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Mercure Paris Porte de Versailles Expo

4.0 of 5
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36-38 rue du Moulin, 92170 Vanves, France
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Mercure Paris Porte de Versailles Expo
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Ranked #2 of 7 Hotels in Vanves
A recent review
3 of 5 stars reviewed 2 weeks ago
Chris H Edinburgh, Scotland, United Kingdom
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489 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edinburgh, Scotland, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Big modern hotel that is well situated for the expo and access to the peripherique but not so very much so for much else. Nice rooms and quiet as long as you don't open the window and listen to the traffic on the peripherique (if its actually moving!) . Hotel does not have much in the way of French character... More 

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JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Customer, We carefully read your comment after your recent stay in our hotel and we thank you for having taken time to share your experience. We are really sorry for the problem of the breakfast and can understand your disagreement. Please accept our apologies. Corrective measures were immediately implemented in order to improve the quality of our service. We... More 

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

From may 15th to the 18th, me and my group from school were traveling from toronto to paris with EF tours and stayed at this hotel (the hotel staff may remember 30 teenagers together who spoke bad french lol). This hotel was AMAZING for its price, and was really cozy, post-modern and very elegant. The rooms were really well taken... More 

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Top Contributor
67 reviews 67 reviews
21 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Perfect if you're visiting the expo centre - 5 min walk. Hotel is fine, rooms are a bit small but not too bad. Free WiFi which is decent quality. Staff are very receptive & friendly. My only gripe is that there are no irons in the rooms. Bear in mind this is a hotel for travelling business men & women... More 

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JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Customer , Thank you for taking the time to tell us about your experience at the Mercure Paris Porte Versailles Expo. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the... More 

Stourbridge, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 21, 2015

My wife and I were part of a smallish tour party viewing the parks and gardens of Paris and stayed at the hotel for six nights. Although not particularly distinguished in appearance we found a good deal to appreciate at the Mercure. Our room was tidy, quiet, clean and quite comfortable. Breakfast was adequate but could be very crowded. We... More 

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed May 19, 2015

Reasonable business hotel, nothing really exiting but also nothing to complain. Walking distance to the exhibition center (Expo) was my main selection criteria and this went very well. There are plenty of restaurants close by and even the next Metro station is not far. The room prices are relatively high for the standard room I got. Overall I would stay... More 

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JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Customer, Thank you very much for taking the time to post your review on our hotel. I hope we can welcome you back to Mercure Paris Porte de Versailles Expo very soon. Kind regards, Jean-Michel Lebrun General Manager - Mercure Paris Porte de Versailles Expo More 

London, UK
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed March 23, 2015

Positioned alongside the Expo, this hotel is in great location if you are attending a conference. Also the nearest metro stop is close by which will get you to the centre of Paris in 15mins. The lobby was nice and inviting. Rooms a little dated and very warm (note you can open the window which I liked) but very clean.... More 

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JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Around_the_World_165, We thank you for having taken time to give your views on your recent stay in our hotel. My team and I are pleased that you enjoyed it. It encourages us to maintain our efforts in order to continuously improve the quality of our services. We hope to have soon the pleasure to welcome you at Mercure Paris... More 

Turin, Italy
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 18, 2015

We booked for business purposes. The hotel itself would be very well located if you are attending the expo (especially pavillion 7 and 8), bar and lobby are very nice, and the breakfast is excellent (also staff is very kind), but for the price you pay (more then 250 €, probably only for the expo?) the rooms are very poor,... More 

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JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear JackoKnowsBest, We thank you for your feeling we are paying the most attention to. It’s nice you enjoyed staff. But we sincerely regret that your room didn’t correspond to your expectations although our rooms are regularly renovated floor by floor. Be sure we forwarded your comments to our team in order to take immediate and corrective actions. Yours sincerely,... More 

Nyon, Switzerland
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 10, 2015

Convenient hotel if you are taking part in a trade show at Paris Expo. Hotel has a LOT of rooms so not very personal. Very hot rooms and as many have windows only inward to the interior court (closed) that does not help....

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Lugano, Switzerland
Top Contributor
78 reviews 78 reviews
35 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 25, 2015

The hotel is very close to the Expo center, which makes it ideal for business purpose related to that. The staff both at the reception and in the bar and restaurant was very efficent and attentive, the room was in line with Mercure standard, quite large, comfortable and well equipped, with wifi conncection working very well. Breakfast buffet was having... More 

Was this review helpful? Yes 3
JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Brambis, Thank you very much for taking the time to post your review on our hotel. I’m glad you enjoyed your stay, and especially the staff attitude. I notice that you like our food restaurant and our breakfast, I just share with our Chef yours comments. I hope we can welcome you back to Mercure Paris Porte de Versailles... More 

Malmo, Sweden
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 4, 2015

Don't get me wrong, this is not a bad hotel. But.. So.. Ok. The hotel is big. It's quite nice, as far as the lobby and restaurant and breakfast buffet goes. So when I got to the room (which was a non smoking room, according to the reception desk) I was surprised to find it with a foul smell, ashtray... More 

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JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Hnrkp, We carefully read your comments after your recent stay in our hotel. The comments of our customers are invaluable and enable us to constantly improve the quality of our services. Your disappointment was related to your no-smoking room and to the heat in the room. We sincerely regret that your stay didn’t meet your expectations and first of... More 

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