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Hotel Dunas Suites and Villas Resort

Certificate of Excellence
Avda. Sunair s/n, 35100 Maspalomas, Gran Canaria, Spain
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Hotel Dunas Suites and Villas Resort
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Hotel Dunas Suites and Villas Resort
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1,209 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1209)
  • Mar-May only
    (269)
  • Jun-Aug only
    (361)
  • Sep-Nov only
    (328)
  • Dec-Feb only
    (251)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from ten days holiday at the dunas maspalomas suites. Hotel, grounds, food, drink fantastic, but what makes this hotel is the absolutely brilliant animation team. Pedro, Peter, Jackie, Vera and the rest of the team all work so hard every single day and really did make our holiday. All inclusive food and drink offering was brilliant although food... More 

Was this review helpful? Yes
Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear client, Thank you for your evaluation about Dunas Suites & Villas Resort. We are very happy that we pleased you with the animation, the facility as well as with the great variety of our food and that your holiday was such a pleasure. All our staff members always give their best to make the holidays of our guests most... More 

Birmingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from our second holiday to this hotel and had yet again had a fabulous time. The hotel is clean in all areas reception,pool,rooms and for meal times there is always a wide selection of choice for what to eat (something that is not found at every all inclusive hotel). But the main reason we love this... More 

Was this review helpful? Yes 2
Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, Thank you very much for taking the time to share your impressions of your holidays with other users on TripAdvisor. We were glad to read that you enjoyed your stay with us and especially liked our reception, our pools, our rooms and our animation team. It would be a pleasure to welcome you soon again in our hotel.... More 

Erps-Kwerps, Belgium
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked in late in the night. Was told our room wasn't ready until the next day. We got three rooms instead (7 people, we booked a senior suite for 5 and a normal suite). The next day we could move. We did get a nice compensation: all inclusive instead of our half board for the whole stay for 7. The... More 

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, thank you very much for taking the time and letting other TripAdvisor Users know about your experiences in our Hotel Dunas Suites & Villas Resort. We are very happy to hear that you enjoyed your stay and especially liked our gardens as well as our pool areas and our food offer. All our staff members always give their... More 

Stuttgart, Germany
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great accomodation, good food, very nice animation team! It was a brilliant time there. Everyday another evening buffet. Every night another show by animation team. 2 animators were the best Pedro from Portugal and Peater from Poland.

Was this review helpful? Yes 2
Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, First of all we would like to thank you for sharing your opinion about your stay in our Hotel Dunas Suites & Villas Resort on TripAdvisor. We are very happy to hear that you enjoyed your stay and especially liked our food as well as our animation team. All our staff members always give their best to make... More 

Waterlooville, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

positives: good for young families, 4 pools to choose from. Food although a little the same every night, was good standard. Rooms cleaned well and clean towels if you needed them. Staff mainly helpful and friendly. Negatives: paying silly price for safe, paying for,beach towels each day, receptionist Indria I think her name was, needs some customer service. Need to... More 

Was this review helpful? Yes 2
Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, Thank you for your comment on Tripadvisor about your experiences in our Hotel Dunas Suites & Villas Resort. We are very happy to hear that you liked our food offer and pool areas as well as our personal. We regret to know that you were not fully satisfied with your stay in our hotel. We would like to... More 

waterford
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Did not get an wow factor when I walked into lobby area, not a 4 star lobby area. Check in went well. Arrived early 11am room was not ready (which was ok), lady did not explain about pool areas. Could not get a bed around pool so ended up in Masplomas part of hotel (which we ran out of). Rooms... More 

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, Thank you for your comment on Tripadvisor. We regret to know that you were not fully satisfied with your stay in our hotel. We would like to apologize for the inconveniences regarding your stay with us, and thank you for the feedback, as negative impressions also help us to improve. Concerning the safety issues you encountered at our... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Positives. 1. All Staff very friendly and hard working. 2. Animation team excellent. 3. Hotel spotless, rooms cleaned to an excellent standard. 4. Pool area very nice, no problem getting sun loungers 5. Shuttle bus available into town. Negative. 1. Food - very disapointing, this hotel does not cater for children at all. Little option for dinner. Ate out several... More 

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones Públicas at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, First of all we would like to express our sincerest gratitude that you have chosen our hotel and also for sharing your opinion with other travellers on the website TripAdvisor. All the comments, which we receive from our guests, are helping us to improve our service and offer. We would like to thank you once again for sharing... More 

UK
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed in a villa to benefit from kitchen/fridge, was ideally located close to a supermarket and small swimming pool - perfect for holidaying with a toddler. Stayed half board, food and service great. Only downside was dull, long walk into a very quiet resort centre. Hotel does run buses but not very regularly.

Was this review helpful? Yes 1
Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, Thank you very much for taking the time to share your impressions of your holidays with other users on TripAdvisor. We were glad to read that you enjoyed your stay with us. It would be a pleasure to welcome you soon again in our hotel. Kind regards, Aleksandra Mikula Guest Relations More 

Canton of Fribourg, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice place with nice bungalows. Gardens well maintained. 3 heated swimming pools. Employees are helpful and professional. I recommend without hesitation that place. Very close to center of Maspalomas (Faro) where you have many shops and possibility to entertain.

Was this review helpful? Yes 3
Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, thank you very much for taking the time and letting other TripAdvisor Users know about your holidays in our Dunas Suites & Villas Resort. We are very happy to hear that you enjoyed your stay and especially liked our rooms and pool areas as well as our personal. All our staff members always give their best to make... More 

Barrow in Furness
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed June 19, 2015

We stayed at this hotel a year ago and it is still as good as it was then. We had a villa away from the pools and it was very quiet and peaceful. The pool areas are always clean and tidy, the gardens are always well presented and well tended, as are the villas. It's perfectly located for walking to... More 

Was this review helpful? Yes 4
Dunashotels, Director de Relaciones con Clientes at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, thank you very much for taking the time and letting other TripAdvisor Users know about your holidays in our Dunas Suites & Villas Resort. We are very happy to hear that you enjoyed your stay and especially liked our rooms and pool as well as garden areas. All our staff members always give their best to make the... More 

Hotel Review Summarization

What travelers say

  • Very good(10)
  • Evening entertainment(7)
  • Pool bar(4)
Questions? Get answers from hotel staff and past guests. Ask a question

808 photos of this hotel

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Family/play areas (15)
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Room/suite (93)
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Hotel & grounds (171)
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Pool/beach area (103)
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Business center/function rooms (1)
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View from room (19)
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Dining (24)
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Bathroom (21)
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Amenities (7)
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Junior Suite with Terrace (32)
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Pool (10)
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Restaurants and Bars (23)
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The Hotel (64)

Management photos: Courtesy of the property manager

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Room/suite (10)
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Hotel & grounds (1)
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