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Gran Hotel Don Manuel

San Justo, 15, 10003 Caceres, Spain
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Gran Hotel Don Manuel
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Gran Hotel Don Manuel
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431 reviews from our community

Traveler rating
    102
    233
    66
    17
    13
See reviews for
104
213
9
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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1 review
5 of 5 stars Reviewed 2 weeks ago

The location is great, the staff are outstanding and the rooms are very nice. Located just downhill from the old town. Excellent value, great view of the countryside from rooms on the fourth floor. Parking available underneath the hotel.

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california
Top Contributor
142 reviews 142 reviews
67 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First of all, the best features of the hotel is the location being 5 minute walk to Plaza Mayor and the rest of the historical center. The attached parking garage is a bonus since there is virtually no parking spaces nearby. The hotel has fantastic potential but it needed some updating. The room sizes were great and the bath has... More 

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Madrid
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Our taxi driver told us this was a new hotel but the rooms although fairly modern look faded. Our room hadn't been cleaned and was full of dust, the radiator wasn't working in the bathroom for the first 24 hours, there was no shower gel etc just a giant dispenser, and we couldn't connect to the wifi because too many... More 

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Lisboa
Contributor
18 reviews 18 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 10, 2015

Staff never in the helpping mood, And sometimes they were policing what you were eating. Room temperature always is too hot because of the heated floor that you can't turn off. Bad Wifi. Poor breakfast Uncosy ambient and decoration. Must be nice for conference or weddings. Location is alright doo

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Taipei, Taiwan
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed February 27, 2015

The hotel is a big modern establishment right on the edge of the old town. We spent one night here as a stopover between Lisbon and Madrid. It offered everything we wanted: convenience enroute, some sights and ambience for a short visit, easy parking. The room is quite adequately equipped at the right size. Bedding and linen were ok. Room... More 

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Aveiro, Portugal
Top Contributor
107 reviews 107 reviews
82 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed January 3, 2015

Easy to find – with a sat.nav. and the car park underneath the hotel very accommodating we paid the €12.5/day- there isn’t really an option. The receptionist was cheerful and helpful. This is an hotel which gives your legs a chance to un-wind after a long drive - our room 234 was a fair trek from the reception. The lift... More 

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, Thank you for write down your comments about Gran Hotel Don Manuel on internet. Your review is very accurate, and explain all our services. We are sorry for the WIFI inconveniences. The hotel is placed in a very old area, and the internet conections are not as good as we would like. However, we are in proccess of... More 

Ronda, Spain
Contributor
15 reviews 15 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 4, 2014

Delighted to stay two nights en route for Andalusia. Super facilities and staff. Very good meals and bar. The hotel is downhill from the public car park and was built on the site of a school - although one would hardly know - other than the photos showing it being demolished and restored in the last century. But the hotel... More 

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, We do thank you for your nice comments in Tripadvisor. Your words about the facilities and the staff make us proud. We will think better ways to show the past of the building, as you say. We really hope you come back to our city, and you will choose again our hotel. Kind regards, More 

Luxembourg
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 23, 2014

Top quality, very nice decoration, high confort, excellent rooms! Very convenient parking facilities (not cheap, but affordable...). Quite near from the historical center. Excellent value! Very friendly staff!

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, Thank you for invest time to write about our hotel so nicely. Knowing our customers are satisfied by our job is very important and encouraging for our staff. We hope you will visit again Cáceres, and you will choose once more our hotel to stay. Kind regards, More 

Senior Contributor
24 reviews 24 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 21, 2014

if you go by car you need a GPS to arrive to this hotel located in the old town and hard to find. But then you have a public/ hotel park to leave your car because this hotel is a few meters from the main hystorical buildings. Its a new hotel very confortable with nice rooms and wifi. we stayed... More 

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, We do thank you for your nice comments in Tripadvisor. As you say, the hotel is located on the historical centre of the city, and arriving by car, depending on where you are coming from, is not always easy. Once our customers are here, they do not have to use their car anymore to visit the world heritage... More 

Carnforth, United Kingdom
Contributor
18 reviews 18 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 16, 2014

Modern hotel in small town. Friendly staff, all smile and make you feel happy. Buffet breakfast great, food in hotel ok. Rooms small but very clean, free WiFi. Short walk into old town which is a must. Most people fly by this town, but it is well worth a visit.

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, Thank you for your comments on Tripadvisor. We really appreciate your nice words about the staff, services of our hotel, and impressions about Cáceres. As you say, the city is not well known for many people, however, customers like you will help to bring more visitors!! We hope you will come back to Cáceres, and you will trust... More 

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