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Hotel Dunas Suites and Villas Resort

4.0 of 5 Avda. Sunair s/n, 35100 Maspalomas, Gran Canaria, Spain
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Hotel Dunas Suites and Villas Resort
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Hotel Dunas Suites and Villas Resort
Hotel Dunas Suites and Villas Resort
Hotel Dunas Suites and Villas Resort
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1,073 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was not sure what to make of the Dunas Suites hotel from the description, but it really exceeded my expectations. The hotel comprises a series of small bungalows set in really extensive and beautifully laid out gardens. Every day I was there I found another corner to explore. Guests at the Dunas Suites actually have free use of the... More 

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Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, thank you for evaluating our hotel on Tripadvisor. It is always a pleasure to receive such a positive feedback. We are especially delighted about the comments in regards to our staff and our service. We would like to thank you once again for sharing your Dunas Suites & Villas experience with us and we are looking forward to... More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Our stay was ruined by Cockroaches in our room. We saw at least 1 or 2 each night (managing to kill 5-6 of them over the week) When we told reception the guy didn't seem to be too interested and said someone would come and have a look either later that day or the next day. Don't think anyone ever... More 

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Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, We are really sorry to read that you are disappointed with your stay at the Dunas Suites & Villas Resort. Your suggestions and comments are very much appreciated, as we are always interested to improve our service and satisfy the demands of our guests. In your case, we do really apologize to hear about the incidents you experienced... More 

North East
Contributor
16 reviews 16 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from week at Dunas Suites and Villas. Smooth flight and transfer with Jet 2 (as always). We had a villa at the top end of the complex and didn't experience any of the negatives some have mentioned. Accomodation was very clean, comfortable and quiet. We did see a few ants which were easily dealt with but thankfully no... More 

Was this review helpful? Yes 1
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, Referring to your comment about our hotel Dunas Suites & Villas, first we would like to thank you for choosing our hotel for your latest stay. Furthermore we are proud to read that you were fully satisfied with the facilities, food and services provided by the hotel team. Our goal is to offer the best holiday experience possible... More 

Ossendrecht, The Netherlands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

nice spacious resorts , nice bungalows , garden areas and pools. Nice breakfast and evening dining . Near to the beach and maspalomas Friendly atmosphere . we have been here now 5 times to satisfaction

Was this review helpful? Yes 1
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, We would like to thank you for evaluating our hotel on Tripadvisor. We are glad to hear that you have had such a nice and relaxing holiday in our hotel. Thank you for your nice comments on the hotel, we are very pleased if our customers are satisfied. We hope to see you again soon at the Dunas... More 

Warrington, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

My partner and I have just arrived back from a week at the Dunas. We stayed in a comfort suite. very nice comfortable bed with tea and coffee making facilities and bath robes. very clean with daily maid service. Extremely friendly staff and the restaurant serves quality variable food. Now for the downside. We had a problem with cockroaches in... More 

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Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, Thank you for taking the time to leave your comments on our hotel on Tripadvisor, because we can only improve our service through praise and criticism. I am would like to apologize if we could not meet your expectations. I am glad to hear, that you enjoyed your food. I will pass on all your praises to our... More 

Tillicoultry, United Kingdom
Top Contributor
72 reviews 72 reviews
14 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a good hotel. Short walk to the beach, good facilities, helpful and pleasant staff and more food than anyone could possibly eat. Children are well catered for and the Animation team make sure they have a great time, which means their parents have a good holiday. Standard of accommodation is good and the villas are very comfortable and... More 

Was this review helpful? Yes
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, thank you for evaluating our hotel on Tripadvisor. We are glad to hear that you have had such a nice and relaxing holiday in our hotel. It is always a pleasure to receive such a positive feedback. We are especially delighted about the comments in regards to our staff and our service. We really appreciate your comments with... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I chose this resort on the basis of the reviews I read on tripadviser and was not disappointed. The food was excellent the staff were all polite. Right down to the cleaners. And the animation team were really really friendly. Getting you up to do all the activities like shooting archery darts French vials water polo exerciseing and much more.... More 

Was this review helpful? Yes
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, Thank you for taking your time and sharing your comments concerning your recent stay at Dunas Suites & Villas Resort. We are also glad that you enjoy our food on the restaurant. Regarding the kind words about our animation team, please be assured that we passed on to them. Once again, we want to take the opportunity to... More 

Boulogne sur Mer, Nottingham
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The positives: Loved the setting of the hotel, more like small village with lots of pools (small heated ones + two big ones). Could do with a few more flowers and lick of paint here and there though. Distance from beach was perfect, quick walk along the barranco and the beach & dunes were just there. Beautiful promenade to the... More 

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Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, thank you for your comment on Tripadvisor. It is a pleasure to read that you enjoyed the location of the hotel and also that you were satisfied with our staff . We regret that our rooms and their facilities were not to your liking. Some renovations have been made and there are more to follow in order to... More 

Irvine, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 18, 2014

I went to this resort with my family,it is a very large resort with around 5 swimming pools and the suites have a pool or a garden terrace,the suites are cleaned every day,the maids do a realy good job,the grounds are very clean,the staff are very friendly and always happy to help,we went on an all inclusive basis,the food was... More 

Was this review helpful? Yes
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear guest, thank you for evaluating our hotel on Tripadvisor. It is always a pleasure to receive such a positive feedback. We are especially delighted about the comments in regards to our staff and our service. We are pleased that you enjoyed the variety of the buffet. We would like to thank you once again for sharing your Dunas Suites... More 

Woking, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 18, 2014

This is an exceptionally well presented resort. However, we had a mixed experience. The buffet restaurant was very good with lots of choice and the staff all exceptionally helpful. Unfortunately, this is a resort for families with young children. Many were left to run and scream around the restaurant with minimal parental control. Preferring quieter resorts, their crying and screaming... More 

Was this review helpful? Yes
Dunashotels, Director General at Hotel Dunas Suites and Villas Resort, responded to this review

Dear Guest, Thanks a lot for your review. We take note of your comments in order to improve for the future. Much to our pleasure we acknowledge from your comment that you were satisfied with the facilities and services provided by the hotel team. But we also want to thank you for your critic. We really appreciate your comments with... More 

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Additional Information about Hotel Dunas Suites and Villas Resort

Address: Avda. Sunair s/n, 35100 Maspalomas, Gran Canaria, Spain
Location: Spain > Canary Islands > Gran Canaria > Maspalomas
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Dunas Suites and Villas Resort 4*
Number of rooms: 302
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Also Known As:
Hotel Dunas Suites And Villas Maspalomas
Dunas Suite Hotel Maspalomas
Dunas Hotel
Hotel Dunas Suites And Villas Resort Maspalomas, Gran Canaria
Hotel Style:
#8 Luxury Hotel in Maspalomas
#12 Family Hotel in Maspalomas
#17 Romantic Hotel in Maspalomas

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