This hotel is exceptionally dated, it is in a time warp. The staff do their jobs but there are few smiles or effort. The whole place feels as though they work to a 5 star tick list. Yes, you get a robe, a chocolate on your bed at night, a mini bar (of sorts) etc. However, it isn't done in... More

I have staied at this Hotel several times in the past years and always have enjoied its location and service. However I feel the rooms now need urgent attention from the management because they are really not up to the 5 stars class. The furniture is almost spartan and really outdated, details are down to minimum, pillows are from another... More

We went to the Hotel Jerez with a group of over 30 people last weekend. The experience was OK. The rooms are small, mostly with two single beds. Everything you need is there - but "5 Stars"?? Easy to find, as it is located on the main road. 10 minutes cab ride to the shopping / tapas restaurant area. We... More

Excellent pool, very friendly personnel, excellent lunch (really very good tempura and fish -believe me, I am very picky with food-; don't understand the critics about bad food,but only ate breakfast & lunch). Yes, the rooms are partly run down (our door to the balcony didn't close properly), but hey, this is Spain and where do you get a full... More

This is a really nice hotel, the rooms are excellent with a great pool and restuarant. It is some way out of town and you need to take a bus or taxi - cost only 4.50€ - into the centre of this beautiful city. The staff all speak good English although it is Spanish and so speaking something of the... More

Nice hotel to visit Jerez: service is ok and the pool is excellent. However, its location is not the best (20min walk to city center), and doesn't look like a real 5-star... It would need some refurbishment. More

The pool area offers a tranquil place to laze in the sun and cool off in the pool Comfortable rooms and friendly staff Fabulous breakfast with massive choice - lovely smoked salmon Free parking and a handy location to walk into the centre of Jerez Use of computer appreciated More

The hotel was very good value and well maintained. Great value for junior suite and swimming pool is excellent. However a late wedding went on late into the night and althoguh staff were excellent at 3 am the were loud bursts from the event so a rest turned out leaving us wrecked. More

The location is great, about a block away from the Fairgrounds, in an excellent neighborhood. More