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Palm Oasis

3.0 of 5 Avda Albert Einstein s/n | Sonnenland, 35100 Maspalomas, Gran Canaria, Spain
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Certificate of Excellence 2014
Palm Oasis
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Palm Oasis
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347 reviews from our community

Traveler rating
    136
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    1
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Palm Oasis
See the most recent reviews
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 27, 2014

My boyfriend and I are just back from a weeks holiday at palm oasis. We arrived late on a Tuesday night, exhausted after a 4 hour flight and drive journey we ate in the hotel restaurant which was lovely. Pizza was great. We walked around the grounds that night, couldnt wait to try the pool the next morning as it... More

Was this review helpful? Yes 2
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis, responded to this review

Dear client, First of all we would like to thank you for taking time to write this kind review of Palm Oasis. We are very pleased that you enjoyed your stay with us and that you liked our facilities. Your kind words will be shared with all the team of the hotel. We will check your comment regarding the paint... More

Grimsby, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 25, 2014

We have stayed at Palm Oasis several times and found it to be an excellent resort in terms of friendliness of staff, cleanliness and comfort however, on this occasion (Sept 2014), we had the very unpleasant experience of being burgled on our last night. We had been allocated room 109 which was the bottom floor of a block of three... More

Was this review helpful? Yes 5
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis, responded to this review

Dear Sir Thanks for sharing your experience about your recent stay with us last September. We appreciate very much your kind words about our Resort and our staff, this is very important to us and we will share it with all the staff. We are very sorry about the incident on your last night. We are very concern about the... More

Oxford, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 20, 2014

My Wife and I have been coming to Palm Oasis since it opened in the 90's.We have visited at many different times of the year and have always wanted to return.This year we brought our Daughter and Grandaughter, everyone enjoyed themselves.We ate in sometimes,this is easy because of the well equipped kitchen.My Grandaughter loved the baby pool and also the... More

Was this review helpful? Yes 1
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis, responded to this review

Dear guest, First of all we would like to thank you for taking time to write this kind review of Palm Oasis and for your recommendation to other travellers. We are very happy to know, that you enjoy since a lot of years your stay with us and that you like our facilities. The team of Palm Oasis is looking... More

manchester
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 16, 2014

We stayed in a top floor self catering flat. No lift, which could be a problem if you had mobility problems or a lot of luggage, but otherwise really worth it for the roof terrace as well as the balcony. Side with view out to sea also gets most sun. Loads of space for 2 of us and would be... More

Was this review helpful? Yes
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis, responded to this review

Dear Guest, Thank you very much for your kind review and for your recommendation to other travelers. We are happy that you had a good experience with us and we are really pleased that you enjoyed the hotel facilities. Regarding your comment about not having lifts, we would like to inform you, that we have disabled rooms with easy access... More

1 review
5 of 5 stars Reviewed September 15, 2014 via mobile

My boyfriend and I have just returned from a weeks stay at the palm oasis. It was our first time staying there and we were so happy with it we are looking to book again. It was the best hotel we have ever stayed in and we have been to a few! We booked for half board, breakfast was a... More

Was this review helpful? Yes
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis, responded to this review

Dear Guest, Thank you for choosing Palm Oasis for your holidays and writing such a lovely review regarding your stay. We are very pleased, that you enjoyed your time with us and the hotel facilities. We will share your kind words regarding our staff with the whole team and hope to welcome you soon in our hotel. With kind regards More

Edinburgh
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed September 7, 2014

We booked a studio apartment at the Palm Oasis resort in Maspalomas in exchange for a week at our 5-star resort in Malta through Intervals International. The first thing we became aware of was that Palm Oasis was categorised as a 3-star hotel. This is in no way a criticism of Palm Oasis but rather an issue with the way... More

Was this review helpful? Yes 3
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis, responded to this review

Dear guest, Thank you very much for choosing our hotel for second time and also for your kind review. We are very glad that you enjoyed your stay with us and that you liked our facilities. Regarding your comment about reserving the sunbeds, is our policy to discouage our guest ot do so, but is not an easy task. We... More

Perth, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 6, 2014

This was our first visit to Palm Oasis. Location wise it is a bit away from things, but there are taxis always on hand at a cost of about €4, so its location didn't bother us. The apartment was very spacious with a well equipped kitchen, large shaded patio with table, chairs and sun beds. Excellent bathroom and bedroom with... More

Was this review helpful? Yes
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis, responded to this review

Dear guest, First of all we would like to thank you for taking time to write a review about your recent stay in Palm Oasis. Your opinion is very important for us to try to improve our service. We are very sorry to hear that the service provide by our Pool Bar staff, wasn´t the expected, this is something we... More

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 2, 2014

Well... What an amazing hotel I thought, I (26) Spent a week at Palm Oasis with my partner(27), sister in law(23) and niece (3). We had a 2 Bedroom apartment on the 5th floor, C Block Room 507. Lounge area was very spacious with glass tables, open plan kitchen was good, had fridge/freezer, tea/coffee facilities, ironing board & iron. Double... More

Was this review helpful? Yes
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis, responded to this review

Dear guest, Thank you for choosing Palm Oasis for your holidays and writing such a lovely review regarding your stay. We are really pleased that you enjoyed the hotel facilities and your holidays in Palm Oasis. It is always a pleasure to receive such positive comments. Your kind words will be shared with all the team of the hotel. Regarding... More

Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 27, 2014

This is the second time we have stayed in this excellent resort. Talk about relaxation! The grounds are beautiful and there are plenty of sunloungers with space so you don't feel cramped. The apartment was spacious and had a good layout. The bathroom had one of the best showers ever, together with a jacuzzi. The marble tiling made it feel... More

Was this review helpful? Yes 2
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis, responded to this review

Dear Costumer, Thank you very much for choosing our hotel for second time and also for your detailed review. We are very pleased to have met your expectations and we are very glad, that you enjoyed your stay with us again and that you liked our facilities. Your kind words will be shared with all the team of the hotel.... More

carlow
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 24, 2014

I have just spent the last 2 weeks in palm oasis, the rooms are fantastic and really spacious. The large balcony and the large bathrooms are a benefit with a very well equipped kitchen. I loved the pool area with plenty of sun beds. Unlimited wifi, I can not believe that this hotel does not have a higher star rating,... More

Was this review helpful? Yes 1
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis, responded to this review

Dear Costumer, Thank you very much for your kind review and for your recommendation to other travellers. We are really pleased, that you enjoyed the hotel facilities and your holidays with your family in Palm Oasis. It is always a pleasure to receive such positive comments. Of course we will check your comments about the entertainment and the variety of... More

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Additional Information about Palm Oasis

Address: Avda Albert Einstein s/n | Sonnenland, 35100 Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Palm Oasis 3*
Number of rooms: 234
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Also Known As:
Palm Oasis Hotel Maspalomas
Maspalomas Palm Oasis
Palm Oasis Maspalomas, Gran Canaria
Palm Oasis Gran Canaria

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