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Pullman Marseille Provence Airport

Aeroport Marseille Provence | BP 50, 13728 Marignane, France
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Pullman Marseille Provence Airport
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429 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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South of France
Level Contributor
52 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It is a few years since I last stayed at this hotel. The hotel is basically a nice hotel and the employees are efficient and friendly. However, the rooms are still on the tatty side: chipped and peeling paint, stained carpets, marked furniture. They really need to overhaul the rooms. Having pale yellow carpet is not really practical and shows... More 

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White Rock, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The staff were attentive and extremely helpful. The room was large, nicely appointed, very comfortable and spotless. The only common area that I used was the outdoor 'bar' where I enjoyed a glass of champagne as the sun set. The hotel is right beside the Etang de Berre (large 'pond'). Amazingly, despite being beside the airport, the hotel was quiet.... More 

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Cambridge, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The service and quality of this hotel are very good, the food also is of a high standard for an airport hotel. The room was large, very quiet and clean, the bed comfortable but the shower was a little weak. The price is higher than other airport hotels but if you have to stay on the airport for one night... More 

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Vincent G, General Manager at Pullman Marseille Provence Airport, responded to this review

Dear Matthew T, First of all I would like to tell you it was also a pleasure for us to welcome you in the Pullman Marseille Provence hotel. We are honored to see how satisfied you were by reading your impressions. Of course, we will transmit them to our teams because they sound like a gift for them. I am... More 

Beccles, United Kingdom
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Pullman hotel at Marseille once before and felt it was not living up to it's prestige billing. The restaurant and bar are expensive but at least they offer good quality and interesting modern environment and of course the hotel is very conveniently situated in walking distance from terminals. My problem this time was the inadequate air... More 

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Los Angeles, California
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Hotel rooms are tired and ill equipped with a poor AC which can be taxing during hot summer days. However, common areas are modern, clean, inviting, and relaxing. Staff is unusually friendly and accommodating - more than happy to entertain requests and respond in English. Nice bar, restaurant, pool and lounge area. Free shuttle to airport.

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Vincent G, General Manager at Pullman Marseille Provence Airport, responded to this review

Dear Ilan2, It was a pleasure to welcome you in our hotel. First, I would like to thank you for the comments you left. Your impression are essential for us as we strive continously to improove our quality of service. You seemed globally happy with your stay but I could noticed you insatisfaction with the air conditionning system. Let me... More 

Marseille, France
1 review
1 of 5 stars Reviewed June 29, 2015

First impression seems good but then you step out of elevator to filthy stained carpets. This continues into the room. Carpet and furniture are stained. The air conditioning seems to not work and it is 90 degrees outside. Hotel staff was unengaged with hotel guests. Overpriced for no air.

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Vincent G, General Manager at Pullman Marseille Provence Airport, responded to this review

Dear VentouxV, First of all, I would like to thank you for the time you spent on giving us your impressions. For us, each guest is unique and all your comments are very important to improve the quality of our services. I read with the utmost consideration your feedbacks and especially concerning our carpets and air conditioning. Please, accept my... More 

Honolulu, Hawaii
1 review
4 of 5 stars Reviewed June 26, 2015

At checkout time-consuming delay about what part of the meal plan we had to pay for in addition to having already prepaid! In confusion, left backpack at front desk. 160 extra K drive to get. Unhappy.

Review collected in partnership with Accorhotels.com

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Vincent G, General Manager at Pullman Marseille Provence Airport, responded to this review

Dear Chester, First of all, thank you for sharing your opinion concerning your last stay at the Pullman Marseille Provence Hotel. Sabrina, our accomodation manager, told me the incident you met during your departure. I am sorry your check out took more time than you were expecting. Please, be sure our receptionist want to improve theirselves everyday. Also, I do... More 

Houston, Texas
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 23, 2015

Very nice hotel at Marseille airport. Great amenities (Pool, Fitness center). Cozy rooms. Bar/restaurant provide an excellent service! Food was really good. Airport shuttle was excellent. Definately the place to stay at Marseille airport. Highly recommend.

Was this review helpful? Yes 1
Vincent G, General Manager at Pullman Marseille Provence Airport, responded to this review

Dear Eexplorer, What a pleasure to read you highly recommend our hotel ! First of all, let me thank you for the time you spent on writting us your impression about your last stay. I'd love to share your positive feedbacks with our staff. Comments like : very nice hotel, great amenties, really good food are a gift for out... More 

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