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BEST WESTERN Palads Hotel

3.0 of 5
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Sct. MathiasGade 5, Viborg 8800, Denmark
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Ranked #1 of 4 Hotels in Viborg
A recent review
3 of 5 stars reviewed 1 week ago
Thomas S Copenhagen, Denmark
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69 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • German first
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  • Norwegian first
  • Spanish first
  • Swedish first
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    (69)
  • Mar-May only
    (13)
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    (31)
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Copenhagen, Denmark
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel as a last minute booking due to unforeseen events. I hear that the hotel has some very nice rooms in the main building. However, I got a room across the street, probably matching the low rate. This is what I picture a motel room would look like. The room was clean with a nice big bathroom,... More 

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palads, Manager at BEST WESTERN Palads Hotel, responded to this review

WE have 100 rooms and they are very different in price and style. Guests are welcome to chose the style that suites best. More 

Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago

Whilst the position of this hotel is good, the rooms are old and in need of a refurbishment. The staff are friendly; however, compared to the Golf Hotel, also a Best Western, this one is a huge disappointment. I would not recommend this hotel until it's had a major refurbishment.

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palads, Manager at BEST WESTERN Palads Hotel, responded to this review

We have different room at different prices. If you chose the cheapest you may risk to get our smallest rooms and not our room with jaquzzi ,sauna, kitchen and free WIFI. However you get room in the center of Viborg at a good rate More 

Okeechobee, Florida, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We were treated very well. Our laundry options were they could do it or we could do ourselves. Rooms were nice and clean. The shower was nice on the back wall with nice pressure but the water ran out from underneath the door and floors were wet. Nothing out of the ordinary though.

Review collected in partnership with Best Western

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Edinburgh, United Kingdom
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice and helpful staff. This was a very good stop-off point. Food service at dinner a bit slow and dis-jointed, almost as if short-staffed in kitchen? Breakfast good selection. Good location in the town.

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Copenhagen, Denmark
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel has a nice breakfast, and it is extremely central with just a short stroll down a pedestrian street to get to the Cathedral and some good restaurants and bars. One thing to note, however, is that many of the rooms are in an annex across the street. This is better, because it is convenient with regards to parking,... More 

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Essen, Germany
Level Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed at Best Western Palads Hotel in Viborg, Denmark, for 2 nights and was satisfied. Room was good, breakfast was good as well - could be a bit larger - as well as hotel staff was friendly. I would stay here again for 1.360,00 DKK for 2 nights I paid inc. breakfast in a room with a double bed.

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palads, Manager at BEST WESTERN Palads Hotel, responded to this review

Thank you for your comment. You had one of our smallest room so if you are coming back I suggest you chose a bigger room ei a room with sauna, wihrlpool and kitchen More 

Reading, United Kingdom
Level Contributor
4 reviews
2 of 5 stars Reviewed January 2, 2015

We requested a baby cot but there was no mattress for it. They had cobbled together some thin layers and my son couldn't sleep in it. Even the staff acknowledged it wasn't right. The TV channels were grainy with poor signal. Something that you would get in a 3rd world country. The room had a sauna and SPA tub but... More 

Review collected in partnership with Best Western

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palads, Manager at BEST WESTERN Palads Hotel, responded to this review

Thank you for your review. I am really sorry about your problems. Most of them are due to Christmas where most of our staff were on holiday. They should of cause have given you an other room. As a city center hotel we sometimes have some problems with people celebrating in the streets during Christmas. All our windows have noise... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 25, 2014

I have been at several hotels in Viborg but this was for me a good time. Nice large rom with sauna in a large bathroom. It is has also equipment installed that allows you to cook your own food. Nice hotel to a good price. I will prefer this hotel when I m back in Viborg.

Was this review helpful? Yes 1
Lahti, Southern Finland, Finland
Level Contributor
209 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed November 20, 2014

Location is great, close to the shops and restaurants, and a huge candy shop right in other side of the street! A bit difficult to find when going first time. Nice rooms with well working internet. Good breakfast. I´ve stayed in this hotel 2 times, first time there was sauna(not the real Finnish one, but kind of poor copy) :)... More 

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Level Contributor
148 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 10, 2014

This was a hotel with some surprises. Does not look very prominent or large on entering the reception, but looks are deceiving. This hotel ha a lot of buildings, over a large area and of different styles. I counted five, but there could be more. I was given a room with big hall, kitchen, living room, large bedroom(to be in... More 

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