Back to Grand Residencia after about 6 years and nothing had changed. Still absolutely the best 5 star we have been to ( and have been to a lot!) The maintenance of the whole hotel keeps it as perfect as it was when it opened. Food and service wonderful! more

As part of a "recharging batteries" program, I checked in for a week at the Grand Hotel Residencia. The hotel, consisting of 92 rooms and suites in 2-storey bungalow style, lies within a 1000 year old palm grove. There is a bus station approx. 200 meters besides the hotel, some shops and restaurants in 10 minutes walking distance; around 5... more

Wonderful hotel,big nice rooms-recommend on the first floor with direct outgoing to the pool,very clean and perfect service, every day new fruits and water in the rooms,amazing restaurant, service and gourmet food!!! more

We have just returned from this wonderful hotel having spent the Christmas period there. Being frequent travellers at this time of year we have stayed in many top rated hotels but have never experienced the standards of service that this hotel offers. It would not be possible to fault it in any way. From the moment of arrival to departure... more

We just had the most wonderful stay at the Grand Hotel Residencia. This is the second time we have been to this lovely hotel, which I would rate as one of the best of its kind. We spent hours trying to decide what makes it so great; is it the beautiful grounds and pool, the superb food or the fantastic... more

We're not big fans of the Canary Islands (too much concreit! and too many big hotels), but we were invited to a wedding, so we searched the internet for a smaller luxury place. We found this hotel and booked for 5 days, not expecting too much, because of our previous experience with -bigger- hotels on the Canary Islands. We wish... more

Probably the best hotel we have stayed in! Lovely room, beautiful gardens, fabulous pool. The staff were efficient and friendly (but not over familiar) and the food was outstanding. Breakfasts in particular had every imaginable variey of cereal, fresh and dried fruit, cold fish and meats and hot food cooked to order while you watched. Maspalomas itself is less overdeveloped... more

We arrived by bus from Las Palmas, the bus station being 200 m from the hotel, practically around the corner. We had a reservation for a superior room with dunes view. This view could not be confirmed, but being LC members our reservation request should be firmly considered by the hotel. Upon arrival, we received a coffee and were shown... more

The reviews here were one of the principal reasons for our choosing this hotel, so it was a little worrying to see a more negative post appear a matter of weeks before we headed there: we need not have worried. This is really special, and it was no surprise to learn that 70% of guests return: count us in. The... more