On arrival we were disappointed as we had paid extra for garden room and expected room large enough for 2 or 3 beds, similar to the one in Thomson brochure. We were allocated room 3114 which is a small double BUT with full sea view. After a while it grew on us and we soon learned that being elsewhere would... more

Just returned from a 2 week stay at the Riu ClubHotel Gran Canaria which we both thoroughly enjoyed. The hotel was ideally located being next to a prom which led to the beaches in both directions - the Maspolomas sand dunes and shopping centres. A very easy and enjoyable walk with absolutely no hassle from any time share touts. The... more

Just returned from an excellent relaxing holiday. Got off to a bit of a bad start with our room. It was so small - not the type we are used to at a Riu - but after speaking to reception staff we were given a much nicer, larger room. However I agree with other reviews that the air con is... more

Just returned from a very pleasurable week at this hotel. There is only one real negative thing I have to say, the air conditioning is useless. It was always much hotter in our room than outside and it was impossible to sleep without the balcony door wide open at night. That said we are considering returning next year so that... more

We stayed for week and enjoyed our stay - the hotel was clean, the staff helpful and polite, and the facilties offered by the hotel were overall good but didnt in my view represent value for money given the price paid. Food - overall was good but some meals were bland and tasteless - really didnt enjoy the "far east"... more

Stayed here for a week in September with my partner and my parents. Had a great holiday all round. The hotel has 3 pools situated next to each other and 2 pool bars, 1 of which becomes an a la carte on an evening which you could pre book at no extra charge. There were 2 main buffet restaurants 1... more

We have returned from this beauiful hotel (first impression) today. We were there for 2 weeks. The purpose of our holiday was to chill out and re-charge our batteries. This we did easily. The staff in the reception, restaurant were excellent and by enlarge the bar staff were also very friendly and attentive. It is a very busy Hotel. Although... more

Recently returned from Riu Clubhotel in Mellanores Gran Canaria. Hotel is quite large, as are most of the hotels in this fairly new resort. Hotel itself is clean, good condition. Average 4 star, nothing spectacular inside. Hotel rooms clean and tidy, but not particularly exciting. Best advice is email the hotel first to request high floor or quiet location, as... more

Just returned from a one week holiday on 7th September. We only went for a week because we had never been to Gran Canaria before and we wern't sure about staying in this place for 2 weeks. Hindsight is a wonderful thing and I wish we had booked for the 2 weeks. The service in this hotel is second to... more