandro_Santana_H, Gerente at Club Vista Serena, responded to this review

Dear Club Vista Serena Guest, It has been a pleasure to have you with us at "Club Vista Serena Resort". On behalf of "Club Vista Serena Resort", we would like to thank you for your recent review shared regarding your recent vacation. This feedback counts as valuable information for us when evaluating our hotel and services. With such comments, we... More

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Additional Information about Club Vista Serena

Also Known As:
Club Vista Serena Hotel
Club Vista Serena Hotel Maspalomas
Hotel Vista Serena
Vista Serena Hotel
Club Vista Serena Maspalomas, Gran Canaria
Address: Calle Capricornio 2 | Campo Internacional, 35100 Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Amenities:
Free Parking Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#16 Family Hotel in Maspalomas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Vista Serena 3*
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