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Palm Oasis Maspalomas

Certificate of Excellence
Avda Albert Einstein s/n | Sonnenland, 35100 Maspalomas, Gran Canaria, Spain
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Palm Oasis Maspalomas
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Palm Oasis Maspalomas
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399 reviews from our community

Traveler rating
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    49
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    1
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136
181
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1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cheshire
Top Contributor
98 reviews 98 reviews
32 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I have just returned from another two week break at Palm Oasis in Sonnenland, Gran Canaria. We purchased this time share 13 years ago and, quite frankly, if we do not visit at least once a year, we feel as though we have missed out on something. The staff are always polite, the maid service is friendly... More 

Was this review helpful? Yes 1
Reading, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Just spent a week at Palm Oasis, apartment was spacious and clean, pools lovely, however the place is lacking in entertainment in the evening. There is no bar and the restaurant's food was not very appertising. We ate in most of the time, shopping at the local Spar. Good job we took a pack of cards.

Was this review helpful? Yes 3
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

i think it is a nice place for childeren until 12 yaers. It is very quiet and for adults it is a very nice complex, especialy un wintertime when the pools are heated. Lovely! The complex and the apartments are all very clean and the staff is very friendly

Was this review helpful? Yes 1
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, Thank you for sharing your review of your recent visit at Palm Oasis , we highly appreciate your recommendation of our hotel to future guests. We are very happy to have met your expectations and we are really pleased that you enjoyed the hotel facilities and your holidays. Thank you also for your lovely comments about the team.... More 

Rijswijk, The Netherlands
Contributor
13 reviews 13 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 22, 2015

We spent two weeks at Palm Oasis, last week of February and first week of March 2015. Glad to say the weather was fine. It was quite cool in the mornings and at night, but on the daytime the temperature climbed considerably. Afternoon temperatures were in between 23 and 30 degrees. Most days were sunny, sometimes a strong wind. We... More 

Was this review helpful? Yes 4
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guests, Thank you for choosing Palm Oasis for your holidays and for sharing your opinion about our Hotel with other travelers. We are sorry that you had the first day trouble for to find our Hotel, you always can call our reception in this case and they will be delighted to give you the correctly indications for to find... More 

Shrewsbury, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 17, 2015

I have just come back from a week staying at Palm Oasis, this was my first trip to Gran Canaria and the weather was great, warm and sunny every day. Our accommodation was large, clean and well equipped, a full size fridge freezer, no oven, but a microwave and electric hob. The king size bed was firm, but comfortable. The... More 

Was this review helpful? Yes 5
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear Guest, First of all we would like to thank you for taking time to write this complete review of Palm Oasis. Your opinion is very important for us as our principal objective is that our guests enjoy their holidays and therefore we are working every day to improve our services. We are delighted to hear that you had an... More 

Yarm, United Kingdom
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 17, 2015

We arrived at the hotel rather late at night and the buffet dinner was finished, however, we were asked to order a pizza of our choice and we could have this brought to our room. - This was fantastic, especially after a long journey at night. The room was so much better than we imagined. A large double bed, lovely... More 

Was this review helpful? Yes 4
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guest, Thank you for taking the time to write a detailed feedback about our Hotel and the surrounding area. We are happy to have met your expectations and that you enjoyed your holiday in our Hotel. Just for your information, the Hotel also has a free bus shuttle service 4 times per day to the beach. The timetable is... More 

St. Paul's Bay, Malta
Top Contributor
66 reviews 66 reviews
19 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed March 15, 2015

As a timeshare owner for the past 15 years, we enjoy using the hotel and usually stay for two weeks. Let's face it you can't sell time shares so as it is a lovely place we use it. Although, we have an allocated week in July which is a studio 222 with a maintenance fee of Euro304 approx £235 per... More 

Was this review helpful? Yes 1
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear Guests, Thank you for taking the time to craft this wonderful and complete review of Palm Oasis! We feel certain that your feedback will be very helpful for other travelers who look on Trip Advisor before deciding the hotel. We are delighted to know that you passed again an excellent and relaxing stay. Thank you also for your lovely... More 

Helsinki, Finland
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

We had really nice family vacation at Palm Oasis. Hotel facilities and rooms were really clean and also outdoor areas were really well maintained. We had an apartment with a perfect view and roof terrace as requested before arrival. Hotel suits really well for families as all pools are great and there is also slide in one of the pools... More 

Was this review helpful? Yes 1
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guests, Thank you for sharing your review of your recent visit at Palm Oasis. We are excited to know that you had a pleasant stay with your family at Palm Oasis and that you were satisfied with your accommodation and the service. We are happy to know that you also enjoyed exploring our island. We will make sure to... More 

Jyvaskyla, Finland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2015

our family favourite place. you can find cheaper places, but not better ones. small paradise. swimming pool is great. not a fan of sonneland area as not much to do around, but you dont need to go outside the complex

Was this review helpful? Yes
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guests, Thank you very much for your kind review and for your recommendation to other travelers. We are very pleased to know that our hotel is your favorite place for your family holidays and that you feels like in paradise. It was a pleasure having you as our guests and we hope to welcome you very soon again in... More 

Bristol, United Kingdom
1 review
4 of 5 stars Reviewed February 27, 2015

We have just come back from a week in Palm Oasis and have to say it was it was well worth the money. Lovely light, spacious apartment, with very adequate facilities in the kitchen, a very comfortable sofa and chair in the living space, 2 comfortable sun loungers on a large balcony/terrace. If there any criticism at all, it is... More 

Was this review helpful? Yes
PalmOasisMaspalomas, Director de Relaciones con Clientes at Palm Oasis Maspalomas, responded to this review

Dear guests, Thank you so much for your kind review and for recommending our hotel to future guests! We most appreciate your comments regarding our service and good accommodation and will make sure to share your kind words with all our staff, especially with our maids and reception. We are so pleased that you will come back in a near... More 

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