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Dunas Mirador Maspalomas

Calle Einstein s/n, 35100 Maspalomas, Gran Canaria, Spain
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Dunas Mirador Maspalomas
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1,657 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (390)
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braintree
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights in June. The room was nice and clean. View from the balcony was a busy road but nice mountains in the background. Food in the restaurant wasn't great; Breakfast was probably the best meal, lots of breakfast items, bacon, eggs, frankfurter style sausages, salad, cereal, bread and pastries, nice orange juice. Lunch; we ate at... More 

Was this review helpful? Yes 1
Dinnington, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Hotel lovely and clean. Loads of sunbeds.as expected for a 3 star all inclusive. But wait while you meet Miguel the bar man. Ignorant sarcastic and extremely rude. I believe he was rude as he knew we were 4 females and no man to stick up for us. The reason for his rudeness and bad attitude.. I asked for my... More 

Was this review helpful? Yes 2
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear Debra, Thank you for your comment on Tripadvisor. We are sorry for the desagrements that you have known during your stay here. We will talk to the staff member that you mentionned in order to see what happened. Our whole team does his maximum to offer a good seevice to the guests and we cannot accept this kind of... More 

Hove, United Kingdom
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Ok so my 5th visit to Dunas Mirador was from 17th-24th June I have never complained about this hotel before and the comments I am about to raise were NOT reported to the hotel at the time of my holiday but I think they should have been so hopefully they see this review. I will start with the negatives: 1)... More 

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear Lewis, Thank you for your evaluation on Tripadvisor and your fidelity at the hotel Dunas Mirador***. We are glad that you enjoyed again your stay and we will congratulate the whole staff from your part for his nice job. The toilets in the reception lobby are cleaned up everyday several times. If there is anything anormal, our staff do... More 

Grimsby, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The hotel itself is lovely very light and clean, the pool is not quite as big as it looks on some pictures however it is still a good size. The rooms are lovely too, nice view from the balcony of sea and mountains, very clean and everything was in working order. There are no hair dryers or air conditioning or... More 

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear Chloe, Thank you very much for your comment and your evaluation on the web. We are delighted that your stay among us was excellent and we take into consideration the few negative points that you have mentionned. Concerning the hair dryers or fans, you can rent this kind of devices in the reception given that we only offers the... More 

Newcastle upon Tyne, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My boyfriend and I have just visited the Dunas Mirador in Maspalomas, in terms of the hotel it was amazing. Great food, great service and great entertainment. The animation team were fantastic constantly getting everyone involved! However, our trip had a disastrous start as the reception staff are less than helpful, one called 'Laura' in particular. After reading bad reviews... More 

Was this review helpful? Yes 2
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Rachel Moody, Thank you very much for evaluating our hotel on TripAdvisor. We regret to know that are not fully satisfied of your recent stay in our hotel. We would like to apologize for the inconveniences regarding your staying with us, and thank you for the feedback, as negative impressions also help us to improve, specially our service and... More 

England
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned home from an 11 night stay at the Dunas Mirador Maspalomas Hotel and after reading reviews before our holiday we had our reservations about the hotel. However, that soon changed when we arrived there! We arrived at the hotel around 7pm and was greeted straight away by a polite gentleman on reception who checked us in... More 

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Our dear Dana T, Thank you very much for choosing our hotel for your recent stay on the island of Gran Canaria and for your wonderful review here in Tripadvisor. Much to our pleasure we acknowledge from your comment that you spent some great days with us and were fully satisfied with the service we offer. We will pass on... More 

Palma de Mallorca, Spain
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has 3 stars well classified. Firstly must state that this Hotel is not for people who have movability problems. There are a lot of stairs to reach the swimming pool and the room for the shows. That apart the rooms are a large size with sofa as well as twin beds, we had a nice balcony overlooking the... More 

Was this review helpful? Yes
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Doreen L, Thank you very much for choosing our Hotel Dunas Mirador for your recent stay here on the sunny island of Gran Canaria. We will pass on all your congratulations to our hard working staff. We also thank you for your criticism, we always take these comments very seriously, because they help us very much to improve our... More 

Cardiff, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just back from a fab week at the Dunas Mirador, Lovely hotel with really friendly helpful staff especially the animation team, Food was good always something nice to eat and drink, Free shuttle bus to and from the beach but taxi's were only 4/5 euros if you wanted to get back to hotel outside of return times, Plenty of sunbeds... More 

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Jan D, Thank you very much for choosing our hotel for your recent stay on the island of Gran Canaria and for taking the time to evaluate us on TripAdvisor. We are really happy to hear that you spent some wonderful days with us and that you liked the hotel, the food and in particular the animation. Please be... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a week here & wow what an amazing place. Ok so it's on the top of a hill but everyone to there own & same with the food. The have to cater for all nationalities but we certainly enjoyed our stay. Staff were amazing food amazing drinks flowing all day sun was out all day temps of... More 

Was this review helpful? Yes 2
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Our dears Dan and Sarah, Thank you very much for your comment and your evaluation, We are really happy to hear that you enjoyed your stay with us and spent some relaxing days , with us and that you were satisfied with the facilities and services provided by the hotel team. It is a pleasure for us to pass on... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here last week in may first week of June lovely clean hotel rooms basic but adequate. Entertainment team fantastic always something going on during the day and kids club first time my girls have ever used a kids club but Martin and the lovely lady (sorry can't remember her name) were really great mini disco was good did need... More 

Was this review helpful? Yes 4
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Thank you for choosing to stay at Dunas Mirador Maspalomas*** and for sharing your feedback. Please rest assured that I will pass on your compliments to all our workers, especially to Martin and Angela, as such kind words are the best motivation for the entire team. I am happy that you liked the facilities and overall service and it would... More 

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