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Hotel Dunas Suites and Villas Resort

4.0 of 5 Avda. Sunair s/n, 35100 Maspalomas, Gran Canaria, Spain
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Hotel Dunas Suites and Villas Resort
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Hotel Dunas Suites and Villas Resort
Hotel Dunas Suites and Villas Resort
Hotel Dunas Suites and Villas Resort
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1,095 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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West Midlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

stayed 16 nights early January all inclusive, room was ok but lots of insects, bed smelt musky old box style tv but nice size room good shower even tho the hotel had no water supply for a couple of mornings ? also had no sunbeds on the bungalow terrace ,they liked to pack u in like sardines round by the... More 

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Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, We are really sorry to read that you are disappointed with your stay at the Dunas Suites & Villas Resort. Your suggestions and comments are very much appreciated, as we are always interested to improve our service and satisfy the demands of our guests. We hope that you will give us in future another opportunity to provide you... More 

the Hague
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Especially nice for couples with children. Entertainment also mainly focussed on children. Nice little villas.Average food. Hope they will skip the tasteless "Asian food" from the menu. Restaurant interior looks like football cantina, terrible. Kind staff and animation team. Wifi only in main hall (and slow).Only 10min.walk from the boulevard/beach. If you don't like to have a lot of children... More 

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Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, Thank you very much for taking your time to give us your feedback about your stay at Dunas Suites & Villas. All the comments, which we receive from our guests, are helping us to improve our service and offer. We are glad to hear, that you liked our rooms and our staff. We hope to welcome you soon... More 

Finland
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a villa. The bad: The first night we found small cockroaches in the room. They promissed in the reception they would call in professionals the following day. The following evening we had tens of cockroaches in the room and when we complained thay told us they for some reason had not done anything during the day. We got... More 

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Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, Thank you very much for taking your time to give us your feedback about your stay at Dunas Suites & Villas. All the comments, which we receive from our guests, are helping us to improve our service and offer. We are glad to hear, that you liked our pools, location and our personal. We hope to welcome you... More 

Birmingham, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent Christmas at Dunas Suites. Although there are many positives about this hotel, our experience was not all good I am sorry to say. The good: The location – an easy 10 minute stroll to the beach at Meloneras, along a ‘canal’ so you cannot go wrong! The beach front and promenade are lovely. Lots of restaurants, shops and... More 

Was this review helpful? Yes 2
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, Thank you very much for taking your time to give us your feedback about your stay at Dunas Suites & Villas. We would like to apologize for the inconveniences regarding your staying with us. We would be very pleased if we had a new chance in the future to convince you about the quality of our service. All... More 

Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

When checking into the hotel we were advised that we had booked a villa with a kitchenette. Iwona (the receptionist) explained that these were towards the rear of the complex and as we also all inclusive we may prefer a suite that was closer to the amenities that were included. She was very helpful and showed us to 3 rooms... More 

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Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, thank you for evaluating our hotel on Tripadvisor. It is always a pleasure to receive such a positive feedback. We are especially delighted about the comments in regards to our staff and our service. We would like to thank you once again for sharing your Dunas Suites & Villas experience with us and we are looking forward to... More 

kent
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for 13 nights 16th Dec 2014 to 30th. 2 adults, 2 year old & a 5 year old. It was a lovely place & a great holiday. Villa was spotless & cleaned daily. Villa was very large & great size bathroom with shower & bath. Pools were a bit fresh, could have been a bit warmer. Food... More 

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Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, Thanks a lot for your review. We take note of your comments in order to improve for the future. Much to our pleasure we acknowledge from your comment that you were satisfied with the facilities and services provided by the hotel team. But we also want to thank you for your critic. We really appreciate your comments with... More 

Eastleigh
Reviewer
3 reviews 3 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Brilliant hotel. Staff all friendly and welcoming. Food was excellent with a massive variety. Always entertainment going on. Loads of swimming pools to chose from. About a 15 minuet walk from local town Maspolomas. Loads of excursions to take part in. Rooms were brilliant, with lovely clean shower and bath room, loads of space! Big beds, fridge TV and almost... More 

Was this review helpful? Yes
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, thank you for evaluating our hotel on Tripadvisor. It is always a pleasure to receive such a positive feedback. We are especially delighted about the comments in regards to our staff and our service. We would like to thank you once again for sharing your Dunas Suites & Villas experience with us and we are looking forward to... More 

Altrincham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here as a group of five friends and 1 infant in September 2014. We arrived late at night and was taken to our villa- we had booked a 2 bedroom villa and this was advertised on the website as having two bathrooms.....unfortunately this was not the case and we were told that not all 2 bedroom villas had... More 

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Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear sir, First of all we would like to thank you for taking the time to write about your stay in september. We are sorry to hear that your experience was not as expected. We always look for ways to better our service and therefore your opinion is very important to us. Please do not hesitate to contact our guest... More 

Durham, United Kingdom
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

the Dunas suites and villa has a great design of little single storey cottage style accommodation in lovely well kept gardens which was a great first impression. Although our room was clean it was tired and like many other reviews it did smell of the sewers. There is plenty of pools but the so called heated pools did not feel... More 

Was this review helpful? Yes 2
Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, we thank you very much for taking your time to give us your feedback about your stay in our resort. We are glad to hear that you enjoyed the service, the surroundings and the cleanliness of the rooms. All the comments, which we receive from our guests, are helping us to improve our service and offer. We really... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here at the resort for two weeks in July 2014 and we had a terrific time. The accommodation, food, entertainment and facilities were second to none. The kids club was fantastic and the team were always friendly, enthusiastic and had boundless energy. Our kids loved it. Its the best family holiday we've had and we'll be returning next... More 

Was this review helpful? Yes 2
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, Thank you very much for taking the time to share your impressions of your holidays with other users on TripAdvisor. We were glad to read that you enjoyed your stay with us back in July. It would be a pleasure to welcome you soon again in our hotel. Kind regards, Antonio Cabrera Hotel Manager More 

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Additional Information about Hotel Dunas Suites and Villas Resort

Address: Avda. Sunair s/n, 35100 Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Dunas Suites and Villas Resort 4*
Number of rooms: 302
Reservation Options:
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Also Known As:
Hotel Dunas Suites And Villas Maspalomas
Dunas Suite Hotel Maspalomas
Dunas Hotel
Hotel Dunas Suites And Villas Resort Maspalomas, Gran Canaria
Hotel Style:
#8 Luxury Hotel in Maspalomas
#13 Family Hotel in Maspalomas

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