I loved this hotel,spent 2 days with my jaw dropped looking around,is so beautifully designed.So many nice areas to sit.Try Ovo restaurant,the taster menu only 28 euros was amazing. Shame public areas,bars etc too quiet at night.Don't miss the spa,floatation room was really cool. Breakfast was great selection.loved the cava and caviar.Staff wouldn't let us carry anything,so attentive.Ate by the... more

I spent a week at the hotel travelling with my husband, my brother in law and his wife. The hotel is fabulous, the staff and i mean all the staff , from the gardeners to the chambermaids, from the restaurant staff to the staff on reception, all were extremely pleasant and very helpful. The rooms were huge and beautifully furnished... more

as i booked an holiday at the gran canaria i found an offer with a travel agency ad on paper it looked good this is not a 5 stars the lobby is impressive and so is the spa but it seems all as a big show and as i dont live in the lobby of the hotel i like my... more

We stayed in this hotel in Easter time with young children (7 months and 4 yrs). The room was very spacious for 4 people with a lot of luggage, strollers, baby cot etc. The hotel restaurants were good, not stunning but good. Staff was friendly and professional. Room service variety wasn't really at 5* level, but the service was good.... more

We have been one week in this hotel with my husband. Hotel is very nice, from outside is illumined in the evening with many colors. When you come inside, to the lobby and reception area, you can see amazing view, very big crystal lustre and elegant lobby area. Rooms are very big, big and comfortable bed, seeting area, terrace with... more

I don't know how people can criticise this hotel. We stayed for a week at Easter and it was superb. Staff were very friendly and were always looking to enhance your stay. We had a standard room and it was like a suite. the bathroom was out of this world and very nice decor. Food was top notch every night... more

We have stayed in a number of hotels in Maspalomas now, and this is easily the best. The facilities are excellent, the hotel is opulent, location superb, food high quality. The spa is terrific - very well worth the trip. We enjoyed a Thursday night (2200-0000) jacuzzi with a bottle of Möet for two (Along with 4 other couples) for... more

A little bit crowded, but with beautiful rooms, great food and elegant restaurants. Pools - clean and luxurious. more

Excellent hotel. I was of two minds whether to write review as this is the kind of place you don't want to tell too many people about. If I had any complaints it would be two minor points. A full time dedicated concierge desk would be better than guest relations/ front desk and a couple more English TV channels would... more