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Crowne Plaza Amsterdam Schiphol

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Planeetbaan 2, 2132 HZ Hoofddorp, The Netherlands
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Crowne Plaza Amsterdam Schiphol
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1,193 Reviews from our TripAdvisor Community

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Droitwich, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Third stay at this hotel as its my husband's preferred hotel when he works in NL. Great proximity to Schipol airport and convenient complimentary shuttle to and from hotel every 40 mins. Journey time is approx 15 mins. Rooms are comfortable especially on Club floor (4th) - rooms on front are much quieter than on back of hotel where noise... More 

Helpful?
1 Thank Simon_Grain_Lloyd
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear Simon_Grain_Lloyd, Thank you so much for your review of our hotel and wonderful to read you enjoyed your stays with us. I am pleased to hear you appreciated the location of the hotel and the service in our restaurant. It's something our staff takes great pride in, so we value your feedback. Many thanks for your staff compliments, we will ensure... More 

United Kingdom
Level Contributor
91 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Short trip for a few nights here recently that was a comfortable stay overall, surprisingly though the trains were louder than the planes! The shuttle bus from the airport was manned by a really cheery and happy chap - as were the separate shuttle buses they offered to local business and restaurants - saved on the taxi costs for sure!... More 

Helpful?
1 Thank Visidigi
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear Visidigi, Thank you for providing us with feedback on your stay. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Maurice Jansen More 

Madrid, Spain
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice business hotel, practical for proximity to the airport. Decent breakfast, clean rooms, nice views of the airport area, but the shuttle bus service drives around passing several hotels before stopping at the Crowne plaza. It's a little bit of a waste of time.

Helpful?
Thank Rafa C
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear Rafa C, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and appreciated the location of the hotel. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Maurice Jansen Area General Manager More 

Funchal, Portugal
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is of an acceptable quality, clean and staff are very helpful. The location of this hotel is good if you need to be close to the airport, however, there is nothing around this hotel if you want to have dinner outside the hotel. The bar in the hotel is nice, but the dinner menu is limited.

Helpful?
Thank PAK61
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear PAK61, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Many thanks for your staff compliments, we will ensure to pass them to the team. We are looking forward to welcome you back in the future.... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed at the Crown Plaza for New Year, the shuttle bus from the airport was so easy to find, and then we found it useful to go back the airport and get the train into Amsterdam, trains are more regular than the Hoofddorp station. (Which is in walking distance) We did walk into Hoofddorp, took 15-20 mins lovely little town,... More 

Helpful?
Thank A TripAdvisor Member
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear Guest, Thank you so much for your review of our hotel. Wonderful to read you would recommend the hotel. I am pleased to hear you enjoyed your stay with us and appreciated the location of the hotel. It's something our staff takes great pride in, so we value your feedback. Many thanks for your staff compliments, we will ensure to pass... More 

Toronto, Canada
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here for 3 days in October. We requested a room with a queen bed. My daughter's boyfriend is 6'4" and 250 lbs. They put us on thee lower level, at the other end of the hotel. It took a good 10 min walk to get to our rooms. The room was tiny. It was a particularly warm week and... More 

Helpful?
Thank SassySam57
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear SassySam57, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Dublin, Ireland
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for one night on Sunday 13 December. Easy shuttle bus connection from airport. Train station to Amsterdam less that ten minutes walk away. Ticket machine there takes coins or cards but not notes. Hotel is a good four star and has a nice pool which we didn't use. Breakfast was good and staff were helpful and pleasant. Its... More 

Helpful?
Thank Gerard1965
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear Gerard1965, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and appreciated the location of the hotel. Many thanks for your staff compliments, we will ensure to pass them to the team. It's something our staff takes great pride in, so we value your feedback. We hope you will... More 

Summerville, South Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 3, 2016

Good business hotel but slightly overpriced for the area. Liked the pool and spa but bathroom/shower needs updating. Shuttle service mid day was lacking. Bed was very comfortable and overall stay was good.

Helpful?
Thank John C
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear John C, Thank you for your feedback regarding your recent visit at our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We value your comments and welcome the opportunity to serve you again. Sincerely, Maurice Jansen More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 31, 2015

I stayed here between Christmas and New Year with my family (3 teenagers + spouse) and was looking for somewhere convenient by car (that's how we travelled), and easy access by public transport to central Amsterdam. It fitted those criteria perfectly. However, the hotel generally is not up to the usual Crowne Plaza standard, and was overall quite disappointing. Problems... More 

Helpful?
Thank EikokuShinshi
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear EikokuShinshi, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. Please feel free to contact me at sales.amsterdam@lhmeu.com so I can provide additional assistance. We will share your feedback with our staff and make the necessary changes. We hope you choose... More 

Barcelona
Level Contributor
58 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed December 30, 2015

The location of the hotel is not excellent. It's around 15-20 minutes walking to the center and 5-10 minutes to the train station. It's good if you are looking at something in the middle of the business area, the town, the train station and also close to the airport. Service was very helpful. Restaurant is ok considering there are no... More 

Helpful?
Thank Genis D
HolidayInnAmsterdam, Area General Manager at Crowne Plaza Amsterdam Schiphol, responded to this review

Dear Genis D, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and appreciated the service and the room. It's something our staff takes great pride in, so we value your feedback. We are looking forward to welcome you back. Sincerely, Maurice Jansen More 

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