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Holiday Inn Express Amsterdam-Schiphol

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Jupiterstraat 162-200, Hoofddorp, The Netherlands
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Holiday Inn Express Amsterdam-Schiphol
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Holiday Inn Express Amsterdam-Schiphol
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393 reviews from our community

Traveler rating
    120
    190
    56
    20
    7
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (393)
  • Mar-May only
    (127)
  • Jun-Aug only
    (74)
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    (114)
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    (78)
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Vancouver, B.C.
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Excellent, multi-lingual staff. Clean rooms with lots of space for suitcases. Regular shuttle to and from airport. The breakfast buffet was delicious and far too many choices! Surprised by the quality of the dinner! Would definitely stay here again!

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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Usually I only write a hotel review when I'm unhappy with something or other. But my two-night stay in this hotel was so pleasant I thought others planning to visit Amsterdam should know about it. I was here with my husband in April 2015 and we were part of a tour group from Malaysia. Our room was clean and comfortable.... More 

Was this review helpful? Yes
GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review

Dear 523Rema, Thank you for writing your positive review after your stay at the Holiday Inn Express Amsterdam Schiphol. I am happy that we managed to exceed your expectations and we will do all that we can to continue our high service levels for the future! With kind regards, Frank Albrecht General Manager More 

Cambridge, United Kingdom
Top Contributor
64 reviews 64 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Shuttle from the airport was excellent Warm welcome from reception and a shower to die for Comfy room though the pillows were a little odd, not what we are use to I guess All staff very friendly and helpful

Was this review helpful? Yes
GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review

Dear Tony E, Thank you for your kind feedback, I am very pleased that you enjoyed your stay so much! We look forward to welcome you back so you can enjoy more excellent service. With kind regards, Frank Albrecht General Manager More 

Newport, United Kingdom
Top Contributor
98 reviews 98 reviews
27 hotel reviews
681 helpful votes 681 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really glad we decided to stay here, than go back to the Hamptons. All staff were very friendly and helpful. The rooms were very clean and comfortable. The seating area is great when you have come back from a long day of walking and all you want to do is chill and have a drink. Breakfast (which is complimentary) was... More 

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GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review

Dear vixxy1969, Thank you for staying at the Holiday Inn Express Amsterdam Schiphol and for the kind feedback that you have provided about your stay. I am pleased that you enjoyed your stay and in particular the continental breakfast and lounge. We look forward to welcome you back for your next stay! With kind regards, Frank Albrecht General Manager More 

West Sussex, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a few days in May. Not far from Schipol Airport and a shuttle bus is provided which is complimentary. There was a little wait at the airport for the bus to arrive but it was not a big problem for me. As already mentioned the bus stops and drops and picks off at other hotels along... More 

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GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review

Dear ckiltie Thank you for taking the time to review the Holiday Inn Express Amsterdam Schiphol. This enables us to review and improve our product and services. I am delighted to read that you were satisfied with your stay and in particular with the team. I am sorry to hear about the confusion about the authorization prior to arrival but... More 

Houston, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms here are OK and reasonably priced. The staff are friendly and breakfast is fairly good for the price. WIFI speeds were not very good. but the computers in the business center had a good internet connection Unfortunately, the hotel is massively let down by the shuttle service to and from Schipol. Most of the airport hotels have shuttles... More 

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GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review

Dear A P, Thank you for staying at the Holiday Inn Express Amsterdam Schiphol and for the valuable feedback that you have provided about your stay. I am pleased to read that you enjoyed the breakfast and friendliness of the staff. I have noted your feedback about the shuttle service and would like to apologies for any inconveniences you encountered.... More 

Dronten, Flevoland, Netherlands
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night. They offer a free shuttle bus that drives every 40 minutes to and from Schiphol airport. Staff was absolutely friendly. Location wasn't that special. It's not a tourist hot spot. We had a room on the 4rd floor. Room wasn't that big. But for one night, it was good enough. Beds were very good. Nice... More 

Was this review helpful? Yes 1
GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review

Dear Patrick_the_explorer, Thank you for staying at the Holiday Inn Express Amsterdam Schiphol and for the feedback that you have provided about your stay. I am very pleased to read your overall satisfaction with the staff and the breakfast and it would be our pleasure to welcome you back! With kind regards, Frank Albrecht More 

Athens, Greece
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I choose this hotel as an airport hotel for an overnight stay. Was big mistake. The hotel is far from the airport ( 20 minutes driving by car) We had to wait almost 30 minutes for the pick up car,so the total time waiting time from the airport to the hotel was one hour... As hotel,a typical box of Holiday... More 

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GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review

Dear PLSPG, Thank you for sharing the experiences that you had after staying in our hotel. I am very sorry to read that you were not satisfied about your stay. The hotel is situated a 10 minute walk away from the Hoofddorp train station from which you can take to train into Amsterdam Central station. The train ride will take... More 

Kissimmee, Florida
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The fact that clients are unable to control their own room's thermostat is not only outrageous, but insulting. Be forewarned: you MUST call the front desk each time you want the air switched from heat to cool, and vice versa. Clients also cannot control the speed of the air flow into the room; this also must be changed by the... More 

Was this review helpful? Yes 1
GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review

Dear M B, Thank you for the feedback that you have provided about your stay at the Holiday Inn Express Amsterdam Schiphol. I am sorry to learn about your experiences in the hotel. The temperature can be adjusted per room but it is correct that the reception has to switch the system to heating or cooling for you. Please be... More 

Los Altos, California
Top Contributor
89 reviews 89 reviews
89 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This has to be one of the best Holiday Day Inn Express I've stayed at. The room is not big but very new. Housekeepers do a great job keeping the room clean too. Staff was very helpful and friendly too. However there are two things on my wish list (and I am not asking for five-star service): - A gym.... More 

Was this review helpful? Yes
GM_HI_Express_AMSAS, General Manager at Holiday Inn Express Amsterdam-Schiphol, responded to this review

Dear DT94024, Thank you for the feedback that you have provided about your stay. I am pleased to read you overall satisfaction and I have noted your comments regarding the shuttle service. Recent changes have been made to the shuttle service to ensure a consistent time table and to extend operating hours to and from the airport. I am sorry... More 

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