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NH Amsterdam Schiphol Airport

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Kruisweg 495, 2132NA Hoofddorp, The Netherlands
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NH Amsterdam Schiphol Airport
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NH Amsterdam Schiphol Airport
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909 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Atlanta, Georgia
Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had to spend one night in Amsterdam after coming in late from Berlin. This hotel was very close to Schipol and had frequent van pickup. Staff was very friendly and rooms were very comfortable and air conditioned. Restaurant and Bar in Hotel were outstanding. Also a McDonalds across the street if you want to get your Burger on! Very pleasant... More 

Was this review helpful? Yes
NHSchipholAirport, Eigenaar at NH Amsterdam Schiphol Airport, responded to this review

Dear Sir, A big thank you for taking the time to share your experience with us! We are very pleased to hear that you have had a such a comfortable stay and would be very honored to welcome you again in the near future. Thank you for choosing NH and have a nice day! More 

1 of 5 stars Reviewed 4 days ago NEW via mobile

Last night I took two beers in the bar of the hotel, the bill was 9.90eur. Because of the good service gave a tip and rounded till 12.00eur (+-20% tip - quite reasonable I'd say). Then I pay with my foreign creditcard, they applied a ex. Rate of eur/rub 1/80 (market rate is 1/60), so I just lost 33 percent... More 

Was this review helpful? Yes 1
NHSchipholAirport, General Manager at NH Amsterdam Schiphol Airport, responded to this review

Dear Sir, Thank you very much for getting in touch with us. We are so sorry for the inconvenience you have experienced with regards to the exchange rate, please accept our sincere apologies for this matter. Could you please get in touch with us via y.jongejan@nh-hotels.com in order to sort out this situation? Thank you and best regards More 

Zoetermeer, The Netherlands
1 review
5 of 5 stars Reviewed 4 days ago NEW

We trained for 3 days at the NH Hotel Schiphol. Facilities are fine, food is great, service is splendid!! Especially Charles, the Banqueting lead that was helping us out was amazing. Ready when we needed him, served a small breakfast to us when we did not had the time due to travelling, arranged the drinks at the end of the... More 

Was this review helpful? Yes
NHSchipholAirport, General Manager at NH Amsterdam Schiphol Airport, responded to this review

Dear guest, Thank you very much for review us! We are pleased to hear that you have had such a pleasant training in our hotel and could not have wished for a bigger compliment that be you number one training location. We are very grateful for you comments and hope we may welcome you soon again. Thank you for choosing... More 

DirectionJazmin
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I have been staying in NH hotels many times throughout Europe. Already few times in Amsterdam airport. I simply enjoy the reception staff, the shuttle drivers, the room are always up to my expectation, reliable wireless internet and do NOT hesitate to have a fine dinner at their restaurant. Staff is as well others, amazing. But the menu is sophisticate... More 

Was this review helpful? Yes
NHSchipholAirport, General Manager at NH Amsterdam Schiphol Airport, responded to this review

Dear guest, What a wonderful comments, thank you very much for sharing them! We are pleased to hear that you have had such a pleasant stays with us and are very grateful for your loyalty. Thank you for choosing NH, we hope we may welcome you soon again! More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night, with 3 adults and 3 children. The hotel lobby is big and clean, the staff are helpful and were able to assist us with directions. It was very practical that they offer a free shuttle from the hotel to the airport every 30 minutes or so. The rooms are a normal size... More 

Was this review helpful? Yes
NHSchipholAirport, General Manager at NH Amsterdam Schiphol Airport, responded to this review

Dear guest, Thank you very much for sharing your experience with us! We are pleased to hear that you and your family have had such a pleasant stay and would be very honored to welcome you again. Thank you for choosing NH and have a nice day! More 

1 review
1 of 5 stars Reviewed 1 week ago

We stay there for 3 days After the first night we discovered that the breakfast was too expensive: 20 euro! But fortunately on the other side of the road there is a Mc Donald's: with 3 euro we solve the breakfast problem! It is open 24h24 , 7 day per week. The room wasn't the same that we imagined! The... More 

Was this review helpful? Yes
NHSchipholAirport, General Manager at NH Amsterdam Schiphol Airport, responded to this review

Dear Sir, Thank you very much for sharing your experience with us. We are very sorry to hear that we have been unable to meet your expectations, please accept our sincere apologies for any inconvenience you may have experience. We hope you will give us a second chance in order to make you feel an experience at the high of... More 

1 review
4 of 5 stars Reviewed 1 week ago

I stay in the NH Amsterdam Schiphol Airport Hotel quite regulary and till now I got always a comfortable big room with every needed accessoriere for the reason of a business stay. The breakfast offers a lot - from fruits till eggs, tasty croissants and a very good coffee and a lot more. The restaurant for dinner was also excellent... More 

Was this review helpful? Yes
NHSchipholAirport, General Manager at NH Amsterdam Schiphol Airport, responded to this review

Dear Madam, Thank you very much for sharing your experience with us! We are very honored to welcome you on a regular basis and grateful for you to choose for NH Schiphol Airport. Please let us know if there is anything we can do for you to enhance your stay with us, as we would be glad to do so.... More 

Bremen, Germany
1 review
3 of 5 stars Reviewed 1 week ago

Positive: - Good Bed - Convenient Location - Good Shuttle Service provided - Good service at the reception Negative: - Strong Artifical Perfume Smell in the Reception Area, not nice for me - Can't open the windows, AC/ventilation is no replacemnet to get fresh air in the room - Received a room for handicapped people, the bathroom hadn't any atmosphere... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes
NHSchipholAirport, General Manager at NH Amsterdam Schiphol Airport, responded to this review

Dear guest, Thank you very much for sharing your experience with us and sharing your positive and negative points with us. We are very sorry to hear that the disabled room you were staying in wasn't very atmospheric to you and that there has been placed an extra bed while this wasn't requested. Nevertheless, we hope these negative points didn't... More 

Wellington, New Zealand
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were part of a Cosmos Tour Group and I was on a Share Twin arrangement with a total stranger from the same country, having only briefly spoken to him in London at the beginning of the Tour where we met. The room was tiny, and we're lucky we didn't walk into each other in the tiny room we were... More 

Was this review helpful? Yes
NHSchipholAirport, Eigenaar at NH Amsterdam Schiphol Airport, responded to this review

Dear Sir, Thank you very much for sharing your experience! We are sorry to hear that you were allocated to a room with someone you haven't met before. As Cosmos is assigns the rooms themselves, we are very sorry that we couldn't help you with this matter. We hope this issue did not completely affect your stay with us and... More 

Cedar Rapids, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Never, in the Netherlands, have I been treated as rudely as I was at the NH Amsterdam Schiphol Airport. Arrangements previously made were not honored, and when brought to management's attention, management became surly. Four members of my party were denied breakfast, although breakfast had been included in our previously negotiated per night room rate, and 3 of my associates... More 

Review collected in partnership with NH Hotels

Was this review helpful? Yes 1
NHSchipholAirport, General Manager at NH Amsterdam Schiphol Airport, responded to this review

Dear Sir, Thank you very much for getting in touch with us, we are shocked to read your experience with us and are deeply sorry for all of the inconvenience caused you. As we would like to get in touch with you personally, but TripAdvisor doesn't provide the tools to do so, would you please contact us at y.jongejan@nh-hotels.com? We... More 

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