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Dunas Mirador Maspalomas

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Calle Einstein s/n, 35100, Maspalomas, Gran Canaria, Spain
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Dunas Mirador Maspalomas
Dunas Mirador Maspalomas
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1,975 Reviews from our TripAdvisor Community

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Utrecht, The Netherlands
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW via mobile

Maspalomas has a beautiful beach but also a nice nature, so it can satisfy anyone. I think it's great for calm and relaxing vacation with your family, friends and couples. Also has a great bars and restaurants, but I recommend eating away from the restaurants by the beach becouse of the noise and long waiting for the meal.

Helpful?
Thank Sabina K
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Sabina K, We are pleased that you spent some nice days in the Dunas Mirador *** Hotel, and that you have been able to relax, enjoy the sun, and all staff. We hope to welcome you very soon again in our hotel. Kindest regards, Judith Hopprich Guest Relations Department More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Was very worried at first about going here after seeing all the reviews people had put up with regards to this place. well now its my turn, shut up brits. THIS PLACE IS A GEM PUT IT BACK ON THE MAP, GREAT SERVICE, OUTSTANDING STAFF & MANAGMENT,FOOD WAS AMAZING AND I AM A CHEF MYSELF.SO HERE IS MY REVIEW On... More 

Helpful?
1 Thank Alex L
Chichester, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my first time in Gran Canaria so didn't know what to expect. Weather was perfect in January 24-26 C but rooms got very hot in evening and with no A/C had to keep windows open at night. Asked about getting a fan for my room and was shown a price list for extras - was cheaper to go... More 

Helpful?
2 Thank Elaine C
Dunashotels, Guest Relations Manager at Dunas Mirador Maspalomas, responded to this review

Dear Elaine, thank you for your review. We are always trying to improve our services, and the opinion of our guests is of agrat help to do that. We take good note of your suggestions, and hope you will visit us in the future and improve your experience with us then, best regards, Angela Magni Guest Relations Manager. More 

Bradford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Well this was me and my partner's 3rd time here this year and we love this place ! We are even considering coming back in January 2017 ! We cannot get enough of this island and the hotel . We arrived on January 18th and stayed here for 10nights , we were originally given a twin room to which we... More 

Helpful?
6 Thank Kate M
Dunashotels, Guest Relations Manager at Dunas Mirador Maspalomas, responded to this review

Dear Katy and Michael, thank you very much for your positive review, and for your congratulations to our hard working team. We also feel very happy for considering your next visit here, please feel free to contact us for everything you might need, we will be happy to provide it!! We will pass on your congratulations to our hard working... More 

Birmingham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We received a email a few days before we arrived saying the hotel was over booked and we would have stop in a sister a hotel for one night which was annoying the same thing happened to one of our party last year in this hotel which was frustrating. We arrived at Mirador and room wasn't ready meant hanging around... More 

Helpful?
3 Thank David H
Dunashotels, Guest Relations Manager at Dunas Mirador Maspalomas, responded to this review

Dear David, thank you very much for your response on Tripadvisor. We are very happy that in spite of what you mention, you have had an enjoyable staying with us. We appreciate your congratulations to our cleaning staff, pool bar staff, entertainment, and food. We try to do our best to satisfy all our customers, and take also criticism and... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is no good for anyone who has difficulty in using stairs; there are too many to access the accommodation blocks and guests have to carry luggage up and down without any offer of assistance from staff. Day after day we watched arriving and departing guests struggling with luggage up and down the many stairs, some with small children,... More 

Helpful?
Thank AnJea_11
Dunashotels, Guest Relations Manager at Dunas Mirador Maspalomas, responded to this review

Dear Anjea_11, thank you for your visit and for your detailed review about your staying with us. Our hotel is very big and actually divided into blocks, as you say, and all our guests receive a plan on arrival to help them to find their room. There is no luggage service at the moment, but if the guest ask for... More 

Leamington Spa, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I stayed here for a week of winter sun. In all honesty we couldn't fault it, the rooms were clean as were the communal areas. We managed to get a sunbed every day. The staff all worked really hard and were very friendly - it's surprising what a please and thank you can do when asking for... More 

Helpful?
7 Thank Mo K
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Mo K, We work very hard to provide the best to our customers, and very thankful for the comments and suggestions our guests can provide. We are happy that you enjoyed your stay in our Hotel and we tahkn you for your lovely words. The compliments we will pass to Luis manuel and Issachar, it will be a great... More 

Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel in General The hotel is clean and well managed with an excellent team of staff that ensure the hotel runs well. There are constant repairs and maintenance being carried out, but this is done to minimise the interruption of the guests enjoyment. The reception staff on arrival are extremely welcoming, and one young lady in particular (Alicia) lets you... More 

Helpful?
5 Thank Mark M
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Mark M, we are thankfull for your comment left here on TripAdvisor and for your evalutaion. We are happy that your stay with us was good and that you had some pleasent days in our house. We are glad that you were satisfied with the service we provide and that you enjoyed our staff. We will pass the congratulations... More 

Colchester, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Loved my holiday to Gran can and will be returning. Lovely hotel staff polite and helpful. Rooms are very basic but suitable as u don't spend much time in them anyway. Had a room with a balcony which over looked the sand dunes and the mountains was not even noisey when patio doors left open at night. Downside is no... More 

Helpful?
2 Thank Rainbow1158
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear Guest, thank you for choosing our house and for your evaluation on Tripadvisor. We are constantly trying to improve our services for guest's satisfaction, and the opinion of our customers is therefor of the utmost importance for us. We regret the inconveniences for no airco even if stated as you say on description, and also thank you very much... More 

Uppsala, Sweden
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We liked this hotel a lot. Compared with most other All Inclusive hotels we've visited, the food and drinks were good, as they focus on quality instead of quantity. The animation team was very good, with lots of activities offered throughout the day and also in the evening. The staff in the reception was very helpful and friendly, and always... More 

Review collected in partnership with Alpharooms

Helpful?
5 Thank Henrik J
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear Henrik thank you for your positive comments and evaluation of our house. We feel very happy you have appreciated the good quality of our food, and also the good service offered by reception staff and the activities of animation. We will pass your congratulations to them, who will be very happy to receive them. We are looking forward to... More 

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