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The Residences at Victoria

Certificate of Excellence
Av. dos Descobrimentos, n0 7, Vilamoura 8125-309, Portugal
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The Residences at Victoria
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Derby, United Kingdom
Reviewer
5 reviews 5 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We rented a 2 bed de luxe apartment with golf view second floor.The quality of fixtures and fittings was outstanding the cleaning service was every day and could not be faulted. A couple of comments as follows:- The security gate did not always function. The towels for pool area had to be collected and returned to reception which is some... More 

Was this review helpful? Yes 1
Doncaster, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Everything you need for a beautiful holiday food golf swimming pools close by to the see short distance to the marina where you will find great reasturants small boutiques with very friendly people fab

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Cork
1 review
5 of 5 stars Reviewed 2 weeks ago

Our overall experience of the Residences for the last 2 years has been excellent we really love the whole place. The staff are very friendly and helpful. We would like to see the snack bar remain open a little later than 8pm and we would ask that the front gate is fixed so it closes and locks for security of... More 

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Was this review helpful? Yes 1
TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this review

Dear Guest, It makes me very glad that your second stay with us was once again perfect. Thank you for your lovely comments regarding our Team Members care and genuine approach. I would like to thank you for your suggestions and inform that we are already fixing the gate that at the moment doesn't open without being activated by reception,... More 

Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

3 bed apartment was great, clean, air-conditioned & modern and perfect for toddlers. Cots setup pre-arrival which was a bonus. Beautiful view over the golf course. Staff could not have been better, especially Patricia in the pool bar / restaurant. Only slight negative was bus service into marina could run more frequently during day and evening times not especially suited... More 

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Was this review helpful? Yes 2
IJsselstein, Utrecht, Netherlands
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If golf is your thing - this should definitely be one of your choices! This apartment complex is part of Tivoli Victoria Hotel which is next door. As a guest you can the amities of both facilities.These apartments are from 2008/2009 and are well maintained. They are based around the Oceanico Golf course which is one of the champion courses... More 

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TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this review

Dear Maarten V, I am very pleased to know that you had an overall excellent experience in The Residences at Tivoli Victoria and that you found our apartments to be modern and well equipped, they are in fact very luxurious. I'm also happy to read that all our services met your needs so well in particular our Golf facilities and... More 

St. Albans, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Something has changed with the cleanliness this year. Balcony and outside areas hadn't been cleaned in a long time. Dead bird on outside ledge for several days and a Dead bird in the toddler pool. If you can ignore this the apartments are great for a relaxing stay, spacious and modern. It's our 3rd year but need to consider whether... More 

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Was this review helpful? Yes 3
TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this review

Dear Barry, Thank you very much for sharing your experience in TripAdvisor. I´m happy to know that you found the apartments spacious and modern and consider this the ideal location for a relaxing break. I'm disappointed to read that the cleaningservice didn't live up to your expectations this year and I have already shared your comments with our housekeeping manager... More 

Newcastle upon Tyne, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We chose the residences for a short golfing break for my sons 18th birthday. We stayed in room 82C which backs onto the par 3 8th hole on the Victoria course so you can watch all of the play from the comfort of the spacious balcony whether you are a fan of golf or not and by george you do... More 

Was this review helpful? Yes 2
Belfast, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Great Apartment and Hotel Complex, brilliant for small children and everyone so helpful and obliging. All staff where great, esp bar staff and big thanks to Vlad. We will be be booking for next for sure

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Was this review helpful? Yes 1
TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this review

Dear Simon Jonathan, Thank you for sharing your experience at The Residences at Tivoli Victoria. We are happy to hear that our services and facilities met your expectations and all your family needs. Thank you for your kind words towards our Team, in particular to our porter Vlad. We look forward to being able to welcome you back on your... More 

Dublin
1 review
5 of 5 stars Reviewed May 16, 2015

Stayed with two kids and husband. Apartments were lovely well kitted out and cleaned daily. We hired a car which helped immensely given resort is secluded. Only criticism would be children's friendly menu not available at all and in hotel the casual dining restaurant was closed which we didn't know about when booking so only fine dining restaurant left which... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this review

Dear Guest, We really appreciate your outstanding review of The Residences in TripAdvisor. I´m glad to know that you found the complex to be excellent and received first class services from our Team. I would like to inform you that this year we will place a cover to shade the area of the playground. We also have a Kids Menu... More 

Almere, The Netherlands
1 review
4 of 5 stars Reviewed May 13, 2015

We stayed for a week in a three bedroom apartment. Excellent service, spacious and clean rooms. The swimming pools are perfect. Our children had lots of fun with the activities at T. Kids. The resort is located at a five minutes' drive from Vilamoura Marina, a great place with excellent restaurants.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
TivoliHotelsResorts, General Manager at The Residences at Victoria, responded to this review

Dear Guest, We really appreciate the fact that you took the time to review your recent experience in TripAdvisor. We are thrilled to read that you enjoyed so much your stay and in particular that your children had so much fun at out T/Kids Club. I'm very pleased to know that you enjoyed the quality of our fully equipped apartments... More 

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