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Maspalomas Princess Hotel

Certificate of Excellence
Avda Tour Operador TUI, s/n, 35100 Maspalomas, Gran Canaria, Spain
Maspalomas Princess Hotel
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1,085 reviews from our community

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Traveler rating
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    165
    64
    21
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283
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3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (271)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Me and my partner were so happy with the value for money. We got a great deal and were so happy with the services that the hotel provided. Our room was perfect, great size and lovely balcony, and always clean. The pool scene was great, as we visited before the schools had broken up the hotel was not too busy... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lovely hotel which, although large didn't appear so. 2 hotels in one complex which means double of everything! I refuse to join the 7am sunbed crew (I am on holiday after all)and I didn't need too. We got to the pools at 10.30/11.00 every morning and got sunbeds with shade every time. Warning that the beach 'sand' area gets very... More 

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Norwich, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hi we frequently go to gran canaria and this is our 6th visit and have been to the lopesan baobab the suite princess in Taurito and the seaside palm beach, I find the reviews on this hotel quite harsh really but I guess it depends on your expectations, the hotel is a good 4 star, we stayed for a week,... More 

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Colchester, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I booked a week with the hotel through Thomson on a half board package. Arriving at the hotel the initial interior looked very impressive and check in was speedy. However, I had requested a high floor quiet room, I was given a ground floor next to the main bar, reception did soon sort this out and was moved to a... More 

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Broadstairs, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW

We had a pleasant stay at the maspolmas princess. The hotel could do with updating. The Reception staff were helpful, as were the dining room staff, though this needs to better organized at busy times. The 2 larger pools would also benefit with heating!

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Epsom, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel could and should be so much better. Went on a last minute deal at a good price for a Thomson platinum holiday. Had the half board package and stayed in a junior suite with our 16 year old son. When we first arrived all seemed well. Hotel / reception looks impressive and got room key pretty quickly, but... More 

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Staying here currently and upgraded to all inclusive to make it easier for my son to get food and drinks. They need to sort this out as treat you like 2nd class cannot have certain things from the bar and can't charge to room. At Donner you have to serve your self drinks and that I don't mind but sit... More 

Was this review helpful? Yes 4
Swindon
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The day we arrived we were told by reception that we had to pay the following 13.50 euros for safe, 13.50 + 5 euros deposit for fridge, 19.50 euros for Wi-Fi for each device,In our case two= 39 euros then when we ventured out to the pool the only parasols were fixed ones on the imitation beach part of the... More 

Was this review helpful? Yes 5
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We both really liked this hotel. First time to Gran Canaria so everything was new including the slightly different taste in food which was a bit hit and miss but overall it was a very nice place. The public areas including the reception, gardens and pools/bars are very attractive and the staff there were helpful in all cases. Our favourite... More 

Was this review helpful? Yes 2
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Not the hotel we thought it was going to be!!! Got our pool towels STOLEN from our sunbeds on day 2, after that episode we spent the rest of our holiday at the beach where at least you are not packed in with other holidaymakers and didnt get our towels stolen!!!!! The sunbeds are so closely packed in, you can... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Pool area(34)
  • Very good(20)
  • Piano Bar(18)
  • Half board(16)
  • Sun bed(9)
  • Reception staff(8)
  • Evening entertainment(5)
  • Artificial beach(4)
  • Sand dunes(3)
Questions? Get answers from hotel staff and past guests. Ask a question

518 photos of this hotel

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Hotel & grounds (172)
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Dining (20)
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Pool/beach area (120)
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Room/suite (46)
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Family/play areas (6)
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View from room (23)
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Bathroom (3)
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Business center/function rooms (5)
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Other (123)
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