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Dunas Mirador Maspalomas

Calle Einstein s/n, 35100 Maspalomas, Gran Canaria, Spain
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Dunas Mirador Maspalomas
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1,690 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (395)
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here as a family two adults one teenager (age 15). A fab time was had by all of us. It's a 3* hotel with at least 5* food. I think the only reason it would be a 3* is because there isn't any aircon in every room although this can be hired on a weekly basis or a fan... More 

Was this review helpful? Yes 2
Dunashotels, Guest Relations at Dunas Mirador Maspalomas, responded to this review

Dear Lisa, Thank you so much for your review on Tripadvisor. We are very delighted that your holidays among us were excellent and we will congratulate the whole team for his work. Our staff works hard in order to control the pool and the sunbeds' reservation but sometimes it may be tough to control it that is why we ask... More 

2 of 5 stars Reviewed 3 days ago NEW

As a 21 and 24 year old we have just come back from this hotel, don't get me wrong we had a good holiday but the hotel wasn't great at all, the food is okay, there are things to eat and pretty much something for everyone but the quality isn't good, I ate because I needed to not because it... More 

Was this review helpful? Yes
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear Emma, Thank you for sharing with us your opinion about our hotel in Tripadvisor. We apologize for the inconveniences you have had during your holidays and we appreciate that you tell us exactly what you did not like. We change our menus everyday in the restaurant and we propose 3 special dinners (Canarian, Chinese and Italian buffets) and we... More 

Travelers are raving about these Maspalomas hotels

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As a couple, this was our first holiday abroad together, and we could not have chose a better hotel to visit. The hotel facilities are all clean and well kept, the rooms are cleaned everyday and the food is fresh and their is a wide variety. the animation team are great fun for all ages and are on the go... More 

Was this review helpful? Yes
Dunashotels, Guest Relations at Dunas Mirador Maspalomas, responded to this review

Dear Sarahjanemitchell, Thank you for your positive evaluation on Tripadvisor. We are sorry that you had some inconveniences with the other guests and we appreciate that you tell us what was wrong during your holidays here. The pool staff and the Guest Relations Department works together to avoid a lot of problems into the pool area and we ask the... More 

Falkirk, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived here on the 30th June for 2 weeks holiday was good hotel was spotless all the staff worked from morning to night always pleasant some bar staff could smile a little more tho we were in room B401 which had good view but no sun at all.Sunbed dash is a disgrace this is a terriable situation there should... More 

Was this review helpful? Yes 2
Dunashotels, Guest Relations at Dunas Mirador Maspalomas, responded to this review

Dear 310angie, Thank you for your comment and your evaluation on the web. We are glad that you had a good experience in Gran Canaria and that you enjoyed your stay in the hotel Dunas Mirador***. Concerning the sunbeds, the pool staff works hard with the Guest Relations Department in order to control the pool area and we kindly ask... More 

1 review
2 of 5 stars Reviewed 5 days ago NEW

1. We paid extra for a family room and have been given a standard size room with sofa bed ...not what was described as a family room on hotel website 2. Most staff cannot even muster a smile to you...however they seem to change demeanour as soon as a Spanish guest is requesting something! 3. Food hall is like a... More 

Was this review helpful? Yes
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear John, Thank you for your comment on Tripadvisor. We are sorry for the inconveniences you have had but we appreciate that you share with us what you diliked during your holidays among us. We welcome guests from a lot of countries and it is always with a great pleasure that we provide help to everybody who needs it. Sometimes,... More 

Ellesmere Port, United Kingdom
1 of 5 stars Reviewed 5 days ago NEW

Well this was by far the worst holiday I have ever been on. Booked with jet 2 holidays all inclusive. Hotel was a big disappointment very dirty especially the pool area as it's never cleaned pool has black bits floating all in it with lots of missing tiles. Pool water also smells like drain water. Not enough sun-beds to cater... More 

Was this review helpful? Yes
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear alysheabrawn, Thank you for your comment on Tripadvisor. We are sorry that you have disliked our hotel and our services and we appreciate that you share with us what was wrong during your holidays. Our cleaning department works hard in order to keep always clean our facilities. Also, the pool area is cleaned up every night by our staff.... More 

5 of 5 stars Reviewed 6 days ago NEW

I just want to let everybody know that the hotel, the food, the personal and the rooms and pool are wonderfull. I recommand to everybody wants to go to a nice place this hotel...very frendly...close to aqua park...close to beaches...close to fun fair...the only problem here is the internet whitch is very poor...today i came back and if i have... More 

Was this review helpful? Yes 1
Dunashotels, Guest Relations at Dunas Mirador Maspalomas, responded to this review

Dear Beches H, Thank you so much for your positive evaluation on the website Tripadvisor. We are very contented that you had an excellent stay in the hotel Dunas Mirador*** and yhat you were able to enjoy our services. Regarding the WIFI service, it is posible that sometimes the connexion is a little bit low because of the occupancy rate.... More 

Sunderland Tyne & Wear
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This hotel was geared mainly towards Spanish pensioners,they were given priority at reception and could be extremely rude. Far too many steps before you reach lifts, especially when dragging heavy cases. Our room was kept very clean, but neighbours were very noisy and there was NO air con! Sunbeds and parasols were always available. Entertainment left a lot to be... More 

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear Linda, Thank you for your comment about our hotel Dunas Mirador*** We welcome with pleasure people from a lot of countries and the whole reception staff speaks English. On the pool area, you should be able to use 3 ramp acces in order to carry your luggages. Regarding the aircon, we offer the services of a hotel of our... More 

Bolton, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

I'm a 19 year old male and I was on holiday at the Dunas Mirador from the 7th-17th July in a group of 8 friends (mixture of couples and singles). Overall we had a fantastic stay at the hotel! We paid £585 for a 10 day all inclusive which I thought was great value for money. We ate in the... More 

Was this review helpful? Yes 1
Dunashotels, Guest Relations at Dunas Mirador Maspalomas, responded to this review

Dear SamCain96, Thank you very much for your evaluation on Tripadvisor. We are delighted that you and your friends had a good time in our hotel and we appreciate that you tell us which elements you did not like. We propose the services of a hotel of our category that is why we rent some fans in the reception. Regarding... More 

Enfield, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I have just come back from the 2nd visit to Dunas Mirador, and it was good, stayed in room C423, back of hotel over looking the sea. Check in was easy and the room was comfortable just with no air conditioning it was ok thought as I left the doors open as I was on the 4th floor. Food is... More 

Was this review helpful? Yes 4
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear Nicholas M, Thank you for your review and for your recent stay at Dunas Mirador Maspalomas***. Thank you very much indeed for your kind words. We are especially glad to know how thoroughly you enjoyed our cuisine, and I will be certain to forward your lovely praise to our chef. I am sure that he will be as gratified... More 

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