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Elite Stadshotellet Eskilstuna

Travelers' Choice award winner
Hamngatan 11, Eskilstuna 632 20, Sweden (Formerly Elite Stadshotell)
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Elite Stadshotellet Eskilstuna
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Ranked #3 of 9 Hotels in Eskilstuna
A recent review
3 of 5 stars reviewed 2 weeks ago
Steven W Berkshire, United Kingdom
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148 reviews from our community

Traveler rating
    69
    46
    22
    8
    3
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39
47
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40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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Berkshire, United Kingdom
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Elite is only ten minutes walk from the train station and east to find- Just head down hill and turn right. Once you come to the reservoir/lake turn right and there it is. Perfect positioning with lots of frontage and seating. As to be awaited from the hospitable Swede's. Staff are as usual very nice and friendly and the... More 

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Anki G, Försäljningschef at Elite Stadshotellet Eskilstuna, responded to this review

Dear Steven, Thank you for sharing your experience on Trip advisor and for choosing to stay with us at Elite Stadshotellet Eskilstuna. It makes us concerned to learn of your disappointment with reference to the bathroom, TV and load noise outside the hotel. It doesn´t feel good that you are disappointed in your stay. We want to be so much... More 

Stockholm, Sweden
Top Contributor
87 reviews 87 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 19, 2015

If this hotellroom had been in southern Europe we would have had to pay three times the price. A very nice room with good beds. The breakfast was OK, but nothing special. My only complaint is that the glasses were not cleaned. The lipstick from the former guest was still stuck on the glass. We were happy to be asked... More 

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Anki G, Försäljningschef at Elite Stadshotellet Eskilstuna, responded to this review

Dear SirMilton2 Thank you for the review and the positive comments. Your constructive feedback really helps us to continually improve our service levels. Our apologies that we missed putting in new glasses in the room, we have shared the feedback with the relevant department. I wish you a warm welcome back. Best regards Anki Gürler Elite Stadshotellet Eskilstuna More 

Asperup, Denmark
1 review
3 of 5 stars Reviewed February 28, 2015

I came to Elite very late in the evening, but no problem I was expected. I got a nice room, quit big, afteall it was a single room. The cleaning was Ok, but the shower was quit small. I will certainly choose Elite hotel Next time I go to Eskilstuna

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Anki G, Försäljningschef at Elite Stadshotellet Eskilstuna, responded to this review

Dear Kirsten, Thank you for sharing your experience on Trip advisor and for choosing to stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,... More 

Keerbergen, Belgium
Top Contributor
76 reviews 76 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed February 18, 2015

The Elite brand stands for decent hotels with good service. Also in Eskilstuna this is the case. Rooms are modern and spacious (I took a superior room), bathroom could be a bit bigger. The service is very friendly, breakfast has a lot of options and the Bischops Arms is the perfect place to drink a beer.

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Anki G, Försäljningschef at Elite Stadshotellet Eskilstuna, responded to this review

Dear tmstt Thank you for sharing your experience on Trip advisor and for choosing to stay with us. It’s always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Anki Gürler Elite... More 

Seevetal, Germany
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 11, 2015

Nice hotel, bit tight but clean and tasteful furnished. Friendly service and ok breakfast. Price too expensive for region and level. Bathroom old but clean. Bed was a bit too soft for me but very nice pictures at the wall. Wifi was free and fast.

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Anki G, Försäljningschef at Elite Stadshotellet Eskilstuna, responded to this review

Dear Hhlion, We appreciate your comments regarding your stay at the Elite Stadshotellet Eskilstuna. The hotel opened in September 2012, all rooms, bathrooms etc is brand new. Therefor I’m a bit concerned regarding your comment about the bathroom being old. I would very much appreciate if you can get in touch with me and let me know which room you... More 

1 review
5 of 5 stars Reviewed February 8, 2015

The best hotel in town regarding the location, cleanness and staff. You will find everything you need and very good location and many restaurants near the hotel. Breakfast is good and the room space is also good.

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Anki G, Försäljningschef at Elite Stadshotellet Eskilstuna, responded to this review

Dear Ahmad, Thank you for sharing your experience on Trip advisor and for choosing to stay with us. It’s always a pleasure to receive positive feedback. I wish you a warm welcome back to Eskilstuna and to our hotel. Sincerely, Anki Gürler Elite Stadshotellet Eskilstuna More 

Dudley, United Kingdom
2 reviews
3 of 5 stars Reviewed February 2, 2015

Good hotel with comfortable rooms and excellent pub restaurant The Bishops Arms. Excellent service throughout the hotel and is in a great location from which to explore the city. Well worth trying if ever in Eskilstuna

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Anki G, Försäljningschef at Elite Stadshotellet Eskilstuna, responded to this review

Dear Keith, Thank you for sharing your experience on Trip advisor and for choosing to stay with us at Elite Stadshotellet Eskilstuna It’s always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve... More 

Gothenburg, Sweden
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 21, 2014

Modern and well equipped Hotel in the centre of Eskilstuna, 15 min walking from the train station. Newly built with fresh interior and modern rooms. Restaurant has a good atmosphere with friendly staff, food is good. The Hotel also offers a British style pub. Hotel also offers a fitness centre with modern equipment which has a fairly good size for... More 

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Anki G, Försäljningschef at Elite Stadshotellet Eskilstuna, responded to this review

Dear Fredrik, Thank you for taking the time to post your impression of us. It is reviews like yours that we strive towards and our aim is always to make our guests feel comfortable and satisfied. We hope we will see you here with us again, and I wish you warm welcome back! Best regards Anki Gürler Elite Stadshotellet Eskilstuna More 

Stockholm
Top Contributor
117 reviews 117 reviews
114 hotel reviews
137 helpful votes 137 helpful votes
4 of 5 stars Reviewed November 6, 2014

You couldn't ask for a more central location. The hotel is located near both the old and the new parts of town. The service level is very high; we were allowed an early check-in at 10 AM. The big and diverse breakfast buffet is another plus, although we didn't try the restaurant for dinner, as the area nearby has plenty... More 

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Anki G, Försäljningschef at Elite Stadshotellet Eskilstuna, responded to this review

Dear Travelcouple, Thank you for your very nice review here on TripAdvisor we wish you a warm welcome back! Best regards Anki Gürler Elite Stadshotellet Eskilstuna More 

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed October 17, 2014

Stayed there due to work. all aspects of the hotel met or exceeded my expectations. Staff were very friendly, hotel location was excellent and the room was superb Bishops Arms has a wonderful array of beers

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Anki G, Försäljningschef at Elite Stadshotellet Eskilstuna, responded to this review

Dear Gary, It is so nice of you to take the time to post your review here on Tripadvisor, and we thank you for choosing to stay with us during your visit in October. Great to hear you had a fantastic time with us. I wish you a warm welcome back. Best regards Anki Gürler Elite Stadshotellet Eskilstuna More 

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