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Pullman Marseille Provence Airport

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Aeroport Marseille Provence | BP 50, 13728 Marignane, France
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Pullman Marseille Provence Airport
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412 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marseille, France
1 review
1 of 5 stars Reviewed 5 days ago NEW

First impression seems good but then you step out of elevator to filthy stained carpets. This continues into the room. Carpet and furniture are stained. The air conditioning seems to not work and it is 90 degrees outside. Hotel staff was unengaged with hotel guests. Overpriced for no air.

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Vincent G, General Manager at Pullman Marseille Provence Airport, responded to this review

Dear VentouxV, First of all, I would like to thank you for the time you spent on giving us your impressions. For us, each guest is unique and all your comments are very important to improve the quality of our services. I read with the utmost consideration your feedbacks and especially concerning our carpets and air conditioning. Please, accept my... More 

Honolulu, Hawaii
1 review
4 of 5 stars Reviewed 1 week ago

At checkout time-consuming delay about what part of the meal plan we had to pay for in addition to having already prepaid! In confusion, left backpack at front desk. 160 extra K drive to get. Unhappy.

Review collected in partnership with Accorhotels.com

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Houston, Texas
Contributor
13 reviews 13 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel at Marseille airport. Great amenities (Pool, Fitness center). Cozy rooms. Bar/restaurant provide an excellent service! Food was really good. Airport shuttle was excellent. Definately the place to stay at Marseille airport. Highly recommend.

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Vincent G, General Manager at Pullman Marseille Provence Airport, responded to this review

Dear Eexplorer, What a pleasure to read you highly recommend our hotel ! First of all, let me thank you for the time you spent on writting us your impression about your last stay. I'd love to share your positive feedbacks with our staff. Comments like : very nice hotel, great amenties, really good food are a gift for out... More 

Istanbul, Turkey
Top Contributor
72 reviews 72 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Whether you are in Marseille for business or just for visit, this airport hotel offers a comfortable stay with a reasonable price. It is clean and comfortable. It runs shuttle service 24/7 and 4 minutes to the terminals. By there you can get on a bus to the Marseille which takes 20 minutes.

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Jean-Marc L, General Manager at Pullman Marseille Provence Airport, responded to this review

SkyTurk, Dear guest, First of all I would like to tell you it was also a pleasure for us to welcome you in the Pullman Marseille Provence hotel. We are honored to see how satisfied you were by reading your impressions. Of course, we will transmit them to our teams because they sound like a gift for them. I am... More 

London
Top Contributor
53 reviews 53 reviews
36 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 26, 2015

Although the hotel may need some common parts and rooms slightly refreshed, it was quite a good stay there. Noise isolation from the outside is excellent, and despite having a room window facing the airport I have not heard a single aircraft. The isolation is not as good from the hallways, but then, well there's a middle door I should... More 

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Jean-Marc L, General Manager at Pullman Marseille Provence Airport, responded to this review

Voyageur_Londres, Dear guest, First of all I would like to tell you it was also a pleasure for us to welcome you in the Pullman Marseille Provence hotel. We are honored to see how satisfied you were by reading your impressions. I am pleased to see you found the staff extremely pleasant and you appreciated our soundproofed rooms. It is... More 

Brighton and Hove, United Kingdom
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed May 20, 2015

The hotel is actually quite good but somehow a bit disorganized. The Good: - Room was good. Very comfortable bed. Decent size bathroom and nice quiet room. We slept very well. - We had dinner in the restaurant. The food was good and the restaurant was quite nice too for an airport hotel. The exterior part of the restaurant looked... More 

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Jean-Marc L, General Manager at Pullman Marseille Provence Airport, responded to this review

Xnchropis, Dear guest, First of all, I really would like to thank for the comments you left and for the time you spent on writing us all of your impressions. We were very pleased to welcome you in our Pullman Marseille Provence Hotel. I read with the utmost consideration your remarks regarding your stay and I was honored to read... More 

Saint-Alexandre, France
Top Contributor
54 reviews 54 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed May 4, 2015

I stay here every time I have an early flight out of Marseille. The welcome is always as gracious as can be. The staff, without exception, are perfect. be it the check-in, the bar, the restaurant, the shuttle bus drivers and, no doubt the housekeeping staff as well. The bar offers a lovely selection of Tapas, which you can honestly... More 

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Jean-Marc L, General Manager at Pullman Marseille Provence Airport, responded to this review

Dear Prohatyn, First of all, I really would like to thank you for the time you spent on righting us your impressions about your last stay at the Pullman Marseille Provence. We considere your positive feedbacks as a gift for our teams because it encourages them to improve our quality of service. We are glad to hear you are coming... More 

Mazan France
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 19, 2015

We chose this hotel due very early flight next day and proximity to Airport. Part of booking deal was car parking at hotel while away and shuttle bus on request to/from airport. Our room/bathroom was very pleasantly decorated, well soundproofed and spotless. Restaurant in evening, choice and presentation excellent, only negative point, but maybe it's just us, we found the... More 

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Jean-Marc L, General Manager at Pullman Marseille Provence Airport, responded to this review

Dear Roger J, First of all, I would like to thank you for the time you spent in writing these remarks after your stay. I am very pleased to read comments such as “all staff very friendly, helpful and courteous” and “would thoroughly recommend”. You can be assured that I will transmit them to all of our teams who work... More 

Nodebais
Top Contributor
64 reviews 64 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 16, 2015 via mobile

hotel is situated 5 min from airport (no problems with noise!). At exit of airport there are regular shuttles to the hotel. Good quality for price, big rooms, clean, friendly staff. Can't find anything negative.

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Jean-Marc L, General Manager at Pullman Marseille Provence Airport, responded to this review

Dear Yannick B, "Always a pleasure at Pullman", "can't find anything negative"... It is such a pleasure for us to read these comments. Thank you so much ! Thank you for your loyalty, your confidence. We hope to welcome you soon and to make you as happy than with this stay. Best and warmest regards. Jean Marc Lepan - General... More 

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