this is a grand hotel, just don't expect anything above dead basic! our room had no air con or balcony and a small window which made sleeping uncomfortable, the room needed a lick of paint and the bathroom was dated... saying that, the hotel staff were helpful (especially english speaking night porter) televisions had an english channel and the food... more

Lots of positives, value for money, cleanliness of hotel,rooms etc., location. Staff not at all friendly and did seem to favour locals etc. In this respect not really treated as a paying guest. Need to improve and would be only reason for not returning given budget constraints. On balance really enjoyed holiday , Tossa is superb as a resort, a... more

I stayed here for a short break and didn't expect 5* - everything was just about ok - I have stayed in many a budget hotel but would be unlikely to return here. Mainly it was the way the sound travelled between the rooms - I was in a single with no balcony and no air con so had to... more

stayed ere in sept 2007 with my husband and friends it is the worst hotel that we have stayed in the staff were very rude couldnt wait to get home they looked after there own more

having just looked in great detail at the reviews of some people i find it hard to believe the comments that have been displayed about this hotel and its staff. for the past 16 years i have been staying in this hotel in july/august for 2 weeks each time. the owner and his family are some of the most helpfull... more

my partner and I stayed here at the end of sept,yes you get what you pay for!our room was really clean the bathroom was outdated but cleaned with fresh towels everyday. staff were friendly enough especially the bar staff, there is a language barrier between the guests and owners but is that not our fault as we dont learn the... more

just come back yesterday stayed in it last year i enjoyed it near everything the bar was good the food was good also the rooms was basic but was clean needs some updating but wen i go away i dont want to stay in a hotel room also there was no dirty smells the owner can not speak any english... more

this hotel was dirty the staff were un friendly un helpfull rude nasty the maid left the hotel room door open every day one room was broken in to because of this we did not enjoy the holiday because of this as we had to stay in hotel until she had finished to re lock our room the hotel staff... more

What can I say about this hotel apart from the unfriendliest place I have every stayed in. The room was basic (which we expected because it was so cheap) but the bathroom was a disgrace, with the smell making us sick every time we had to use it. The staff never had a smile on their face the four days... more