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Crowne Plaza Amsterdam Schiphol

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Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands
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Crowne Plaza Amsterdam Schiphol
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1,112 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for 2 nights at the tail end of our European trip. We wanted to take a little break from the hectic schedule from a week of coach tour across Europe and didnt mind the distance from Amsterdam city centre as we were done with Amsterdam. This hotel isnt new as others have mentioned and I had... More 

Was this review helpful? Yes 1
Amsterdam, The Netherlands
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

This Crown Plaza is past date but that is not even the worst, service at arrival very poor rooms where old bed was terrible soft and rooms where extremely dirty. fridge and television where not working have to reconnect all cables and then it works again.

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Hong Kong, China
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed a night here during transit. Appreciated the complimentary airport transfer, and the driver was very friendly. However, the front desk staff Elizabeth who checked me in was a big disappointment. In our conversation, the only one who said "Hello", "Thank you", "Bye" was me. The only sentence I got from the lady was "Your room card." Maybe it had... More 

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Doha, Qatar
Level Contributor
54 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is bit away from airport and takes 20-30mins by the hotel shuttle which is commin for Hamilton n other hotels. The rooms very good and pleased with the sleep quality and sleep therapy pack offered really good. The wifi was free and good speed, the food is restaurant cafe is ok not amazing, the service in restaurant requires... More 

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Crewe
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stopped here for two nights over a weekend as we were going to a car show nearby. We visited the show on the Saturday and then got the train from the closest station (5-10min walk) into Amsterdam. The staff were friendly and also free wifi. The only real downside is that the shuttle bus wasn't clearly marked and if... More 

Was this review helpful? Yes 1
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear JonSmithies, Thank you for taking the time to post your feedback. We are strongly committed to constantly improving the quality of service we provide, so your comments and personal experience are very important to us. Great to read you appreciated the friendliness of the staff and the WIFI provided. It's unfortunate you found the shuttle marked unclear. I can... More 

Georgia
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Outside of the hotel restaurant, the nearest restaurants are about a mile away, along with shopping. So be prepared for a 10-15 minute walk. Rooms are comfortable, AC is a little weak, like most European Hotels. All in all a good place to stay near the airport.

Was this review helpful? Yes 1
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear Awayfro, Thank you for leaving your review on Tripadvisor. Great to read you appreciated the rooms and that you enjoyed your stay. Thank you again for your visit and we hope that we will have a chance to welcome you back on your future travels to Amsterdam. Kind regards, Maurice Jansen More 

Brisbane, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A typical airport hotel - good for one night only. Large tour groups, air crew and travelers. Tired looking floors and room (third floor) a bit claustrophobic with ceilings that seemed low. Clean and tidy, but ready for a good spruce up. Not impressed by having to pay an extra 15 Euros to park the car overnight. I would stay... More 

Was this review helpful? Yes 1
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear NielsCB, We appreciate you taking the time to comment about your recent stay at our hotel. We strive to provide the best possible service and experience and we appreciate your business. Great to read you appreciated the cleanliness of the rooms. Our rooms were renovated in 2009. We are continuously renovating parts of the hotel. For example we completely... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 6 nights, enjoyed the stay. Rooms are nice and big, Hotel has a shuttle service to airport which is quite handy if u r on a holiday and want to explore the city and outskirts, friendly staff, good location about 10 mins away from the nearby hoofdorp center and 10 mins walk to the nearest station. Can... More 

Was this review helpful? Yes 2
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear Sheilenda S, First of all we would like to thank you for your stay with us. Thank you for your compliments about the rooms, location and shuttle. Thank you for your feedback regarding the bathrooms. We will definitiley share this with the related departments. We hope to welcome you in the near future. Kind regards, Maurice Jansen More 

Saint Louis, Missouri
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

So I stayed at this hotel for 3 days, I thought during gay pride since all the other hotels downtown we're sold out this would work well and I would just take the train from schiphol to amsterdam center. Well one small problem the bus set up is kinda a mess very slow and stops at 2 other hotels first... More 

Was this review helpful? Yes 1
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear blueflyboydan, Thank you for leaving your review on Tripadvisor. Great to read you appreciated the friendliness of the staff and that we were able to meet your expectations. We look forward to welcome you back during a future visit to Amsterdam. Kind regards, Maurice Jansen More 

New Delhi, India
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is nice just 30 minutes by train to the city centre and 15 minutes walk to a very nice village market with nice shops, restaurants and good walk. Hotel offers free shuttle to airport ever 30 minutes or so. The club lounge was kind of lousy and had no crew to look after. we stayed over a weekend... More 

Was this review helpful? Yes 1
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear aquafinatraveller, First of all we would like to thank you for your stay with us. Thank you for your compliments about the location, transport and price. On behalf of the Crowne Plaza Amsterdam - Schiphol team, our sincere apologies for the negatives you have experienced during your stay in the club lounge. We will definitiley share this with the... More 

Hotel Review Summarization

What travelers say

  • Train station(14)
  • Shuttle buses(5)
  • Very comfortable(5)
  • Breakfast buffet(5)
  • Airport hotel(4)
  • Good service(4)
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