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All 6 Vanves hotels

Mercure Paris Porte de Versailles Expo

4.0 of 5 Hotel   |   36-38 rue du Moulin, 92170 Vanves, France
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Ranked #1 of 6 Hotels in Vanves
A recent review
5 of 5 stars reviewed 4 weeks ago
Pierre R
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389 reviews from our community

Traveler rating
    74
    193
    90
    19
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I read the negative reviews before coming here and not sure how you could write negative about this hotel. Good price. Excellent internet. super good customer service. stayed 10 days here. Mcdonald within 10 min walk. Supermarket within 5 min. Metro 10 min away. Subway within 10 min. Small fridge in room. Did not try the restaurant i thought it... More

Was this review helpful? Yes
JMLEBRUN, Directeur général at Mercure Paris Porte de Versailles Expo, responded to this review

Dear PierreR, Thank you for having taken time to give your views after your recent stay with family in our hotel. We are pleased that you enjoyed price, internet, service and location. Next time, don’t hesitate to try the restaurant, prices are really affordable and the bar also offers snacking plates. We really hope to have the pleasure to welcome... More

Mexico city
1 review
1 of 5 stars Reviewed August 7, 2014 via mobile

I had three complaints, all due to very bad service and attitude of the staff in the front desk. I stayed for 5 nights, at room 266. 1. The safety box didn't work when we arrived, they fix it by changing the battery because it was old. We waited more than 30 minutes. It worked for two days and then... More

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JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Evaggk, We carefully read your comment after your recent stay in our hotel and we thank you for having taken time to share your experience. Your disappointment was more particularly related to the overall experience, staff availability and technical issues. We are really sorry that your stay didn’t meet your expectations, please accept our apologies. Corrective measures are implemented... More

Milford
Contributor
20 reviews 20 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed June 25, 2014

We reserved a room at this hotel and when we arrived we were greeted with the information that they hadn't checked to see if there were online bookings. We were then told that they didn't have our room. They had us speak to Expedia so that Expedia could provide them with the booking information. After the hotel finally admitted they... More

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JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Lacdenis, We carefully read your comment after your stay in Paris in June. We sincerely regret that this stay didn’t correspond to your expectations. In order to answer to your dissatisfaction, we need more details. Could you please contact us by mail at the hotel? Yours sincerely, Jean-Michel LEBRUN – General Manager - Mercure Paris Porte de Versailles Expo More

London, United Kingdom
Top Contributor
69 reviews 69 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 19, 2014

Slow/confusing check-in as there was a big group waiting for rooms when I arrived. Their rooms were not ready at 4pm, so all blocking the entry way and check-in desk area. As hotel is used by groups, they should have a waiting area for guests. Air Conditioning in room is pretty useless - on coldest temp and highest fan -... More

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JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Tahirs, We carefully read your comment after your recent stay in our hotel. It is true that rooms of the group weren’t ready at 4pm because the tour leader told us they would arrive at 6pm. That is why this group shouldn’t have been in the lobby at this time of the day. We are sorry for this disagreement,... More

California
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed June 1, 2014

I was there with a student tour group and I noticed a lot of tour groups use this hotel. This means that the check in and the breakfast can get very busy at times if you hit it at the same time as the bus groups, but for the most part the hotel was quiet and nice. Because I was... More

Was this review helpful? Yes 1
JMLEBRUN, Directeur général at Mercure Paris Porte de Versailles Expo, responded to this review

Dear CindyLou12, Thank you for your comments after your recent stay in our hotel. Your disappointment was related to your smoking room. We sincerely regret that your stay didn’t meet your expectations and first of all we would like to sincerely apologize for these disagreements. It is true that when we get the rooming lists for tour groups, the client’s... More

Long Island, NY
Contributor
15 reviews 15 reviews
12 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed May 28, 2014

This hotel was ok but nothing special. I was there with a group of 50 student travelers. It is a 15 min walk to the metro. The rooms were again just ok. I was stuck in a smoking room and had trouble sleeping because of it. Ask for a non-smoking room when you book if you can! he food are... More

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JMLEBRUN, Directeur général at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Pam P, We carefully read your comments after your recent stay in our hotel. We agree that tour groups don’t go to the same room for having breakfast; there is one room for individual customers and another one for groups. The offer is not the same; nevertheless the buffet is also an unlimited breakfast buffet. We are really sorry... More

San Francisco, California
Top Contributor
69 reviews 69 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed May 28, 2014

We stayed here 6 nights, and I was very pleased with how large the rooms are --- compared with others I've stayed in at French Hotels. Also it is very modern with coffee pots in the room, and ice buckets if you ask at the bar. Very responsive service from the front desk. Complimentary wifi worked well most of the... More

Was this review helpful? Yes 1
JMLEBRUN, Directeur général at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Winepair, Thank you for having taken time to give your views after your stay in our hotel. We are pleased that you enjoyed the room and its amenities, front desk service and free WiFi. We really hope to have the pleasure to welcome you soon. Best regards, JM. Lebrun – General Manager - Mercure Paris Porte de Versailles Expo More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2014

This is a lovely hotel situated in the 15th District of Paris with amazing facilities and a love internal architecture. The hotel is really well situated not far from "La Tour Eiffel" and other places of interest by Metro which is about 10-15 mins walk.Felt like a little piece of paradise.The Suite that we had was very convenient, really clean.... More

Was this review helpful? Yes
JMLEBRUN, General Manager at Mercure Paris Porte de Versailles Expo, responded to this review

Dear Oshikawa, Thank you for having taken time to give your views on your stay in our hotel. We are pleased that you enjoyed the hotel in general and your Suite for your family trip. For the access to the car park, we are sorry that the access was complicated for you. There are two elevators on the main entrance... More

Bucharest, Romania
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2014

Great hotel, the room I stayed in was recently redecorated, close to the metro station & some good restaurants, the staff was friendly & willing to help, the view from my room was really nice. I would definitely stay there again.

Was this review helpful? Yes
JMLEBRUN, Directeur général at Mercure Paris Porte de Versailles Expo, responded to this review

Dear BiancaRed, Thank you very much for taking the time to post your review on our hotel. I’m glad you enjoyed your stay. For next time, don’t hesitate to ask for a room with the view on the Eiffel Tower again. I hope we can welcome you back to Mercure Paris Porte de Versailles Expo very soon. Kind regards, JM.... More

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Additional Information about Mercure Paris Porte de Versailles Expo

Address: 36-38 rue du Moulin, 92170 Vanves, France
Phone Number:
Location: France > Ile-de-France > Hauts-de-Seine > Vanves
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Paris Porte de Versailles Expo 4*
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Also Known As:
Mercure Paris Porte De Versailles Expo Hotel Vanves

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