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Seaside Palm Beach

5.0 of 5 Avenida del Oasis s/n, 35100 Maspalomas, Gran Canaria, Spain
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Certificate of Excellence 2014
Seaside Palm Beach
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Seaside Palm Beach
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553 reviews from our community

Traveler rating
    387
    115
    37
    10
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Thank you very much for making our holiday special.from the moment we arrived unfortunately we were told our room was of a lower grade( never been graded in our lives! ) Jo Lewis on reception did his best to help,we stayed in the appointed room and were more than happy. The menu was delightful and the barbecue nights fantastic...could not... More

Was this review helpful? Yes
Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Unfortunately I have to write this unpleasant review after over 3 months of deliberation. I must make it clear that we stayed at this hotel as part of our honeymoon because my parents are regular customers and spoke very highly about the hotel's standards etc. My wife and I had a really disappointing experience. Upon receiving our evening meal one... More

Was this review helpful? Yes 4
Management T, Manager at Seaside Palm Beach, responded to this review

Dear David, First of all I wish to express my sincere regret that you do not feel that I handled this issue with sensitivity, I do try to make myself available to my clients and strive to resolve occurrences in situ. As far as I am aware, this is the first correspondence with yourself since you left the hotel, as... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited last summer and wow we had a great time. Good views, good rooms good food. We loved the pool and found it incredibly convenient that it had the same arc to it as the hotel. Whoever did that was a genius! A++ Would hotel again

Was this review helpful? Yes 2
Management T, Manager at Seaside Palm Beach, responded to this review

Dear Seaside Palm Beach guest, Thank you so much for your kind review on Tripadvisor. We are very glad that you had a great time with us during your last visit and found our hotel to be excellent. It has been a pleasure to host you during your stay and we hope to welcome you back in a not so... More

Stockholm
Top Contributor
56 reviews 56 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We will go back! I will be short: amazing location, amazing place, amazing hotel, amazing staff, amazing food, amazing pools, amazing rooms with a sea view!! Great shopping in Maspalomas, came back with two new suitcases (husband was not happy about it) :-). Great prices of clothes, food, restaurants and bars ( huge selection). Only negative side is, if you... More

Was this review helpful? Yes 1
Management T, Manager at Seaside Palm Beach, responded to this review

Dear Seaside Palm Beach Guest, Thank you for sharing your 5* review on Tripadvisor. We are delighted to hear that you have loved your holidays and that you have found every aspect of our hotel to be amazing! On behalf of the whole Seaside Palm Beach team, I wish to thank you for your kind words. On a future stay... More

Carrickfergus Co. Antrim Northern Ireland
Top Contributor
153 reviews 153 reviews
60 hotel reviews
218 helpful votes 218 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It’s difficult to say anything in praise of this hotel, which hasn’t already been said. The welcome is warm and genuine. Greetings come from all sides and first rate service, offered with smiles, is the signature of the entire place. Nothing appears to be too much trouble to any member of this impressive staff team. It starts on arrival. A... More

Was this review helpful? Yes 2
Management T, Manager at Seaside Palm Beach, responded to this review

Dear Seaside Palm Beach guest, Thank you for taking the time to leave a review on Tripadvisor. It is nice to hear that our staff gave you a warm welcome and that you have found your room to fulfil your fantasy with all of its offered comforts. We are also glad that you enjoyed all of the meals. Our Chefs... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Upon arrival we felt this hotel was between a 4* and 5*. During the two weeks stay we felt it varied between a good 3* and a good 4*, but rarely reached the accolade of a true 5*. We generally stay in 5* or 4* hotels world-wide. Our overall assessment would be : Position 5*, Staff 4.5*, Rooms 4.5*, Common... More

Was this review helpful? Yes
Management T, Manager at Seaside Palm Beach, responded to this review

Dear Seaside Palm Beach Guest, Thank you for your review and the praising words about the extremely good BBQ and the 5 star morning breakfast. Furthermore we are happy to learn that you appreciated the special surprise for your birthday. Although we understand that you were disappointed, because you would have liked more options in regards to the courses on... More

Lancashire
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our third time in this terrific hotel gave us some pleasant surprises. The reception is much improved on previous experiences; efficient, friendly and welcoming staff make for a very positive start. We were provided a room on the top floor, overlooking the pool area, which was very nice and give good views of the activities below. The gym, 'wellness' and... More

Was this review helpful? Yes 1
Management T, Manager at Seaside Palm Beach, responded to this review

Dear Seaside Palm Beach Guest, Thank you for taking the time to write a 5* review on Tripadvisor. It is great to hear that you had a very positive experience and that we had some pleasant surprises in store for you… It is a pleasure to know that you were satisfied with your very nice room overlooking the pool area.... More

Devizes, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just come back from a week at this Hotel. Perfect transfer from Airport courtesy of Thomas Cook, private Limousine! Lovely Welcome from Hotel staff, then we were given our room!! Very small and not a nice view over the car park, despite being told we were facing Seaside! Not what we thought we had booked, went back to Reception to... More

Was this review helpful? Yes 2
Management T, Manager at Seaside Palm Beach, responded to this review

Dear Fiona, Thank you for taking time to share your experience on Tripadvisor. We are very pleased to know that you have had a very warm welcome from our staff who have made you feel right at home and that you have also found the food to be fantastic! Our chefs will be proud to hear of your satisfaction. We... More

Glasgow, United Kingdom
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just returned from a 2 week holiday here. We went with Thomsons who apparently only get rooms no higher than 4th floor. We only booked 3 days before the holiday and got a room on 3rd floor overlooking the pool bar - the entertainment was loud but stopped every night at 11 - nice balcony .We were lucky and had... More

Was this review helpful? Yes 1
Management T, Manager at Seaside Palm Beach, responded to this review

Dear Seaside Palm Beach Guest, It is lovely to hear that you have spent an enjoyable holiday with us. We really appreciate your praising words about our lovely staff who made you feel very well looked after. It is nice to know that you have found the quality of our food to be excellent and that you have especially enjoyed... More

Kenilworth, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We chose this hotel to celebrate our Silver Wedding..from start to finish the hotel was everything we wanted and more.The sevice at check in was very efficient, luggage brought to our room promptly..Staff very helpful and actually seemed to really enjoy helping with any requests...No shortage of sunbeds ...Food choice excellent again staff in restaurant most polite nothing too much... More

Was this review helpful? Yes 2
Management T, Manager at Seaside Palm Beach, responded to this review

Dear Seaside Palm Beach Guest, Thank you for having been our guest and for this 5* review posted on Tripadvisor. We are delighted that you have chosen our resort to celebrate your Silver Wedding and that from start to finish, your experience has been everything you wanted and more. It is a pleasure to hear that you particularly enjoyed the... More

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Additional Information about Seaside Palm Beach

Address: Avenida del Oasis s/n, 35100 Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Seaside Palm Beach 5*
Number of rooms: 328
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Also Known As:
Seaside Palm Beach Hotel Maspalomas
Seaside Hotel Maspalomas
Palm Beach Gran Canaria
Seaside Palm Beach Maspalomas, Gran Canaria

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