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Dunas Mirador Maspalomas

Calle Einstein s/n, 35100 Maspalomas, Gran Canaria, Spain
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1 room 1 guest
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Dunas Mirador Maspalomas
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1,747 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (407)
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Harpenden, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Recently stayed here for 13 nights from 09Aug 2015 to 22Aug 2015. This hotel needs a lot of maintenance and upgrade to its facilities. It could be very good, but is to over populated and needs a lot of work Good points; - Food was okay, plenty of selection - Animation team work very hard - Waiters and waitresses were... More 

Was this review helpful? Yes 1
south yorks
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for 2 weeks booked with Hays Travel. We would not recommend this hotel. For a start it's miles from anywhere at the top of a hill, far to far to walk to the centre. There was a courtesy bus to the beach a few times a day but this does not run at night & there... More 

Was this review helpful? Yes 2
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Herbysout, me and my team would like to apologize for all the inconveniences you have suffered during your staying in January due to the temporary lack of hot water experienced at that time. We would like to mention anyway that the problem with hot water you make reference to has been completely fixed, as we have changed completely the... More 

Travelers are raving about these Maspalomas hotels

Croydon, England, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for 10 nights in early August 2015 with my partner and 2 son's all inclusive. Reception ... on arrival there was a queue but the wait wasn't that long. We were politely greeted and allocated 2 rooms next too each other in A block on the 2nd floor with a pool view, as requested when we booked through Low... More 

Was this review helpful? Yes 3
Dunfermline, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Stayed here for 11 nights at the end of July with my 3 children, my partner and his son, children's age range 9-14. Overall a positive experience. Pros Rooms cleaned daily, towels and bedding changed regularly. Food good, lots of choice for main courses, poor choice for desserts. Snack bar great especially for teenagers who don't get up until after... More 

Was this review helpful? Yes 1
Dunashotels, Guest Relations Manager at Dunas Mirador Maspalomas, responded to this review

Dear Deborah thank you very much for your evaluation. We thank you for your "pros", cleaning, food and staff. We will pass on your congratulations especially to our hard working staff, we know they are a credit to the house. This will motivate them much more... As to the "cons", we also thank you because also negative comments help, in... More 

Hertfordshire
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

stayed here room B212 all inclusive from August 7th to August 21st we are two adults & two kids aged 11 & 15. Not the best decision I've ever made. Arrived by hire car to find no hotel parking for car so had to use baron stoney car park at the end of the road near the spar supermarket 300... More 

Was this review helpful? Yes 3
Dunashotels, Guest Relations Manager at Dunas Mirador Maspalomas, responded to this review

Dear RobFrom, we acknowledge your negative evaluation of our house here on the web and feel very sorry for it. We would like first of all to apologize in the name of the hole team for any inconvenience during your staying. As to some of the points you mention, we would like to clear up some aspects, and actually -... More 

Stourport on Severn, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My first visit to this hotel just confirmed it was perfect for both friends and family holidays.. My first holiday was a family one around two years ago; we were all inclusive and we bloody loved it. The food menu changed daily with new exciting tasty food for both breakfast lunch and dinner. The taxi fare from the hotel is... More 

Was this review helpful? Yes
Dunashotels, Director de Relaciones Públicas at Dunas Mirador Maspalomas, responded to this review

Dear Guest, Thank you for choosing our Hotel Dunas Mirador*** and for your positive review. We work very hard to offer the best service to our guests and we feel very happy to receive your comments, it is the best motivation for us!! Also thank you for trusting us again and again for your holidays, and let us know of... More 

Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It was an excellent holiday with nothing to fault. The hotel was great, very clean,we'll run and the services were spot on. Much more than expected from a three star plus establishment. All the staff were capable of dealing with a request in open English and nothing was beyond them. We travelled as a couple and found we fitted in.... More 

Was this review helpful? Yes 3
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Guest, Thank you for choosing our Hotel Dunas Mirador*** and for your positive review. We will pass your congrats to our hard working staff who will be pleased to receive them. Thank you for helping us to improve our services and sharing your experience on the web Best Regards Angela Magni Guest Relations Manager More 

Surrey, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

The room we stayed in had no air con (only had fans you could rent from reception but we didn't know till the last few days) It was so hot, so should have made water fountains more available, yet there was only one place during the day. Unfortunately the rule about not reserving sunbeds wasn't enforced, we were very unhappy... More 

Was this review helpful? Yes
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Sir, thank you for reviewing us on Tripadvisor. We take good note of your evaluation, we are aware of some of the weak points you mention, this summer is also being extremely hot....actually we have planned improvements for next year which include bigger an better sunbed area, roof fans in all the rooms, and also minibars or small fridges.... More 

essex uk
2 reviews
4 of 5 stars Reviewed 1 week ago

The Hotel is big and very clean and well managed.The rooms are spacious and are cleaned every day.There is no air con in the rooms and they get very stuffy.The food is adequate.The pool bar is open from 10.30am-11pm serving local drinks ,there is a soft drinks machine were u help yourself which my seven year old son like doing.u... More 

Was this review helpful? Yes
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Guest, Thank you for choosing our Hotel Dunas Mirador*** and for your positive reviews. We work very hard to offer the best service to our guests and the opinion of our guests is of the utmost importance for us. We have planned already improvements for next year as to the pool area to offer a better service to our... More 

Doncaster, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Cannot fault the Hotel other than the slippy tiles all around the pool and pool bar. My son slipped and smashed his head on the floor, luckily he only had a lump on his head and a headache (it could have been so much worse). Everyone in our party slipped around the pool and bar at some point of the... More 

Was this review helpful? Yes
Dunashotels, Director de Relaciones con Clientes at Dunas Mirador Maspalomas, responded to this review

Dear Paula, thank you for your comments and sharing your opinion about our house on Tripadvisor. We thank you very much for your factual and realistic opinion and evaluation. We have planned for next year improvement at the pool area, which we hope we will be able to show it to you, so you can prove personally our aim to... More 

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