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All 9 Eskilstuna hotels

BEST WESTERN Plaza Hotel

4.0 of 5 Hotel   |   Drottninggatan 9, Eskilstuna SE 632 20, Sweden
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Ranked #6 of 9 hotels in Eskilstuna
A recent review
3 of 5 stars Reviewed January 9, 2014
Michael K Chambersburg, Pennsylvania
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32 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Swedish first
  • Any
English first
Chambersburg, Pennsylvania
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 9, 2014

I don't intend for this review to come off as harsh, because I may have been a victim of circumstance, so please consider that when reading this review. On my second trip to Sweden, I wasn't able to stay at the hotel I wanted to for the length of time I needed, so I opted to spend the first few... More

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Vihti Finland
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 26, 2013

The hotel location is in the very heart of Eskilstuna. The reception was under renovation but the person checking in very kind and service minded. Unfortunately the room was a relic from the 60´s and no heating turned on so the overall impression was on the lower half… The breakfast was very much to the standard expected but overall considering... More

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Veronica G, General Manager at BEST WESTERN Plaza Hotel, responded to this review

Hi Mikko Thank you for completing the survey regarding your recent stay at our hotel. Your feedback is important to us in our efforts to continually develop our hotel after our guest's needs. I would like to apologize for not exceeding your expectations during your stay at our hotel. I am very glad that you appreciated the service you received... More

Oxon
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 14, 2013

Good location, bright rooms, bathrooms really need a refurb! Staff were pleasant and the breakfast had a great choice. Parking - as others have said - is an absolute nightmare, involving several 3-point turns to get up the ramps. Apart from that though, comfortable stay with a good night's sleep.

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Reykjavik, Iceland
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 12, 2013

You cannot miss it when you go Best Western. This place is right in town, Central station a plesant four inute walk, with luggage, clean, pleasant staff, great breakfast. What more do you want? Don't worry, there are blocks of flats between you and the station and its a quiet street!

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Oslo, Norway
Contributor
18 reviews 18 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 26, 2013

First impresion is good, but if you look a little closer its not that good..... reseption looks good, rooms are fine but a lot og dust and not so clean :( parkin is horrible top roof paring is like a labyrinth back and forward to get around the corners, and when you go down again you have to back to... More

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Veronica G, Manager at BEST WESTERN Plaza Hotel, responded to this review

Dear Mr, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More

Wednesbury, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2012

Just returned from a 3 night stay in Eskilstuna Best Western. The staff are exceptional and very accommodating. We booked a room for three people, the room was superbly clean but very small. We asked at reception for a larger room and the staff swapped us to a business club room, fantastic!! Much larger, sofa, easily enough room for three... More

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Crook, Co Durham, United Kingdom
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 6, 2012

I stayed at the Best Western as the hotel my colleagues were at was fully booked, although booking last minute the cost of the hotel was 190Eur per night for this i received a very small room, so small that the door to the bathroom I had to turn sideways or my shoulders would not fit through the door. The... More

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Veronica G, Manager at BEST WESTERN Plaza Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

Färna, Skinnskatteberg
Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 2, 2012

A warm and guest focussed welcome at the reception. The lunch and the way t was served by the staff was of a very good quality. The conference was much too warm and poorly ventilated. Difficult to maintain focus because of the temperature.

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Europe
Top Contributor
100 reviews 100 reviews
30 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 23, 2012

Stayed here many times. Best thing here is the fully equiiped gym and the excellent in-house restaurant. Great food and one of the best in town! I on business trips and have a good company rate. Otherwise, it's a little costly.

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Chicago, Illinois
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 12, 2011

Coming from the states, this hotel was different. A "king" sized bed consisted of two, not even twin sized, mattresses pushed together. The room was very small, but they attempted to make it look modern. The bathroom is really small. The shower, had no tub; rather two glass doors that closed. Very small! Internet was free. Hotel is in the... More

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Additional Information about BEST WESTERN Plaza Hotel

Address: Drottninggatan 9, Eskilstuna SE 632 20, Sweden
Location: Sweden > Swedish Lakeland > Sodermanland County > Eskilstuna
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 9 hotels in Eskilstuna
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Plaza Hotel 4*
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