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GHT Hotel Neptuno

Certificate of Excellence
C/ La Guardia, 52, 17320 Tossa de Mar, Spain
Hotel amenities
GHT Hotel Neptuno
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Ranked #8 of 43 Hotels in Tossa de Mar
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Tossadema
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just returned from our 6th holiday in Tossa de Mar, but our first stay at the Hotel Neptuno and it won't be our last, even considering returning in September. All areas of the hotel are extremely clean can't fault it. Lovely pool, well kept gardens and friendly staff. We requested a particular room before we traveled and got it so... More 

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Kingston-upon-Hull, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Neptuno is a super hotel and well located for the old town of Tossa de Mar being just a few minute walk away. All the staff are very helpful be it reception, bar or cleaners nothing is too much trouble for them. We would recommend the bar meals to anyone wishing to spend time around the pool as they... More 

Was this review helpful? Yes 2
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear guest, Thanks for sharing your opinion on TripAdvisor. Hotel GHT Neptuno has an excellent location in the old town of Tossa de Mar and very close to the beach. I'm happy to know that you had a lovely stay. See you soon. Best regards, More 

Saltdean, East Sussex
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I returned a week ago from The Neptuna, Tossa Delmar. The hotel was very well run and spotlessly clean with fresh linen in all rooms every day. The staff were welcoming, friendly and obliging at all times. Special thanks to the gardener, who worked tirelessly to keep the gardens so lovely. We had half board, and there... More 

Was this review helpful? Yes 2
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear Maureen, Thank you so much for these wonderful words about your recent stay at Hotel GHT Neptuno. We are so happy to know that you will come back again. Best regards, More 

Ormskirk, United Kingdom
Top Contributor
50 reviews 50 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We love this Lovely authentic Spanish hotel. Great staff, spotllessly clean, with a lovely pool and garden area. Food is good, but may not suit all tastes, lots of fish salads, pasta dishes. We really enjoy it. Thanks again to Carmen, Marta, & Alba on reception, Inma in the restaurant , and Havi, Paco and Ali in the bar.

Was this review helpful? Yes 3
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear Rita, Thank you so much for sharing your opinion on TripAdvisor. It's been our pleasure to have you at Hotel Neptuno one more time. Hopefully you will continue visiting us and enjoying your vacation at Tossa de Mar. Best regards, More 

oldham
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

given what we paid for this break I was pleasantly surprised. This is a lovely hotel in the old town. spotlessly clean with clean towels every day. breakfast was ok with a good choice and food in the evening was good. Waiters javi and paco deserve a special mention.

Was this review helpful? Yes 2
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear Moli, Thank you so much for your kind comments regarding your recent visit at Hotel Neptuno. At Hotel Neptuno we constantly have offers, but you will find the best in our web site, GHTHotels. Best regards, More 

oxon
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The bar staff, restaurant staff, receptionists and cleaners are all very polite and friendly in this cool and traditional hotel. It is in a lovely location with some of the rooms having very nice views over the town. The rooms are adequate but exceptionally clean. Breakfasts were good with plenty of choice each day. The pool are and gardens are... More 

Was this review helpful? Yes
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear guest, Thanks for sharing your opinion on TripAdvisor. As you mentioned, Hotel GHT Neptuno has a very special garden, it will give you a relaxing vacation. See you soon, Best regards More 

London, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed at this hotel on 5 previous occasions, I was not disappointed by it this time. The reception staff are wonderful, very helpful and kind and the cleaning standards are excellent. Fresh towels every day and room comfortable with great view from balcony. Food is not so great, but adequate for bed and breakfast. I was impressed at the... More 

Was this review helpful? Yes 1
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear Patti, We are glad to know that you enjoyed your stay at Hotel GHT Neptuno. I apologize for the impression you had from our bar staff, maybe it was a bad moment for them, usually they are always helpful and kind with everybody. I invite you to visit us again and check their friendliness. Best regards, More 

Dublin
Top Contributor
61 reviews 61 reviews
38 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just back from a few days back in Tossa and stayed at the Neptuno for the first time. Arrived late in the evening but reception staff were very friendly and competent and we were allocated 2 rooms in the main block. We paid very little for the rooms as we had booked on a hotel web site special offer so... More 

Was this review helpful? Yes 2
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear guest, Thanks for sharing your opinion on TripAdvisor. As you mentioned, Hotel Neptuno is an hotel with a personality. I'm glad to know that you had a wonderful holidays and I expect to see you soon. Best regards, More 

Taunton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 29, 2015

Good hotel. Great location. Fantastic value. We had a wonderful room (429) on the top floor, overlooking the pool and town. We found that the food was not to our taste and luke warm so we chose to eat out - though it certainly would not put me off staying in the hotel again. Thank you for a lovely stay.

Was this review helpful? Yes 2
GHT_H0tels, Director de Relaciones con Clientes at GHT Hotel Neptuno, responded to this review

Dear Becci, We are so happy that you had a lovely time here and hopefully we will see you soon. Many thanks from the whole team ! Brest regards, More 

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