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Hilton Vilamoura As Cascatas Golf Resort & Spa

Certificate of Excellence
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Rua da Torre d'Agua Lote 4.11.1B, Vilamoura 8125-615, Portugal
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1 room 1 guest
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Hilton Vilamoura As Cascatas Golf Resort & Spa
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1,588 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (317)
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  • All months
    (1588)
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    (400)
  • Jun-Aug only
    (645)
  • Sep-Nov only
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2 reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is perfect for family Holiday. Spotlessly clean and very well maintained. Very safe and quiet area. The housekeeping is outstanding! The room is cleaned to a very high standard and towels changed daily.The staff are very helpful and friendly and the rubi bar serves the best cocktails I have ever had! The only negatives are that it is... More 

Was this review helpful? Yes 1
Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed 2 days ago NEW

My family and I endured an 11-night stay at the Hilton, Vilamoura during August. It is without doubt the worst hotel we have ever had the misfortune to visit. It is a 3* hotel masquerading as a 5* (how it secured that status simply beggars belief). Other than the pleasant and friendly reception staff, the hotel functions as a modern... More 

Was this review helpful? Yes 3
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Having already had the opportunity to address your grievances privately, again I very much regret that we failed to meet your expectations and provide you and your family with the first class hospitality service our guests have come to expect and deserve. I apologise for all the inconveniences you encountered with the deficient cleaning, servicing of the guestroom... More 

Belfast, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from 5 days in Hilton Vilamoura. Beautiful hotel, we had a room overlooking the golf course, which was pretty & also quiet. Our room was great, lovely big bath to soak in & big balcony too. Bed was super comfy & room was kept clean (sometimes even a chocolate left on the bed, nice little touch). The bar... More 

Was this review helpful? Yes
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for the fantastic endorsement on TripAdvisor and very encouraging feedback. We are determined to resolve the sunbed issue and hope your next stay with us exceeds all expectations! Kind regards, Dinis Pires General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Definitely a beautiful, 5 star, hotel if it wasn't for the sunbed situation. It's surprisingly stressful to have to plan to get up at 7.30 am to make sure you can use the facilities that you have paid a lot of money for! If you haven't gone down by 8ish, then you simply can't lie by the pool. One day,... More 

Was this review helpful? Yes
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for staying at the Hilton Vilamoura and posting a review on TripAdvisor. I see you enjoyed your holiday and were clearly impressed with the staff, kids club, food, beach and overall experience despite the inconvenience at the pool due to the sunbeds left unattended. We found your suggestion on placing signs on beds very useful and... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

As a family we enjoyed the hotel . Yes it was busy but it was high season. We used the minibus to the beach and enjoyed the facilities down there. Had pizzas and lunches which were good. We used the snooker room as well . The staff were very friendly and helpful lm

Was this review helpful? Yes 1
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, We are delighted you enjoyed your family holiday at our property last September and look forward to seeing you all again this year. Kind regards, Dinis Pires General Manager More 

Chester
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Regular visitor to this hotel as a guest and also just for food and cocktails! The hotel and facilities are always on point! The rooms are spacious and a well presented! The bath tub with a view is nice touch! The buffet is amazing especially breakfast! I have never needed lunch when eating here for breakfast! Rubi's bar is a... More 

Was this review helpful? Yes 2
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you so much for your continued loyalty and support. We’re delighted you keep coming back to the Hilton Vilamoura to enjoy our accommodations, food and cocktails. We very much appreciate your kind endorsement on TripAdvisor and hope to continue meeting your expectations in the years ahead. Kind regards, Dinis Pires General Manager More 

Montreal, Canada
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We loved our stay last year so much that we are coming back again on September 1-8. Last year we arrived Sept 1, 2014 last year, Mr. Dinis Pires the General Manager greeted us on arrival, we were given a beautiful spacious room 3480 that superseded our expectation. It was like a second honeymoon for us, our room faced the... More 

Was this review helpful? Yes 2
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, We are absolutely thrilled to have received such a wonderfully vivid and detailed review on TripAdvisor. Your enthusiasm and energy bounce right off the page and reveal the exciting experience you had last September, not only during your stay at the Hilton Vilamoura but in your travels around the country. From the accommodations and restaurants to the pools... More 

Southend-on-Sea, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Lovely relaxing hotel, perfect location only a short taxi ride or free shuttle to the port. Lovely rooms, Very clean, Free Wifi and Spa use for diamond members. Would definitely visit again! Pool was lovely also.

Was this review helpful? Yes
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, We are delighted you enjoyed your stay at our resort and had a relaxing time at the spa. We thank you for your kind comments and hope to see you again soon. Kind regards, Dinis Pires General Manager More 

Wigan, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a big Hilton Golf and Spa hotel situated in a quiet residential area, surrounded by houses, which is a bit odd but none the less a very nice hotel. It's not in central Vilamoura, it's about a 20 minute walk to the Marina. The rooms are nice, clean and spacious. Definitely try the Hilton Club Sandwich if you... More 

Was this review helpful? Yes
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, We are delighted you enjoyed your stay earlier this year and look forward to seeing you again soon. Kind regards, Dinis Pires General Manager More 

2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Lovely rooms - large spacious and modern. Have stayed before but not in high season and don't think we would return at this time. Pool area very busy and sunbed reservation still remains a big problem which must be addressed. Would recommend families during high season and if a couple perhaps best to come in low season.

Was this review helpful? Yes
HiltonVilamoura, General Manager at Hilton Vilamoura As Cascatas Golf Resort & Spa, responded to this review

Dear Guest, Thank you for returning to the Hilton Vilamoura and sharing your comments on TripAdvisor. We will continue our efforts to improve the sunbed situation and very much look forward to seeing you again soon. Kind regards, Dinis Pires General Manager More 

Hotel Review Summarization

What travelers say

  • Pool area(38)
  • Very good(20)
  • Kid Club(8)
  • Star hotel(8)
  • Free shuttle bus(4)
  • Would highly recommend(3)
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1,057 photos of this hotel

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Pool/beach area (78)
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Room/suite (106)
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Hotel & grounds (135)
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Dining (16)
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View from room (33)
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Bathroom (23)
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Family/play areas (4)
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Other (133)

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Amenities (94)
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Cascatas Pool (10)
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Double Deluxe Plus Room (36)
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Double Room (27)
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Interior Pool (9)
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Main Pool (11)
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Restaurants and Bars (71)
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Romantic Pool (5)
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Suite (45)
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Teenagers Pool (4)
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The Hotel (55)
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Two Bedroom Apartment (57)

Management photos: Courtesy of the property manager

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Hotel & grounds (15)
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Pool/beach area (13)
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Room/suite (47)
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Dining (15)
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Family/play areas (1)
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View from room (3)
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Bathroom (2)
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Other (8)
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