my husband and i have been owners at palm oasis since it was first opened and have had nothing but fantastic service from the beginning. it is a place where we can go and chill out --if you want fevered excitement then book a package holiday and get 2 star rubbish, if you want luxury then palm oasis is for... more

We went to this hotel as a Getaway dDeal through Interval International as we couldn't get into the hotel we have a time share at (our week is in November) We found the hotel good but not quite up to the standards we expected. No porter or any help to show us to our room, just directed along a corridor... more

We recently returned from a week in the Palm Oasis in Maspolamas, Gran Canaria. We where a 2 pair of couples in out 20’s. First of all the hotel is great, it is clean and the majority of staff are excellent. We was very lucky and got a pent house near the bottom of the complex if you get one... more

Just returned from Palm Oasis and hotel was nice and pool was clean. Good value for money although the problem started when we had to go to a meeting as part of the terms and conditions. Holiday makers who were staying at the hotel had either bought a time share or had been to this meeting through Timeline who all... more

I would like to share my experience with this place with other travellers, so they can make up their minds before booking this Hotel. The Hotel: It is located some 20 minutes driving distance from the beaches of Maspalomas, so you either take a cab or you rent a car. Cabs are available right next to the Hotel, and so... more

Due to total mess up by our travel agent our party became separeted into two hotels...Which shall remain nameless...!!! So, an agent on the island helped us out and said they would relocate our whole party to this hotel.Great, more messing about, God! Was it worth it!!! This is a 5* resort for a reason!!! The hotel is amazing, as... more

Arrived late and staff not very helpful, no porters and not shown where you are staying. Apartment lovely, clean, large and very nice bathroom. Bed very uncomfortable and horrible pillows. Well equipped kitchen and very good sun loungers. Pool lovely although two were closed. Towels were placed and saved although you weren't supposed to and have to hang around for... more

We have friends who have a timeshare here and we took their slot at a time when they couldn't use it. I had never done a winter sun holiday before and really enjoyed it. My wife had been to the resort before and told me that I should not expect much apart from good weather. She was right about the... more

Sorry we cant help you was the standard response we got to everything in the Palm oasis, whether it was for an sun bed, change or room, help with our luggage (there is no conceige), extra towels or late checkout and everything requires a deposit, from the safe to the towels, where there is a €12 daily fine for non... more