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Hilton Vilamoura As Cascatas Golf Resort & Spa

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Rua da Torre d'Agua Lote 4.11.1B, Vilamoura 8125-615, Portugal
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Hilton Vilamoura As Cascatas Golf Resort & Spa
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Hilton Vilamoura As Cascatas Golf Resort & Spa
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1,486 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (305)
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Aberdeen, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Another visit to Hilton Vilamoura, and another wonderful, relaxing pleasant stay. Staff can not do enough to please you from the minute you get arrive until the moment you leave, rooms always spotless, facilities always spotless. Also good to see that measures are in place to stop the sunbed hogging, lets hope they work as last year it was awful.... More 

Was this review helpful? Yes 1
Ottawa, Canada
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for one night before occupying our timeshare property in the same town. The hotel is beautiful and exceptionally well appointed, including a gorgeous spa. The on site restaurant serves authentic Portuguese cuisine and the waiter made excellent recommendations. It was an absolutely delightful stay.

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HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for the wonderful feedback on TripAdvisor. We hope to welcome you back again soon for a longer stay. Kind regards, Dinis Pires General Manager More 

Bearsted, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

What a great hotel - we had one of the apartments. It had everything you could want. Was spotless and kept that way throughout our stay. Staff were friendly and helpful, food in terms of quality and choice was really good for the breakfast buffet, lunch round the pool, room service and the restaurant. Gardens and pool and hotel all... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, We thank you for staying at the Hilton Vilamoura and couldn’t have hoped for a better endorsement. We are delighted that we succeeded in providing you with a flawless service experience and hope to see you back again soon. Kind regards, Dinis Pires General Manager More 

Cheshire
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel, offering the usual great Hilton service and facilities. The rooms are nice & modern with a bath & have a BBC channel. The hotel is a 20 min walk to the Marina but it's a nice walk, however they do supply a comp transfer to the beach & marina and a cab is only 5 euros. The poolside... More 

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HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for staying at the Hilton Vilamoura and sharing your comments on TripAdvisor. We are delighted that we lived up to your expectations of the brand and despite the many families at the resort, we hope you will consider returning at some point in the future. Kind regards, Dinis Pires General Manager More 

Edinburgh, United Kingdom
Top Contributor
82 reviews 82 reviews
8 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I visited the Hilton Vilamoura on the 19th June for one night. We arrived late morning/ early afternoon to be greeted by a lovely and friendly receptionist who informed us that she was currently studying. She was fantastic at her job (wish we had got her name to give her a special mention). Unfortunately our rooms were not ready till... More 

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HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you very much for your feedback regarding your recent stay at Hilton Vilamoura in Tripadvisor. It is great to know that you have found a member of our Front Office staff to be friendly and helpful at the time of your arrival. Please be assured that we have shared your good comments with Front Office. However, we... More 

Dublin, Ireland
Top Contributor
218 reviews 218 reviews
17 hotel reviews
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Despite having to wait several hours for our room to be ready (we did arrive early, but still weren't in our room til 3pm), we had a perfect vacation at Hilton Vilamoura. We opted for a 2 bedroom apartment and were pleasantly surprised with the decor, finishes, and amenities provided. The kitchen is well stocked if you wanted to cook... More 

Was this review helpful? Yes 1
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for staying at the Hilton Vilamoura and taking the time to write such a detailed review on TripAdvisor. We are delighted that you had an overall relaxing and enjoyable stay despite the long wait at arrival and hope to provide you and your family with many more positive holiday experiences in the years ahead. Kind regards,... More 

Shrewsbury, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here in July, the weather was lovely in Portugal it was important that we chose a hotel that catered for young children and was in easy commuting distance to the port in Vilamoura. The hotel was beautiful, food was fantastic, both the buffet breakfast and pool side bar were used every day. The hotel put on shows for... More 

Was this review helpful? Yes 1
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you so much for your endorsement of our family friendly resort as you experienced it last summer and we very much hope to see you again this year. Kind regards, Dinis Pires General Manager More 

Macclesfield, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We have just returned from our second stay at this hotel. Both the hotel and location are wonderful, from the complimentary mini bus that takes you and collects you from the beach during the day and the marina during the evening to the very courteous, attentive staff, nothing is ever too much trouble. The hotel itself is pure luxury, everything... More 

Was this review helpful? Yes 1
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for returning to our property and the wonderful endorsement on TripAdvisor. It is always very gratifying to receive such amazing feedback from satisfied guests and reassuring to know that you will be back again next year. Kind regards, Dinis Pires General Manager More 

London
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back after spending 5 nights at this gorgeous hotel. Room was fabulous with a pool view, it was our wedding anniversary and as we entered our room on our 1st night we were greeted with chocolate strawberries and sparkling wine. My only fault was with the front of house staff at breakfast and staff at pool restaurant. If you... More 

Was this review helpful? Yes
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, We thank you for choosing the Hilton Vilamoura to celebrate your wedding anniversary and taking the time to comment on your stay. Please accept our sincere apologies for the poor service at breakfast and bar but be assured that we will continue to work hard to ensure that all our staff are performing to the required service standards... More 

Bournemouth, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

firstly this is a very nice hotel. staff were very helpful and service was good overall - however I wanted to mention a couple of things that the hotel could improve on to make the experience for the traveller better. The room we were in was a suite spacious but lacked some touches. I had noticed that the rugs has... More 

Was this review helpful? Yes 1
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for your review of your recent stay at Hilton Vilamoura in Tripadvisor. We are happy to know that overall you have enjoyed our facilities at our hotel, more specifically the breakfast variety, the cleanliness of the hotel, pools, the bus courtesy and the attentiveness of our staff, with whom we will share your feedback. We also... More 

Hotel Review Summarization

What travelers say

  • Pool area(38)
  • Very good(20)
  • Kid Club(8)
  • Star hotel(8)
  • Free shuttle bus(4)
  • Would highly recommend(3)
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Room/suite (102)
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Hotel & grounds (128)
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Dining (14)
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View from room (33)
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Pool/beach area (73)
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Bathroom (23)
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Family/play areas (4)
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Videos (1)
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Other (99)

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Amenities (94)
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Cascatas Pool (10)
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Double Deluxe Plus Room (36)
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Double Room (27)
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Interior Pool (9)
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Main Pool (11)
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Restaurants and Bars (71)
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Romantic Pool (5)
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Suite (45)
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Teenagers Pool (4)
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The Hotel (55)
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Two Bedroom Apartment (57)

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Dining (15)
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Pool/beach area (13)
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Room/suite (47)
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Family/play areas (1)
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Bathroom (2)
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View from room (3)
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Other (8)
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