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BEST WESTERN Hotel Cristallo Rovigo

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Viale Porta Adige 1, I-45100, Rovigo, Italy
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1 room 1 adult
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BEST WESTERN Hotel Cristallo Rovigo
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261 Reviews from our TripAdvisor Community

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New Rochelle, New York
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed there for two nights in January. The service was great and our room was clean. We did stay in a deluxe room, and the "extras" were very positive. It is important to know that the hotel is within walking distance of the train station. That was incredibly helpful. Overall, we had a nice experience.

Helpful?
Thank sandymoose527
Ashington, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 22, 2015

Staff excellent, polite and friendly and would do anything to sort out a minor question or problem. Room ultra spacious, clean, quiet and very comfortable. Had dinner every night at the hotel and was never disappointed, again staff helpful and friendly. Wi-fi typically very good, and the 2 glitches were sorted promptly by reception. One of the best breakfast buffets... More 

Helpful?
Thank HDA99
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear HDA99, I am Silvia the Sales Manager of the Hotel, thanks a lot for your feedback, I am very proud to read your words especially about the Staff and the breakfast, they are some of our strong points . We work hard every day for our customers’ satisfaction, I will inform all the staff about your point of view.... More 

London, United Kingdom
Level Contributor
101 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed September 22, 2015 via mobile

To be clear, the rooms are quiet, clean and comfortable and the location is a handy five minute walk from the train station with direct links to Venice, Ferrara, Padova, etc. I've marked down as we were visiting with a group and provided with a vastly inferior breakfast each morning. When I tried to go fetch a few things not... More 

Helpful?
Thank Emily A
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Mrs. Emily, I am Silvia the sales manager of the Hotel. Thank you very much for your feedback in Trip Advisor. We try to do our best every day with all our guests, individual and group ones. About your stay, I inform you that we offer a special price for groups 50% discounted for the period, and in the... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 6, 2015 via mobile

Several senior staff were argumentative and sullen. Air conditioning did not work and despite the temperature clearly registering as 29 degrees (and even higher at night so difficult to sleep), I was treated as though I was lying. Why would I ? Similarly some of the staff in the restaurant just couldn't be bothered. Head waiter looked bored and impatient... More 

Helpful?
Thank anne d
Cristall0R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Mrs. Anne D., I am Silvia the Sales Manager of the Hotel. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important for us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Neratovice, Czech Republic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 11, 2015

It is very nice hotel with the nice staff, room is spacious and clean, there is air-conditioning in the room, in the breakfast room is choice of many dishes, there is also restaurant in the hotel and city centre is also nice

Review collected in partnership with Best Western

Helpful?
Thank Hanka B
Silvia R R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Hanka B., I am Silvia the Sales Manager of the Hotel, thank you very much for your kind feedback, we appreciate it. Hoping to see you in the future, we are always at your disposal. Kind regards. Silvia Felletti Sales & Marketing Manager More 

George Town, Grand Cayman
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 21, 2015 via mobile

It's the perfect location if you are planning to stay a few days in the area. Just a few minutes away from the train station, you can walk to the hotel. Also, a 10 minute walk will get you in the center of Rovigo, if you'd like to visit a bit the town. The great deal is that you can... More 

Helpful?
Thank Ramodrondu
Silvia R R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Ramodrond, I am Silvia the Sales Manager of the Hotel, thanks for leaving a good feedback in Trip Advisor. We are really in a strategic location, and you can visit easily all the Veneto Region and surrounding. We hope you could come back in the future, you are always welcome. Thanks and kind regards. Silvia Felletti Sales & Marketing... More 

Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 10, 2015

The room was clean and quite. There are only a few minor things, the English of the receptionist was a bit difficult to understand. It would have been nice if the wifi password was given without having to ask for it. And the receptionist took 15min to open the door during the night. Besides that it was ok.

Helpful?
Thank Kenchet T
Silvia R R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Mr. Kenchet T., I am Silvia, the Sales Manager of the Hotel. Thank you very much for your feedback and especially for your advices in order to make better our service next time, thanks a lot. Hoping to see you again in the future, I stay at your disposal at marketing@rovigohotel.com. Kind regards. Silvia Felletti Sales & Marketing Manager More 

Avondale, Arizona
1 review
5 of 5 stars Reviewed May 4, 2015

My fiance and I spent 3 nights in this hotel, it is right between Venice and Bologna and very close to Ferrara and Padova. We spent our first day in Venice then took the train to Rovigo (about 1 hour). The hotel is about 5 minutes walking distance from the train station so it is very convenient. The location is... More 

Helpful?
Thank Lindsey S
Silvia R R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Mrs. Lindsey, I am Silvia the Sales Manager of the Hotel. It was a pleasure to accommodate you at our Hotel and I am glad that your stay was pleasant, thank you very much for your good feedback. We try to do our best every day: superior customer care by all the staff and high standards, such as the... More 

Brisbane
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 10, 2015 via mobile

This hotel is very central, an easy walk from the train - quick commute from Venice, Padua, Bologna - on the main train route. Very, very clean room and restaurant. L'occitane toiletries, bathrobes and lots of lovely little extras included. The breakfast with our booking was very generous. The staff were helpful and there was always some who could speak... More 

Helpful?
Thank Brizvegassunshine
Silvia R R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear Brizvegas, I am Silvia the Sales Manager of the Hotel. Thank you very much for your good feedback about us and your recent stay in Rovigo. It was an honor to accommodate you for your first stop over in Italy, I hope that all your next stays will be good in order to bring back at home nice memories... More 

Horsham, United Kingdom
Level Contributor
54 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed February 8, 2015

We only stayed here 1 night whilst attending a rugby match, were able to check in early which is always a bonus. A 5 minute walk from the railway station and central to the sights of the town. We had 2 separate bedrooms within our 1 room, 1 with twin beds and another room with a single bed and the... More 

Helpful?
Thank ExileQueen
Silvia R R, Direttore vendite at BEST WESTERN Hotel Cristallo Rovigo, responded to this review

Dear ExileQuee, I am Silvia the Sales Manager of the Hotel and I am thankful for your Tripadvisor feedback. We are always glad to accommodate the rugby supporters at our property as it is our tradition. Thanks for the describe us as a clean Hotel with a good restaurant and breakfast, we are happy about that. You were a lot... More 

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