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Pullman Marseille Provence Airport

Aeroport Marseille Provence | BP 50, 13728 Marignane, France
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1 room 1 adult
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Pullman Marseille Provence Airport
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495 Reviews from our TripAdvisor Community

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Beersel, Belgium
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

hotel still ok yet rooms getting old, yet mattrass is worn out. room already getting stained on walls etc. Seating is restaurant is very uncomfortable with very low seated sofas to eat at. gym is perfect.

Helpful?
Thank Frank B
Rockport, Texas
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We called from the airport for a room and they suppose to send a shuttle for pick-up, ( it was 7:00 pm) we waited more than 30 minutes and I had to call 2 more time for the pick -up, the hotel is locate very close to the airport. The service was OK but I don't understand why the need... More 

Helpful?
Thank coastalrm47
Vacquiers, France
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Perfect hotel for visiting the region. Pleasant helpful staff around the clock. Always willing to provide guidance for trips and very punctual. Sometime we plan meetings at this hotel and catering is excellent and meeting room equipment is always available and in working condition.

Helpful?
Thank Jan T
Maidstone, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Firstly I have to commend the free transport shuttle bus from the airport although in arrivals lounge phone was not answered. On arrival at the hotel the staff were efficient and friendly. I was in room 344 at the end of a corridor which was quiet but was too far away from reception to see a wifi signal. The network... More 

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1 Thank Aidi156
Chelmsford, United Kingdom
Level Contributor
159 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed October 25, 2015 via mobile

This is a shame to write this review , first Pullman we have ever stayed in ,although regularly stay in Accor hotels , from Sofitel down to IBIS The good points - staff and service were exceptional,nothing was too much trouble from the restaurant to the reception . The hotel is behind a secure gate close to the airport .I... More 

Helpful?
Thank jeff B
Vincent G, Directeur général at Pullman Marseille Provence Airport, responded to this review

Dear Jeff B. I was both informed, about your welcome desk feedbacks and about the guest satisfaction survey you filled. I am sincerely sorry to read that despite our exchanges, you kept a such bad memories about your stay in the hotel. Actually, we met a failure with the A/C system that has been solved in less that 24h. Please,... More 

Glasgow, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 19, 2015

The bonus of this hotel is the gym, sauna and hamman. Airport hotels are all too often featureless but this hotel with the above leisure facilities along with the grounds and swimming pool (although not open at this time of year) made for a very enjoyable stay. The food was of a high standard and very tasty, although a full... More 

Review collected in partnership with Pullmanhotels.com

Helpful?
Thank Graham C
Vincent G, Directeur général at Pullman Marseille Provence Airport, responded to this review

Dear Graham C, Thank you very much for your comment. We are really pleased to read that you enjoyed your stay so much. we would like to inform you that we are currently looking for a solution to heat our swimming pool in order to open it widely along the year. Last but not the least, our black horse. it... More 

Cayman Islands
Level Contributor
310 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed October 19, 2015

Another great stay here and the staff were great...especially the guy that picked me up in the van from the airport and then checked me in - brilliant...did not get his name for this review though. Rooms are comfy as are bathrooms and the hotel is aging but this is my favorite hotel in the airport and one that i... More 

Helpful?
Thank CaymanGreg
Vincent G, Directeur général at Pullman Marseille Provence Airport, responded to this review

Dear Cayman Greg, Only two words : Waouh... Thanks ! Awaiting the pleasure to welcome you again... And again... Yours faithfully, Vincent Gaymard - General Manager More 

Boston, Massachusetts
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 20, 2015

I was very nicely surprised by this nice hotel so close to the terminal. It is safely tucked behind a security gate in a beautiful garden. The staff is very friendly, the rooms are beautiful and with attention to details. The pool and the breakfast area are quiet in the back. I highly recommend it!

Helpful?
Thank Soiz2015
Vincent G, Directeur général at Pullman Marseille Provence Airport, responded to this review

Dear Soiz2015, Thank you very much for the so nice comment you posted on Tripadvisor following to your stay in our hotel. It is a real pleasure for us and our team to read it. Thank you to take the time to share you experience. Awaiting the pleasure to welcome you again for your next trip in Provence. Please receive... More 

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