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Crowne Plaza Vilamoura - Algarve

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Rua do Oceano Atlantico Algarve, Vilamoura 8125-478, Portugal
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1 room 1 guest
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Crowne Plaza Vilamoura - Algarve
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1,531 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Comber, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Had a great weekend in the Crowne Plaza for my wife's birthday August 14-17th . The facilities cleanliness and staff were excellent, very impressed we will be back again . The location was good for a short stroll to the very vibrant marina with its great Choice of bars and restaurants , the whole trip was so relaxing highly recommended... More 

Was this review helpful? Yes
Greater London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I arrived at this hotel on Sunday 23 August 2015. If you are looking for 5 star facilities and are not too bothered about the service then this hotel might be OK. If like me, you expect a good standard of service from a 5 star hotel, then my recommendation is find somewhere else. The receptionist and manager advised me... More 

Was this review helpful? Yes 3
A TripAdvisor Member
2 of 5 stars Reviewed 5 days ago NEW

Allegedly a mistake between golf breaks.com means I have paid for a deluxe room but after 2 unhelpful hours finished up with the "Harry Potter" room with a view.... Allegedly I can move into a deluxe room in two days .... Not what I paid £1500 for 7 nights for.... Let's see what happens.

Was this review helpful? Yes 1
Lisbon, Portugal
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I found a cockroach in SPA and the only answer was sorry. They haven't told me if they were going to take care of it or what would they do to solve the problem. In terms of Hotel, the room was ok, but as a Junior suite I would expect more, for the same or less price you can get... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Standard twin room, B&B. a weeks break for me and my two children. Spacious, clean and relaxing. Hotel is very nice with a breakfast offering a variety of freshly cooked food. Generally the hotel was spotless and quiet. Pool area clean and inviting. The addition of bead bags by the pools was a comfortable alternative to the . The location... More 

Was this review helpful? Yes 1
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review

Dear MC, Thank you very much for taking your time to post such kind reviews. It is a pleasure to know that you enjoy another stay with us and that you are thinking to come back again. We will wait for another visit to welcome you once more at Crowne Plaza Vilamoura. Kind Regards, General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The facilities are adequate for a 5* hotel. The rooms are spacious, the mattresses are very comfortable and the premises are silent. The buffet breakfast is extensive, has healthy options and everything else you might think of. The pool is large, has plenty of chairs and puffs spread through the garden. The beach is a short walk from the front... More 

Was this review helpful? Yes 2
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review

Dear Mariana M, I would like to thank you for taking your time and gives us such kind feedback regarding your stay at the Crowne Plaza Vilamoura. Could we have another opportunity to welcome you at our hotel. Kindest Regards, General Manager More 

Essex, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

An 8 night stay in this hotel was complete perfection. We only had B&B but the breakfasts were great every single morning in a clean, modern setting. Our room was perfect, the bed was huge, spacious, lovely view over the marina/ocean from our balcony, the bathroom was even nice! All staff we spoke to during our stay were polite and... More 

Was this review helpful? Yes 2
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review

Dear guest, We would like to thank you for taking your time and posting such enthusiastic review about our hotel, services and team. Such comments will certainly helps in continuing the good work. Looking forward to welcome you back again at the Crowne Plaza Vilamoura. Kindest Regards, General Manager More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I often think that hotels hardly ever live up to the expectations of the visitor. The website boasts gorgeous photographs of spectacular views and rooms but the visitor is often disappointed. This hotel is more beautiful than the pictures on the website. As We drove up after a flight from Luton airport, I was initially unimpressed by what I thought... More 

Was this review helpful? Yes 6
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review

Dear Amaka N, I am really glad to read that you had very nice experience and are aiming to come again. Just would like to clarify that we do have late check but it is always according to availability and in the peak of the season sometimes is not possible to concede. Thank you so much for sharing such kind... More 

Southport, United Kingdom
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Myself, my toddler daughter and my mum have just returned from a last minute week holiday here. I had read all the reviews before we travelled and got quite worried about some of the negative reviews especially regarding getting a sun lounger issue by the pool as this is the first time in many many years we have had this... More 

Was this review helpful? Yes 2
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review

Dear Sammy, First I would like to thank you for taking your time and gives us your opinion regarding your experience at the Crowne Plaza Vilamoura. Regarding your comments and suggestions I would like to clarify that as you mentions for example in the Zumba advertising the instructor does a quickly walk round the pool 10 minutes before they started... More 

Northern Ireland, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on our honeymoon, the hotel was lovely, breakfast was fab and only a short stroll to the lovely marina. The sun lounger issue was really frustrating, from early in the morning all sun loungers had towels over them and even the big bean bags they have were all taken, some people doubling up on them for comfort... More 

Was this review helpful? Yes 1
MP_CP_Vilamoura, General Manager at Crowne Plaza Vilamoura - Algarve, responded to this review

Dear Emma, I would like to express our regret in not achieving your expectations during your stay at the Crowne Plaza Vilamoura. Also would like to clarify that there must have been some misunderstandings as the waters are replaced daily by the housekeeping and the room service can be ordered at the reception and be served in the lobby area.... More 

Hotel Review Summarization

What travelers say

  • Pool area(24)
  • Very good(19)
  • Sea view(12)
  • Star hotel(9)
  • Bean bag(4)
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Beach (10)
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Deluxe Side Sea View Room (29)
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Pool (8)
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Suite Duplex (43)
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Superior Side Sea View Room (28)
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