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Dunas Mirador Maspalomas

3.0 of 5 Calle Einstein s/n, 35100 Maspalomas, Gran Canaria, Spain
#21 of 65 Hotels in Maspalomas
1,364 Reviews 3.5 of 5 stars
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Dunas Mirador Maspalomas
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Dunas Mirador Maspalomas
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1,364 reviews from our community

Traveler rating
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414
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7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (325)
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English first
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed yesterday NEW

I will keep this brief because I do not want to moan about everything that was wrong with the resort. Usually there are good and bad things about the places we visit and everyone has different experiences. Here is mine. I go on holiday to relax by the pool, my kids play in and around the pool, we meet people,... More

Was this review helpful? Yes 1
Runcorn, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Fourth time I've stayed here but each time I get less and less for my money. Booked through travel republic which was all inclusive gold with pool view. On checking in I was given a standard AI band. I had to push the reception to give me gold. Then I was given my room which was on the rear side... More

Was this review helpful? Yes
Hove, United Kingdom
Top Contributor
52 reviews 52 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

... And I seriously cannot wait! With this being my 4th visit it is becoming a little home away from home. I openly challenge anyone, who gives this hotel a bad review, to serious think about their comments and what they really expect from this hotel. Of my 3 previous visits, I was expected at least one of them to... More

Was this review helpful? Yes 1
Derbyshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I would like to say a big thank you to the reception staff who help me through an ordeal I had over in Gran canaria. Carla especially I can't thank you enough. Please give her a pay rise she deserves it!!! The hotel was lovely and clean.

Was this review helpful? Yes 3
Dunashotels, Director General at Dunas Mirador Maspalomas, responded to this review

Dear Customer, Thank you very much for your positive review about your holiday in our hotel. We are glad to see you mentioned positive points about our facilities and services. We will pass your compliments to all the people mentioned in your comment. We look forward to welcoming you to our hotel. Best regards Antonio Cabrera Director More

London
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

If you want a good holiday do not go here. The food was appalling. The pool is gorgeous, but you can't get a sun lounger. We went down to the pool at 9am one morning and the majority of the sun loungers had been "reserved' with nobody using them. We moved some towels to sit down and an hour later... More

Was this review helpful? Yes 4
Dunashotels, Director General at Dunas Mirador Maspalomas, responded to this review

Dear Customer Dunas Mirador, Thanks for rating our hotel on TripAdvisor. Unfortunately that is not fully satisfied with our hotel and we would like to apologize for the inconveniences regarding your stay with us. Always take note of these comments because it will help us improve our service constantly. Yours sincerely Antonio Cabrera Director More

Thornton Cleveleys, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a 15 night all inclusive stay at the Dunas Mirador with my wife and two boys 13 and 10. We had a fantastic time and i will be totally honest with my review. We arrived at 1.pm and our room was not ready, but we were issued immediately with our bands and got a drink and a... More

Was this review helpful? Yes 32
Hampshire
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just returned from an all inclusive holiday at the Dunas Mirador with my family including 3 young children(ages 5, 3 & 1), and we all had a great holiday.. The rooms are spotlessly clean and cleaned every day the food was lovely with plenty of choice and as much as you wanted.. The staff that we had contact... More

Was this review helpful? Yes 5
Dunashotels, Director General at Dunas Mirador Maspalomas, responded to this review

Dear guest, Thank you very much for your positive review about your holidays spent in our hotel. We are pleased to see that you mentioned so many good points in your comment! We will pass your compliments to the different departments. We are also happy to hear some negative points to know where we have to improve our service. We... More

1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel on an all-inclusive basis was a fantastic experience. The service from the staff, the cleanliness of the rooms and facilities and food served on a primarily buffet style were all excellent. There was a good family atmosphere in the complex although you have to be up early to get a sunbed in a morning.

Was this review helpful? Yes 7
Dunashotels, Director General at Dunas Mirador Maspalomas, responded to this review

Dear Customer, Thank you very much for your positive review about your recent stay at our hotel. We also appreciate that you have mentioned some negatives to try to improve them. We look forward to welcoming you to our hotel. Best regards, Antonio Cabrera Director More

Harold wood
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

If your holiday is important to you please don't stay here. Two violent assaults took place during one week both involving hotel staff! This hotel DOES NOT give good value for money, good service or in any way value it's guests safety or enjoyment. Other than never getting a sunbed, having to stand up to eat at pool bar as... More

Was this review helpful? Yes 11
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Just come back from a week's stay with our three children. Firstly I have to say that this hotel is not bad but it's not fantastic, what lets it down in my opinion is the food, don't get me wrong it's not terrible but it's also not that great, we ate out on 3 nights out of 7 because we... More

Was this review helpful? Yes 2
Dunashotels, Director General at Dunas Mirador Maspalomas, responded to this review

Dear Dunas Mirador guest, Thank you for evaluating our hotel on TripAdvisor. We regret that you were not fully satisfied with our hotel and would like to apologize for the inconveniences regarding your staying with us. Furthermore we would like to thank you for mentioning also positive impressions about our hotel. We always take these comments very seriously because positive... More

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Additional Information about Dunas Mirador Maspalomas

Address: Calle Einstein s/n, 35100 Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range (Based on Average Rates): $
Hotel Class:3 star — Dunas Mirador Maspalomas 3*
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Also Known As:
Dunas Mirador Maspalomas Hotel Maspalomas
Dunas Mirador Hotel Maspalomas
Maspalomas Dunas Mirador Hotel
Dunas Mirador Maspalomas Gran Canaria

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