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Club Vista Serena

Certificate of Excellence
Calle Capricornio 2 | Campo Internacional, 35100 Maspalomas, Gran Canaria, Spain
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Club Vista Serena
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Ranked #16 of 66 Hotels in Maspalomas
Certificate of Excellence
A recent review
3 of 5 stars reviewed 4 weeks ago
Cleodyfrancisco Singapore, null, Singapore
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164 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, null, Singapore
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights, apartment is big with bedroom, sofa area, balcony and kitchenette with cooking utensils.. good for family.. the community have small pool and bar, receptionist are accommodating.. all in this apartment type hotel is good.

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England
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 14, 2015

We stayed for 9 nights. When in Gran Canaria we always stay at the Vista Serena. Excellent staff, reception, bar staff, the lovely ladies who clean the apartments and the maintenance staff. Nothing is too much. Quiet resort but not too far from amenities with Holiday World not very far a small fun fair with lots of activities for families.... More 

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Was this review helpful? Yes 1
Ruth Y, Manager at Club Vista Serena, responded to this review

Thanks for your positive comments. I will pass your warm words to all the staff, specially the cleanears who work so hard. We shall see you in your next visit :-) Regards, Club Vista Serena More 

Edinburgh, United Kingdom
1 review
1 of 5 stars Reviewed May 6, 2015

We stayed here for two weeks after reading reviews, both weekends were spoiled by firstly a football tournament and many of the parents and teams staying over the entire weekend this resulted in overcrowded public areas with no sunbeds available all weekend and secondly the following weekend we had a mass of visitors due to public holiday again pool area... More 

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Enfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2015

We booked this place after seeing the reviews, and we were not disappointed. Oscar made everybody very welcome, and the food was so much better than the food on offer in the restaurants in the resort as a whole, and oscars Canary Soup was perfect. it is a little out of the way, but we both like a walk, so... More 

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Ruth Y, Gerente at Club Vista Serena, responded to this review

Dear M. Thanks for your comments. We are glad that you enjoyed your time here with us. I will surely pass your nice words to Oscar and Jorge at the bar. Jorge's food it's worth trying; his Canarian soup is wonderful! ;-) We have painted all the outside of the apartments, now we are beginning to do some things on... More 

Cumbria, England
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 24, 2015

Booked this through a Timeshare exchange. Emailed the resort to request an apartment which got the sun through the day and they were more than accommodating. We stayed in Apartment 12 A (which was an upstairs apartment right by the pool but not directly overlooking). Apartment was clean, although some refurbishment was a little overdue, but acceptable, just not normal... More 

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Ruth Y, Director General at Club Vista Serena, responded to this review

Dear E, We are glad that you had a good stay and that you enjoyedyour walks through the wonderful promenade with you recovered ankle :-) As you say, here in Club Vista Serena, we are always trying to improve; right now we have finished painting the whole resort on the outside and it looks faboulous! Our next changhe will be... More 

Nottinghamshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 16, 2015

Have visited here mulitple times - both as a family and as a couple. Always a friendly welcome, good quality food, cheap drinks, and good, well-equiped rooms. Only downside is that it is a little expensive, but we're always willing to pay the extra to stay here for the fantastic service. Unfortuneately on our next visit (next week) they were... More 

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Ruth Y, Director General at Club Vista Serena, responded to this review

Thank you very much for your lovely comments. We are glad that you have enjoyed your past visitis and hope you can visit in the future since next week is already taken. For next time, always check twice, there could be some cancellations and may fit you in. We always give priority to our repeat guests! More 

Nantwich, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 14, 2015

amazing place to stay all the staff were lovely and helpful apartments were great had everything you needed lovely clean pool and pool area very quiet and peaceful lovely location the bar was great fantastic food ate there most days and nights Oscar and George were fantastic nothing was too much trouble will hopefully be back in October didn't want... More 

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Ruth Y, Gerente at Club Vista Serena, responded to this review

Dear B, Thanks so much for your nice words. We are glad that you had a good time and we look forwrad to your next visit. Give your lovely daughter a big hug from us. More 

Nuneaton, United Kingdom
Level Contributor
181 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
4 of 5 stars Reviewed February 24, 2015

First of all the good bits (which are many)...the pool is beautiful and very warm. The staff are also very friendly and helpful. The food at the complex is very tasty and very good quality and the staff at the bar are very humourous and their customer service excellent. My main gripe at the complex was the internet which was... More 

Was this review helpful? Yes 1
Fife
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed February 15, 2015

Although we've been coming to Gran Canaria for many years and normally stay in the Maspalomas area, this is the first time we've actually stayed at the Club Vista Serena. The complex itself isn't big but has everything you could need, two heated swimming pool (a large pool and one smaller for children), a restaurant with take-away menu and the... More 

Was this review helpful? Yes 2
Leeds
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 27, 2015 via mobile

Can't quite get over how fantastic value for money this place is staff are outstanding as are all the facilities nothing is too much trouble from all of them pool bar does Amazing food till 10.30 and very reasonable price As are the drinks the rooms are very large in the apartments and well equipped and serviced Well done we... More 

Was this review helpful? Yes 2
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