Just arrived back from this hotel and I would recommend it to everyone. You could not fault the hotel or the staff. The hotel itself is huge and takes you a while to get your bearings. They even asked you when checking in if you'd been there before, when I replied and said no, they smiled and said 'Good luck!'.... more

Enjoyed our break and thought it was a large well run hotel with lovely grounds, impressive pool areas and in a great location next to promenade with classy shops and restaurants. Staff were friendly, helpful and well trained in customer service. Only there on B&B basis so can only comment on breakfast which was very good in terms of choice... more

Just returned for a weeks stay and I must say what a great hotel, great location, upmarket area. I have not staying in such a large hotel before and was a bit apprehensive, but loved it! Very pleasent staff, good clean room, plenty of wardrobes and drawers, food beautiful and good places to sit and enjoy the entertainment outside. There... more

Stayed at this hotel in January 2008. Although large it never felt crowded. The staff were efficient and friendly. We loved the location which is perfect for access to beach, restaurants and shops. The area is ideal for a relaxing winter break but if you want an active holiday then Gran Canaria is probably not the best choice. Our room... more

Booked a late deal through Thomas Cook, saving £400 on list price between the two of us. Had to pick tickets up at Gatwick, so allowed plenty of time. Tickets were collected within 5 minutes; check-in took 5 minutes; through security in another 5 minutes. Maybe Gatwick is finally getting its act together? On arrival we were allocated room 1197,... more

The hotel was fantastic, especially the spa which I would definately recommend. The first impression of the hotel is let down by the arrogant front desk staff who fail to acknowledge you and to be honest we found them and the cashier desk staff to be in dire need of training in basic manners throughout our stay! That said the... more

My Partner and I stayed at this hotel on Feb 4th for a week, for his 30th Birthday. The hotel is stunning. The whole place is lovely. We really enjoyed our week, had great weather 25oC + everyday apart from one morning when it rained for 2 hours, but then brightened up. The first room we were given was dark... more

I stayed at this hotel last week with my husband and daughter and son in law and we had a great time there. From the moment you come up the drive this hotel looks impressive. The hotel is large (one of the largest in Europe we were told) but the rooms are based around courtyards so you never feel you... more

My wife and I have just returned from staying at this Hotel (B&B)on Saturday 2/2/08 and the first thing i did was log onto the web to get a price for next year. I read most of the reviews below (after my initial booking) and was a bit wary with some of the negative comments. However my fears were un-founded.... more