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Hotel Jerez & Spa

Avda Alcalde Alvaro Domecq 35, 11405 Jerez De La Frontera, Spain
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Hotel Jerez & Spa
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222 reviews from our community

Traveler rating
    51
    87
    57
    20
    7
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36
109
3
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Marbella, Andalucia, Spain
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2015

We Always stay in this hotel, very comfortable, helpful and friendly staff. Lovely gardens and pool. Easy walk into town. Ample parking in the hotel grounds. the restaurant is excellent, especially the head barman and the Maitre who are always helpful, nothing is too much trouble.

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Bedford, United Kingdom
Top Contributor
86 reviews 86 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 13, 2015

We stayed here after leaving a previously booked hotel that we were disappointed with. We booked a suite overlooking the pool. We had a large balcony, fridge, lounge, electric bed and great bathroom. I was not impressed by the breakfast but lunch and dinner were tasty and value for money.

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Worcester, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2015

We had a few days in Seville, then stayed here for three nights. Totally loved it. glass of sherry, of course, at reception. Lovely comfy beds, large rooms, balconies. Breakfast was excellent but we didn't try the restaurant for any other meals. Used the indoor pool but didn't try any spa treatments. Large car park so always room when we... More 

Was this review helpful? Yes 2
Shropshire, United Kingdom
Top Contributor
53 reviews 53 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 6, 2015

This hotel is lovely, in a great location with everything you could need in your room, fridge, safe, etc. all toiletries, hairdryer. Separate shower and bath. We initially booked a double room but ended up in room 136 which was more like a suite with an electric bed. The spa was only open at certain times which we were unable... More 

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2 reviews
2 of 5 stars Reviewed February 5, 2015

We stay here for the location a few times but unfortunately the hotel is not upto much. Stayed in room 304, the smell of sewage is constant. Although the room is pretty clean. The noise at night from other guests and also outside such as flagpoles and trees. Then theres the pipeworks that make noises throughout the night as if... More 

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Senior Contributor
41 reviews 41 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed December 28, 2014

We enjoyed our stay yesterday night, easy to find, great restaurant, good location, comfy beds and a bottle of water in the room is always appriciated. Unfortunately we coukd not use the pool because our son was too young. Nowhere on the booking page was this information and the pool was the main reason why we booked this hotel.

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Huntingdon, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

Four of us stayed (4 rooms) during our attendance at the Jerez Historic Race Festival. It is a lovely hotel with good amenities. The pool is lovely although we did not use it this year. The rooms are very well appointed and we all found the Wifi worked very well. The reception staff are always very helpful and are willing... More 

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jsanudo, Gerente at Hotel Jerez & Spa, responded to this review

Dear Guest Than you very much for your feedback that I will share with hotel team, definitely help us to improve. Hotel Jerez is very well located for visit the world famous Jerez Race track or any other attractions in town like Royal Andalusia horse show, Winery or flamenco shows, as well a lot of restaurants and tapas bars where... More 

Chester, United Kingdom
Top Contributor
58 reviews 58 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed October 2, 2014

We stay here for two nights during a trip round Andalucia, the initial view of the hotel is good, the pool was clean and checking was quick. The room was ok, but wifi connection was poor in the rooms. The bathroom was not up to a hotel of this standard - the bidet leaked all over the floor, tiles were... More 

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jsanudo, Gerente at Hotel Jerez & Spa, responded to this review

Dear Guest: Thank you very much for your feedback that I share with hotel team, definitely help us to improve our services and facilities. We always ask to our guest to report any problem or inconvenience during their stays so we can fix it before they check out. Best regards. Juan Sañudo Director More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2014

I stayed a week here, rooms are very nice, clean and large. pool is clean and large enough to do a few laps. Food is not very great in the restaurant, so go for a walk down town for a more authentic experience. Super friendly and helpful staff. Good parking with space for busses and trucks

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jsanudo, Gerente at Hotel Jerez & Spa, responded to this review

Dar Guest: Thank you very much for your feedback, definitely will help us to improve our services and facilities, we appreciate very much that you value the service and staff I will share your feedback with hotel team, we are working to offer the best experience to our guest. As you did, we remember to other customers that we have... More 

Senior Reviewer
10 reviews 10 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 5, 2014

We stayed in this hotel for 2 nights and found it comfortable with very helpful and friendly staff. I would agree that its not a 5 star swankiness, but excellent value for money for its quality. I can't comment on the spa or restaurant as didn't use, but the pool and breakfast are great. It's a way from the town... More 

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jsanudo, Gerente at Hotel Jerez & Spa, responded to this review

Dear Guest: Thank you very much for choosing Hotel Jerez for your stay. We appreciate your feedback definitely will help us to improve our services and facilities. We are working to offer to our guest the best experiences, and we always ask to inform us about any inconvenience during their stays so we can fix it immediately, instead of simply... More 

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