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All 43 Caceres hotels

Gran Hotel Don Manuel

4.0 of 5 Hotel   |   San Justo, 15, 10003 Caceres, Spain
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Gran Hotel Don Manuel
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Ranked #7 of 43 Hotels in Caceres
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341 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Benitachell
Top Contributor
68 reviews 68 reviews
21 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I focus my review on one specific issue which is totally unacceptable for an otherwise nice hotel: When you sign your check-in form you seldomly read the fine print on the back of it. Here you easily miss that the hotel passes on your personal data to all kind of businesses ranging from hotels, insurance, car companies, Telecom, Finance, Sports,... More

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Málaga, Andalucia, Spain
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

A modern hotel, with plentiful parking underground, at a reasonable cost for a city. There is little atmosphere, and it struck us as being more of a business hotel. There appear to be quite a few conference facilities. However, our room was light and pleasant, with a good bathroom and shower. A large bed with the unfortunate typical Spanish bolster... More

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1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Great Hotel with very clean and modern room. Outside the courtyard is kept very well and the inside reception area is no different. Staff where friendly and spoke English when we didn't understand the Spanish sentence. Wifi is average at best but it is sufficient for the travellers needs. Bed is very comfortable and shower was great. Parking is right... More

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, Thank you for your comments on Tripadvisor. We have many motorbikers customers in our hotel and they are always very friendly!! About WIFI conection, it is sometimes a little bit slow, but we are working hard to improve it. We hope you will visit Caceres again, and trust on us to stay. Next time, do not forget your... More

Worcester, United Kingdom
Top Contributor
142 reviews 142 reviews
57 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed August 18, 2014

This hotel is well situated, the staff are efficient and the rooms are comfortable and clean. It has a secure garage car park. It was let down by the haphazard internet wifi which was up one minute and down the next. Had I not had this problem I would have rated it very good.

Was this review helpful? Yes 1
Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, Thank you for your comments on Tripadvisor. We are very sorry our WIFI connection wasn't enough strong at the momments you used it. It is an issue very important for us, and we are doing our best to solve it. Internet companies are setting new infrastructures on the streets where our Hotel is placed. We will be able... More

Madrid
Contributor
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 3, 2014

Stayed for one night when travelling to Portugal. The staff is very friendly and helpful, we had a problem with our reservation but they managed very well and efficiently. The hotel is very close to the Plaza Mayor, but it is very quiet. It is very new and it shows. The room is not large but enough for an extrabed... More

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, Thank you very much for your remark on Tripadvisor. It is very important for our Staff know you have been helped and you have a good oppinion about us. It is not only the most important issue of our work, it is also the reason we work in a hotel! We also have in account your words about... More

Spain
Top Contributor
61 reviews 61 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 3, 2014

Just a few minutes walk from the Plaza Mayor, this is the place to stay when you go to Caceres. A nice, quiet, modern place. Another review referred to it as somewhat of a business hotel. I think that describes it fairly well, if that refers to a nice, quiet, straight-forward modern place to stay. And at a great price!... More

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, We appreciate you have published such an accurate comments about our Hotel on Tripadvisor website. We are very happy you had a nice time at Cáceres and you enjoyed yourself at our Hotel. It is very important for us knowing our customers have a confortable stay. We also hope your positive description of our services and facilities will... More

Sydney, Australia
Top Contributor
86 reviews 86 reviews
70 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed July 31, 2014

This place is smart, modern, stylish and excellent value. Rooms are large, bright, clean with grand bathrooms, and the buffet breakfat, while costly at 12 euros, is among the best I have had. It is well located, only 3 minutes walk to the Plaza Mayor. Difficult to fault really.

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, We want to thank you for your wonderful words on Tripadvisor. Your opinion is very important to us, furthermore coming from a big traveller like you. Although your residence is not very close to our city, we hope see you again on Cáceres! Best regards, More

Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 26, 2014

I agree with previous reviews about this hotel. The hotel is too large and modern for such a beautiful old town and it felt out of place. The staff were helpful and I cannot really fault our stay except to say that it completely lacked any atmosphere. Our bedroom was very large (perhaps too large) with three huge windows, dinner... More

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, We are greatful for your words in Tripadvisor. I undestrand your point of view about the bulding. It is why we are trying to change it with flowers, the fountain and the children zone on the hall. We still have too much to do! Please, come back to Caceres, we will be honoured if you choose us again... More

Charentay, France
Top Contributor
84 reviews 84 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 15, 2014

Agree with Fred 48 about this place. With all the function rooms, it seems out of scale for the town it serves.Never thought I would say this, but the rooms and public spaces are if anything too big and lack atmosphere. It is very handy for the old town and the parking (which is why we picked DM) is excellent... More

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, Thank you for your words about our Hotel. Knowing our customers have a nice stay among us is very encouraging for us. We are sorry about the lack in English you found on our employee. I guarantee you our staff speak English properly, as well as French, Portuguese and German. All of them do not have the same... More

Porto Alegre, RS
Top Contributor
85 reviews 85 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 28, 2014

This hotel is situated downtown Caceres, you may reach the city center through a handy lift. The premises are vey good, with a good breakfast, and the rooms are confortable. Caceres is a patrimony of Unesco, so you must walk is]inside the Old Town to feel the atmosphere.

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Juan T, Guest Relations Manager at Gran Hotel Don Manuel, responded to this review

Dear guest, We are greatful for your words in Tripadvisor. Caceres has a unique old town, and visit it is really worthy. We hope you enjoyed your stay with us. Please, come back to Caceres, we will be honoured if you choose us again on your next visit. Best regards, More

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Additional Information about Gran Hotel Don Manuel

Address: San Justo, 15, 10003 Caceres, Spain
Location: Spain > Extremadura > Province of Caceres > Caceres
Price Range (Based on Average Rates): $
Hotel Class:4 star — Gran Hotel Don Manuel 4*
Number of rooms: 127
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