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Scandic Sarpsborg

Sandesundsveien 1, Sarpsborg 1706, Norway (Formerly Rica Saga Hotel)
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44 Reviews from our TripAdvisor Community

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Hønefoss Norway
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed September 22, 2015

Former a Norwegian Rica, now part of the Swedish Scandic chain. New reception and lobby area with 60 seats. Light and dark grey interior, like elsewhere. Black doors. Too dark. Very narrow between wall-hanging tv and bed on room 306. Not soundproof from room above. Breakfast average, better with the Rica. I missed the smoothies and egg&bacon. They recommend online... More 

Helpful?
Thank rjsol
Elisabeth S, Resepsjonssjef at Scandic Sarpsborg, responded to this review

Hello! Thank you for your review. We are always trying to get better at what we do and your thoughts about our hotel is appreciated and taken into consideration. We hope to see you again next time ypu visit Sarpsborg. Best Regards Elisabeth Front Office Manager More 

Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 18, 2015

I needed to spend a night in Sarpsborg because of an early meeting next day and this hotel fulfilled all my needs, only a nice walk from the train station, far from traffic and my room in the fifth floor also had a nice view. The service was very kind when I arrived and the same when checking out. The... More 

Helpful?
Thank Westnorwegian
Elisabeth S, Resepsjonssjef at Scandic Sarpsborg, responded to this review

Hello! Thank you for the good rewiew and your thoughts about our service and location. We are very pleased that you felt that all your needs was fulfilled, and we are looking forward to having you as a guest next time you visit Sarpsborg. Best Regards Elisabeth Front Office Manager More 

Oslo, Norway
1 review
3 of 5 stars Reviewed August 26, 2015

Stayed at this hotel for a weekend. The check in was good, but the evening receptionist needs a crash course in customer service. Room was newly renovated, but when renovating the bathroom, why not take the shower head at the same time? It seemed old and cheap. Breakfast was very nice.

Review collected in partnership with ScandicHotels.com

Helpful?
Thank gunnary2015
Elisabeth S, Resepsjonssjef at Scandic Sarpsborg, responded to this review

Hello! Thank you for your review. We`re pleased to hear that you like our breakfast and location. The breakfast is important to us and we try to make it better every day. I`m very sorry that our receptiontist didn`t act in a friendly way, and we will take action immediately to ensure that it will not happen again. I hope... More 

Greater Cincinnati
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 6, 2015 via mobile

They are in the middle of renovations so things are a bit discombobulated. I found our room to be huge and updated very nicely. The tub/shower is about 1 1/2 inches away from the wall so the first shower that was taken left a lot of water all over the floor and it didn't go toward the drain at all.... More 

Helpful?
Thank Janet F
Elisabeth S, Resepsjonssjef at Scandic Sarpsborg, responded to this review

Hi Janet! Thank you for your review. We are very sorry that you had noise from the elevator in your room. The elevator shafts will be renovated this autumn so that the near by rooms want experience noise anymore. We are very pleased to hear that you enjoyed the breakfast and that our staff was wonderful. We always do our... More 

Brisbane, Australia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 8, 2015

The hotel is undergoing renovations and there are notices about that, but there are no warnings that heavy work will be undertaken from 7.00 am in the morning and still be going at 10.00 pm at night! The hotel desperately needs renovating, but it makes for a very noisy and disturbed stay. At times we couldn't even hear the television... More 

Helpful?
1 Thank amarik2201
Elisabeth S, Resepsjonssjef at Scandic Sarpsborg, responded to this review

Hello. Thank you for your review of our hotel. We will do our best to do better with cleaning and maintence next time. In the fall the hotel is completly renovated and we are looking forward to sell our guests a new product. Hope to see you again! More 

Travelers are raving about these Sarpsborg hotels

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed March 3, 2015 via mobile

The well known hotel chain have acquired Rica Hotels in many cities. I'm sure this hotel will be upgraded to normal Scandic standard in a year or so. The receptionist really was friendly and very helpful. If Scandic had their own ranking 1-5 stars I'm sure they would agree that the standard in this hotel would maybe achieve 2 stars.... More 

Helpful?
Thank Roger K
1 review
2 of 5 stars Reviewed February 15, 2015

The staff was lovely. The hotel smelled bad -- both in the lobby/common areas and in the rooms. Like mold and mildew. Don't look under your bed. You will discover dirt, sand, old toe nails, hair and assorted dust bunnies. Breakfast was ok, but the coffe tasted like old sweat socks. They have a room with a sign that indicates... More 

Helpful?
Thank Laura R
Oslo, Norway
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed September 9, 2014

We stayed at this hotel because we were at wedding party in the city. There are not many choices to stay in the city. The hotel was overpriced considering what you get there (very typical for Norway). Old and outdated rooms, not really clean, dusty carpet in the elevator, not existing service, very poor breakfast. When we came to eat... More 

Helpful?
Thank bigtraveler2000
EU
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 29, 2014

Standard breakfast, nice staff. Bed not too comfortable. Our room was big, with a dining area and a couch complex. But the rooms look like they were furnished 40 years ago, and nothing has changed since then.

Helpful?
Thank Hjortholmen
Sant Joan de Vilatorrada, Spain
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 6, 2013

This hotel is located in the city center of Sarpsborg, near one of the commercial streets (Sant Marie Gata) and just "over" a shopping center. Rooms are very correct, with all necessary things for a business trip (bath, free connection to internet via wifi, TV in the room). Regarding the TV, only norwegian channels can be found, but all the... More 

Helpful?
Thank Pere F
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