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BEST WESTERN Plaza Hotel

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Drottninggatan 9, Eskilstuna SE 632 20, Sweden
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BEST WESTERN Plaza Hotel
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BEST WESTERN Plaza Hotel
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40 reviews from our community

Traveler rating
    3
    18
    14
    5
    0
See reviews for
5
8
3
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
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    (9)
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    (12)
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    (12)
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    (7)
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Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was here with a project in Lokomotivet. We had a work to do on the first half of the day and we where free So! Location is perfect and you can walk around and jump back to hotel if something is needed, or you can take a hotel bike for free. I very much used the opportunity to use... More 

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Veronica G, General Manager at BEST WESTERN Plaza Hotel, responded to this review

Dear Petras, Thank you for completing the survey regarding your recent stay at BEST WESTERN Plaza Hotel! Your business is very important to us and we value your feedback. I'm glad you enjoyed our gym and the breakfast menu. We hope you will come back and see us again soon. Thank you again for taking the time to complete the... More 

Senior Contributor
27 reviews 27 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 24, 2015

I was here on a work-related travel and spent some time in the gym: impressive and complete gym for such a small hotel. The hotel is close to the train station and to the shopping street. The rooms and breakfast is ok; traditional Best Western style if I compare with other hotels I have stayed at. What I like with... More 

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Nerja, Spain
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 7, 2014

It´s a rather simple hotel with small rooms. Relatively recently refurbished, small bathroom. The restaurant however offered good food, both fish and meat tastes good. You could also enjoy local beer which is recommendable

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Chambersburg, Pennsylvania
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 9, 2014

I don't intend for this review to come off as harsh, because I may have been a victim of circumstance, so please consider that when reading this review. On my second trip to Sweden, I wasn't able to stay at the hotel I wanted to for the length of time I needed, so I opted to spend the first few... More 

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Vihti Finland
Senior Contributor
27 reviews 27 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 26, 2013

The hotel location is in the very heart of Eskilstuna. The reception was under renovation but the person checking in very kind and service minded. Unfortunately the room was a relic from the 60´s and no heating turned on so the overall impression was on the lower half… The breakfast was very much to the standard expected but overall considering... More 

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Veronica G, General Manager at BEST WESTERN Plaza Hotel, responded to this review

Hi Mikko Thank you for completing the survey regarding your recent stay at our hotel. Your feedback is important to us in our efforts to continually develop our hotel after our guest's needs. I would like to apologize for not exceeding your expectations during your stay at our hotel. I am very glad that you appreciated the service you received... More 

Oxon
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 14, 2013

Good location, bright rooms, bathrooms really need a refurb! Staff were pleasant and the breakfast had a great choice. Parking - as others have said - is an absolute nightmare, involving several 3-point turns to get up the ramps. Apart from that though, comfortable stay with a good night's sleep.

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Reykjavik, Iceland
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 12, 2013

You cannot miss it when you go Best Western. This place is right in town, Central station a plesant four inute walk, with luggage, clean, pleasant staff, great breakfast. What more do you want? Don't worry, there are blocks of flats between you and the station and its a quiet street!

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Oslo, Norway
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 26, 2013

First impresion is good, but if you look a little closer its not that good..... reseption looks good, rooms are fine but a lot og dust and not so clean :( parkin is horrible top roof paring is like a labyrinth back and forward to get around the corners, and when you go down again you have to back to... More 

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Veronica G, Manager at BEST WESTERN Plaza Hotel, responded to this review

Dear Mr, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Wednesbury, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2012

Just returned from a 3 night stay in Eskilstuna Best Western. The staff are exceptional and very accommodating. We booked a room for three people, the room was superbly clean but very small. We asked at reception for a larger room and the staff swapped us to a business club room, fantastic!! Much larger, sofa, easily enough room for three... More 

Was this review helpful? Yes 2
Crook, Co Durham, United Kingdom
Top Contributor
54 reviews 54 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed June 6, 2012

I stayed at the Best Western as the hotel my colleagues were at was fully booked, although booking last minute the cost of the hotel was 190Eur per night for this i received a very small room, so small that the door to the bathroom I had to turn sideways or my shoulders would not fit through the door. The... More 

Was this review helpful? Yes 2
Veronica G, Manager at BEST WESTERN Plaza Hotel, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More 

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